| [+] | Q. | Can I print maps from the API? | ||||||||||
| A. | Yes, the Virtual Earth application programming interface (API) has printing capability. |
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| [+] | Q. | Does Virtual Earth support the iPhone? | ||||||||||
| A. | No, currently Virtual Earth does not support the iPhone. |
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| [+] | Q. | What is the Virtual Earth platform? | ||||||||||
| A. | The Virtual Earth platform encompasses the next evolution of the MapPoint Web Service offering with innovative new capabilities. The Virtual Earth platform represents a richer, more powerful offering from Microsoft for companies in all industries. Developers have the flexibility to tap into two Virtual Earth APIs: the MapPoint Web Service API using SOAP XML to communicate with customer applications, and the Virtual Earth map control, which lets users make requests via JavaScript to an AJAX map object. |
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| [+] | Q. | What happened to the MapPoint Web Service? What is the difference between the Virtual Earth platform and MapPoint Web Service? | ||||||||||
| A. | The Virtual Earth platform encompasses the next evolution of the MapPoint Web Service offering with innovative new capabilities. The Virtual Earth platform is not only a new brand name; it represents a richer, more powerful offering from Microsoft to companies of all industries. Developers have the flexibility of tapping into one of the two Virtual Earth application programming interfaces (API): MapPoint Web Service API using SOAP XML to communicate with customer applications and Virtual Earth Map Control that lets users make request via JavaScript to an AJAX map object. |
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| [+] | Q. | Is Microsoft continuing to invest in MapPoint Web Service or forcing customers to migrate to Virtual Earth? | ||||||||||
| A. | Existing applications built using MapPoint Web Service will continue to function as usual and will not experience degradations or changes in service. Microsoft will continue providing high-quality support and service to all existing MapPoint Web Service customers. If a customer has an application built with the MapPoint Web Service API and would like to enhance it with new imagery and features available in the Virtual Earth map control, Microsoft provides a set of developer tools and resources. Customers may also want to consider working with a Virtual Earth partner. |
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| [+] | Q. | What is the difference between the Virtual Earth platform and Live Search Maps? | ||||||||||
| A. | The Microsoft Virtual Earth platform is an integrated set of services providing quality geospatial data, rich imagery, cutting-edge technology, and dependable performance that helps organizations visualize data and provide immersive end-user experiences. Live Search Maps, an online local search and mapping tool, is powered by Virtual Earth and enables people to learn, discover, and explore a specific location. |
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| [+] | Q. | What benefits does the Virtual Earth platform provide to customers? | ||||||||||
| A. | The Virtual Earth platform provides quality geospatial data, rich imagery, cutting-edge technology, and dependable performance that helps organizations visualize data and provide immersive end-user experiences. The Virtual Earth platform license comes with a 99.9% service level agreement and can be easily integrated with other Microsoft .NET-connected Web services and other Web service technologies. |
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| [+] | Q. | What type of applications benefit from the Virtual Earth platform? | ||||||||||
| A. | The Virtual Earth platform is designed to enable a broad range of consumer, enterprise, and government applications. All of the following examples use the same core technology allowing developers to easily deploy all of these applications throughout an organization.
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| [+] | Q. | What are the most important services offered in the Virtual Earth platform? | ||||||||||
| A. | Companies can use the Virtual Earth platform to take advantage of the following services:
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| [+] | Q. | What is the current geographic coverage in Virtual Earth? | ||||||||||
| A. | To find the most up-to-date coverage, please go to Geographic Coverage. |
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| [+] | Q. | When will Virtual Earth have other countries or regions? Are there any plans to add data for Asia? | ||||||||||
| A. | We constantly evaluate potential geographic enhancements and opportunities. Although we cannot comment on specific countries, we intend to improve our existing geographic data and imagery and add new countries and regions. |
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| [+] | Q. | How do I evaluate the service? | ||||||||||
| A. | Interested developers can download the Virtual Earth Map Control Software Development Kit (SDK) and the MapPoint Web Service SDK and request an evaluation account and try the services out subject to the developer Terms of Use. |
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| [+] | Q. | How do I purchase the Virtual Earth services? | ||||||||||
| A. | Customers purchase the Virtual Earth services as an annual subscription direct from Microsoft. There are two primary licensing models:
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| [+] | Q. | Microsoft produces a lot of different mapping products. Can you explain the differences and who might use them? | ||||||||||
| A. |
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| [+] | Q. | What if I need a specific application? Where can I find a solution or application partner for Virtual Earth? | ||||||||||
| A. | On the Partners page, you can search by product and by horizontal or vertical solution area. Visit the partners page. |
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| [+] | Q. | Is there a Virtual Earth partner program? | ||||||||||
| A. | When you join the Microsoft Partner Program, you create a profile that includes your Virtual Earth or MapPoint solution. You will be listed in the Microsoft Resource Directory with other solution providers, independent software vendors, consultants, training providers, and developers that work with Virtual Earth and Microsoft MapPoint technologies. Potential partners can find more information. |
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| [+] | Q. | How can I become a Virtual Earth technology partner? | ||||||||||
| A. | We always welcome inquiries from potential Virtual Earth technology partners. Find out how you can become a MapPoint and Virtual Earth technology partner. |
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| [+] | Q. | What is Microsoft .NET? | ||||||||||
| A. | Microsoft .NET is software for connecting information, people, systems, and devices through Web services. A ".NET-connected" application conforms to the core principles of being a Web service. Any application—Microsoft or third party—can be considered .NET connected. Learn more about Microsoft.NET. |
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| [+] | Q. | How does Microsoft help ensure the privacy of customer data uploaded to the service? How does the Virtual Earth platform help maintain security and privacy? | ||||||||||
| A. | Customer data uploads and other customer service site operations are encrypted using 128-bit Secure Socket Layer (SSL) connections. All SOAP API calls to the MapPoint Web Service API must present customer-unique credentials, and customers can change their passwords at any time to protect their accounts from unauthorized access. The Virtual Earth data center has a number of systems and processes in place to prevent and deal with security issues. Our systems also run the latest Microsoft operating systems and enterprise servers and are kept current with the most recent security patches. |
| [+] | Q. | What is reverse geocoding? |
| A. | Reverse geocoding is the ability to convert latitude and longitude coordinates into an address. |
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| [+] | Q. | Does Virtual Earth support reverse geocoding? |
| A. | Yes, Virtual Earth supports reverse geocoding in the United States. |
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| [+] | Q. | Where does Virtual Earth have rooftop geocoding? |
| A. | Virtual Earth currently has rooftop geocoding in the United States, Japan, and China. |
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| [+] | Q. | As a commercial customer, can I use Virtual Earth-3DVIA? |
| A. | Currently, Virtual Earth-3DVIA is for consumers. A commercial version will be available at a future date that will be announced. |
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| [+] | Q. | Can I overlay other types of formats onto maps, such as a Word document or text file? |
| A. | The input formats are .pdf and raster image file types that Microsoft Windows Presentation Foundation supports (.gif, .jpg, .png, and such). |
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| [+] | Q. | What is bird's eye imagery in the Virtual Earth platform? |
| A. | This feature allows consumers to change from road or aerial view to a bird’s eye (45 degree) view of the map. Currently, this feature covers major metropolitan areas in the United States. As with the road and aerial map styles, you can use the standard navigation methods for moving a bird's eye image: you can click and drag the map, use the arrow keys on the keyboard, and use the PLUS SIGN (+) and HYPHEN (-) keys to zoom in and out. You can also click the zoom box to choose one of the two available zoom levels. Not available for government customers. |
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| [+] | Q. | What if my application does not require the use of any type of imagery at all? |
| A. | The Virtual Earth platform provides flexibility and customization for your applications. You can choose to have dynamic drag-n-drop maps available through the Virtual Earth map control or over 30 specialty static map styles available via the MapPoint Web Service API. |
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| [+] | Q. | How frequently is the data updated? |
| A. | We are continually updating Virtual Earth with new imagery provided by our partners. Ensuring our customers have the best possible information from this new service is critical to us. We are working not only to update the existing aerial imagery but also to add new data such as bird’s eye and global satellite imagery. We are confident that future upgrades will continue to deliver a service that allows our customers to search locations like never before. |
| [+] | Q. | What types of directions are available? |
| A. | Virtual Earth can provide walking directions and driving directions. |
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| [+] | Q. | Is traffic based routing available? |
| A. | Yes, Virtual Earth considers traffic to generate more efficient routes for customers. |
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| [+] | Q. | Can I customize the look and feel of routes in my maps? |
| A. | Yes, Virtual Earth allows you to modify the look and feel of routes. |
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| [+] | Q. | What is the maximum number of points for multipoint routing? |
| A. | The recommended number is 25 points. Note that, regardless of the number of points, the time it takes to calculate the route is proportional to the total distance of the entire multipoint route. |
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| [+] | Q. | Does Virtual Earth support optimized routing? |
| A. | No, in version 6.0, Virtual Earth routes in the order of the points. |
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| [+] | Q. | What coverage does Virtual Earth have for traffic overlay information? |
| A. | Coverage includes traffic overlays for more than 50 major metropolitan areas in the United States. |
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| [+] | Q. | Does Virtual Earth have incident data or construction data for traffic? |
| A. | Yes, Virtual Earth provides incident and construction traffic data. |
| [+] | Q. | What is bird’s eye hybrid? |
| A. | Bird’s eye hybrid is bird’s eye imagery with roads and labels overlaid in perspective view. |
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| [+] | Q. | Does Virtual Earth support bird’s eye in 3D? |
| A. | Yes, now you can use bird’s eye and explore cities looking at buildings in 3D. |
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| [+] | Q. | Is Virtual Earth 6.1 backwards compatible? |
| A. | Virtual Earth version 6.1 is backwards compatible with version 6.0. |
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| [+] | Q. | When is deprecation of the old controls scheduled? |
| A. | Microsoft will keep the previous Virtual Earth version (one version back) of Virtual Earth available for at least 12 months after the release of the most current version. |
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| [+] | Q. | What version of Safari does Virtual Earth support? |
| A. | Virtual Earth supports Safari version 2 and 3 on Mac. |
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| [+] | Q. | Why do I need a token? |
| A. | This is a requirement for business customers for authentication and for SLA support and may be required for other users to receive certain features in the future. |
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| [+] | Q. | Is localization supported in multipoint routing? |
| A. | Yes. |
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| [+] | Q. | Does Virtual Earth support KML? |
| A. | Virtual Earth supports Keyhole Markup Language (KML) in the API. |
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| [+] | Q. | What kinds of information will commercial customers get in reports? |
| A. | Reports will include transaction counts per day broken down by APIs for a given date range by day and by API. |
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| [+] | Q. | How do commercial customers access transaction reports? |
| A. | Reports can be accessed through the Virtual Earth Customer Services Site (CSS). |
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| [+] | Q. | If I am an existing Microsoft MapPoint Web Service (MWS) customer, can I use my MWS account to get a customer identification feature for Virtual Earth? |
| A. | Yes. |
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| [+] | Q. | How do I get a customer identification feature or account for my company? |
| A. | You can get a customer identification feature by creating a Virtual Earth Platform Developer Account. |
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| [+] | Q. | If I am a mashup user, do I need a token? |
| A. | No. |
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| [+] | Q. | Does MapCruncher support Safari? |
| A. | The Virtual Earth map control is Safari compatible, and consequently MapCruncher’s output is Safari compatible too. |
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| [+] | Q. | What level of integration exists between Visual Studio and Virtual Earth? |
| A. |
The Virtual Earth map control is AJAX-based and does not currently support integration with Visual Studio help system or with the WYSIWYG designers and editors. However, developers using Visual Studio’s Visual Web Developer still benefit from the debugging, code management, and other features. The MapPoint Web Service SOAP SDK integrates with Microsoft Visual Studio help system. Once users have registered the MapPoint Web Service Web Services Description Language (WSDL) with their Visual Studio Solution, Visual Studio .NET automatically generates the methods and classes for the MapPoint Web Service. The MapPoint Web Service was built from the ground up to be a great .NET-connected Web service and is completely integrated with Visual Studio. Microsoft thinks Visual Studio is the best development environment to use with the MapPoint Web Service. |
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| [+] | Q. | Can the Virtual Earth platform be used with other platforms such as Solaris, Java, Perl, and Linux? |
| A. |
Yes, it can be programmatically accessed by virtually any development environment that conforms to the required standards. The MapPoint Web Service API is a standard SOAP XML-based Web service exposed through WSDL. Provided that your development platform of choice supports SOAP Web service standards, it can be used with MapPoint Web Service. Because the Virtual Earth map control is a client-side component run in the Web browser, there is no dependency on the development environment. The control can be developed in any environment that can output standard HTML and JavaScript code for the client, even in environments that can only deliver static pages. |
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| [+] | Q. | Is the Virtual Earth platform just for Web-based solutions? |
| A. | No. Any solution that consumes the Virtual Earth platform needs an Internet connection, but that doesn’t mean the Virtual Earth is only for Web applications. There are many instances where the Virtual Earth platform is part of a rich solution or automated process running on a server. Currently the map control is only supported running in a Web browser, but the SOAP APIs can be used with virtually any application architecture. |
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| [+] | Q. | What are the performance and scalability goals for the Virtual Earth platform? |
| A. | One of the design goals of the Virtual Earth platform is to deliver exceptional performance and scalability. For operations planning purposes and for problem identification and resolution, Microsoft’s response times are closely monitored. Virtual Earth serves a range of applications, including Live Search Maps and other Microsoft properties, which alone already generate millions of transactions per day with very high performance. The end-user perception of the overall solution's performance rests on a combination of the programmable, XML-based service and the user interface solution being built. Microsoft provides extensive sample code and best practices to ensure optimal end-to-end performance for customers’ end users. |
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| [+] | Q. | What devices does this service support? |
| A. | The Virtual Earth platform is device independent. We provide sample code and different map styles that are optimized for different devices, but there is always an application that sits on or between the device and the Virtual Earth platform. |
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| [+] | Q. | Does the Virtual Earth platform provide hosting services? |
| A. | Hosting and development services are available from our technology partners. We have carefully selected several technology partners that have proven success at providing these services to customers of the Virtual Earth platform. |










