The Legislative Yuan
Taiwan's highest legislative body, the Legislative Yuan seats 113 legislators supported by 4,000 assistants, administrative personnel, and service employees. The legislators and their staffs rely on IT systems, including the Windows XP operating system, to meet the public interest, provide critical services, and promote legislative efficiency. To promote security, manage user access, and save energy, the legislative body used specialized tools to upgrade its desktop computers to the Windows Vista operating system. In addition to software installed by users, the IT department manages more than 50 open application systems, yet largely avoids application compatibility issues. Initially, the IT department manually tested individual programs one by one, a time-consuming process that did not consistently confirm 100 percent compatibility. Working with Systex, the Legislative Yuan used the Microsoft Application Compatibility Toolkit (ACT) 5.0 to test applications without skipping over programs and check the compatibility of the drivers for more than 100 devices, including scanners, webcams, modems, and 60 different printer models. Because many of the applications that legislators and their staffs use are Web-based, the Legislative Yuan used the Microsoft Application Virtualization virtual tool suite in the Microsoft Desktop Optimization Pack to resolve many application compatibility issues.