Windows Logo Program for Hardware FAQ

Published: September 30, 2005 | Updated: October 21, 2009

This article provides answers to frequently asked questions about the Windows Logo Program for hardware. For information on Windows 7 and printers, please see Windows 7 Logo Program for Printers FAQ. For information on the Windows Logo Kit, see FAQ for Windows Logo Kit Support Issues.

This information applies for the following operating systems:
Windows 7
Windows Vista
Windows Server 2008
Windows Server 2008 R2


Windows Quality Online Services (Winqual)

Q.Where can I download the latest Windows Logo Kit (WLK) and its documentation?
A.

All WLK downloads, including the kit, QFEs, and documentation, are available on the Microsoft Connect Web site:

1.

Navigate to Connect.

2.

Sign in with a valid Windows Live ID.

3.

On the Connect main menu, click CONNECTION DIRECTORY.

4.

In the Categories list, click Windows.

5.

In the Category: Windows pane, find the entry named Microsoft Windows Logo Kit and click Apply Now.

6.

After you enroll, on the Connect main menu, click YOUR DASHBOARD.

7.

Click Microsoft Windows Logo Kit to navigate to the WLK site.

8.

In the left pane, click Downloads. A list of all available WLK downloads will appear.

Q.When I try to upload my submission package to Winqual, I receive an error that reads "The uploaded file is signed with a different certificate than the one on file." What do I do now?
A.

To correct this error, follow the directions at Updating your Digital Certificate.

After you update your VeriSign ID, close all Internet Explorer browser windows, and then revisit the Winqual Web site. You will now be able to upload your submission.

Q.How can I sign legal agreements? What permissions do I need to sign these agreements?
A.

All legal agreements must be signed online.

Note: You are no longer required to send the agreement copy to Microsoft by fax.

To sign the agreement online at any time:

1.

Log on to the Winqual Web site using an account with Sign Master Legal Agreements permissions.

2.

On the main menu, click Member Services.

If you do not see the Legal Agreements link or a text box for signing a particular agreement, the appropriate permissions might not be enabled for your account.

To receive permission to sign legal agreements, ask your company's administrator to do the following:

1.

Log on to the Winqual Web site using an account with administrator permissions.

2.

On the main menu, click Member Services.

3.

On the Member Services page, click Users.

4.

On the Permissions tab, find your name and select the Sign Master Legal Agreements check box.

5.

Save the changes.

You will now be able to sign the legal agreement.

Q.What is the DUA submission, and how much does it cost?
A.

DUA means Driver Update Acceptable.

For an already-approved submission, a DUA submission lets you make changes to the .inf file only. You cannot change the driver binaries (such as .sys, .dll, and so on).

No test log files, and therefore no Readme.doc file, are required for a DUA submission. The Winqual submission tool (WST) tests some of the same things that ChkINF does. On the back end, the Winqual site performs a WinDiff file comparison to make sure that no binaries have changed.

The charge for a DUA submission is $100 USD per submission.

Q.What does the status of my device metadata package mean?
A.

A device metadata package can have one of five statuses:

Pending means that the package has been uploaded and is currently being validated by Winqual. The time for this process is as little as 90 minutes, but can take much longer depending on traffic.

To Be Published means that the package has passed validation on Winqual and is now waiting to be sent to the metadata servers. At this point, you can download a Winqual-signed copy of your device metadata package.

Live means the package has been sent to the metadata servers and can now be downloaded by Windows 7 clients. Remember that you must have your registry key properly set if you uploaded a Preview package. You can still download a Winqual-signed copy of your device metadata package.

Error means that your package encountered one or more errors during validation. Expand the status using the plus sign next to the package and correct the error(s) in your package.

Removed means your package has been removed from Winqual and will no longer reside on WMIS after the next daily update runs. However, your package has not been removed from Windows 7–based computers that have already downloaded it. In order to effectively remove a package, you must submit a package that will receive a more recent timestamp and override the old package. In effect, you must update your package.

Q.How long does it take for my device metadata package to be available for download by end users?
A.

Please allow up to 48 hours for your packages to be available for download by end users. The package will be pending for as little as 90 minutes, but this time may vary based on traffic.

Q.What are the driver version date requirements for Windows 7 and Windows Server 2008 R2 submissions?
A.

For all Windows 7 and Windows Server 2008 R2 submissions, the driver version date (DriverVer) in the .inf file must be April 21, 2009, or later. If the driver version date is earlier than April 21, 2009, the submission will fail. For more information on updating DriverVer, see INF DriverVer Directive.

If you are already testing your drivers for Windows 7 but have a driver version date earlier than April 21, 2009, you can follow the following workaround to avoid retesting. After completing your Windows 7 testing with WLK 1.4, update the driver version date (DriverVer) in the .inf file. Submit the updated .inf file with the tested driver package and log files. As long as only this field is changed in the .inf file and no other changes are made to the driver package binaries after testing, this change will be acceptable for submission approvals.

Q.How do I add or remove our drivers to or from Windows Update through the Driver Distribution Center?
A.

To change your submissions to Windows Update through the Driver Distribution Center:

1.

Log on the Winqual Web site.

2.

In the left pane, under Driver Distribution Center, click Home.

3.

Click the Add / Remove Drivers tab.

4.

In the Submission ID column, click the link for the submission that you want to change. To help you find the submission, you can use the Results Filter on the right side of the page to filter the list of submissions.

5.

In the Actions list on the right side of the submission page, click Standard Distribution.

6.

In the table of hardwareIDs and operating systems, select or clear checkboxes to change the settings.

7.

Click Submit.

8.

The system displays the status of the settings.

Q.How do I sign a submission package with a VeriSign certificate?
A.

You must sign the submission package with a VeriSign certificate before you upload the submission to Winqual.

A new signing tool (Signtool.exe) has replaced the previous tool (Signcode.exe). Note that Signtool.exe is available as part of the Windows Driver Kit (WDK) and that Microsoft no longer supports Signcode.exe.

You can learn how to download the WDK and Signtool.exe tool and find many other useful code-signing tools at How to Get the WDK.

Find instructions on how to sign code by using Signtool.exe at Code-sign files with your VeriSign ID.

Q.How do I use test-signed drivers?
A.

To prepare a system to use test-signed drivers when that system is currently running a Windows operating system:

1.

Double-click the test root certificate file (Testroot.cer), and then click Install Certificate to add it to the system.

2.

Click Place all certificates in the following store, and then click Browse.

3.

Select the Show physical stores check box, and then expand Trusted Root Certification Authorities.

4.

Select the Local Computer folder, and then click OK.

5.

To install the certificate, complete the Certificate Import Wizard, and accept all defaults.

6.

After you complete this procedure, you can then install the driver by using the Add New Hardware Wizard or Device Manager.

Note: In Windows Vista, you must be logged on to the local administrator account.

Q.What is the difference between a $99 and a $399 VeriSign digital ID, and which one is better for use with Winqual?
A.

 This link leaves the Microsoft.com siteVeriSign Organizational Certificate Digital ID ($99 USD) is is used only by Winqual and is valid only for establishing an account for your company in Winqual. You cannot use this digital ID for hardware submissions.

 This link leaves the Microsoft.com siteVeriSign Microsoft Authenticode Code Signing Digital ID ($399 USD) is more versatile and is the accepted standard for establishing ownership of code. Some applications in Winqual (such as hardware logo and driver reliability signatures) require a Class 3 code-signing certificate. Using a code-signing certificate enables you to digitally sign your 32-bit or 64-bit .exe (PE), .cab, .dll, and .ocx files.

Q.Why did my submission fail with the following note: “Hardware IDs do not meet the DEVFUND-0014 requirement for x64 compliance”? My device is not supported on the x64 platform. How can I submit without failing for noncompliance?
A.

All products and drivers (kernel-mode or user-mode) submitted for Microsoft signature or logo certification for a given Windows operating system must support the x64 version of that operating system, with certain exceptions described below. All x64 device drivers must adhere to the Microsoft x64 software-calling convention, as defined in the Windows Driver Kit.

This requirement applies for Windows Vista and later operating systems. It applies to all logo-qualified and unclassified drivers. X86 driver submissions are optional in all cases. When submitting an x86 driver or device, vendors must also make an x64 driver submission. Update submissions for x86 drivers need not include x64 drivers unless the updates also apply to the x64 drivers. This requirement does not apply to IA64 devices and drivers; there is no requirement for IA64 devices and drivers to support the x64 architecture.

Devices that are physically embedded on a system that is capable of supporting only an x86 operating system are not subject to this requirement. Vendors submitting devices under this exemption must provide justification, including relevant information such as the name of the system on which the device is embedded and the processor used on that system, in the Readme file with the submission package.

Q.Where can I find information about the Windows Touch Test Lab?
A.

All of the information about the Windows Touch Test Lab and where to send the hardware is documented in the Windows Touch Test Lab white paper.

Q.What is Windows XP optimization? How can I get a free Windows XP signature?
A.

If your submission qualifies for a Windows Vista or Windows 7 logo, it will automatically qualify for a Windows XP signature if you run only the CheckINF test on Windows XP. This qualifies the driver for a Windows XP signature only, not for a logo or a catalog listing.

If you run more than one test for Windows XP, the system will assume that the submission is for full Windows XP logo qualification and will expect a full set of passing test logs.

The difference from Windows 2000 is that Windows 2000 does not require that any test be run. For Windows XP, you must run the CheckINF test.

If a uniform driver is used and qualifies for down level Windows XP then the option to check the Windows XP signature only check box is given without running any additional testing. The uniform driver will be signed for the Windows XP operating system.

Q.Where can I download the WLK updated filters?
A.

To download WLK updated filters:

1.

Go to Winqual. Do not sign in.

2.

In the Helpful Links list, click WLK Updated Filters.

3.

Click Save, and then complete the Save As dialog.

Q.How do I submit feedback related to logo program requirements?
A.

To submit feedback:

1.

Sign in to Winqual.

2.

In the left pane, under Logo Requirements, click LogoPoint Home.

3.

In the left pane, under Feedback, click Create.

4.

Complete the Create Feedback form, and then click Submit.

Q.Can I still submit systems for Windows XP?
A.

Effective July 1, 2008, systems can no longer receive the "Designed for Microsoft Windows XP" logo.

The only exception to this policy is the ultra low-cost PC (ULCPC) form factor.

Devices are unaffected by this policy change and can continue to receive the "Designed for Microsoft Windows XP" logo.

Q.How can I obtain technical help with the Windows Logo Kit (WLK)?
A.

To obtain help with the WLK, open a support case with Microsoft Help and Support. They will provide technical support.

Customers who have a Premier support contract should work with their Technical Account Manager (TAM) to open support incidents.

For customers who do not have a Premier support contract, professional support options, including telephone numbers and pricing information, are available at Help and Support.

If we determine that the support issue is related to Microsoft, you will not be charged for the services. We either do not charge for the service or credit your account if a charge has been made. Some examples of Microsoft-related issues are a test issue, errata being processed or errata filter not working, a documentation issue, or a WLK product issue.

Q.Why does my .cat file signature show an expiration date?
A.

A logo-certified, Winqual-signed driver does not expire. Only a test-signed driver has an expiration date.

The code that checks the digital signature examines the time stamp and verifies that the signature was applied during the valid time period of the certificate. If no time stamp exists, the code uses the expiration date of the certificate.

The .cat file remains valid as long as you do not modify the .inf file.

Q.What is a Submission Readme document, and where can I download one?
A.

If the Driver Test Manager (DTM) support team identifies a failure in your submission but informs you that we will overlook the failure, use the following process:

1.

Download the WHQL Submission Readme form for documenting known submission problems.

2.

Document your problem by using the DTM errata bug ID and other details that DTM support staff gives you.

3.

Create your submission package .cab file by using the latest Winqual submission tool.

Q.Why am I not able to create a DUA submission for an already approved submission?
A.

There are two possible reasons why you cannot create a DUA submission for an already approves submission:

This is a multiple function submission. These types of submissions do not qualify for DUA under current Winqual policy.

The parent submissions were made before July 15, 2006. Parent submissions must be made after July 15, 2006.

Q.Can you give me a list of different aliases to contact for further information?
A.

Here is a list for your use.

Winqual policy-related questions

logofb@microsoft.com

Winqual Submission process

winqual@microsoft.com

Windows Hardware Compatibility List (HCL)

winqual@microsoft.com

Windows Server Catalog

wscat@microsoft.com

Software submissions

swlogo@microsoft.com

Certified Partner Program

mspp-na@microsoft.com

Legal agreements

whqlegal@microsoft.com

Logo usage questions

whqlegal@microsoft.com

Windows Error Reporting (WER) on Winqual support

werpasup@microsoft.com

Winqual Web site

winqual@microsoft.com

Windows Update

wudriver@microsoft.com

Billing Issues

whqlbill@microsoft.com

DDC Help Issues

ddchelp@microsoft.com

Q.Where can I download the latest logo artwork?
A.

To download the latest logo artwork:

1.

Sign in to Winqual.

2.

In the left pane, under Windows Logo Programs, point to Hardware, and then click Manage Logo Submissions.

3.

Click the submission ID for which you want to download log artwork.

4.

In the right pane, under Additional Data, click Logo Artwork.

Q.My submission is approved but I cannot download signed .cat files. Why?
A.

It might be because you do not have the required permissions.

To download signed .cat files:

1.

Sign in to Winqual using an administrator account.

2.

On the Winqual main menu, click Member Services.

3.

On the Member Services page, click My Profile.

4.

On the My Profile page, on the Permissions tab, under Submissions, select the Download Signatures check box.

5.

Click Update.

6.

Sign out and then sign in to Winqual again as an administrator.

7.

In the left pane, under Windows Logo Programs, point to Hardware, and then click Manage Logo Submissions.

8.

Click the Submission ID.
Under Additional Data, you can now see Signed Catalog file.

Q.How can I determine to which operating system my .cat file corresponds?
A.

To view which folder corresponds to which operating system, double-click the .cat file in the driver folder and, on the Security Catalog tab, click a hash. Under Entry details, you will find the OSAttr, which means the following:

2.5.0 = Windows 2000
2:5.1 = Windows XP
2:5.2 = Windows Server 2003
2:6.0 = Windows Vista and Windows Server 2008
2:6.1 = Windows 7 and Windows 2008 R2 x64

Security Catalog Tab
Q.
A.

Marketing Details

Q.What is the Windows Logo Program for hardware?
A.

The Windows Logo Program for hardware helps partners design, build, and sell compelling Windows-compatible products. The Windows logo helps customers to identify systems and peripherals that meet comprehensive standards for platform features, compatibility, and quality to ensure a great computing experience for end users.

Q.Why should partners participate in the Windows Logo Program?
A.

Participating in the Windows Logo Program for hardware will help partners meet customer needs and expectations by delivering a product that meets Microsoft Windows standards for compatibility, reliability, and quality. Qualifying for a Windows logo will enable you to differentiate your products with the clear, trusted promise of a great Microsoft Windows computing experience.

Q.Who is eligible to participate in the logo program?
A.

Partners that produce products that work with Windows are eligible for the logo program and/or a digital signature on a driver, including original equipment manufacturers (OEMs), original design manufacturers (ODMs), independent hardware vendors (IHVs), independent software vendors (ISVs), and system builders.

Q.What are the benefits of participating in the Windows Logo Program?
A.

Participation in the logo program means that you can:

Increase customer confidence.

Offer digitally signed drivers.

Distribute drivers on Windows Update.

Differentiate your product with a powerful message.

Display your premium value for customers.

Harness Microsoft marketing power.

Associate with an instantly recognized brand.

Meet enterprise, corporate, and retail purchasing criteria.

Align business development plans that appeal to specific customer scenarios spanning consumer, small business, and enterprise markets.

Q.Will I get Microsoft Partner Program points if my products qualify for the logo?
A.

Yes, the Windows Logo Program for hardware is worth Microsoft Partner Program points.

Q.How is the logo program structured?
A.

The Windows Vista Logo Program is structured to provide two distinct, clearly defined tiers of customer promise and partner benefits. The two tiers provide partners more value in differentiating their high-end products.

Premium Certification
LogoCustomer PromisesBenefits

Hardware

Certified for Windows Vista
Certified for Windows Vista

Devices that meet premium Microsoft and industry standards for compatibility, reliability, and security.

Ongoing support via digitally signed drivers, downloaded from Windows Update.

Devices designed and tested for ease of use, better performance, and enhanced security on PCs running Windows Vista.

Devices that meet technical requirements for superior experiences with photos, music, videos, games, and online communications.

Devices that install easily and can automatically download device driver updates from Windows Update.

Compatibility with other Certified for Windows Vista products.

In addition to the Works with Windows Vista benefits, Certified for Windows Vista benefits include:

A consumer demand generation campaign, aligned with Windows Vista marketing activities including:

Retail staff training on the meaning of Certified for Windows Vista, highlighting/using only Certified for Windows Vista products.

Highlighting only Certified for Windows Vista products at trade shows and other industry events and Web sites.

In-store demonstrations of what can be done with Windows Vista using only software/hardware that is Certified for Windows Vista.

The opportunity to have your product featured with the logo at major retail sites like Amazon.com and Buy.com.

Basic Certification
LogosCustomer PromisesBenefits

Hardware

Works with Windows Vista

A cost-effective, quality product that offers a familiar and easy-to-use Windows experience.

Devices that meet basic Microsoft standards for compatibility, reliability, and security.

Ongoing support via digitally signed drivers, downloaded from Windows Update.

Download artwork for the logo to feature on product packaging and marketing materials.

Product listing in the Windows Vista Compatibility Center.

Digital signatures for drivers, indicating tested compatibility with Windows Vista.

Eligibility for free driver distribution on Windows Update.

Access to Windows Error Reporting data to improve the quality of signed drivers and to target fixes.

Q.Will the premium and basic logo programs also apply to other operating system versions?
A.

No, the tiered logo program applies only to Windows Vista.

Q.Does the premium logo represent hardware that exploits Windows Vista?
A.

Yes, hardware that qualifies for the premium logo running on Windows Vista will have a great foundation for enabling the best user experiences that a Windows-based PC can offer. A premium Windows Vista system is the right hardware to deliver premium experiences and is expected to run demanding software applications for productivity and gaming. The exact set of features and underlying hardware in a system will shape the experiences on a specific PC.

Q.What is the Windows Vista Compatibility Center?
A.

The Windows Vista Compatibility Center is a Web site that lists the compatibility status of thousands of products. The site offers links to the latest drivers and software upgrades and encourages visitors to leave feedback to help us improve the compatibility experience.

Q.How can I add my logo-qualified products to the Windows Vista Compatibility Center?
A.

To get your product listed and to be included as a logo-qualified product on the in the Windows Vista Compatibility Center, visit our partner page for more information. can also click the Feedback link and fill in the Suggest an additional product form.

Q.How do I officially license the rights to use the Windows logo on my products?
A.

To secure the rights to use the Windows logo, partners must first complete these steps:

1.

Establish an account on Windows Quality Online Services (Winqual), which includes registering your digital signing certificate with Microsoft.

2.

Ensure that a director-level representative from your company signs in to the Winqual Web site and accepts the Logo License Agreement, Testing Agreements, and Driver Distribution Agreements.

Partners then follow this process to license the logo for each product:

1.

Test products by using the Windows Logo Kit (WLK).

2.

Submit drivers and passing test logs by using the Winqual Web site, which will require product names and a signed logo license agreement to complete the submission. When the submission is approved, the product will have formally licensed the logo for use on the product and product marketing materials.

Q.Where can I get the Windows logo stickers?
A.

Partners can use the logo specifications and sample artwork to produce compliant logos. Microsoft does not provide stickers and does not endorse any particular sticker manufacturer.

Q.Is there specific logo artwork for Windows Vista x64?
A.

No.

Q.What are the guidelines for using the Windows Vista premium device logo?
A.

1.

The Windows Vista premium logo is available only to devices that have a premium testing program available in the DTM.

2.

Premium PC systems must ship with premium logo components to maintain the logo qualification.

3.

Premium PCs may also use the basic logo if shipping with basic logo devices or a basic edition of Windows Vista, without submitting a set of testing logs for the basic logo.

4.

Premium devices may display the basic logo if basic logo testing logs are submitted in addition to the premium testing logs.

Q.
A.

Implementation Details

Q.Can a device carry logos for both client and server?
A.

Yes, a device logo is associated with the test logs that are submitted. If you have a device that meets the requirements for both client and server logo programs and you desire to get both logos, you can submit the test results for both operating systems and then license both logos.

Q.How will I submit products for the logo and drivers for a digital signature?
A.

All logo submissions will continue to use Winqual. Some process notes to be aware of:

All device and system testing is done by the manufacturer. All programs are self-test and do not require hardware to be sent to Microsoft. After a submission is uploaded to Microsoft it cannot be canceled.

Testing uses the Device Test Manager (DTM).

Technical support for problems with the tests or the DTM test harness will be handled through Customer Support Services (CSS). The Windows Logo Program team will continue to support problems encountered with the logo process itself and issues with requirements.

Test log review is automated and the average turn-around time for logo qualification and digital signatures has been significantly reduced.

Q.Are fees involved in the logo program testing?
A.

There is a nominal fee to review the testing logs that you submit. See the Testing Fee Schedules and Payment Instructions in the Logo Policies information available in LogoPoint on the Winqual site.

Q.Will Windows Vista allow unsigned drivers to be loaded?
A.

It depends. 32-bit editions of Windows Vista will load unsigned drivers if you sign in with an account that has administrator permissions on the computer or use administrator credentials during driver installation. 64-bit versions of Windows Vista will require all kernel-mode code to be digitally signed before it will load.

Q.Will Windows Vista respect a driver that is signed by Microsoft WHQL for Windows XP or Windows Server 2003?
A.

Yes, Windows Vista will load Windows XP and Windows Server 2003 drivers without a warning.

Q.Will Windows Vista respect a driver that is signed with a Microsoft Authenticode certificate I made with Makecert.exe?
A.

Yes, Windows Vista will load Authenticode-signed drivers without a warning as long as the certificate you created is added to the certificate store.

Q.Does Microsoft provide tools to create driver catalog files and instructions on how to digitally sign them?
A.

Yes, the Windows Driver Kit includes documentation and tools to build catalogs and sign them.

Q.Will there be a difference in behavior in Windows Vista for drivers that are signed with an Authenticode certificate I made with Makecert.exe and drivers that are signed with an Authenticode certificate that I got from an approved certification authority (CA) such as VeriSign?
A.

No, there will be no change in behavior. Certificates made with Makecert.exe or received from a trusted CA must be added to the certificate store for the system to respect drivers signed with that signature certificate.

Q.Can I submit for a basic logo and later upgrade to premium?
A.

No. The set of tests required for each device type and logo level will be clearly defined and selected in the Windows Logo Kit (WLK). When making a submission to Winqual, vendors will be asked to indicate the logo being targeted for the hardware.

Q.Can premium systems use drivers that ship with Windows Vista?
A.

Yes. However, drivers that ship with the operating system will also support hardware that does not meet the premium logo program requirements. Depending on the exact set of hardware components installed in your system, the drivers shipped with the operating system may or may not deliver certain experiences or qualify the system for a premium logo.

Q.How do pieces of the logo program fit together, from the logo requirements to the submission processing stage?
A.

The logo requirements lead to tests and test cases that validate the requirements. Microsoft collects the tests and places them into suites of jobs that can be launched from the Device Test Manager (DTM). After passing the tests for your device type and logo designation, you can package the test results and submit them for review, sign the logo license, and begin using the logo on product packaging and other materials.

Q.For a specific computer, what does the testing and Logo License Agreement cover? If I change motherboards, processors, or hard disk drives, or make small BIOS updates, will that nullify the logo for that computer?
A.

The specific guidelines and limitations for what can be changed after the system passes logo program testing are defined in the Windows Hardware Logo Program Policies, which are maintained in LogoPoint on the Winqual site.

Q.What is the basic procedure for starting logo program testing?
A.

For information about the overall process, see Logo Program Testing: Getting Started. To understand the specific steps for running each test, check the Device Test Manager (DTM) test procedures when they are released with the WLK.

Q.Can a system with the Windows Vista premium logo ship with the Windows Vista Home Basic Edition?
A.

No, all premium systems must ship with a premium Windows Vista edition to enable the premium experiences that users expect.

Q.
A.

Hardware Logo Program Requirements

Q.Where are the Windows Logo Program technical requirements for hardware manufacturers?
A.

Refer to the Windows Logo Program requirements page.

Q.How do I stay updated on the technical requirements for hardware manufacturers?
A.

You can sign up for ongoing updates through the Windows Hardware Developer Central newsletters page.

Q.How are desktop, mobile, ultra-mobile, and ultraportable systems defined in the Windows Logo Program?
A.

The definitions for desktop and mobile systems are contained in POLICY-0027, available in LogoPoint on the Winqual site.

Q.Does the logo program include x64 requirements?
A.

Yes, there are requirements specific to x64 and independent hardware vendors (IHVs) submitting drivers for the logo program must submit an x64 version when they submit any 32-bit version. OEMs using x64 implementations must have signed drivers available to end users if shipping a 32-bit version of Windows Vista on the system.

Q.How do the Windows Vista graphics tiers map to the logo?
A.

The Windows Vista basic logo represents stability. Windows Display Driver Model (WDDM) drivers deliver a much more robust driver infrastructure to deliver stability and reliability in a tear-free desktop. The premium logo represents enhanced capability, which includes a composite desktop that uses the Aero-Express or Aero-Glass theme capability.

Microsoft Windows XP Display Driver Model (XPDM) drivers cannot get a Windows logo.

LogoAreaRequirement

Basic

Video driver

WDDM driver

Basic

Color depth

32 BPP

Basic

GPU generation

DirectX v9 or later

Premium

Memory allocated for graphics

64 MB at 1024x768 native resolution

128 MB at 1024x768+ native resolution

256 MB at 1600x1200+ native resolution

Premium

Texture update bandwidth

2 GB/second

Premium

Polygon counts

~1.5 triangles/second

Q.What is WinSAT?
A.

The Windows System Assessment Tool (WinSAT) is a benchmarking tool designed into Windows that generates scores based on system performance. It will analyze the graphics subsystem, the processor, the memory, the hard disk drive, and other critical components of the system and then calculate a total score. You can use this score to compare your system performance to that of any other Windows-based system.

Q.What are the WinSAT requirements for the logo and why do they exist?
A.

The Windows System Assessment Tool (WinSAT) helps specify requirements in a way that is most relevant to actual performance when running Windows and is accurately measurable and testable with tools that are in the Windows operating system. WinSAT assesses the performance of the CPU, graphics system, and memory and storage devices. It is important to note that a Windows-based system benefits by good performance in each of these critical areas, because no component area can compensate for a lower performing component area. For example, a high performing hard disk drive cannot make up for a lesser performing graphics system. WinSAT is used in the logo requirements to specify minimum performance thresholds for these critical areas to ensure that key Windows features will perform well.

Q.Are x64 systems with two physical CPUs required to support the S3 power state?
A.

Yes. Desktop and workstation systems must support the S3, S4, and S5 states as defined in the ACPI 1.0b specification. Systems with more than 4 GB of memory are not required to support the S3 and S4 states. Every system must support wake from all implemented sleep states, except S4 and S5, for all wake-capable devices and buses.

Q.What driver models from Windows XP will not work for Windows Vista?
A.

Most Windows Driver Model (WDM) drivers should just work, but the latest driver models – including Windows Driver Foundation (WDF) and Windows Display Driver Model (WDDM) – are recommended, will save coding time, will reduce errors in power management, and are more robust and secure.

Q.
A.

Windows Server 2008 and Window Server 2008 R2

Q.Which Windows Logo Kit (WLK) should I use for Window Server 2008 R2?
A.

WLK 1.4 is the only kit supported for Windows Server 2008 R2 and the only kit supported for use after July 9, 2009.

Q.When can I submit systems or devices for Windows Server 2008 R2?
A.

As of May 5, 2009.

Q.Is WLK 1.4 still in beta? How do I get support for problems with WLK?
A.

WLK 1.4 is officially released and no longer in beta. The beta support alias will be open until July 9, 2009; after then, all support issues should be filed with Microsoft support. You can also file support cases directly with Microsoft at any time.

Q.What happens to the Windows Server 2008 Logo Program when the Windows Server 2008 R2 program starts?
A.

The Windows Server 2008 Logo Program for 32-bit systems continues to exist and partners can continue to make submissions for that program with WLK 1.4, provided that the system is also submitted at the same time for the Windows Server 2008 R2 Logo Program for 64-bit systems.

The Windows Server 2008 Logo Program for 64-bit systems is superseded by the Windows Server 2008 R2 Logo Program for 64-bit systems. Beginning July 9, 2009, all 64-bit Windows Server 2008 systems must meet the Windows Server 2008 R2 Logo Program requirements.

Q.How long can I continue to submit systems and devices for the Windows Server 2003 Logo Program? Which kit should I use?
A.

Microsoft has not yet determined when the Windows Server 2003 Logo Program will end. Partners can continue to use WLK 1.2 for logo program submissions until July 9, 2009. At that point Winqual will require all submissions to use WLK 1.4. The Windows Server 2003 Logo Program tests are included in WLK 1.4 and are unchanged from WLK 1.2.

Q.What is the Failover Cluster Certification Program?
A.

The Windows Server 2008 Failover Cluster Configuration Program (FCCP) is a certification program built on the Windows Server 2008 Logo Program for hardware. For more information, see Failover Cluster Configuration Program.

Q.Is there a cluster category in the logo programs for Windows Server 2008 or Windows Server 2008 R2?
A.

No. For more information about cluster certification, see Failover Cluster Configuration Program.

Q.Is there a Windows Server 2003 cluster test in WLK 1.4?
A.

Yes. It will continue to exist through the lifecycle of the Windows Server 2003 Logo Program.

Q.Is there a Windows Server 2008 R2 Supported Program?
A.

Yes. This program is intended for platforms that meet the Windows Server 2008 Logo Program requirements but cannot meet the Windows Server 2008 R2 requirements. Platforms submitted for the Windows Server 2008 R2 Supported program must have earned the Windows Server 2008 logo and must be able to run Windows Server 2008 R2 and pass basic driver testing for Windows Server 2008 R2.

Q.Is there still a Windows Server 2003 Supported Program?
A.

No. Any system that can pass Windows Server 2008 and Windows Server 2008 R2 testing can meet the Windows Server 2003 logo requirements, and must be tested for that operating system in order to qualify for the logo.

Q.Is there still a Windows Server 2008 Supported Program?
A.

No, the Windows Server 2008 Supported Program has closed.

Q.Are there 32-bit device or system logos for Windows Server 2008 R2?
A.

There is no 32-bit system or device logo for Windows Server 2008 R2, because there is no 32-bit version of the operating system. Systems can continue to qualify for the 32-bit system logo for Windows Server 2008 using WLK 1.4, provided that they also qualify at the same time for the Windows Server 2008 R2 64-bit system logo.

Q.Can I use a Windows Server 2008 driver in a Windows Server 2008 R2 system?
A.

A driver that is signed for Windows Server 2008 will load on a Windows Server 2008 R2 system without a popup warning. Logo testing, however, requires that all drivers on Windows Server 2008 R2 systems be qualified for a Windows Server 2008 R2 logo.

Q.What is the Server Virtualization Validation Program (SVVP)?
A.

SVVP is a validation program built on the Windows Server 2008 R2 Logo Program for hardware. It is intended to validate that a virtualization product provides a stable virtual implementation of a server system. Testing is done on Windows Server 2008 R2. For more information, see Windows Server Virtualization Validation Program.

Q.Are devices required to test separately for Windows Server 2008 and Windows Server 2008 R2?
A.

Yes. The two logo programs have different requirements and tests.

Q.How do I accomplish device testing for Windows Server 2008?
A.

WLK 1.4 supports 32-bit and 64-bit Windows Server 2008 device testing.

Q.What are the additional qualifications (AQs) for Windows Server 2008 R2?
A.

The AQs for Windows Server 2008 R2 are:

High Availability (carried over from Windows Server 2008)

Fault Tolerant (carried over from Windows Server 2008)

Dynamic Partitioning (carried over from Windows Server 2008)

Enhanced Power Management (new for Windows Server 2008 R2)
Note that the Hyper-V AQ has been removed for Window Server 2008 R2 and is now part of the baseline logo requirements. All systems that are qualified for Windows Server 2008 R2 now support Hyper-V. The Hyper-V AQ will be removed from the Windows Server Catalog.

Q.What Windows server products are covered by the Windows Server 2008 R2 Logo Program?
A.

All editions of Windows Server 2008 R2 are covered by the logo program. This includes, but is not limited to:

Windows Server 2008 R2 Datacenter

Windows Server 2008 R2 Enterprise

Windows Server 2008 R2 Standard

Windows Server 2008 R2 Foundation

Windows Web Server 2008 R2

Windows Server 2008 R2 HPC Edition

The program also covers Windows Small Business Server 2008 and Windows Essential Business Server 2008.

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Unclassified and Device Fundamental Requirements

Q.What are Device Fundamental requirements and to what do they apply?
A.

Device Fundamental requirements apply to all device categories for Windows Vista and all later operating systems. All submissions for any device category and any qualification level must meet all Device Fundamental requirements in addition to their category-specific requirements.

Q.I am submitting under the Unclassified category. Must I also meet the Device Fundamental requirements?
A.

Yes. All submissions under the Unclassified category must meet all of the Device Fundamental requirements and must pass the Driver Reliability Tests in the WLK.

Q.My driver is associated with an application software and targeted only toward 32-bit architecture. Must I still meet the x64 driver submission [DEVFUND-0014] requirement?
A.

Yes. DEVFUND-0014 applies to all submissions. The only exemption is for devices that are physically embedded in a system that can support only x86 architecture. For details, refer to the DEVFUND-0014 requirements on the LogoPoint tool.

Q.I am using Microsoft inbox drivers for my device. Must I still test it for x64 for the DEVFUND-0014 requirement?
A.

Yes. When you use inbox driver for your device, you must also test it for x64 architecture and include the test results in your submission package. Failure to do so results in the submission failing the Winqual checks and you being charged for this submission.

Q.Previously, I was able to submit my x86 driver and test results for certification and still have 60 days to make x64 driver submission. Why can't I do that anymore?
A.

After the release of Windows Vista, Microsoft previously allowed partners 60 days to develop and submit x64 drivers and test results after the submission of x86 drivers and test results. This helped partners ramp up on x64 architecture. Currently, all partners must submit x64 drivers and test results at the same time as the x86 submissions. Failure to do so is considered noncompliance with the DEVFUND-0014 requirement, and such submissions are canceled immediately.

Q.My product/device is targeted toward a specific market segment and there is no demand for x64 drivers at this time. Why must I submit x64 drivers for my product/device?
A.

Microsoft is committed to providing consumers a seamless experience if they choose to upgrade from x86 architecture to x64 architecture for Windows Vista and later operating systems. Any device that is certified and logo'd for Windows Vista or any driver that is signed to work with Windows Vista on x86 architecture must also work with Windows Vista on x64 architecture. This is also applicable to later operating systems. This requirement ensures that we jointly meet that commitment to our customers.

Q.Where can I get more help with developing my driver for x64 architecture?
A.

You can find details on developing x64 driver in the WDK. Some of the valuable links are as follows:

A compiled list of references for x64.

Issues to be aware of when porting drivers to x64.

Help with the development process from Product Support Services (PSS).

Q.I recently made my submission for Windows Vista with both x86 and x64 drivers and test results. The submission was accepted at the time but was later marked as "Failed". Why?
A.

The submission process involves multiple steps on the backend. One of these steps checks the various Hardware IDs in the driver files to ensure that they meet the Device Fundamental requirement (DEVFUND-0014). If you did not include all of the valid Hardware IDs for your device for x86 architecture also on the x64 architecture, then your submission fails this check and is marked as "Failed". For more specifics, refer to the DEVFUND-0014 requirement on LogoPoint.

Q.I previously made a submission for my device for both x86 and x64 architectures. Now I want to update the driver for x86 only. Must I include x64 drivers and test results again?
A.

No. If you previously made a submission for x64 driver and test results, then you can update only your x86 drivers at this time. Ensure that you do not include any additional Hardware IDs in your driver files for x86 at this time, or the submission might fail.

Q.Can I create an Unclassified submission and still select the "I am not providing an INF or Driver Package" check box?
A.

Yes, you can select the I am not providing an INF or Driver Package check box when you make an Unclassified submission. In this case, testing of your unclassified device is completed by using the operating system's inbox drivers. You are not permitted to upload a driver package when you upload the submission to Winqual. Also, you do not qualify for either a signed driver package or a logo to use with your device. You receive only a Logo Verification report to indicate that your device was successfully tested with this kit for the Unclassified category. IHVs might want to use this option to test their devices before they integrate the device into an OEM's system.

Q.What happened to the "No INF File" check box in WLK 1.2?
A.

In WLK 1.2, the check box previously titled No INF File is renamed I am not providing an INF or Driver Package.

Q.Why was the "No INF File" check box renamed?
A.

The No INF File title was causing confusion among partners and testers. To clearly explain the purpose of this check box, we renamed it I am not providing an INF or Driver Package. When you select this check box, the Windows Logo Kit understands that you do not want to provide a driver package or an INF file. Therefore, the kit selects the most appropriate INF and driver files from the operating system's inbox drivers to operate and test the device. When the test results of this submission are uploaded to Winqual, you cannot upload a driver package.

Q.Why can't I upload my driver package for this submission? I selected the "I am not providing an INF or Driver Package" check box when I created the submission.
A.

When you select the I am not providing an INF or Driver Package check box, device testing is completed by using the operating system's inbox drivers. Therefore, during this submission to Winqual you cannot qualify for a signed driver package and you cannot upload a driver package.

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