Microsoft recognises that different business processes and organisational structures require different solutions to deliver effective shared services and the benefits of transformational government. Our solutions are helping to deliver change in a range of key areas, including: | • | Managing and reducing the running costs of IT in government | | • | Facilitating the major transformational changes required to deliver new services and meet national targets | | • | Helping to rationalise investments in IT systems while retaining a high quality of service | | • | Developing shared services and secure inter-agency communication and collaboration |
Case StudyCauseway, the Northern Ireland body charged with improving the administration of criminal justice, was using paper-based systems, leading to inefficiencies in the updating and sharing of information between departments. Microsoft partner Fujitsu Services led a partnership to provide a managed service for sharing and exchanging data through a paperless system based on a solution developed using Microsoft Visual Studio .NET rapid application development software.  | Key Benefits | • | Fast access to information | | • | Flexible handling of structure and unstructured content | | • | Rapid return on investment and user adoption | | • | Currently saves 6.5 million paper items with the promise of future additional savings |
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Read the full case study of
The Causeway Programme Resources
Find out more about how information technology is transforming the business of government.
Microsoft Solutions for Transforming the Business of GovernmentMicrosoft demonstrates its commitment to serving government agencies by offering the widest possible array of products, applications and technology services and by our broad ecosystem of partners who understand government business challenges. These capabilities are fundamental to government operation and will help realise the efficiency dividend, and ensure accountability and transparency.  | Save time filling out government forms
Processes that use paper forms are often error-prone and limit employees’ ability to monitor critical business processes. Microsoft Office InfoPath enables the easy creation of online forms for re-use and with rich formatting. InfoPath fully integrates with Microsoft Office and connects to legacy systems and databases.
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 | Increase productivity through identity and access management
Government wants to deliver services in a citizen-centric, seamless way while maintaining security across a range of devices and systems. Microsoft’s identity management solutions and security solutions provide for the digital identification of citizens, businesses and government employees with a strengthened ability to manage and help reduce risks.
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 | Improve customer service
As citizens place increasing demands on government departments, they are using Microsoft solutions in innovative ways to improve service levels. Constituents can pay fees, licences and fines as well as view new development applications and community information and download forms leveraging technology. Websites can be rapidly extended and updated using Microsoft ASPC.NET and Microsoft Office FormServer.
For more information, contact us at
ukctlgov@microsoft.com |
Technical InformationMicrosoft products that address this area are: | 
