<rss version="2.0" xmlns:feedGen="http://www.microsoft.com/FeedGen/"><channel>Microsoft UK Small Business<link>http://www.microsoft.com/uk/smallbusiness</link><description>Microsoft UK Small Business</description><copyright>© 2008 Microsoft Corporation. All rights reserved.</copyright><language>en-us</language><lastBuildDate>Wed, 12 Nov 2008 00:00:58 GMT</lastBuildDate><item><title>Ask the Experts - Don’t be fooled by ‘scareware’</title><description>Ask the experts - Don’t be fooled by ‘scareware’</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/scareware.mspx</link><pubDate>Wed, 22 Oct 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Office 2007 has goodies galore to help you work smarter</title><description>Ask the experts - Office 2007 has goodies galore to help you work smarter</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/office2007-work-smarter.mspx</link><pubDate>Wed, 22 Oct 2008 23:00:00 GMT</pubDate></item><item><title>Creating IT security policies</title><description>One thing many small businesses forget to create is a policy that helps you secure the IT used in your business.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/creating-it-security-policies.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Building a knowledgebase</title><description>This guide is designed to assist you in building a knowledgebase  to store important business specific knowledge in a systematic way.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/building-a-knowledgebase.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Making sense of web statistics</title><description>If you build a good website you will be able to attract more custom and portray a professional business-like attitude. To measure the success of your website you need to understand the type and quantity of visitors you are receiving. This article explains how you can do this.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/web-statistics.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Using blogs</title><description>This guide is designed to help you promote your business using a blog. Done properly, a blog can provide you with a relatively cost-effective way of getting your key messages in front of thousands of users, often in a targeted way.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/using-blogs.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Generating revenue through online advertising</title><description>This article explains how you can generate revenue through adverts placed on your website. By attracting people to your site who then click onto an advert you can generate a revenue stream for your business. </description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/online-advertising.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Tracking financial data</title><description>Having the skills and means to manage the day-to-day numbers and financial data is vital. </description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/tracking-financial-data.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Online banking</title><description>This guide will explain the ins and outs of online banking and show how this tool can assist small businesses save money by becoming more efficient with their time and finances. The cost of online banking is negligible as it is normally paid for with standard small business banking fees.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/online-banking.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Creating a business plan</title><description>Creating a business plan is one of the first hurdles for any new and aspiring business person. This guide will show you what resources are available to help.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/creating-a-business-plan.mspx</link><pubDate>Wed, 24 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Vista is brimming with functionality</title><description>Ask the experts - Vista is brimming with functionality</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/vista-brimming-functionality.mspx</link><pubDate>Mon, 22 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Spread best practice among staff with Dynamics CRM</title><description>Ask the experts - Spread best practice among staff with Dynamics CRM</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/spread-best-practice-with-dynamics-crm.mspx</link><pubDate>Mon, 22 Sep 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Building a website</title><description>Ask the experts - Reducing duplicate data entry and admin</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/taking-headache-out-financial-paperwork.mspx</link><pubDate>Mon, 18 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Reducing duplicate data entry and admin</title><description>Ask the Experts - Reducing duplicate data entry and admin</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/reducing-duplicate-data-entry.mspx</link><pubDate>Mon, 18 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Web2Consult</title><description>Web 2.0 consultancy diversifies online business with free web software.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/web2consult.mspx</link><pubDate>Thu, 07 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Pink's Green Cleaning</title><description>Green cleaning company expands business online with free Internet-based software service.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/pinks.mspx</link><pubDate>Thu, 07 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Les Parfums d’Isabelle</title><description>Based in Yorkshire, United Kingdom, Les Parfums d’Isabelle retails hand-made natural and couture perfumes.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/lesparfums.mspx</link><pubDate>Thu, 07 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Icelantic</title><description>IT solutions provider increases revenue with desktop accounting solution.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/icelantic.mspx</link><pubDate>Thu, 07 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Green &amp; Easy</title><description>Online retailer supports business growth with new web technology.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/greenandeasy.mspx</link><pubDate>Thu, 07 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Algarvesol</title><description>Apartment owners run rental property business in spare time with free online services.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/algarvesol.mspx</link><pubDate>Tue, 05 Aug 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - File sharing across a network</title><description>Ask the experts - File sharing across a network</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/file-sharing-across-network.mspx</link><pubDate>Tue, 08 Jul 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Building a website</title><description>Ask the experts - Building a website</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/building-a-website.mspx</link><pubDate>Tue, 08 Jul 2008 23:00:00 GMT</pubDate></item><item><title>The Manor Group empowers employees, saves time with Windows Vista</title><description>Linda Couper launched The Manor Group in 1988 as a training consultancy.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/the-manor-group.mspx</link><pubDate>Thu, 26 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Sublime confronts market with free, professional online presence</title><description>Sublime offers a full mobile cocktail bar service for corporate events such as exhibitions, conferences, and corporate parties.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/sublime.mspx</link><pubDate>Thu, 26 Jun 2008 23:00:00 GMT</pubDate></item><item><title>JRG Financial deliver competitive customer service with remote messaging</title><description>JRG Financial Consultancy was established in 1986. The company employs 35 people at offices in Edinburgh, Jedburgh, and Reigate.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/jrg-financial.mspx</link><pubDate>Thu, 26 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Advent IT developer collaborates with customers using hosted services for just £65 a month</title><description>Advent IT is an innovative software consultancy. It develops data-entry and reporting solutions for the health, research, education, and commercial sectors.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/advent-it.mspx</link><pubDate>Thu, 26 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Networks and servers</title><description>Networks and servers: Connect your staff and secure your business</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/working-together/networks-and-servers.mspx</link><pubDate>Sun, 08 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Retail Performance Management</title><description>Ask the experts - Retail Performance Management</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/sending-metrics-electronically.mspx</link><pubDate>Sun, 08 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Moving to a Client/Server Enviroment</title><description>Ask the experts - Moving to a Client/Server Enviroment</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/moving-to-server-client.mspx</link><pubDate>Sun, 08 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Thin Martian</title><description>The technology - in the 2007 Microsoft Office system - provided my business with a platform to compete and innovate in our sector.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/thin-martian.mspx</link><pubDate>Tue, 03 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Salka</title><description>Thanks to Microsoft Office Accounting Professional 2008, we’ve eliminated the need for a bookkeeper and minimised our use of an accountant.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/salka.mspx</link><pubDate>Tue, 03 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Professional Financial Centre (Thames Valley)</title><description>We like being up to date as much as possible; as we were replacing old laptops and upgrading old desktops, it made sense to step forward to the latest versions of Windows and Office.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/professional-financial-centre.mspx</link><pubDate>Tue, 03 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Leicestershire Cares</title><description>Award-winning charity scales up with Microsoft server software.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/leicestershire-cares.mspx</link><pubDate>Tue, 03 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Housecall Care</title><description>2007 Microsoft Office system replaces open source at nursing care provider</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/housecall-care.mspx</link><pubDate>Tue, 03 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Introducing Office Live Workspaces</title><description>If you run a small business the chances are there are plenty of people you need to share documents with on a regular basis: Your part-time book-keeper, clients you’re working with, employees based out of the office and so on.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/working-together/introducing-office-live-workspaces.mspx</link><pubDate>Sun, 01 Jun 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - How to beat junk mail for good</title><description>Ask the experts - How can I rid my inbox of spam?</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/rid-inbox-of-spam.mspx</link><pubDate>Sun, 20 Apr 2008 23:00:00 GMT</pubDate></item><item><title>Sam Cockerill</title><description>““When you’re self-employed, time really is money. [The 2007 Microsoft Office system] has lowered the investment of my time required to get the functionality I need,” Sam Cockerill, independent management consultant.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/sam-cockerill.mspx</link><pubDate>Wed, 16 Apr 2008 23:00:00 GMT</pubDate></item><item><title>A Suit That Fits</title><description>“Making pure wool hand-tailored suits for as little as £150 generates a huge amount of consumer interest. With orders for over 30 suits every day, we wouldn't be able to make each individually fitted item without the information transparency that the MS Office suite gives us.” Warren Bennett, co-founder, A Suit That Fits</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/a-suit-that-fits.mspx</link><pubDate>Wed, 16 Apr 2008 23:00:00 GMT</pubDate></item><item><title>White paper: Benefits of Hosted CRM for SMEs</title><description>Customer Relationship Management (CRM) is a useful tool for any business. With CRM, you swap simple contact management for in-depth customer analysis. Knowing more about your customers, you can sell more effectively and give them better customer service, too. CRM is therefore a complete business strategy, not just a technological solution.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/hosted-crm-big-business-customer-management.mspx</link><pubDate>Tue, 01 Apr 2008 23:00:00 GMT</pubDate></item><item><title>Hosting: Big business IT on a small business budget</title><description>If you’ve got a website, it will typically be ‘hosted’ by an Internet Service Provider, or a web hosting company. They take care of your website and make sure it’s always visible. Today, a whole range of other software services are now available on the same basis. Rather than running software locally, installed on each PC, these software applications are accessible over the web. Through software hosting providers, enterprise-class software solutions like Exchange (email), and Dynamics CRM (customer management) are all available to small businesses.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/hosting.mspx</link><pubDate>Tue, 01 Apr 2008 23:00:00 GMT</pubDate></item><item><title>Ask the Experts - Are there any Excel templates, making VAT returns easier?</title><description>Ask the experts - Are there any Excel templates, making VAT returns easier?</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/excel-templates-vat-returns.mspx</link><pubDate>Wed, 26 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Assigning data access rights</title><description>This project is designed to help you protect your data from unauthorised access and inadvertent corruption. Stopping people accessing your data is the best way of protecting it - prevention being better than cure.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/data-access-rights.mspx</link><pubDate>Wed, 19 Mar 2008 00:00:00 GMT</pubDate></item><item><title>eBusiness &amp; the law</title><description>The web can be a wild place to trade in, and a number of businesses have found to their cost that simple mistakes can escalate into significant business threats in a short period of time.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/e-business.mspx</link><pubDate>Wed, 19 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Data protection law</title><description>The chances are that you would want your business to stay legal and avoid any unnecessary legal action which will distract you from building your company. Adhering to the data protection act is something that you will need to do if you store data on clients, employees or suppliers.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/data-protection.mspx</link><pubDate>Wed, 19 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Getting emergency IT help</title><description>If you are not particularly interested in IT and computing then the thoughts of something going wrong and you having to resolve the problem can be quite scary. Unfortunately IT is complicated and you will get problems - hopefully minor - but occasionally major.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/emergency-it-help.mspx</link><pubDate>Wed, 19 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Online demonstrations</title><description>This project is designed to assist you understand the benefits of demonstrating business applications on line to existing and potential customers, suppliers and team members and take the steps to implement a solution.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/working-together/online-demonstrations.mspx</link><pubDate>Mon, 17 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Your tax obligations: Submitting your Returns</title><description>Your tax obligations: Submitting your Returns</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/msoa-returns.mspx</link><pubDate>Mon, 10 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Getting invoicing right</title><description>Getting invoicing right</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/msoa-invoicing.mspx</link><pubDate>Mon, 10 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Managing Cash flow</title><description>managing cash flow</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/msoa-cashflow.mspx</link><pubDate>Mon, 10 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Introduction to Forecasting</title><description>Introduction to Forecasting</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/managing-finance/msoa-forecasting.mspx</link><pubDate>Mon, 10 Mar 2008 00:00:00 GMT</pubDate></item><item><title>Microsoft Small Business Centre- Update your software</title><description> Software companies, such as Microsoft, regularly release updates to their programs. When an update becomes available for a program that you use on your computers, install it as soon as possible.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/update-your-software.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Set up a firewall</title><description>Installing a software firewall on every computer in your office is an effective and important step you can take to help protect your computers.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/set-up-a-firewall.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Secure your private network</title><description>When you connect a group of computers at your workplace in order to share files, a printer, or other resources, you create a private network. It is important to take steps to control access to this network - from both outside and within your organisation - to protect your information and network operations.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/secure-your-private-network.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Install virus and spyware protection</title><description>Antivirus and antispyware software is designed to find and alert you to the presence of viruses and spyware and take action against them.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/install-virus-and-software-protection.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Guard against theft</title><description>When you think of computer security threats, you probably think about viruses, or hackers who try to attack your PC over the Internet.  However, as laptop PCs are portable by design, they are especially vulnerable to theft and mobile workers using them need to be alert.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/guard-against-theft.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Create a security plan</title><description>A computer security plan can help your organisation and employees understand and avoid security risks that occur when using your computers.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/create-a-security-plan.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Back up your data</title><description>It is important to make a backup copy of the critical information stored on your computers. Backups enable you to restore data that is lost or corrupted due to malicious attacks, hard-disk failure, or natural disaster.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/back-up-data.mspx</link><pubDate>Wed, 27 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Ask the Experts - How do I get my website to the top of Google?
</title><description>Ask the experts - How do I get my website to the top of Google?</description><link>http://www.microsoft.com/uk/smallbusiness/ask-the-experts/articles/How-do-I-get-my-website-to-the-top-of-Google.mspx</link><pubDate>Tue, 19 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Virtual Working</title><description>Today's small businesses don't have to restrained by geography. So your client is Inverness and you're based in Brighton? No worries, more and more businesses are making use of technology to collaborate virtually with colleagues, contractors and clients.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/working-together/virtual-working.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Simple tools that make people work better together</title><description>Technology is giving us ever more ways to work together and communicate more effectively. And you don’t need an in-depth knowledge of IT or bottomless pockets to put the essentials in place. Paul Curran explains the options.</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/working-together/simple-tools-to-work-better-together.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Microsoft Hosted Exchange and SharePoint</title><description>bCentral's 60-second guide to Microsoft Hosted Exchange and SharePoint Services. They let you manage email and diaries, set up an intranet for your small business and more - all with efficiency and security.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/working-together/microsoft-hosted-services-sharepoint-exchange.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>unexpected benefits of Microsoft Exchange</title><description>Software as a service, paid for on a subscription basis, comes with some unusual benefits. Here's what they are.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/working-together/unusual-benefits-of-microsoft-exchange.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Integrating your communications</title><description>Guy Clapperton introduces the various mobile devices available  - mobile phone, PDA and laptop - for your small business.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/working-together/integrating-your-communications.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title> Exchange, hosted as a software service on in-house</title><description>You can set up your own email server using Microsoft Exchange, or you can outsource it, paying a monthly fee to use it. Which is right for your business depends on your business's situation. Here's how to decide.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/working-together/microsoft-exchange-hosted-or-inhouse.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Windows Vista security for beginners</title><description>Matthew Stibbe reveals how he keeps his computer safe and sound on new operating system Windows Vista.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/microsoft-windows-vista-security-for-beginners.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Microsoft  Small Business Centre - Keep your wireless networks or Wi-Fi hotspots safe</title><description>Information about the security of wireless networks and details about the steps you can take to stop unauthorised access</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/security/keep-wireless-networks-safe.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Protect your sensitive documents</title><description>Prevent unauthorised viewing and circulation of company reports, records and confidential documents by using password protection, encryption, file permissions and Information Rights Management technology.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/protect-your-sensitive-documents.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>What you can do to manage network security</title><description>Thanks to the continued presence of internet worms, viruses and other threats to computers, network security consistently ranks as a top concern of business owners - even for those operating simple networks. </description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/managing-network-security.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>What's a Security Plan?</title><description>This sample IT security plan can help a small business assess security vulnerabilities and create an action plan to help protect against computer viruses, network intruders and unauthorised viewing of sensitive documents.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/security/whats-a-security-plan.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Get your employees to take security seriously</title><description>Small businesses can improve information security by instructing employees how to create passwords, handle suspicious e-mail and protect sensitive data.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/security/take-security-seriously.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Back up now or be sorry later</title><description>Making a backup copy of all your business data takes some effort, but the consequences of not backing up could prove disastrous.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/security/back-up-now-or-be-sorry-later.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Top ten online mistakes you can avoid when setting up a website</title><description>So, you're ready to bring your small business to the internet. It's time to create your online presence, your marketing face in the online world.  Lots of businesses have walked this path already. Here are 10 common mistakes many companies have made, but that you can avoid.</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/sales-and-marketing/top-ten-online-mistakes-when-setting-up-a-website.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Building a website that works for you</title><description>A website is one means of making your small business offering more visible and accessible than your competitor's.  Here's how to make a website that works for you.</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/sales-and-marketing/build-a-website-that-works-well-for-your-small-business.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Pay per click advertising</title><description>How many visitors land on your website and which pages are the most popular? Where do they come from and on which days do they visit the most? If you have a website, measuring its performance and subsequently making improvements is the best way to increase the return you get from it.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/paid-search-engine-advertising.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>What is CRM software and what can it do for your business?</title><description>Customer relationship management is for big companies who want to pop irritating mail through your door, right? Wrong: it’s for companies of all sizes who want to sell the right product at the right time to the right customer. Marc Beishon explains how to do it.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/sales-and-marketing/what-is-crm-software.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Tracking website traffic</title><description>How many visitors land on your website and which pages are the most popular? Where do they come from and on which days do they visit the most? If you have a website, measuring its performance and subsequently making improvements is the best way to increase the return you get from it.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/sales-and-marketing/tracking-website-traffic.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Customer databases</title><description>A customer database is probably the most fundamental asset of any organisation. When you grow beyond that ‘cornershop’ ideal -knowing all your customers face to face - the ability to make smarter use of client data becomes more important.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/great-customer-databases.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Get in touch to find and keep your customers</title><description>An increasingly popular way to promote websites is to buy prominence on search results using pay-per-click (PPC) advertising.  Find out more about PPC and Microsoft's adCenter solution.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/find-and-keep-customers.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Database marketing magic 

for small businesses</title><description>Use your 

database right and your marketing efforts will become more productive. Compare 

your company with these real-life examples to see what you do right, and what you 

do wrong.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/sales-and-marketing/database-marketing-magic.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Working on the road</title><description>For the small business owner, time out of the office means lost opportunities. But, as Guy Clapperton finds out, a raft of new technologies at reasonable prices can keep you in touch with base and your clients. </description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/mobile-working/working-on-the-road.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Using Wi-Fi hotspots</title><description>Wireless hotspots are springing up everywhere, even at the North Pole, writes John McGarvey.</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/mobile-working/using-wifi-hotspots.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Mobility and the Internet, phones, PDAs and laptops</title><description>Guy Clapperton introduces the various mobile devices available  - mobile phone, PDA and laptop - for your small business.</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/mobile-working/mobile-gadgets-phones-pdas-and-laptops.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Why your company should go mobile now</title><description>Without a mobile business strategy, your company might be at a competitive disadvantage. Mobile applications and devices can speed up decision-making and improve customer service—while saving your company money.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/mobile-working/why-your-company-should-go-mobile-now.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Mobility checklist</title><description>Regardless of your opinion about the explosion of mobile tools, if you are an IT manager, you should compile a mobility checklist. Here's how.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/mobile-working/mobility-checklist.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>10 Financial Yardsticks for Your Small Business</title><description>Unravel the mystery of working out your assets, liabilities and gross profit margins with this plain-speak explanation</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/ten-financial-yardsticks-for-small-business.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Top 10 benefits of Microsoft Office Excel 2007</title><description>Here are the top 10 ways in which Microsoft Outlook Office Excel 2007 can help you create spreadsheets and analyse, share, and manage information more effectively.</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/managing-finance/top-ten-benefits-of-microsoft-office-excel-2007.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>6 ways to improve your cashflow</title><description>How to improve your businesses' cashflow</description><link>http://www.microsoft.com/uk/smallbusiness/starting/technology-in-business/managing-finance/six-ways-to-improve-cash-flow.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Keep Control over Your Growing Business</title><description>Business management software can help you cope with expansion.</description><link>http://www.microsoft.com/uk/smallbusiness/growing/technology-in-business/managing-finance/keep-control-over-growing-business.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>8 Ways to Make a Budget Work</title><description>A set of guidelines for spending and saving habits with your business budget .</description><link>http://www.microsoft.com/uk/smallbusiness/technology-in-business/managing-finance/eight-ways-to-make-budget-work.mspx</link><pubDate>Thu, 14 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Find out how 10 small businesses have used Office Live</title><description>Office Live: Big-company computing for small businesses</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/office-live-case-studies.mspx</link><pubDate>Mon, 11 Feb 2008 00:00:00 GMT</pubDate></item><item><title>Tourwest Holiday Makers</title><description>Tour Operator Boosts Turnover by 100% in Six Months</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/Tourwest-Holiday-Makers.mspx</link><pubDate>Fri, 07 Dec 2007 00:00:00 GMT</pubDate></item><item><title>Revelstoke Wines</title><description>Wine Distributor Boosts Business Efficiency by 25%</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/revelstoke-wines.mspx</link><pubDate>Fri, 07 Dec 2007 00:00:00 GMT</pubDate></item><item><title>Colin Appleyard Clamps Down Security and Streamlines Business Processes with Secure Network Infrastructure</title><description>Colin Appleyard Clamps Down Security and Streamlines Business Processes with Secure Network Infrastructure</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/Colin-Appleyard.mspx</link><pubDate>Fri, 07 Dec 2007 00:00:00 GMT</pubDate></item><item><title>Low-fat food manufacturer stays fit with Microsoft software.</title><description>Upgrading to Microsoft Outlook 2007, accountancy firm Aggarwal and Co found the newer version much easier to use, easier to search and friendlier.  The real winner, however, was microsoft Windows Vista helping increase productivity of the business.  Read more in this case study.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/anthonyalanfoods.mspx</link><pubDate>Mon, 19 Nov 2007 00:00:00 GMT</pubDate></item><item><title>RS Training Services</title><description>Microsoft Office Live allowed Rebecca Swift to create a professional-looking website for her training services business. Office Live solved two problems: her lack of technical skills and her inability to pay a professional website developer to build the website. </description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/rebecca-swift-training-services-case-study.mspx</link><pubDate>Tue, 23 Oct 2007 23:00:00 GMT</pubDate></item><item><title>Portfolio Communications case study</title><description>Read how Windows Vista and Microsoft Office are saving a London PR company money and making them compete more effectively.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/portfolio-communications-case-study.mspx</link><pubDate>Tue, 23 Oct 2007 23:00:00 GMT</pubDate></item><item><title>Microsoft... and the kitchen sink</title><description>Productivity matters to Sarah Tinsley, managing director of ...and the kitchen sink. She helps charities and companies find venues for training events, dinners, conferences and other events.  Find out how Microsoft software helps her business.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/and-everything-but-the-kitchen-sink-case-study.mspx</link><pubDate>Tue, 23 Oct 2007 23:00:00 GMT</pubDate></item><item><title>Deaf Essential case study</title><description>Read how Microsoft Small Business Server 2003 helps sign language agency Deaf Essential communicate with clients and interpreters.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/deaf-essential-case-study.mspx</link><pubDate>Tue, 23 Oct 2007 23:00:00 GMT</pubDate></item><item><title>Britelite Windows</title><description>Britelite Windows is a window-fitting company. From their headquarters in Maidstone, Kent and three other branches in the county, forty staff supply windows for the whole of the south-east. Find out how they looked to Microsoft to make the company more efficient.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/britelite-windows-case-study.mspx</link><pubDate>Tue, 23 Oct 2007 23:00:00 GMT</pubDate></item><item><title>Big Button Media case study</title><description>Read how Microsoft Small Business Server and Windows Mobile are helping multimedia copmany Big Button Media.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/big-button-media-case-study.mspx</link><pubDate>Tue, 23 Oct 2007 23:00:00 GMT</pubDate></item><item><title>Ramsbottom kitchen company improves customer service with Microsoft’s help</title><description>Microsoft Small Business Server 2003 was recommended to Ramsbottom Kitchens to provide a central store for information and Microsoft Outlook 2003 with Business Contact Manager.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/ramsbottom-kitchens-improves-customer-service-with-microsoft-small-business-server-2003.mspx</link><pubDate>Wed, 04 Jul 2007 23:00:00 GMT</pubDate></item><item><title>How Henmore Marketing became a virtual business</title><description>Software as a service sounds confusing, but actually it's straightforward. Here's bCentral's guide to what it is, and how it could help your small business.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/how-henmore-marketing-became-a-virtual-business.mspx</link><pubDate>Wed, 04 Jul 2007 23:00:00 GMT</pubDate></item><item><title>Upgrading your IT</title><description>If you bought your computer system back in the days when mobile phones were as big as bricks, chances are you already know you need an upgrade.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/upgrade-your-it.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>Networks and data storage</title><description>Hooking your computers together is nothing short of essential, unless you want to be passing CDs around forever. It’s also easy to do and requires comparatively little investment. Linda Jones investigates.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/networking-and-data-storage.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>Who's your IT expert?</title><description>When it comes to making important decisions about technology, you may not have the time to research the options or the resources to devote staff to the task. You resort to taking advice from friends and relatives, or simply do nothing. Finding an expert to look after your IT instead will save you time, money and anguish.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/who-is-your-information-technology-expert.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>Essential business software</title><description>Is there a small business that does not have a computer these days? In a world where many people run their whole business on computers, what is an essential set of software and associated services to aim for?   Find out here.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/essential-business-software.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>What to look for in a new PC</title><description>There are numerous reasons to buy a new PC. An old one needs upgrading. A new member of staff joins. Here we’ll answer some of the most common questions about buying a new computer.</description><link>http://www.microsoft.com/uk/smallbusiness/it-essentials/technology-essentials/what-to-look-for-in-a-new-pc.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>Bradley Photographic runs Microsoft Windows Vista and the Microsoft Office 2007 system</title><description>Bradley Photographic runs Microsoft Windows Vista and the Microsoft Office 2007 system.  A Microsoft Partner encouraged them to try Windows Vista and Microsoft Office 2007, and the impact was dramatic. This case study explains what benefits it brought this small business</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/bradley-photographic-runs-windows-vista-and-office-2007.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>Anslow Partnership engineers a better business with Windows Vista and Office 2007</title><description>As the company grew, Anslow Partnership realised that IT was fundamental to the business.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/anslow-partnership.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><item><title>Accountancy firm Aggarwal and Co profits from investment in Microsoft Office 2007 and Microsoft Windows Vista, case study</title><description>Upgrading to Microsoft Outlook 2007, accountancy firm Aggarwal and Co found the newer version much easier to use, easier to search and friendlier.  The real winner, however, was microsoft Windows Vista helping increase productivity of the business.  Read more in this case study.</description><link>http://www.microsoft.com/uk/smallbusiness/customer-case-studies/accountancy-firm-aggarwal-profits-from-windows-vista-and-office-2007.mspx</link><pubDate>Fri, 29 Jun 2007 23:00:00 GMT</pubDate></item><title>Small Business Centre RSS Feed</title></channel></rss>