Building Sales

Finding new customers is only half the battle - keeping them is just as important. Learn how you can strengthen relationships with your existing customers and build sales streams for the future.

Read

Create and build trust in your customers by keeping them informed.

Give your existing customers a little TLC (335 KB)
Get in touch to find and keep customers
Use blogs to generate interest and comment
Grow sales and service using customer databases
The benefits of hosted CRM

Watch

Impress your customers with attractive, professional-looking literature.

Attractive documents in Word 2007
How to blog through Word 2007
Creating brochures that sell with Publisher 2007 (972 Kb/s)
Make a flyer fast with Publisher 2007 (972 Kb/s)

Learn

Explore ways to improve your relationship with existing and potential customers.

Assemble marketing materials quickly with Publisher
Six ways to use email to market your business
Ten things never to say on a business call
Ten tips for acquiring new customers
How a company-branded email drives success
A spot of database marketing magic can work wonders

Next Steps

Today's technology can help you work smarter, keeping you in touch with your prospects and customers and helping you track your campaigns.

Download ‘A 20-minute guide to IT for growing businesses’ (1.13 MB)
How to use Business Contact Manager for Outlook 2007
Take a tour of the Business Contact Manager home page

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Building Sales

Building Sales

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