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Seamless Local and Regional Government
The 2007 Comprehensive Spending Review (CSRO7) issued by HM Treasury in October has set a new challenge for local government: reduce unnecessary and replicated citizen contact whilst meeting three percent efficiency savings, year on year. To deliver this transformation of local citizen services, councils will have to look hard at their existing technology infrastructures and business processes and find innovative ways to unlock the full value of their investments to date. Our aim at Microsoft is to provide the innovative software solutions that assist local authorities in delivering citizen services more efficiently and cost-effectively.
Key Business Challenges:
The four sections of this website contain information about our products, services and partners and how you can build on the foundations laid during the local e-gov programme to:
| • | Improve customer service |
| • | Create operational efficiencies |
| • | Enable collaborative working |
| • | Support compliance and accountability |
 | Comment - Empowering local government and communities
CSR07 promises new resources and flexibility for local government to deliver increased local prosperity and personalised public services - responsive to the needs of those who use them. Secretary of State for Communities and Local Government, Hazel Blears, said that this was a “positive settlement for local authorities with major new freedoms that put local communities
in the driving seat”.
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However, according to CIPFA councils will find it ‘increasingly difficult to meet these ever more demanding government savings targets without affecting front-line service delivery.’
Meanwhile, Socitm, the association of council IT managers, has welcomed the Comprehensive Spending Review, claiming that it will ‘breathe new life into the government's ICT-facilitated transformational government programme’.
With this strengthening of the dual focus on efficiency and transformation our advice to Local Government today is to take stock, and:
I encourage you to take a closer look at the Microsoft products and partner solutions that are contained within the Microsoft UK Public Sector portal to find out more about how we can help you deliver more efficient and effective citizen services. You can also contact us directly for more information and for assistance with auditing your current usage of our technology to help underpin the transformation of citizen services. Send an email to: lrg@microsoft.com
Graham Harrop,
Director of Government Business Group
 | Microsoft Local and Regional Government Team Graham Harrop heads up a dedicated team that focuses on the needs of local and regional government customers. His team has grown significantly as Microsoft technologies have grown in popularity within this sector. This team works closely with our partners to help you identify the best technology solution to meet your individual requirements. |
You can download a selection of the presentations from the Microsoft Digital Town Hall Forum held in London on March 7th here:
If you need further information about any of these technologies or solutions, email lrg@microsoft.com
The Microsoft Exchange Tour Unplugged demonstrated how technology can help government departments to meet new efficiency and environmental targets and address other key challenges on the government agenda.
View the presentations
Contact Us
If you are trying to address any of these business challenges, or indeed any others where you think technology might have a role to play, please consider talking to Microsoft first. We have many references across the UK and the world, and have the experience and expertise to help you select and implement a cost-effective solution that meets your needs.
For more information, contact lrg@microsoft.com
Find a Partner
Microsoft's certified network of highly trained partners has the business and technical knowledge to help you implement a solution that works effectively in your environment.
| • | Find a Local and Regional Government Partner |