Video

Video: How to set up and write a great out-of-office

Set response expectations and maintain a professional image

Duration: (2m:54s)

A friendly and professional out-of-office message is an essential office tool; it can help you reduce and manage your workload, set expectations on response times to colleagues and managers, and perhaps most importantly, deflate potential negative customer satisfaction reactions. By using the Out of Office Assistant rules you can arrange for emails to be filed in specific folders, so that when you return you can manage your workload more efficiently. And by including relevant points of contact for queries, people trying to contact you won’t be frustrated by your lack of response.

Videojug’s light-hearted explanation of how to set up an effective out-of-office message is both informative and entertaining.

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