This article provides answers to frequently asked questions about the Windows Logo Program for hardware. For information on Windows 7 and printers, please see Windows 7 Logo Program for Printers FAQ. For information on the Windows Logo Kit, see FAQ for Windows Logo Kit Support Issues.
This information applies for the following operating systems:
Windows 7
Windows Vista
Windows Server 2008
Windows Server 2008 R2
| Q. | Where can I download the latest Windows Logo Kit (WLK) and its documentation? | ||||||||||||||||||||||||||||
| A. | All WLK downloads, including the kit, QFEs, and documentation, are available on the Microsoft Connect Web site:
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| Q. | When I try to upload my submission package to Winqual, I receive an error that reads "The uploaded file is signed with a different certificate than the one on file." What do I do now? | ||||||||||||||||||||||||||||
| A. | To correct this error, follow the directions at Updating your Digital Certificate. After you update your VeriSign ID, close all Internet Explorer browser windows, and then revisit the Winqual Web site. You will now be able to upload your submission. | ||||||||||||||||||||||||||||
| Q. | How can I sign legal agreements? What permissions do I need to sign these agreements? | ||||||||||||||||||||||||||||
| A. | All legal agreements must be signed online. Note: You are no longer required to send the agreement copy to Microsoft by fax. To sign the agreement online at any time:
If you do not see the Legal Agreements link or a text box for signing a particular agreement, the appropriate permissions might not be enabled for your account. To receive permission to sign legal agreements, ask your company's administrator to do the following:
You will now be able to sign the legal agreement. | ||||||||||||||||||||||||||||
| Q. | What is the DUA submission, and how much does it cost? | ||||||||||||||||||||||||||||
| A. | DUA means Driver Update Acceptable. For an already-approved submission, a DUA submission lets you make changes to the .inf file only. You cannot change the driver binaries (such as .sys, .dll, and so on). No test log files, and therefore no Readme.doc file, are required for a DUA submission. The Winqual submission tool (WST) tests some of the same things that ChkINF does. On the back end, the Winqual site performs a WinDiff file comparison to make sure that no binaries have changed. The charge for a DUA submission is $100 USD per submission. | ||||||||||||||||||||||||||||
| Q. | What does the status of my device metadata package mean? | ||||||||||||||||||||||||||||
| A. | A device metadata package can have one of five statuses:
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| Q. | How long does it take for my device metadata package to be available for download by end users? | ||||||||||||||||||||||||||||
| A. | Please allow up to 48 hours for your packages to be available for download by end users. The package will be pending for as little as 90 minutes, but this time may vary based on traffic. | ||||||||||||||||||||||||||||
| Q. | What are the driver version date requirements for Windows 7 and Windows Server 2008 R2 submissions? | ||||||||||||||||||||||||||||
| A. | For all Windows 7 and Windows Server 2008 R2 submissions, the driver version date (DriverVer) in the .inf file must be April 21, 2009, or later. If the driver version date is earlier than April 21, 2009, the submission will fail. For more information on updating DriverVer, see INF DriverVer Directive. If you are already testing your drivers for Windows 7 but have a driver version date earlier than April 21, 2009, you can follow the following workaround to avoid retesting. After completing your Windows 7 testing with WLK 1.4, update the driver version date (DriverVer) in the .inf file. Submit the updated .inf file with the tested driver package and log files. As long as only this field is changed in the .inf file and no other changes are made to the driver package binaries after testing, this change will be acceptable for submission approvals. | ||||||||||||||||||||||||||||
| Q. | How do I add or remove our drivers to or from Windows Update through the Driver Distribution Center? | ||||||||||||||||||||||||||||
| A. | To change your submissions to Windows Update through the Driver Distribution Center:
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| Q. | How do I sign a submission package with a VeriSign certificate? | ||||||||||||||||||||||||||||
| A. | You must sign the submission package with a VeriSign certificate before you upload the submission to Winqual. A new signing tool (Signtool.exe) has replaced the previous tool (Signcode.exe). Note that Signtool.exe is available as part of the Windows Driver Kit (WDK) and that Microsoft no longer supports Signcode.exe. You can learn how to download the WDK and Signtool.exe tool and find many other useful code-signing tools at How to Get the WDK. Find instructions on how to sign code by using Signtool.exe at Code-sign files with your VeriSign ID. | ||||||||||||||||||||||||||||
| Q. | How do I use test-signed drivers? | ||||||||||||||||||||||||||||
| A. | To prepare a system to use test-signed drivers when that system is currently running a Windows operating system:
Note: In Windows Vista, you must be logged on to the local administrator account. | ||||||||||||||||||||||||||||
| Q. | What is the difference between a $99 and a $399 VeriSign digital ID, and which one is better for use with Winqual? | ||||||||||||||||||||||||||||
| A. | | ||||||||||||||||||||||||||||
| Q. | Why did my submission fail with the following note: “Hardware IDs do not meet the DEVFUND-0014 requirement for x64 compliance”? My device is not supported on the x64 platform. How can I submit without failing for noncompliance? | ||||||||||||||||||||||||||||
| A. | All products and drivers (kernel-mode or user-mode) submitted for Microsoft signature or logo certification for a given Windows operating system must support the x64 version of that operating system, with certain exceptions described below. All x64 device drivers must adhere to the Microsoft x64 software-calling convention, as defined in the Windows Driver Kit. This requirement applies for Windows Vista and later operating systems. It applies to all logo-qualified and unclassified drivers. X86 driver submissions are optional in all cases. When submitting an x86 driver or device, vendors must also make an x64 driver submission. Update submissions for x86 drivers need not include x64 drivers unless the updates also apply to the x64 drivers. This requirement does not apply to IA64 devices and drivers; there is no requirement for IA64 devices and drivers to support the x64 architecture. Devices that are physically embedded on a system that is capable of supporting only an x86 operating system are not subject to this requirement. Vendors submitting devices under this exemption must provide justification, including relevant information such as the name of the system on which the device is embedded and the processor used on that system, in the Readme file with the submission package. | ||||||||||||||||||||||||||||
| Q. | Where can I find information about the Windows Touch Test Lab? | ||||||||||||||||||||||||||||
| A. | All of the information about the Windows Touch Test Lab and where to send the hardware is documented in the Windows Touch Test Lab white paper. | ||||||||||||||||||||||||||||
| Q. | What is Windows XP optimization? How can I get a free Windows XP signature? | ||||||||||||||||||||||||||||
| A. | If your submission qualifies for a Windows Vista or Windows 7 logo, it will automatically qualify for a Windows XP signature if you run only the CheckINF test on Windows XP. This qualifies the driver for a Windows XP signature only, not for a logo or a catalog listing. If you run more than one test for Windows XP, the system will assume that the submission is for full Windows XP logo qualification and will expect a full set of passing test logs. The difference from Windows 2000 is that Windows 2000 does not require that any test be run. For Windows XP, you must run the CheckINF test. If a uniform driver is used and qualifies for down level Windows XP then the option to check the Windows XP signature only check box is given without running any additional testing. The uniform driver will be signed for the Windows XP operating system. | ||||||||||||||||||||||||||||
| Q. | Where can I download the WLK updated filters? | ||||||||||||||||||||||||||||
| A. | To download WLK updated filters:
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| Q. | How do I submit feedback related to logo program requirements? | ||||||||||||||||||||||||||||
| A. | To submit feedback:
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| Q. | Can I still submit systems for Windows XP? | ||||||||||||||||||||||||||||
| A. | Effective July 1, 2008, systems can no longer receive the "Designed for Microsoft Windows XP" logo. The only exception to this policy is the ultra low-cost PC (ULCPC) form factor. Devices are unaffected by this policy change and can continue to receive the "Designed for Microsoft Windows XP" logo. | ||||||||||||||||||||||||||||
| Q. | How can I obtain technical help with the Windows Logo Kit (WLK)? | ||||||||||||||||||||||||||||
| A. | To obtain help with the WLK, open a support case with Microsoft Help and Support. They will provide technical support. Customers who have a Premier support contract should work with their Technical Account Manager (TAM) to open support incidents. For customers who do not have a Premier support contract, professional support options, including telephone numbers and pricing information, are available at Help and Support. If we determine that the support issue is related to Microsoft, you will not be charged for the services. We either do not charge for the service or credit your account if a charge has been made. Some examples of Microsoft-related issues are a test issue, errata being processed or errata filter not working, a documentation issue, or a WLK product issue. | ||||||||||||||||||||||||||||
| Q. | Why does my .cat file signature show an expiration date? | ||||||||||||||||||||||||||||
| A. | A logo-certified, Winqual-signed driver does not expire. Only a test-signed driver has an expiration date. The code that checks the digital signature examines the time stamp and verifies that the signature was applied during the valid time period of the certificate. If no time stamp exists, the code uses the expiration date of the certificate. The .cat file remains valid as long as you do not modify the .inf file. | ||||||||||||||||||||||||||||
| Q. | What is a Submission Readme document, and where can I download one? | ||||||||||||||||||||||||||||
| A. | If the Driver Test Manager (DTM) support team identifies a failure in your submission but informs you that we will overlook the failure, use the following process:
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| Q. | Why am I not able to create a DUA submission for an already approved submission? | ||||||||||||||||||||||||||||
| A. | There are two possible reasons why you cannot create a DUA submission for an already approves submission:
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| Q. | Can you give me a list of different aliases to contact for further information? | ||||||||||||||||||||||||||||
| A. | Here is a list for your use.
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| Q. | Where can I download the latest logo artwork? | ||||||||||||||||||||||||||||
| A. | To download the latest logo artwork:
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| Q. | My submission is approved but I cannot download signed .cat files. Why? | ||||||||||||||||||||||||||||
| A. | It might be because you do not have the required permissions. To download signed .cat files:
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| Q. | How can I determine to which operating system my .cat file corresponds? | ||||||||||||||||||||||||||||
| A. | To view which folder corresponds to which operating system, double-click the .cat file in the driver folder and, on the Security Catalog tab, click a hash. Under Entry details, you will find the OSAttr, which means the following: 2.5.0 = Windows 2000 ![]() | ||||||||||||||||||||||||||||
| Q. | What is the Windows Logo Program for hardware? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | The Windows Logo Program for hardware helps partners design, build, and sell compelling Windows-compatible products. The Windows logo helps customers to identify systems and peripherals that meet comprehensive standards for platform features, compatibility, and quality to ensure a great computing experience for end users. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | Why should partners participate in the Windows Logo Program? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | Participating in the Windows Logo Program for hardware will help partners meet customer needs and expectations by delivering a product that meets Microsoft Windows standards for compatibility, reliability, and quality. Qualifying for a Windows logo will enable you to differentiate your products with the clear, trusted promise of a great Microsoft Windows computing experience. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | Who is eligible to participate in the logo program? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | Partners that produce products that work with Windows are eligible for the logo program and/or a digital signature on a driver, including original equipment manufacturers (OEMs), original design manufacturers (ODMs), independent hardware vendors (IHVs), independent software vendors (ISVs), and system builders. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | What are the benefits of participating in the Windows Logo Program? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | Participation in the logo program means that you can:
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| Q. | Will I get Microsoft Partner Program points if my products qualify for the logo? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | Yes, the Windows Logo Program for hardware is worth Microsoft Partner Program points. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | How is the logo program structured? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | The Windows Vista Logo Program is structured to provide two distinct, clearly defined tiers of customer promise and partner benefits. The two tiers provide partners more value in differentiating their high-end products.
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| Q. | Will the premium and basic logo programs also apply to other operating system versions? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | No, the tiered logo program applies only to Windows Vista. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | Does the premium logo represent hardware that exploits Windows Vista? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | Yes, hardware that qualifies for the premium logo running on Windows Vista will have a great foundation for enabling the best user experiences that a Windows-based PC can offer. A premium Windows Vista system is the right hardware to deliver premium experiences and is expected to run demanding software applications for productivity and gaming. The exact set of features and underlying hardware in a system will shape the experiences on a specific PC. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | What is the Windows Vista Compatibility Center? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | The Windows Vista Compatibility Center is a Web site that lists the compatibility status of thousands of products. The site offers links to the latest drivers and software upgrades and encourages visitors to leave feedback to help us improve the compatibility experience. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | How can I add my logo-qualified products to the Windows Vista Compatibility Center? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | To get your product listed and to be included as a logo-qualified product on the in the Windows Vista Compatibility Center, visit our partner page for more information. can also click the Feedback link and fill in the Suggest an additional product form. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | How do I officially license the rights to use the Windows logo on my products? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | To secure the rights to use the Windows logo, partners must first complete these steps:
Partners then follow this process to license the logo for each product:
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| Q. | Where can I get the Windows logo stickers? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | Partners can use the logo specifications and sample artwork to produce compliant logos. Microsoft does not provide stickers and does not endorse any particular sticker manufacturer. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | Is there specific logo artwork for Windows Vista x64? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. | No. | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| Q. | What are the guidelines for using the Windows Vista premium device logo? | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| A. |
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| Q. | Can a device carry logos for both client and server? | ||||||||
| A. | Yes, a device logo is associated with the test logs that are submitted. If you have a device that meets the requirements for both client and server logo programs and you desire to get both logos, you can submit the test results for both operating systems and then license both logos. | ||||||||
| Q. | How will I submit products for the logo and drivers for a digital signature? | ||||||||
| A. | All logo submissions will continue to use Winqual. Some process notes to be aware of:
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| Q. | Are fees involved in the logo program testing? | ||||||||
| A. | There is a nominal fee to review the testing logs that you submit. See the Testing Fee Schedules and Payment Instructions in the Logo Policies information available in LogoPoint on the Winqual site. | ||||||||
| Q. | Will Windows Vista allow unsigned drivers to be loaded? | ||||||||
| A. | It depends. 32-bit editions of Windows Vista will load unsigned drivers if you sign in with an account that has administrator permissions on the computer or use administrator credentials during driver installation. 64-bit versions of Windows Vista will require all kernel-mode code to be digitally signed before it will load. | ||||||||
| Q. | Will Windows Vista respect a driver that is signed by Microsoft WHQL for Windows XP or Windows Server 2003? | ||||||||
| A. | Yes, Windows Vista will load Windows XP and Windows Server 2003 drivers without a warning. | ||||||||
| Q. | Will Windows Vista respect a driver that is signed with a Microsoft Authenticode certificate I made with Makecert.exe? | ||||||||
| A. | Yes, Windows Vista will load Authenticode-signed drivers without a warning as long as the certificate you created is added to the certificate store. | ||||||||
| Q. | Does Microsoft provide tools to create driver catalog files and instructions on how to digitally sign them? | ||||||||
| A. | Yes, the Windows Driver Kit includes documentation and tools to build catalogs and sign them. | ||||||||
| Q. | Will there be a difference in behavior in Windows Vista for drivers that are signed with an Authenticode certificate I made with Makecert.exe and drivers that are signed with an Authenticode certificate that I got from an approved certification authority (CA) such as VeriSign? | ||||||||
| A. | No, there will be no change in behavior. Certificates made with Makecert.exe or received from a trusted CA must be added to the certificate store for the system to respect drivers signed with that signature certificate. | ||||||||
| Q. | Can I submit for a basic logo and later upgrade to premium? | ||||||||
| A. | No. The set of tests required for each device type and logo level will be clearly defined and selected in the Windows Logo Kit (WLK). When making a submission to Winqual, vendors will be asked to indicate the logo being targeted for the hardware. | ||||||||
| Q. | Can premium systems use drivers that ship with Windows Vista? | ||||||||
| A. | Yes. However, drivers that ship with the operating system will also support hardware that does not meet the premium logo program requirements. Depending on the exact set of hardware components installed in your system, the drivers shipped with the operating system may or may not deliver certain experiences or qualify the system for a premium logo. | ||||||||
| Q. | How do pieces of the logo program fit together, from the logo requirements to the submission processing stage? | ||||||||
| A. | The logo requirements lead to tests and test cases that validate the requirements. Microsoft collects the tests and places them into suites of jobs that can be launched from the Device Test Manager (DTM). After passing the tests for your device type and logo designation, you can package the test results and submit them for review, sign the logo license, and begin using the logo on product packaging and other materials. | ||||||||
| Q. | For a specific computer, what does the testing and Logo License Agreement cover? If I change motherboards, processors, or hard disk drives, or make small BIOS updates, will that nullify the logo for that computer? | ||||||||
| A. | The specific guidelines and limitations for what can be changed after the system passes logo program testing are defined in the Windows Hardware Logo Program Policies, which are maintained in LogoPoint on the Winqual site. | ||||||||
| Q. | What is the basic procedure for starting logo program testing? | ||||||||
| A. | For information about the overall process, see Logo Program Testing: Getting Started. To understand the specific steps for running each test, check the Device Test Manager (DTM) test procedures when they are released with the WLK. | ||||||||
| Q. | Can a system with the Windows Vista premium logo ship with the Windows Vista Home Basic Edition? | ||||||||
| A. | No, all premium systems must ship with a premium Windows Vista edition to enable the premium experiences that users expect. | ||||||||
| Q. | Where are the Windows Logo Program technical requirements for hardware manufacturers? | |||||||||||||||||||||||||||
| A. | Refer to the Windows Logo Program requirements page. | |||||||||||||||||||||||||||
| Q. | How do I stay updated on the technical requirements for hardware manufacturers? | |||||||||||||||||||||||||||
| A. | You can sign up for ongoing updates through the Windows Hardware Developer Central newsletters page. | |||||||||||||||||||||||||||
| Q. | How are desktop, mobile, ultra-mobile, and ultraportable systems defined in the Windows Logo Program? | |||||||||||||||||||||||||||
| A. | The definitions for desktop and mobile systems are contained in POLICY-0027, available in LogoPoint on the Winqual site. | |||||||||||||||||||||||||||
| Q. | Does the logo program include x64 requirements? | |||||||||||||||||||||||||||
| A. | Yes, there are requirements specific to x64 and independent hardware vendors (IHVs) submitting drivers for the logo program must submit an x64 version when they submit any 32-bit version. OEMs using x64 implementations must have signed drivers available to end users if shipping a 32-bit version of Windows Vista on the system. | |||||||||||||||||||||||||||
| Q. | How do the Windows Vista graphics tiers map to the logo? | |||||||||||||||||||||||||||
| A. | The Windows Vista basic logo represents stability. Windows Display Driver Model (WDDM) drivers deliver a much more robust driver infrastructure to deliver stability and reliability in a tear-free desktop. The premium logo represents enhanced capability, which includes a composite desktop that uses the Aero-Express or Aero-Glass theme capability. Microsoft Windows XP Display Driver Model (XPDM) drivers cannot get a Windows logo.
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| Q. | What is WinSAT? | |||||||||||||||||||||||||||
| A. | The Windows System Assessment Tool (WinSAT) is a benchmarking tool designed into Windows that generates scores based on system performance. It will analyze the graphics subsystem, the processor, the memory, the hard disk drive, and other critical components of the system and then calculate a total score. You can use this score to compare your system performance to that of any other Windows-based system. | |||||||||||||||||||||||||||
| Q. | What are the WinSAT requirements for the logo and why do they exist? | |||||||||||||||||||||||||||
| A. | The Windows System Assessment Tool (WinSAT) helps specify requirements in a way that is most relevant to actual performance when running Windows and is accurately measurable and testable with tools that are in the Windows operating system. WinSAT assesses the performance of the CPU, graphics system, and memory and storage devices. It is important to note that a Windows-based system benefits by good performance in each of these critical areas, because no component area can compensate for a lower performing component area. For example, a high performing hard disk drive cannot make up for a lesser performing graphics system. WinSAT is used in the logo requirements to specify minimum performance thresholds for these critical areas to ensure that key Windows features will perform well. | |||||||||||||||||||||||||||
| Q. | Are x64 systems with two physical CPUs required to support the S3 power state? | |||||||||||||||||||||||||||
| A. | Yes. Desktop and workstation systems must support the S3, S4, and S5 states as defined in the ACPI 1.0b specification. Systems with more than 4 GB of memory are not required to support the S3 and S4 states. Every system must support wake from all implemented sleep states, except S4 and S5, for all wake-capable devices and buses. | |||||||||||||||||||||||||||
| Q. | What driver models from Windows XP will not work for Windows Vista? | |||||||||||||||||||||||||||
| A. | Most Windows Driver Model (WDM) drivers should just work, but the latest driver models – including Windows Driver Foundation (WDF) and Windows Display Driver Model (WDDM) – are recommended, will save coding time, will reduce errors in power management, and are more robust and secure. | |||||||||||||||||||||||||||
| Q. | Which Windows Logo Kit (WLK) should I use for Window Server 2008 R2? | ||||||||||||
| A. | WLK 1.4 is the only kit supported for Windows Server 2008 R2 and the only kit supported for use after July 9, 2009. | ||||||||||||
| Q. | When can I submit systems or devices for Windows Server 2008 R2? | ||||||||||||
| A. | As of May 5, 2009. | ||||||||||||
| Q. | Is WLK 1.4 still in beta? How do I get support for problems with WLK? | ||||||||||||
| A. | WLK 1.4 is officially released and no longer in beta. The beta support alias will be open until July 9, 2009; after then, all support issues should be filed with Microsoft support. You can also file support cases directly with Microsoft at any time. | ||||||||||||
| Q. | What happens to the Windows Server 2008 Logo Program when the Windows Server 2008 R2 program starts? | ||||||||||||
| A. | The Windows Server 2008 Logo Program for 32-bit systems continues to exist and partners can continue to make submissions for that program with WLK 1.4, provided that the system is also submitted at the same time for the Windows Server 2008 R2 Logo Program for 64-bit systems. The Windows Server 2008 Logo Program for 64-bit systems is superseded by the Windows Server 2008 R2 Logo Program for 64-bit systems. Beginning July 9, 2009, all 64-bit Windows Server 2008 systems must meet the Windows Server 2008 R2 Logo Program requirements. | ||||||||||||
| Q. | How long can I continue to submit systems and devices for the Windows Server 2003 Logo Program? Which kit should I use? | ||||||||||||
| A. | Microsoft has not yet determined when the Windows Server 2003 Logo Program will end. Partners can continue to use WLK 1.2 for logo program submissions until July 9, 2009. At that point Winqual will require all submissions to use WLK 1.4. The Windows Server 2003 Logo Program tests are included in WLK 1.4 and are unchanged from WLK 1.2. | ||||||||||||
| Q. | What is the Failover Cluster Certification Program? | ||||||||||||
| A. | The Windows Server 2008 Failover Cluster Configuration Program (FCCP) is a certification program built on the Windows Server 2008 Logo Program for hardware. For more information, see Failover Cluster Configuration Program. | ||||||||||||
| Q. | Is there a cluster category in the logo programs for Windows Server 2008 or Windows Server 2008 R2? | ||||||||||||
| A. | No. For more information about cluster certification, see Failover Cluster Configuration Program. | ||||||||||||
| Q. | Is there a Windows Server 2003 cluster test in WLK 1.4? | ||||||||||||
| A. | Yes. It will continue to exist through the lifecycle of the Windows Server 2003 Logo Program. | ||||||||||||
| Q. | Is there a Windows Server 2008 R2 Supported Program? | ||||||||||||
| A. | Yes. This program is intended for platforms that meet the Windows Server 2008 Logo Program requirements but cannot meet the Windows Server 2008 R2 requirements. Platforms submitted for the Windows Server 2008 R2 Supported program must have earned the Windows Server 2008 logo and must be able to run Windows Server 2008 R2 and pass basic driver testing for Windows Server 2008 R2. | ||||||||||||
| Q. | Is there still a Windows Server 2003 Supported Program? | ||||||||||||
| A. | No. Any system that can pass Windows Server 2008 and Windows Server 2008 R2 testing can meet the Windows Server 2003 logo requirements, and must be tested for that operating system in order to qualify for the logo. | ||||||||||||
| Q. | Is there still a Windows Server 2008 Supported Program? | ||||||||||||
| A. | No, the Windows Server 2008 Supported Program has closed. | ||||||||||||
| Q. | Are there 32-bit device or system logos for Windows Server 2008 R2? | ||||||||||||
| A. | There is no 32-bit system or device logo for Windows Server 2008 R2, because there is no 32-bit version of the operating system. Systems can continue to qualify for the 32-bit system logo for Windows Server 2008 using WLK 1.4, provided that they also qualify at the same time for the Windows Server 2008 R2 64-bit system logo. | ||||||||||||
| Q. | Can I use a Windows Server 2008 driver in a Windows Server 2008 R2 system? | ||||||||||||
| A. | A driver that is signed for Windows Server 2008 will load on a Windows Server 2008 R2 system without a popup warning. Logo testing, however, requires that all drivers on Windows Server 2008 R2 systems be qualified for a Windows Server 2008 R2 logo. | ||||||||||||
| Q. | What is the Server Virtualization Validation Program (SVVP)? | ||||||||||||
| A. | SVVP is a validation program built on the Windows Server 2008 R2 Logo Program for hardware. It is intended to validate that a virtualization product provides a stable virtual implementation of a server system. Testing is done on Windows Server 2008 R2. For more information, see Windows Server Virtualization Validation Program. | ||||||||||||
| Q. | Are devices required to test separately for Windows Server 2008 and Windows Server 2008 R2? | ||||||||||||
| A. | Yes. The two logo programs have different requirements and tests. | ||||||||||||
| Q. | How do I accomplish device testing for Windows Server 2008? | ||||||||||||
| A. | WLK 1.4 supports 32-bit and 64-bit Windows Server 2008 device testing. | ||||||||||||
| Q. | What are the additional qualifications (AQs) for Windows Server 2008 R2? | ||||||||||||
| A. | The AQs for Windows Server 2008 R2 are:
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| Q. | What Windows server products are covered by the Windows Server 2008 R2 Logo Program? | ||||||||||||
| A. | All editions of Windows Server 2008 R2 are covered by the logo program. This includes, but is not limited to:
The program also covers Windows Small Business Server 2008 and Windows Essential Business Server 2008. | ||||||||||||
| Q. | What are Device Fundamental requirements and to what do they apply? | ||||||
| A. | Device Fundamental requirements apply to all device categories for Windows Vista and all later operating systems. All submissions for any device category and any qualification level must meet all Device Fundamental requirements in addition to their category-specific requirements. | ||||||
| Q. | I am submitting under the Unclassified category. Must I also meet the Device Fundamental requirements? | ||||||
| A. | Yes. All submissions under the Unclassified category must meet all of the Device Fundamental requirements and must pass the Driver Reliability Tests in the WLK. | ||||||
| Q. | My driver is associated with an application software and targeted only toward 32-bit architecture. Must I still meet the x64 driver submission [DEVFUND-0014] requirement? | ||||||
| A. | Yes. DEVFUND-0014 applies to all submissions. The only exemption is for devices that are physically embedded in a system that can support only x86 architecture. For details, refer to the DEVFUND-0014 requirements on the LogoPoint tool. | ||||||
| Q. | I am using Microsoft inbox drivers for my device. Must I still test it for x64 for the DEVFUND-0014 requirement? | ||||||
| A. | Yes. When you use inbox driver for your device, you must also test it for x64 architecture and include the test results in your submission package. Failure to do so results in the submission failing the Winqual checks and you being charged for this submission. | ||||||
| Q. | Previously, I was able to submit my x86 driver and test results for certification and still have 60 days to make x64 driver submission. Why can't I do that anymore? | ||||||
| A. | After the release of Windows Vista, Microsoft previously allowed partners 60 days to develop and submit x64 drivers and test results after the submission of x86 drivers and test results. This helped partners ramp up on x64 architecture. Currently, all partners must submit x64 drivers and test results at the same time as the x86 submissions. Failure to do so is considered noncompliance with the DEVFUND-0014 requirement, and such submissions are canceled immediately. | ||||||
| Q. | My product/device is targeted toward a specific market segment and there is no demand for x64 drivers at this time. Why must I submit x64 drivers for my product/device? | ||||||
| A. | Microsoft is committed to providing consumers a seamless experience if they choose to upgrade from x86 architecture to x64 architecture for Windows Vista and later operating systems. Any device that is certified and logo'd for Windows Vista or any driver that is signed to work with Windows Vista on x86 architecture must also work with Windows Vista on x64 architecture. This is also applicable to later operating systems. This requirement ensures that we jointly meet that commitment to our customers. | ||||||
| Q. | Where can I get more help with developing my driver for x64 architecture? | ||||||
| A. | You can find details on developing x64 driver in the WDK. Some of the valuable links are as follows:
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| Q. | I recently made my submission for Windows Vista with both x86 and x64 drivers and test results. The submission was accepted at the time but was later marked as "Failed". Why? | ||||||
| A. | The submission process involves multiple steps on the backend. One of these steps checks the various Hardware IDs in the driver files to ensure that they meet the Device Fundamental requirement (DEVFUND-0014). If you did not include all of the valid Hardware IDs for your device for x86 architecture also on the x64 architecture, then your submission fails this check and is marked as "Failed". For more specifics, refer to the DEVFUND-0014 requirement on LogoPoint. | ||||||
| Q. | I previously made a submission for my device for both x86 and x64 architectures. Now I want to update the driver for x86 only. Must I include x64 drivers and test results again? | ||||||
| A. | No. If you previously made a submission for x64 driver and test results, then you can update only your x86 drivers at this time. Ensure that you do not include any additional Hardware IDs in your driver files for x86 at this time, or the submission might fail. | ||||||
| Q. | Can I create an Unclassified submission and still select the "I am not providing an INF or Driver Package" check box? | ||||||
| A. | Yes, you can select the I am not providing an INF or Driver Package check box when you make an Unclassified submission. In this case, testing of your unclassified device is completed by using the operating system's inbox drivers. You are not permitted to upload a driver package when you upload the submission to Winqual. Also, you do not qualify for either a signed driver package or a logo to use with your device. You receive only a Logo Verification report to indicate that your device was successfully tested with this kit for the Unclassified category. IHVs might want to use this option to test their devices before they integrate the device into an OEM's system. | ||||||
| Q. | What happened to the "No INF File" check box in WLK 1.2? | ||||||
| A. | In WLK 1.2, the check box previously titled No INF File is renamed I am not providing an INF or Driver Package. | ||||||
| Q. | Why was the "No INF File" check box renamed? | ||||||
| A. | The No INF File title was causing confusion among partners and testers. To clearly explain the purpose of this check box, we renamed it I am not providing an INF or Driver Package. When you select this check box, the Windows Logo Kit understands that you do not want to provide a driver package or an INF file. Therefore, the kit selects the most appropriate INF and driver files from the operating system's inbox drivers to operate and test the device. When the test results of this submission are uploaded to Winqual, you cannot upload a driver package. | ||||||
| Q. | Why can't I upload my driver package for this submission? I selected the "I am not providing an INF or Driver Package" check box when I created the submission. | ||||||
| A. | When you select the I am not providing an INF or Driver Package check box, device testing is completed by using the operating system's inbox drivers. Therefore, during this submission to Winqual you cannot qualify for a signed driver package and you cannot upload a driver package. | ||||||