SugarCRM is an open-source customer management software application. It provides, free of charge, various functions essential for CRM, including those that let you create a customer database, distribute e-mails to customers and import e-mail inquires into a database! SugarCRM platform is highly scalable. Using the module builder tools available on the administration screen, developers and users can customize data fields and create customized databases without having to write any programming code. For details, please visit http://sugarforum.jp/ for the SugarCRM Usage Guide (Japanese).
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