Microsoft recognises that different government business processes and organisational scenarios require different solutions to focus on service delivery. Our solutions are helping to create innovation in a range of key areas, including:
| • | Managing and reducing the running costs of government business | | • | Facilitating the major transformational changes required to deliver new services | | • | Rationalising investments in IT systems while retaining a high quality of service | | • | Developing shared services and inter-agency communication that are security-enhanced | | • | Ensuring that corporate IT remains flexible to cope with changing requirements |
Case Study
The Isle of Man Government needed to upgrade and modernise its information and communications technology infrastructure, on a limited budget, to deliver joined up services for citizens and businesses.
Working with Microsoft Services, the government is implementing an end-to-end Microsoft environment including Microsoft Dynamics AX as a key part of its internal services.
 | Key Benefits | • | More citizen-centric services to residents | | • | Consolidated environment that serves extra users | | • | Solid foundation for future growth in services | | • | Cost-effective to maintain and a strong return on investment |
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Read the full case study of
The Isle of Man Government Microsoft Solutions for Creating Innovation in Service DeliveryMicrosoft and its partners support the efforts of government to provide seamless service delivery and radically transform government operations. The following capabilities are fundamental to government operation, and will help realise the efficiency dividend and ensure accountability and transparency.  | Make citizen-centric services possible
Solutions connect citizens, caseworkers and systems by integrating front-office communication channels with back-office financial management solutions. These integrated solutions enable not only case management but also related management capabilities within an integrated environment.
Find out more about the following products:
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 | Enable government employees to collaborate seamlessly across organisation boundaries
Collaborative technologies streamline and increase the efficiency of the policy development process, and improve the quality and timeliness of the output. The Microsoft Office 2007 system including Microsoft Office Groove 2007 delivers rich functionality and tight integration that support new collaboration scenarios within teams and across organisations. Secure collaboration, developed in collaboration with HP, enables effective communication in civil contingency and emergency situations where instant access to sensitive information is paramount.
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 | Connect and collaborate
The integrated Microsoft platform provides organisations with an enterprise-class connected infrastructure that supports the spectrum of open standards for interoperability. This enables government to extend existing IT investments and integrate solutions based on other technologies while establishing the strong foundation needed for the future.
For more information, contact us at
ukctlgov@microsoft.com |
Technical InformationMicrosoft products that address this area are: | |
