Dundee City Council
Dundee City Council provides all local government services including schools, social services, roads and housing, for Scotland's fourth largest city with a population of 145,000. The IT division, which manages 8,000 desktops within Council departments and in the schools, was at the forefront of the Council's efforts to meet the Scottish Executive's target for all government agencies to make their services available electronically. Their goal was to transform a costly, departmentally-run IT infrastructure into an efficient, centrally managed environment. They implement Microsoft SoftGrid Application Virtualization for Terminal Services. SoftGrid enabled Dundee City Council to move from a costly, departmental model to a centrally-delivered, cost-effective IT service model.