Home User

Technical support

If you have a technical issue you can find additional support by visiting our Product Solution Centres. You can also submit your technical support question online.
Important: If the Microsoft software came with your computer and you require technical assistance please see the "Technical Support for Preinstalled Software" information below.

Technical Support for Pre-installed software

If the Microsoft software was pre-installed when you purchased your computer, and you require technical assistance, we recommend you contact the manufacturer.
Do you need to call the manufacturer of your hardware?
If you have a technical issue you can find additional support by visiting our Product Solution Centres. You can also submit your technical support question online.

Product Activation

Would you like to learn about Microsoft Product Activation?

Security

Find exactly what you need to protect your PC, your personal details and your children from the dangers that exist online.

Windows Live or MSN enquiries

For MSN and Windows Live Services including, Windows Live Hotmail, Windows Live Messenger and Windows Live ID visit the Help Centre.

XBOX

For all XBOX enquiries, including Technical Support visit the UK XBOX website.

Business User

Technical support

If you have a technical issue you can find additional support by visiting our Product Solution Centres. You can also submit your technical support question online.
Important: If the Microsoft software came with your computer and you require technical assistance please see the "Technical Support for Preinstalled Software" information below.

Technical Support for Pre-installed software

Product Activation

Would you like to learn about Microsoft Product Activation?

Security

For key security resources including, taking the Security Self assement, signing up for security communications & other resources.

Windows Live or MSN enquiries

For MSN and Windows Live Services including, Windows Live Hotmail, Windows Live Messenger and Windows Live ID visit the Help Centre.

Technet

For TechNet subscription and fulfilment

MSDN

For MSDN subscription and fulfilment

Licensing

Partner

Need information about our Partner programme? Find out more: www.microsoft.com/uk/partner
Existing Partners can download Partner Bot, an Instant Messenger 'data digger', which quickly retrieves partner-related information and shows you where you can find the answers you need.

Or call Ask Partner: 0870 60 70 700 (we recommend you have your Partner ID ready before placing a call)

*Numbers prefixed 0870 will be charged at national call rates. Please note the numbers and tariffs above apply to BT landlines. Call charges from landlines may vary depending on your service provider. Calls from mobile phones may cost more and differ depending on your service provider.Customers should contact their service provider for more information on specific charges and check the latest available tariff list. The price that customers pay per call may also be determined by the call plan designated by their service provider.

Corporate Information

Public Relations

Visit our international PressPass Web site for regional pressrooms and contact information.

Still need help?

If you require further assistance, please call us on 0870 60 10 100.
Alternatively if you wish to send us comments or non-technical requests visit our online submission page.

Hearing impared [TTY Device] : 0870 50 30 400

*Numbers prefixed 0870 will be charged at national call rates. Please note the numbers and tariffs above apply to BT landlines. Call charges from landlines may vary depending on your service provider. Calls from mobile phones may cost more and differ depending on your service provider. Customers should contact their service provider for more information on specific charges and check the latest available tariff list. The price that customers pay per call may also be determined by the call plan designated by their service provider.

Contact us: United Kingdom

Home User

Technical support

Technical Support for Pre-installed software

Product Activation

Security

Windows Live or MSN enquiries

XBOX

Business User

Technical support

Technical Support for Pre-installed software

Product Activation

Security

Windows Live or MSN enquiries

Technet

MSDN

Licensing

Partner

Partner

Corporate Information

Corporate Information

Public Relations

Still need help?

Still need help?