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Microsoft Office 2008 for Mac Administrator’s GuideDownload the complete guide as a Word document

Introducing Office 2008 for Mac

  Office 2008 EvaluationDownload this section as a Word document
How Office 2008 delivers business value
  What's new in Office 2008
What's new for the IT professional
What's new for the end user
Compare versions of Office for Mac
Office 2008 system requirements
Online training for information workers
About Microsoft Volume Licensing programs
  Office 2008 PlanningDownload this section as a Word document
  Planning a deployment
Office 2008 system requirements
Deployment methods for Office 2008
Deployment methods for Office 2008 preferences
Setup sequence of events
Planning for Office 2008 product updates
Planning your e-mail system
  Planning for Entourage 2008
Default ports for Entourage 2008
Exchange Server and related requirements for Entourage 2008
Entourage 2008 deployments in an Active Directory infrastructure
How the Account Setup Assistant works
How e-mail rules work in Entourage 2008
How information is synchronized between Entourage 2008 and Exchange Server
How Entourage 2008 works with free/busy data
Entourage 2008 features supported by different versions of Exchange Server
Differences between Entourage 2008 and Outlook 2007
  Planning Entourage security
Authentication and security in the WebDAV environment
Configure external program access to Entourage 2008
Customize Entourage 2008 attachment settings
Digital certificate requirements for sending and receiving messages
Enable password encryption for POP and IMAP accounts
Enable SMTP authentication
Enable Secure Sockets Layer
How users manage digital certificates in Entourage 2008
Plan for limiting junk e-mail
Relocating multiple identities in Entourage to separate user accounts
Smart card support
Using Entourage 2008 with ISA Server and ADAM
Using Entourage 2008 with Kerberos authentication
  Planning to use Office 2008 with related Microsoft products
Working with SharePoint sites and Office Live Workspace by using Document Connection for Mac
Working with external data sources in Excel
Working with macros
  Office 2008 DeploymentDownload this section as a Word document
  Deploying Office 2008 applications
Creating the installation image
Installation by using Apple Remote Desktop
Installing Office 2008 from a NetBoot image
Installation from a file server
Installing Office 2008 for Mac updates in a corporate environment
  Configuring and deploying Office 2008 preferences
  Configuring Office 2008 application preferences
Configuring Word 2008 preferences
Configuring Excel 2008 preferences
Configuring PowerPoint 2008 preferences
Configuring Entourage 2008 preferences
Configuring AutoUpdate for Office 2008
Adding custom templates, themes, scripts, and ancillary files
Office 2008 preference file locations for deployment
Deploying Office 2008 preferences
  Configuring Office 2008 applications
Configuring Exchange accounts in Entourage 2008
Configuring Office 2008 for multiple languages
  Office 2008 OperationsDownload this section as a Word document
  Maintaining Entourage 2008
Verifying database integrity
Rebuilding the Entourage database
Compacting and backing up the Entourage database
Managing Mac OS X system preferences
Distributing Office 2008 product updates
  Office 2008 SecurityDownload this section as a Word document
  Planning for security in Office 2008
Understanding security threats
Best practices for a security-enhanced environment
  Configuring and deploying security settings for Office 2008
Configure privacy options in Office 2008
Configure document protection settings in Office 2008
Configure security settings for macros in Excel 2008
Deploy Office 2008 security preferences
  Mac OS X security
Mac OS X passwords
Mac OS X firewall
  Office 2008 Technical ReferenceDownload this section as a Word document
  Messaging reference
About Project Center
About phishing detection in Entourage 2008
About public folders
About delegation and sharing
About data synchronization
About Open XML Formats
Attachment file types in Entourage 2008
Play voice mail messages received from Exchange Server 2007 Unified Messaging
  Office 2008 Known IssuesDownload this section as a Word document
Security issue in Office 2008 remote installation to Mac OS X v10.4 (Tiger)
I can't download the volume license version of Office 2008 for Mac by using Safari
Restricted users might have unauthorized access to Office 2008 for Mac program files
Known issues for installation and removal of Office 2008
Office Setup Assistant quits unexpectedly during installation of Office 2008 for Mac to network home folders
When I deploy Office 2008 for Mac SP1, the update is not installed on client computers
  Office 2008 Troublehshooting
Troubleshooting Entourage

Entourage 2008,
Web Services Edition Deployment GuideDownload the complete guide as a Word document

  Getting StartedDownload this section as a Word document
Overview
New features in Entourage 2008, Web Services Edition
System requirements for Entourage 2008, Web Services Edition
Exchange Web Services vs. WebDAV
How the Autodiscover service works with Entourage 2008, Web Services Edition
How information is synchronized between Entourage 2008, Web Services Edition, and Exchange Server
  Upgrading to Entourage 2008, Web Services EditionDownload this section as a Word document
Preparing to upgrade
Installing and configuring Entourage 2008, Web Services Edition
Removing Entourage 2008, Web Services Edition
Turning logging on or off in Entourage 2008, Web Services Edition
  Troubleshooting Exchange account configurationDownload this section as a Word document
My Entourage 2008 identity does not open in Entourage 2008, Web Services Edition
I cannot configure my Exchange account in Entourage

Messenger Deployment GuideDownload the complete guide as a Word document

  Getting StartedDownload this section as a Word document
Overview
What's new for corporate accounts in Messenger for Mac 7
System requirements for Messenger for Mac 7
Upgrading and interoperability
Messenger for Mac 7 compared to Office Communicator 2007
  Architecture and PlanningDownload this section as a Word document
Messenger for Mac 7 topology
Security best practices
  Installing and Configuring Messenger 7 on a Corporate NetworkDownload this section as a Word document
Installing Messenger for Mac 7
Connecting to Office Communications Server
Uninstalling Messenger for Mac 7
  Post-InstallationDownload this section as a Word document
Setting audio/video preferences
Deploying Messenger for Mac 7 preferences
Using Messenger for Mac 7 with Office 2008 for Mac
  Technical ReferenceDownload this section as a Word document
Messenger for Mac 7 preferences

Office 2008 for Mac VPATs

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Setup sequence of events

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The setup architecture in Office 2008 has been redesigned to enable users to easily install and remove Office for Mac components. The new setup design also offers an improved user experience with cross-language upgrades and includes enhanced customization capabilities, such as optional font installations.

Office 2008 uses the Apple installer technology for installation. Office Installer is compatible with Apple Remote Desktop, the data that Office 2008 installs is in the .pkg format, and the installation programs are AppleScript-ready. This helps to distribute resources to user computers on a network.

In Microsoft Office 2004, the entire process of installation was handled by the Office Setup Assistant. In Microsoft Office 2008, installation is divided into two stages:

  1. Using Office Installer to install Office 2008

  2. Using the Office Setup Assistant to set up Office 2008 applications

In stage 1, Office Installer copies the Office 2008 files on to the user’s computer. In stage 2, the users' computers are prepared for first use of the Office 2008 applications.

Users can start the installation process by running Office Installer. The Office Installer provides a user interface to guide the users through installing Office applications on their computers. If you are installing Office on a local computer, after the Office Installer completes the installation process, the Office Setup Assistant launches automatically. However, if you are installing Office from a remote computer, the Office Setup Assistant will run when the user first launches one of the Office applications.

Stage 1: Using Microsoft Office Installer

Users should have administrator credentials to install Office 2008. When launched, Office Installer checks for a number of installation prerequisites, including minimum system requirements for installing Office 2008. For detailed information about hardware and software requirements for Office 2008, see Office 2008 system requirements in the Office 2008 Evaluation section or the Office 2008 Planning section. If the minimum requirements are not met, the installation will close at this point, and a message will be displayed that informs the user about the failure to install.

We recommend that users disable all virus protection software before installing Office 2008. Users should also make sure to quit all applications before the installation. This is because Office Installer might change existing fonts that might be in use during the Office installation. If there are applications open during the installation, they might appear to have corrupted fonts.

If Office Installer finds that the system meets all the basic requirements, it continues with the installation process. If this is a volume license, the Product ID screen asks you to input your name and company information for identification purposes. You can create an OfficePID.plist file and distribute it to pre-populate the name and company information that a user would normally enter on this screen.

Next, the Office Installer asks for the destination volume where it will install the Office 2008 components. Office 2008 needs 1.5 GB of hard disk space to install all of the components. Users should make sure that the volume they select has enough disk space.

There are two installation options, Easy Install and Custom Install:

Easy Install

This standard installation automatically does the following:

  • Installs all Office 2008 components

  • Installs fonts in /Library/Fonts/Microsoft

    The Office Installer moves older Office fonts from /Users/username/Library/Fonts and /Library/Fonts to /Users/username/Library/Fonts Disabled and /Library/Fonts Disabled, respectively.

  • Adds Office 2008 icons to the Dock

  • Installs the Automator Sample Workflows to /user-selected install location/Microsoft Office 2008/Office/Office First Run/MUD

  • Installs the Microsoft Application Support Tools to /Library/Application Support/Microsoft (MERP, MAU and Help Viewer)

  • Installs a Web hyperlink to /user-selected install location/Microsoft Office 2008/Additional Tools/ Microsoft Silverlight

  • Installs a Web hyperlink to the Flip4Mac plugin to /user-selected install location/Microsoft Office 2008/Additional Tools/Windows Media Components for QuickTime

  • Installs the WindowsOffice Compatibility font collection to /user-selected install location/Microsoft Office 2008/Office/Office First Run/Library/FontCollections

NoteIf users select the Easy Install option and there isn’t enough disk space to process this request, Office Installer directs users to the Custom Install option.

Custom Install

The custom installation option allows users to select what they want to install from a list of Office 2008 components, which include the following:

  • Microsoft Word

  • Microsoft Excel

  • Microsoft PowerPoint

  • Microsoft Entourage

  • Microsoft Messenger

  • Proofing tools for Danish, Dutch, English (Aus), English (UK), English (US), Finnish, French, French (Canadian), German, Italian, Japanese, Norwegian (Bokml), Norwegian (Nynorsk), Portuguese, Portuguese (Brazil), Spanish, Swedish, Swiss German

  • Office Fonts

  • Automator Actions

  • Dock Icons

NoteWhen any of the four Office applications are installed, the following components are installed: Clipart, Equation Editor, Microsoft Graph, Organization Chart, Sounds, Templates, shortcut to Microsoft Silverlight, and shortcut to Flip4Mac plugin.

Upgrading to a different languageOffice Installer provides the option of upgrading from one language to another language. If the user upgrades from language A to language B, the Microsoft User Data (MUD) folder is changed from language/location 1 to language/location 2.

Installing fontsOffice Installer provides the option of installing the Office 2008 fonts when the Office applications are installed. If users clear this selection, they will not receive the package of Office 2008 fonts or the WindowsOffice Compatibility font collection. If users select the option to install the fonts, Office Installer copies the fonts to /Library/Fonts/Microsoft. It checks for existing fonts in the following locations before copying new fonts to the user’s computer:

  • /Library/Fonts

  • /Users/username/Library/Fonts

When users choose to install fonts, the Office Installer installs the fonts on the user computer as follows:

  • Moves duplicate fonts from /Users/username/Library/Fonts and /Library/Fonts to either /Users/username/Library/Fonts Disabled or /Library/Fonts Disabled.

  • Installs only Office 2008 fonts on the user’s computer.

  • Installs the Windows Compatibility font collection in /user-selected install location/Microsoft Office 2008/Office/Office First Run/Library/FontCollections. The Office Setup Assistant copies the files to the appropriate location during the setup process.

Note If users choose to install Office 2008 without the fonts, it will result in severely reduced functionality and user experience. For example:

  • Users will find that font substitution occurs frequently and immediately because many applications have new default fonts.

  • Office Themes makes use of several fonts introduced in Office 2008. Without these, the Office Themes experience will be limited, and users will find that font substitution occurs frequently.

  • 2007 Microsoft Office system has introduced new fonts as default and additional fonts. Therefore, users of Office 2008 who open files created in Windows-based versions of Office will encounter font substitution that results in document layout differences.

  • Some results provided in the Reference Tools will not render correctly because they depend on some of the new fonts.

  • Some existing fonts of earlier versions of Office have been updated in Office 2008.

Removing earlier versions of OfficeAs part of Office 2008 installation, users have the opportunity to remove all previous versions of Office. When upgrading to Office 2008, we recommend that users remove all previous versions of Office before using Office 2008. Users can also choose to run the Remove Office application of the previous version of Office. When you choose to remove all existing versions of Office, the Office Installer searches the hard disk for all versions and displays a list of the Office installations that were found. Users can select the versions that they want to remove.

The following component is placed in the Trash for each Office installation:

  • The entire Microsoft Office<version> folder

The following component is not removed:

  • User-created templates in the Microsoft Office <version> folder are moved to /Users/username/Desktop/Rescued Items/Office/<version>/.

Stage 2: Using the Office Setup Assistant

After the Office 2008 files are installed on the client computer, run the Office Setup Assistant to configure and set up Office 2008. When the Office Setup Assistant is launched, it checks the user's computer for any previous versions of Office. If information from the earlier versions of Office is found on the user computer, such as custom dictionaries, AutoCorrect lists, and proofing tool settings, the information is copied to Office 2008.

Configuring the user identityOffice 2008 shares the personal information that users enter during setup among all Office 2008 applications that are installed on the computer. These applications use identity information to personalize the user documents. The Office Setup Assistant provides the option of choosing from older identities for the user. If no previous identities are found, the user is asked to create an identity. In either case, the Office Setup Assistant determines whether there is enough space to import an older identity or to create a new identity. If there isn’t enough available space to transfer or create new identity information, the Office Setup Assistant displays a message that asks the user to free up disk space and then restart the Office Setup Assistant.

NoteIt is possible to have more than one user information file stored on a user’s computer.

Configuring feedback Customer Experience Improvement Program (CEIP) is the tool that users can use to provide feedback to Microsoft about how they use Microsoft software and services. Participating in CEIP is optional. If users participate in this program, Microsoft automatically collects anonymous information about their hardware configuration and how they use Microsoft software and services. Microsoft does not collect any personally identifiable information. User feedback is very valuable to Microsoft, as it helps identify issues to fix and provides information that can be used to improve design and implement features in future versions of the product.

Installing Office 2008 updates The Microsoft AutoUpdate for Mac tool is installed as part of the Office 2008 installation. After you set up the Office 2008 components, Office Setup Assistant launches the Microsoft AutoUpdate for Mac tool. This tool informs the user of any available updates and provides the option to download and install updates before users start using the applications.

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