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Overview

From first customer contact to after-sales service, Microsoft Dynamics CRM provides web-enabled customer relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call centre and marketing professionals. Strengthen your customer loyalty, and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.

The information in this section will give you an overview of Microsoft Dynamics CRM. However, we also recommend you talk with one of our team about what is involved in acquiring a new business application, which solution best fits your requirements, and how Microsoft Dynamics CRM can contribute to the success of your next IT project.

Highlights

Discover key features for sales, customer service, field service, call centre and marketing professionals in Microsoft Dynamics CRM.

Download data sheets for different roles, fact sheets for small businesses and more.

Read and share the latest Microsoft Dynamics CRM case studies and feedback.

Watch product and sales overviews and a customer service features demo.

Next Steps

Contact Us

Speak to our specialist business team by calling 0845 67 11 078 or sending an email to callback@microsoft.com

Contact us - 0845 67 11 078
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