A service plan from Microsoft will complement the support you receive from your local partner and help you make the most of your solution investment. Microsoft service plans range from basic support to managed plans and they are available for Microsoft Dynamics NAV as well as other Microsoft Dynamics solutions.
This page gives you information about the support plans we offer and includes links to related resources.
Support Options
Service plan benefits range from basic resources and self-support to personalised account management. Resources within tiered plans include: varied levels of support calls; unlimited online training; access to a technical and support website and access to upgrades and updates.
When you need one-to-one support, Microsoft Dynamics software support professionals can handle most requests immediately. And when an on-the-spot solution isn't available, guaranteed response times help to ensure all customer issues are answered promptly.
Microsoft's new Business Ready Customer Care programme extends support for the Microsoft Dynamics business management solutions beyond industry practices. View extended support options.