Usability Publications

(2000) MSN Explorer: A Study in Usability In MSN, Microsoft PressPass, August 2000 Copyright © 2000 by Microsoft Corporation

Fulton, B (2002).  Beyond Psychological Theory: Getting Data that Improve Games.  Game Developer's Conference 2002 Proceedings, San Jose CA, March 2002. Reprinted on the front page of Gamasutra.com on 3.21.02, viewable at http://www.gamasutra.com/gdc2002/features/fulton/fulton_01.htm

Medlock, M. C., Wixon D., Terrano, M., Romero R., Fulton B. (2002).  "Using the RITE Method to improve products: a definition and a case study." Usability Professionals Association, Orlando FL July 2002

Pagulayan, R. J., Keeker, K., Wixon, D., Romero, R., & Fuller, T. (2003).  User-centered design in games. In J. Jacko and A. Sears (Eds.), Handbook for Human-Computer Interaction in Interactive Systems (pp. 883-906).  Mahwah, NJ: Lawrence Erlbaum Associates, Inc.

Pagulayan, R. J., Steury, K. R., Fulton, B., & Romero, R. L. (in press). Designing for fun: User-testing case studies. In M. Blythe, K. Overbeeke, A. Monk, and P. Wright, (Eds.), Funology: From Usability to Enjoyment. Kluwer Academic Publishers.

Benedek, J., Miner, T. (2002). Measuring Desirability: New methods for evaluating desirability in a usability lab setting. In Proceedings of Usability Professionals Association 2002, Orlando, July 8-12.

Benedek, J., Miner, T. (2002). Product Reaction Cards. Appendix to published paper “Measuring Desirability” in Proceedings of Usability Professionals Association 2002, Orlando, July 8-12.

Caulton, D. (1999). Relaxing the Homogeneity Assumption in Discount Usability. Submitted to Behavior and Information Technology.

Czerwinski, M. (1999). Research methods for next generation HCI. In Proceedings of Human-Computer Interaction International 1999, Munich, August 21-27.

Denning, S., Hoiem, D., Simpson, M., & Sullivan, K. (1990). The Value of Thinking-Aloud Protocols in Industry: A Case Study at Microsoft Corporation. In Proceedings of the Human Factors Society 34th Annual Meeting, 1285-1289.

Gilman, E. & Butler, S. (1999). Object Oriented GUI Design: A Practical Application of "The Bridge" Methodology. Proceedings of Usability Professionals Association 99 (Scottsdale AZ, June 29-July 2): 199-208.

Graf, R. (1996). Exploring the design of a sales automation workstation using field research. In D. Wixon and J. Ramey (Eds.), Field Methods Casebook for Software Design, John Wiley & Sons.

Graf, R. (1998). Participatory Design: A case study in designing software for the home. A workshop presentation at the fifth biennial Participatory Design Conference, Seattle, WA, November 12-14, 1998.

Grudin, J. and Pruitt, J. (2002). Personas, Participatory Design and Product Development: An Infrastructure for Engagement. Proc. Participatory Design Conference 2002, Sweden, 144-161.

Hanna, L., Risden, K., Czerwinski, M., & Alexander, K. (1999). The role of usability research in designing children’s computer products. In A. Druin (Ed.), The Design of Children’s Technology (pp. 3-26). San Francisco, CA: Morgan Kaufman.

Kanerva, A., Keeker, K., Risden, K., Schuh, E. & Czerwinski, M. (1997). Web Usability Research at Microsoft Corporation. In J. Ratner, E. Grosse and C. Forsythe (eds.) Human Factors for World Wide Web Development, Lawrence Erlbaum, New York.

Mikkelson, N. & Lee, W. O. (2000). Incorporating user archetypes into scenario-based design. Proc. UPA 2000.

Muller, M. & Czerwinski, M. (1999). Organizing usability work to fit the full product range. In Association for Computing Machinery’s (ACM) Communications of the ACM, May, 42 (5), pp.87-90. Copyright © 1999 by ACM, Inc.

Nodder, C., Williams, G., & Dubrow, D. (1999). Evaluating the usability of an evolving collaborative product --changes in user type, tasks and evaluation methods over time. In proceedings of the international ACM SIGGROUP conference on supporting group work (GROUP99) p150-159

Pruitt, J. and Grudin, J. (2003). Personas: Practice and Theory. Proc. Design for User Experience Conference (DUX) 2003, San Francisco, CD ROM, 15 pages.

Risden, K. (1999). Toward usable browse hierarchies for the Web. In Bullinger, H. and Ziegler, J. (Eds.) Human Computer Interaction: Ergonomics and User Interfaces, 1, 1098-1102.

Spencer, R. (2000). The streamlined cognitive walkthrough method, working around social constraints encountered in a software development company. In Proceedings of the CHI 2000 conference on Human Factors in computing systems, Pages 353 - 359.

Hanna, L., Risden, K., & Alexander, K. (1997, September + October). Guidelines for usability testing with children.interactions, 4(5), 9-14. Copyright © 1997 by ACM, Inc.

Keeker, K. (1997, July 24). Improving Web Site Usability and Appeal.Microsoft Developer Network Web Workshop (online ed.).  Copyright © 1997 by Microsoft Corporation.

Microsoft Corporation (1999). Microsoft Windows User Experience: Official Guidelines for User Interface Developers and Designers. MS Press.

Hoiem, D. & Sullivan, K. (1994). Designing and Using Integrated Data Collection and Analysis Tools: Challenges and Considerations.Behaviour and Information Technology, 13, 160-170.

Sullivan, K. (1993, July). Dealing with Limited Data Analysis Time and Limited Availability of Usability Specialists. In K. Sullivan (Chair), Usability Lab Tools: How Organizational Constraints Shape Their Development (session 11). Panel conducted at the Usability Professionals Association Conference, Redmond, WA.

Baudisch, P., Pruitt, J., and Ball, S. (2004).  Flat volume control: improving usability by hiding the volume control hierarchy in the user interface.
In Proceeding of CHI 2004, Vienna Austria, pp. 255-262.

Benedek, J. (2002). MSN.com Redesigned: Usability and organizational tradeoffs in the redesign of a popular portal. In Proceedings of Usability Professionals Association 2002, Orlando, July 8-12.

Caulton, D. and Dye, K. (1997). Do Users Always Benefit When User Interfaces Are Consistent? In Thimbleby, H., O’Conaill, B. and Thomas, P. (Eds) People and Computers XII - Proceedings of HCI '97, Springer, New York.

Chen, C. & Czerwinski, M. (1997). Spatial ability and visual navigation: An empirical study. In The New Review for Hypertext and Multimedia, Volume 3, pp. 40-66.

Chen, C. & Czerwinski, M. (1998). From latent semantics to spatial hypertext--An Integrated Approach. In Hypertext '98, The Proceedings of the 9th ACM Conference on Hypertext and Hypermedia, pp. 77-86. Copyright © 1998 by ACM, Inc.

Chen, C., Czerwinksi, M. & Macredie, R. (1998). Human factors in virtual environments. In Virtual Reality, 3, pp. 223-225.

Czerwinski, M. & Larson, K. (1998). Trends in future Web designs: what's next for the HCI professional? In ACM Interactions, Volume 5:6, November-December 1998, pp. 9-14. Copyright © 1998 by ACM, Inc.

Czerwinski, M. (1999). Trends in future web designs. In Proceedings of Human-Computer Interaction International 1999, Munich, August 21-27.

Czerwinski, M., Dumais, S., Robertson, G., Dziadosz, S., Tiernan, S. and van Dantzich, M. (1999). Visualizing implicit queries for information management and retrieval.In Proceedings of CHI ’99, Human Factors in Computing Systems, (Pittsburgh, May 17-20, 1999), ACM press, 560-567. Copyright © 1999 by ACM, Inc.

Czerwinski, M., van Dantzich, M., Robertson, G.G. & Hoffman, H. (1999). The contribution of thumbnail image, mouse-over text and spatial location memory to web page retrieval in 3D. In Proceedings of Interact '99, Edinburgh, Scotland, Sept. 1-4.

Dziadosz, S. and Chandrasekar, R. (2002) Do Thumbnail Previews Help Users Make Better Relevance Decisions about Web Search Results? In Proceedings of SIGIR 2002, Conference on Research and Development in Information Retrieval (Tempere, Finland, August 11-15, 2002), ACM Press, 365-366.

Dziadosz, S., Helfrich, A., Citron, R., and Lund, A. (2005). Designing a User-Driven Method to Improve Handwriting Recognition on a Tablet PC. A workshop presentation at the 19^th British HCI Group Annual Conference, Edinburgh, Scotland, September 5-9, 2005.

Graf, R. C. (1993). A Three Level Connectionist Model for Contextual Interference Effects in Open Loop Motor Skills. Doctoral dissertation, The Pennsylvania State University, University Park, PA.

Johnson, P., McLoone, H., Adams, E., and Arms, S. (2000). Developing Miniature Force-Sensing Technologies for Measuring the forces Applied to a Computer Mouse. In Proceedings of the XIVth Triennial Congress of the IEA and the 44th Annual Meeting of the HFES, (San Diego, July 29-August 2, 2000), Vol. 6, pp629-632.

Konrad, C. & Angevine, P. (2000). Cooperative Design of Microsoft Office. In Proceedings of the 5th International Conference on Human Interaction with Complex Systems, Urbana, IL, April 30 - May 2, 2000.

Larson, K. & Czerwinski, M. (1998). Web page design: Implications of memory, structure and scent for information retrieval. In Proceedings of CHI ’98, Human Factors in Computing Systems (LA, April 21-23, 1998), ACM press, 25-32. Copyright © 1998 by ACM, Inc.

Lee, W.O. (1998) Analysis of User Testing using an Approximate Model of User Action. In Proceedings of Human-Computer Interaction '98, Johnson, H., Nigay, L., Roast, C. (Eds.)

McLoone, H. (2001). Touchable Objects. In Proceedings of the International Conference on Affective Human Factors Design, (Singapore, June 27-29, 2001) London: ASEAN Academic Press, pp235-241.

McLoone, H., Jacobson, M., Adams, E., and Johnson, P. (2000). Infrared Thermography to Qualify and Quantify Interaction Between Hand and Computer Mouse and Its Relationship to Comfort. In Proceedings of the XIVth Triennial Congress of the IEA and the 44th Annual Meeting of the HFES, (San Diego, July 29–August 2, 2000), Vol. 6, pp47-50.

Perkins, Annuska and Cohene, T. (2006). The impact of user research on product design: A case study on the accessibility ecosystem for Windows Vista. Proc. of ACM conference on Computers and accessibility 2006 (SIGACCESS), Portland OR, 281 – 282.

Robertson, G., Czerwinski, M., Larson, K. & van Dantzich, M. (1997). Immersion in Desktop Virtual Reality. In Proceedings of UIST '97, 10th Annual Symposium on User Interface Software and Technology, pp. 11-19. Copyright © 1997 by ACM, Inc.

Robertson, G. , Czerwinski, M., Larson, K., Robbins, D., Thiel, D. & van Dantzich, M. (1998). Data Mountain: Using spatial memory for document management.In Proceedings of UIST '98, 11th Annual Symposium on User Interface Software and Technology, pp. 153-162. Copyright © 1998 by ACM, Inc.

Shafer, S., Krumm, J., Brumitt, B., Meyers, B., Czerwinski, M., & Robbins, D. (1998). The New EasyLiving Project at Microsoft Research. Joint DARPA/NIST Smart Spaces Workshop, July 30-31, 1998, Gaithersburg, Maryland.

Shea, J. & Graf, R. (1991, October 10-11). A Model for Contextual Interference Effects in Motor Learning. Paper presented at the invitational conference, Cognitive Assessment: Interdisciplinary Dialog, sponsored by the College of Education, Texas A&M University, College Station, TX.

Shea, J. & Graf, R. (1992). A model for contextual interference effects in motor learning. In C. R. Reynolds (Ed.), Cognitive Assessment: A Multidisciplinary Perspective, New York: Plenum Press.

Sullivan, K. (1991). Using Task Analysis in Documentation Field Research. In ACM Ninth International Conference on Systems Documentation, 149-153. Copyright © 1991 by ACM, Inc.

Sullivan, K. (1996). The Windows 95 User Interface: A Case Study in Usability Engineering. In Proceedings of ACM CHI 96 Conference on Human Factors in Computing Systems, 473-480. Copyright © 1996 by ACM, Inc.

Sullivan, K. (1997). The Windows 95 user interface: Iterative design and problem tracking in action. Proceedings of the 1997 International Conference on Software Engineering, 562-563. Copyright © 1997 by ACM, Inc.

Wixon, D. (1995). The Sales Automation Workstation: A Case Study Of Field Oriented Design. A paper presented at the workshop, Field Oriented Design Techniques: Case Studies and Organizing Dimensions. CHI '95, Denver, CO. Copyright © 1995 by ACM, Inc.