Ask the Experts - Got a question? Get an expert answer

Ask the Experts

Got a question? Get an expert answer

Whatever your business needs, there's now a team of Microsoft experts on hand to help make IT work in your small business, whether you're just getting started, thinking about a website, or want to boost your marketing with a newsletter or database. If you have a question that you would like to put before the panel simply email us at smartadv@microsoft.com, including your first name and contact details.

Latest Question

Question: People in computer shops tell me they can’t wait for Windows 7, but why would I want to upgrade when XP works perfectly well? - Marcus

Dan says: I’ve been using a trial version of Windows 7 for several months now and it feels much lighter, easier and quicker than Windows XP or Vista - and I haven’t met anyone who disagrees...

Read Dan's full answer here

Dan SimpsonDan Simpson
Client Services Manager, P1 Technology Partners

Archived Questions

Question: How can we keep track of projects and improve our customer service? - Sarah
Read the full answer here

Question: How can we extend the lifespan of our computers and keep them up-to-date without it costing much? - Fraser
Read the full answer here

Question: Is there an easy, low-cost way to help our small business grow quickly? - Tom
Read the full answer here

Question: What type of CRM system will be a cost-effective investment for our business? - Catherine
Read the full answer here

Question: How can I synchronise between my PC and mobile phone? - Richard
Read the full answer here

Question: Can Pay-Per-Click (PPC) advertising help me to win more customers? - John
Read the full answer here

Question: Can you recommend a simple software package to cut down office admin? - Angela
Read the full answer here

Question: Can I cut costs and work smarter by switching to VoIP? - Fran
Read the full answer here

Question: Should I be thinking about buying my first server? - Mike
Read the full answer here

Question: Which Office 2007 upgrade package should I buy? - Sophie
Read the full answer here

Question: Why do I need a website? - Barrie
Read the full answer here

Question: How can I share files with colleagues without spending too much money? - Luke
Read the full answer here

Question: Is Cloud Computing relevant to my small business? - Steve
Read the full answer here

Question: How can I tell whether pop-up updates are real or spam? - Toby
Read the full answer here

Question: Will I need to re-learn Word, Excel, Publisher etc if I upgrade to Office 2007? - Rob
Read the full answer here

Question: How can I manage my mobile staff more efficiently? - Mark
Read the full answer here

Question: What can I do to reduce duplicate data entry and admin? - Graham
Read the full answer here

Question: How can I access files from different computers? - Ashley
Read the full answer here

Question: What do I need to create a good website? - Lucy
Read the full answer here

Question: What's the best way of collating metrics from different sources? - Sanjay
Read the full answer here

Question: How do I move to a client/server environment? - Mike
Read the full answer here

Question: How can I rid my inbox of spam? - Izzy
Read the full answer here

Question: How do I get my website to the top of Google? - Nick
Read the full answer here


Ask the Experts is not a technical support service. If you have a technical issue which needs urgent resolution please go to our Contact Us page where you will find the relevant assistance for Product help and support queries.

Please note:

  • Microsoft cannot guarantee to answer all questions personally.
  • If your question is selected to be answered, Microsoft will contact you directly and to seek permission to post live onto the Small Business Centre.
  • Posed and answered questions will be posted on this page each month.
  • If you would like to share your tips and tricks too, don't hesitate to get in touch.
  • Microsoft cannot enter into private correspondence, and if you seek advice specific to your situation, Microsoft's network of Certified Partners can offer specialist knowledge to help you.

**

Sign up to the free Smart Business newsletter
**