I donít match
up with any of the studies you have posted but I am
interested in participating in some study, what do I do to
Email us at
firstname.lastname@example.org. Depending on your profile we
will email you a survey. The survey aims to gather some
basic information that will help us match you with a study
you might enjoy participating in. Once we receive your
answers, we will add your information to our participant
database and as soon as a study comes up that matches your
profile we will contact you.
I am not an
IT Pro or a Developer are there any other studies I can
studies on various products, right from Office, Zune,
SharePoint, Communicator, InfoPath to Games. And everyone
can participate in Microsoft User Research Program, whether
you are a student, IT Professional, Developer, Educator,
Healthcare professional or Homemaker, we always look forward
to your feedback.
We may not post
those studies frequently but we are always looking for
participants. So if you are interested you can email us at
email@example.com informing us the kind of study
you would like to participate in. We will match you up with
the right study.
emailed to participate? What happens next? When can I
information will be added to our database once you email us.
As soon as we have a study that seems like a good fit for
you, you will be contacted.
What if I
want to un-enroll?
Simply email us at
firstname.lastname@example.org with REMOVE in the subject line.
wants to enroll in the Microsoft User Research program, what
do I tell him? Can he join this group at LinkedIn?
to email us at
email@example.com . He can add himself to the group
and send in a note through LinkedIn saying he is interested
in the program.
I emailed for
a study a week ago but haven't been contacted by anyone yet,
what should I do, do I send another email?
If we have
received your information then it is added to our database.
We are looking for a study that best matches with your
profile and you might enjoy participating in. The one you
responded for may not be a perfect match. Also it is
possible that the coordinator filled the study before he
could contact you. You are on our list and we will contact
you when this or another study comes in.
called me this morning and asked a bunch of questions but
never contacted me again? Did I say something wrong that
made me fall out of the study?
often itís necessary for us to call as many as 100 people in
order to find participants with the right mix of age,
gender, and experience needed for a particular study. Not
qualifying for a study doesnít mean you said something
wrong, it simply means that the study wasnít a good fit for
you. We want to ensure that you enjoy the study you
participate in, hence we try our best to match you up with
the right study.
participated in a IT study a week ago and there is another
one posted I am really interested in, can I participate in
it? How often do I participate in a study?
participate in a study you have to wait for 2 months to
participate again in another study. This
is our way of getting as many interested people involved in
our studies as possible. It also helps us get data from a
more varied pool of participants. We will continue to
contact you for studies that match with your profile upon
completion of 2 months.
scheduled to participate in a study but haven't received the
directions yet, what do I do?
You can either reach us at
firstname.lastname@example.org or contact the coordinator who
scheduled you for the study. He/She will help you with this.
scheduled for a study this week but something's come up at
work and I won't be able to attend, what do I do?
us as soon as possible. It is very helpful for us to know
ahead of time that you are unable to attend. You may contact
your Study Coordinator, or you may reach us at:
Why canít you
tell me about a study ahead of time? I usually know itís
about Server technology, C# Developer study, Zune,
SharePoint but nothing specific.
participants to arrive with no pre-conceived notions or
expectations about the product they are testing, so itís
important that we keep mum about what youíll be testing. You
do not need to prepare anything for the study, it like
exploring something completely new.
I enjoyed the
study I participated in and know a lot of people who might
be interested. Can I tell my friend or family about this
study and what to expect in it?
You can say
that you were at Microsoft, and that you participated in a
IT study, but in order to participate you must agree not to
talk about any specifics, such as: software information,
graphics, features, etc. We appreciate your understanding in
this matter. We ask all participants to sign a
Non-Disclosure Agreement (NDA) prior to testing. We take
this agreement very seriously. This document states that you
will not discuss any aspect of the study or the software
being tested outside of Microsoft -- indefinitely.
feature or software version I tested available for purchase?
Maybe or maybe
not. A lot of the software that we test are unreleased.
Unreleased versions wonít be available for purchase
immediately after testing, and some may never be available
for purchase. We test released software/products as well,
and they may be available for purchase.
conduct studies only at Redmond, WA?
No. While most
of our studies are held at our labs at Redmond. We are
always looking for individuals across the nation, and
internationally who are interested in participating.
What kind of
gratuity do I get for participating? When do I get it?
We have a list
of select items of popular Microsoft hardware and software
titles, this list will be sent to you by the Study
Coordinator once you are scheduled to participate in a
study. Your coordinator will inform you about the next steps
takes 6 to 8 weeks for gratuity items to be processed and
shipped when they are out of stock. If you have waited
longer than this for a gratuity to arrive, we can check the
status of your order. Please email:
scheduled for a study but was a reserve. I was never called
in for the study, do I still receive a gratuity?
Yes, you are
entitled to a gratuity since you were scheduled for the
wondering if new items are added to the gratuity list?
frequently update our gratuity list. Your study coordinator
will email you the most current list once he schedules you
for a study.
Questions? Email us at
Last Updated: January 30, 2009