People are vocal in their demands for better services that focus on them. At the same time, government agencies are faced with limited public funding, and requirements to show greater accountability in managing their limited resources.
Microsoft Dynamics provides integrated solutions for managing finances, human resources, citizen relationships, funds and grants, and service delivery – all with a low total cost of ownership. Every day, these tools are used by government organisations to provide more effective services with greater accountability.
Why Microsoft Dynamics Solutions for Government?
Increase efficiency and effectiveness
Gain real-time insight into organisational information and metrics for better decision making
Streamline and automate critical processes to free up time for value-added work
Integrate data and streamline information flow across different systems, departments and agencies for greater collaboration
Enable regulatory compliance through accurate fund and account management.
Effectively manage your most valuable asset: people
Simplify the management of employee data, payroll, benefits and performance
Comply with employment eligibility and injury reporting requirements
Provide employees with security-enhanced web access to HR and payroll data.
Increase citizen satisfaction
Gain a holistic view of customer interactions across multiple communication channels
Improve response to citizen requests with centralised databases and automated follow-up tools
Enable one-stop citizen self-service through web portals
Increase the ability to analyse service trends and respond quickly to changing constituent needs
Conduct targeted community outreach with comprehensive communications tools.
