Case Study

The Scottish Parliament has used technology innovatively from its inception. From the original webcast of its opening ceremony in 1999, through its use of e-petitioning to engage more citizens in practising e-democracy, to the automated measurement of parliamentary processes and efficiency, the Scottish Parliament demonstrates how a modern, technology-enabled parliament can function most effectively – for its members and officials, and for the population it serves.

Key Benefits • Ensures that members of parliament have timely, reliable access to the information they need in order to fulfil their role effectively • Efficient IT environment enables staff to automate processes and focus on those activities that require more specialist intervention • Robust infrastructure that takes into account current capacity, expected future capacity, security, trustworthiness and rights management • Access for parliamentary administration staff to smart and efficient tools enhances their ability to ensure the smooth running of parliamentary activities

Read the full case study of The Scottish Parliament

Resources

Find out how Microsoft supported the Scottish Parliament with delivering more efficient and flexible government.

Case Studies

Microsoft Products for Delivering Efficient and Flexible Government

Microsoft technology, combined with certified partner expertise, enables government departments and agencies to create solutions that drive efficiency by reducing repetitive tasks, providing analysis and reporting showing the effectiveness of shared services, speeding up the delivery of IT and maximising IT investments already made. Effective e-government improves customer service by streamlining processes and making communication and staff collaboration more efficient in a range of key areas.

Manage Data Efficiently Microsoft solutions are helping government employees to operate more efficiently with less duplication. To meet record-keeping and compliance requirements, a Microsoft-based electronic document and records management application is integrated and made available across agencies using Microsoft Office SharePoint Portal Server.

Create Flexible Solutions Government departments are looking to streamline their staffing processes to reduce costs, enable flexibility and make better use of employee time. Microsoft Office Outlook and Microsoft Office Communicator, combined with Microsoft Exchange Server and Microsoft Live Communications Server, enable government employees to communicate via their choice of email, telephone, instant messaging and video-conferencing.

Connect and Collaborate The integrated Microsoft platform provides organisations with an enterprise-class connected infrastructure that supports the spectrum of open standards for interoperability. This enables government to extend existing IT investments and integrate solutions based on other technologies, while establishing the strong foundation needed for the future. For more information, contact us at ukctlgov@microsoft.com

Technical Information

Other Microsoft products that address this area are: