The Microsoft Certified Learning Consultant (MCLC) credential recognises Microsoft Certified Trainers (MCTs) whose job roles have grown to include frequent consultative engagements with their customers. They are more than technology trainers: they diagnose current and desired business performance and design learning solutions to bridge the gap.

The value of MCLC

The MCLC credential is a differentiator that demonstrates expertise within the Microsoft training community and among customers. It validates experience in building a consultative relationship and recognises skills in designing, developing, implementing and evaluating customised learning solutions.

MCLC competencies: assess, design, develop, evaluate

Candidates selected as MCLCs possess a set of skills that align with the consultative selling cycle. During the application process, candidates must submit a case study that demonstrates their qualifications in four key competency areas: assessment, design, development, and evaluation.

Assessment: the MCLC evaluates the customer's overall learning requirements, business objectives, desired results and constraints, and conducts a skills assessment to identify specific training needs.

Design: following a thorough assessment, the MCLC designs a customised learning solution, which may be a blend of classroom courses, e-learning materials and reference books.

Development: after the design has been accepted, the MCLC develops and implements a customised solution, which is a process that requires both technical and training expertise.

Evaluation: throughout the project and on completion, the MCLC works with the customer to evaluate the effectiveness of the solution and to calculate the Return on Investment (ROI).

MCLC application process

Microsoft accepts MCLC applications from active Microsoft Certified trainers year-round. If you're an MCT, you can find application details and download materials at the MCT Member site.

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