Based on proven techniques and processes, Microsoft has developed a Services Delivery Framework to effectively manage the IT lifecycle.
This commitment to successfully meeting your project goals drives the Microsoft® IT Lifecycle Framework - comprising Microsoft® Solutions and Microsoft Operations Frameworks.
Over the years we have refined a process for the delivery of large-scale technical projects - based on the way we develop our software. The Microsoft Services Delivery Framework underpins the management of your entire lifecycle and allows for ongoing maintenance.
Helping you develop and manage complex solutions based on Microsoft technology. Our IT Lifecycle Framework provides expert guidance on:
| • | Specific skill requirements |
| • | Technical capability planning |
| • | Architectural decisions |
| • | Design considerations |
| • | Best development and management practices |
A disciplined approach to creating business solutions on time and within budget - providing 'how-to' guidance for successful application and infrastructure projects emphasising people, process and technology. Over 25,000 people have been trained in the framework to date.
| • | Discover more about the Microsoft Solutions Framework (US) |
Ensuring your systems are reliable, available, supportable and manageable. Our Operations Framework provides technical guidance on Microsoft products and technologies, as well as operational guidance to make it easy to structure in-house or support it with your existing IT capabilities.
This framework also leverages and expands current industry best practices in IT service management documented within the Central Computer and Telecommunication Agency's IT Infrastructure Library (ITIL).
| • | Visit the OCG site to learn more about ITIL |
Microsoft and Partner services can help within areas of the Services Delivery Framework.
| • | See how Microsoft Services can help you plan, implement and manage an effective IT solution |
| • | Please contact your Microsoft Business Manager for further information. |