Microsoft Services - Get Full Value from Your Technology Investments

Working with our global partner network, Microsoft Services applies the resources of the world's leading technology company to help you each step of the way. We invite you to discover our wide range of service and support offerings.


Microsoft Services Organisation

Microsoft Services is the consulting, technical support and customer service arm of the world’s leading software company. We help your people discover, implement and support high-value Microsoft solutions that generate rapid, meaningful and measurable results. As your trusted advisors focused solely on helping you gain maximum benefit from your Microsoft technology, we offer a unique depth of experience, knowledge and expertise
Our team works with you and your people to achieve the successful adoption, deployment and innovative use of Microsoft solutions. Our services are designed to help you reduce risk and accelerate deployment through our consulting and support services. This distinct combination of your talented people, software innovation and Microsoft services gives you the right resources to help you optimise solutions for any stage of the Microsoft technology lifecycle.


Services News

UK Councils Trial Shared Learning Group to Develop New, Innovative Ways of Working
“The success of the Shared Learning Group to date has been due, in no small part, to the positive engagement of Microsoft Services. It has brought deep industry knowledge and a positive, innovative approach to solving many of the key challenges facing local authorities today. This is a true partnership between the councils and Microsoft, with common goals and a strong desire to deliver transformational government for all citizens.”
Richard Steel, CIO.
Wakefield Metropolitan Borough Council and the Microsoft Shared Learning Group

UK Council Gets Best Value from IT Refresh with Strategy Consultant
“We were looking for a strategic engagement with a business partner whose focus was not just on deploying the technology. We needed the peace of mind that we were getting best value from our investment by understanding future trends and getting involved early in new solutions with our principal technology partner.”
Richard Steel, Chief Information Officer, London Borough of Newham

UK Mental Health Trust Improves Knowledge Transfer with Premier Support
“The business relationship and technical back-up through Premier Support have been excellent. Microsoft Services has helped us with examining the set up of Active DirectoryŽ directory services and Microsoft Exchange Server 2003, so our people are getting maximum business value out of our investment. Everyone involved in ICT has been very positive about the relationship with Microsoft-from account managers to technical people. Microsoft Services, and the Technical Account Manager in particular, are always willing to put in that extra effort.”
Matthew Watkins, Information Communications and Technology (ICT) Services Manager
Leeds Mental Health Trust


Microsoft Consulting Services

Our consultants work with you and your partners to combine in-depth technical knowledge with an understanding of your business and industry to help architect, implement and deploy leading-edge Microsoft technologies and solutions.
We deliver a range of consulting services, both pre-defined and bespoke, that are based on your specific needs and will help you gain maximum benefit from your investment in Microsoft technology.


Microsoft Support Services

Maximise the effectiveness of your technical solutions with cost-effective expert support and information services. Support offerings include:

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Case Studies

EMI Music
Music Leader Optimises its Technological Innovation

Thames Valley Police
Smart Beat Pilot Significantly Increases the Efficiency of Police Officers

Isle of Man Government
Isle of Man Deploys Business Management Solution, Delivers Citizen-Centric Services

Wakefield Metropolitan Borough Council and the Microsoft Shared Learning Group
U.K. Councils Trial Shared Learning Group to Develop New, Innovative Ways of Working

Leeds Mental Health Trust
U.K. Councils Trial Shared Learning Group to Develop New, Innovative Ways of Working

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Next Steps

If you think this service may apply to you, then the next step is to discuss your requirements with your Microsoft Business Manager or your Microsoft Services Partner. They will explore with you how this service could deliver value to your organisation and the best approach for implementing services for Microsoft products

Get more information on Microsoft Services Partners

If you'd like to contact us to request more information on Enterprise Support or Consulting Services, please email us at:

Enterprise Support Sales

Enterprise consulting Sales

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