"We have a platform that we can build on, that we can adapt. We can continually change, to change the way that we work as a business."
Paul Nicholas, Business Project Manager, Endsleigh Insurance

"All of the leg work in collecting all of the information has totally disappeared and I know that I've got an accurate view of my sales forecast and pipeline as of that moment."
Adam Spurr, Sales Director, Genesis Communications

"Having the CRM means that, whereas before everything was done locally on the station, it's now done centrally. The administration is taken off our hands and we can go out and see more members of the public."
Andy Oliver, Red Watch Manager, Kent Fire & Rescue Service

"We needed a CRM system to monitor our clients and help them establish best practice; to make them see the importance of customer data."
Bernard McMahon, Chairman, Just Good Business

"Our Microsoft CRM solution was a third cheaper – a saving of £300,000. And they liked the Microsoft Outlook integration. Plus, of course, we met all the requirements."
Peter Lynch, Project Manager, Optevia

See the Local Government Association Video Case Study

"With CRM we've now got a system that is cost effective, is a better use of time and makes our manufacturing process and our sales team more efficient."
Derek McClelland, Managing Director, Racal Antennas

"The new CRM system is incredibly powerful and provides us with some functionality that we've never had."
Sarah Hart, Enquiries Team Leader, Roehampton University