Providing Solutions to Reported Errors
When a user submits an error report, Microsoft Windows Error Reporting (WER) determines whether a message has been associated with that category of error. If there is, the message is shown to the user in response to the user's error report. After you have analyzed your company's error reports and created fixes or other solutions, you can create a message to be delivered through WER to customers who experience that issue in the future. By taking advantage of the WER feedback loop, you can provide information to your customers to help solve their problems and to reduce your company's support costs. For example:
To provide a WER message to your users:
WER Solution Resources
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