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November 2008 articles (18)


Visio star: Scottish project transforms process mapping

Process mapping is a way of finding out what is going on in an organisation - so problems can be ironed out. However, its flow charts and supporting documents can be hard to read. A Scottish project has changed all that for one NHS organisation. Lyn Whitfield reports. Read more...



How to make use of the licenses in the Microsoft Enterprise Agreement if you're a GP

The product licenses available within the current term of the Enterprise Agreement that the NHS has with Microsoft, which expires in May 2010, are available to be installed and used on the NHS owned laptops and desktop PC's within your practice. You can obtain these licenses through your NHS trust's IT support department and your regional Large Account Reseller (LAR) manages a list of authorised individuals for each trust. Any changes to this list have to be authorised by the primary contact or in exceptional cases NHS Connecting for Health. Read more...



Sue Rushbrook: Healthcare ICT Champion of the Year

Almost 400 guests turned out for this year’s BT e-Health Insider Awards in London, where the Healthcare ICT Champion of the Year was announced. Unfortunately, the winner, Sue Rushbrook, was away in Australia. Lyn Whitfield caught up with her back at work at York Hospitals NHS Foundation Trust. Read more...



Sidewinder on avoiding a serious Doh! moment…

Doctors are great at dealing with viruses. Sometimes the IT department can be overwhelmed by them. Davey Winder looks at the latest outbreak in the NHS – and reiterates his top tips for making sure it does not happen to you. Read more...



Speaking the Right Language

Two contrasting stories have appeared in the news over recent weeks highlighting the challenges facing the Welsh language. On a humorous note, Swansea’s council have run into problems here. Read more...



Improve your IT Service with Super Bob The NHS Marvel

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Inside e-health from inside World of Health IT

Governments across the developed world are starting to speak a common e-health language of standards and interoperability. But should governments or industry set the standards? And where do customers and users fit? Jon Hoeksma reports from the World of Health IT conference in Copenhagen. Read more...



Life on Marsland on taking responsibility for the Summary Care Record

The idea that everybody should have an electronic health record has been around for a long time. An NHS Summary Care Record is being trialled in three areas and will be rolled out eventually. Iain Marsland wonders if the content will be acceptable and useful to clinicians. Read more...



The dos and don'ts of Group Policy naming

In his new monthly column, Kingsley Starling will be discussing all things technical relating to Desktop Deployment and Desktop Management and this first edition focuses on what's good when naming Group Policies and what's not. Read more...



The Healthcare ICT Champion of the Year: and other winners in the BT e-Health Insider Awards

Almost 400 guests turned out for this year’s BT e-Health Insider Awards in London, where the Healthcare ICT Champion of the Year was announced. Lyn Whitfield was among them. Read more...



Road rave: roadshow features BT Lynx and work to improve communications at Dudley Group of Hospitals NHS Foundation Trust

With staff working across multiple sites and needing better access to training, Dudley Group of Hospitals NHS Foundation Trust realised it needed a better communications infrastructure. Read more...



Safety first: VitalPAC helps hospital staff to measure vital signs

The Learning Clinic has developed VitalPAC to help staff record patients’ vital signs and take action if they are deteriorating. Shrewsbury and Telford Hospital NHS Trust has seen the benefits. Read more...



Road rave: Microsoft’s Intelligent Application Gateway is in the Enterprise Agreement and at the NHS Knowledge Driven Health Roadshows

Security is important to NHS organisations, but so is providing staff with fast and reliable access to critical information. Microsoft’s Intelligent Application Gateway is one solution to this dilemma. Brian Dunleavy of Eurodata talks to Sally Whittle about it, before heading off to Microsoft’s NHS Knowledge Driven Health Roadshow. Read more...



From the consulting room on The Lion King’s deep truths about computing

What goes around comes around, and that applies to computing as much as anything else. The days of mainframes and dumb terminals are back with us in the form of cloud computing and browser-equipped devices. Dr Neil Paul thinks this is progress. Read more...



News: patients need IT to engage with their health, think-tank argues

The King’s Fund recently brought together experts from healthcare and business to discuss ways of engaging patients in their own health and care. Now a report from the event has argued that better use of technology will be key. Lyn Whitfield reports.  Read more...



Cross Talk on the comma that cost thousands

Little problems with technology can cause massive resistance to it. A major think-tank has been thinking about this and other barriers to the take up of IT in the NHS. Mike Cross thinks this is a good thing. Meanwhile, his local council needs to turn on its grammar checker… Read more...



Microsoft’s commitment to greener IT

Large organisations have a large role to play in making IT greener and more sustainable. That applies to both the NHS and to Microsoft. Andrew Donoghue finds out more. Read more...



Road rave: Microsoft’s NHS Knowledge Driven Health Roadshow is coming to a city near you

Recent reports have reiterated the need for the NHS to take up new technologies to make services more convenient and safer for patients. Fortunately, Microsoft has put together a roadshow to show the NHS what can be done now. Sally Whittle reports. Read more...



Newest public comments

  • By: Philip osuya

    Very helpful article. There are so much features in Outlook 2007 that this article has alerted me. ...

  • By: Nicola Jones

    This is a vital argument, which seemingly was not addressed in the recent reports. Some years ago, ...

  • By: Mark Ryan-Daly

    Hi Neil I'm wondering how many NHS organisations are rolling out Office 2007? The Trust I'm ...

  • By: Mark Ryan-Daly

    Hi Neil I'm wondering how many NHS organisations are rolling out Office 2007? The Trust I'm ...

  • By: AUDRIA ABEL

    The new impoved version is much better, the access has much improved: The old version would log out ...

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