You needn't be alone when something goes wrong with your ITIt's difficult to know where to turn for help when problems occur in your IT infrastructure. You're trying everything you know but you're running out of time and ideas. Being responsible for your company's IT, you're expected to sort it out – fast. That's where we can help. As part of our Essential Support package, a Microsoft Technical Account Specialist can be on hand 24 hours a day to ensure you get all the support you need for your Microsoft based system.
 | With two support packages to choose from, you'll never be short of answers. You'll have direct access to our expert team who can help you anticipate potential issues and resolve day-to-day problems. |
 | You can now add Microsoft Services Essential Support to your existing or new Enterprise Agreement (EA). Essential Support offers direct, priority, phone-based support. It also offers full access to online information services and training, proactive and prescriptive guidance on IT issues, and a significantly reduced, entry-level price, which is easily justified by reducing the cost of software-failure downtime. |
 | Any questions? Contact Microsoft
E-mail Microsoft directly on uksupsal@microsoft.com should you have any queries regarding Essential Support, or if you wish to purchase Essential Support for your organisation
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 | Watch the IT Risk Videos to discover the answer to the most important IT failure question: 'what to do?'. Not just when failure occurs, but right now. |
Customers speak for themselves
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Microsoft really understood the critical nature of our systems. This was immediately clear by its fast, efficient and dedicated responses when issues needed resolving. | |
Jason Kane, IT Infrastructure Manager, CPM |
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We embarked on a major systems development to meet our growing business needs. It was a wide ranging, ambitious project and without Microsoft support we would have struggled. | |
Nigel Smith, IT Manager, Highway Emergency Services |
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