Microsoft and its Partners provide retail customers with powerful integrated solutions that enable improved shopping experiences, a more effective staff and enhanced store operations. Through the Smarter Retailing Initiative, Microsoft is helping to close the loop between the retailer's strategy, the in-store execution and familiar technologies already in the consumer's hands.  | Find out how HMV's new computing platform simplified management and increased system availability at UK's leading entertainment retailer. |
 | Discover how this global fashion organisation deployed a mobile solution to support creative processes for field employees. |
 | Read how this leading grocery retailer implemented a cutting-edge technology development resulting in a 60 per cent increase in the speed of customer service. |
Solutions for the Retail IndustryBusiness Intelligence Many retailers today have a huge amount of data that's locked away in disparate systems and isn't easily accessible for turning into really rich customer intelligence. Such intelligence can really enable retailers to react quickly to changing consumer demands - and make faster, more accurate, informed decisions. Collaboration in Retail So often, retailers are challenged by poor communication between head office and stores; store managers are often disconnected from required resources - and process-related activity in stores creates a massive amount of paperwork. Multi-channel Retailing By using online, kiosks, wireless devices, catalogues, call centers and in-store resources, retailers can increase their profitability while providing an integrated shopping experience for their customers. Microsoft's Store Systems platform offers lower lifecycle costs and simplified capabilities for deployment, management, recovery and monitoring. Supply ChainDriving an efficient supply chain continues to be a major focus for retailers. Streamlining retail, distribution and manufacturing is key to availability, offering consumers the right products in the right place, at the right time. This requires suppliers and in-house purchasing teams to collaborate extensively, and the provision of access to appropriate business critical information on, for example pricing, forecasts and stock levels can drive real returns. Next Steps
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