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Back Up and Restore Your Licenses February 2005
You should always have a backup copy of the licenses for your protected media files in case you ever need to restore the licenses for any reason. You can copy the license files to a floppy disk or other removable media, such as a CD, to a computer's hard disk drive, to a folder on a network, or to another backup location. Without the licenses, you may be unable to play your protected media files.
The following list describes typical instances when you may need a backup copy of your licenses:Your original license files become lost or corrupted, and you need to restore them. You want to move the protected media files to another computer. For example, you want to transfer the files from an old computer to a new one, or from a work computer to a home computer. When you move the files to a new computer, you must also restore the licenses on the new computer. You want to replace hardware components in your computer, or reinstall the operating system. When you perform these operations, your licenses may be lost. Therefore, you should always back up your licenses before performing these operations, and then restore the licenses after the operations are completed.
Backing up your licensesYou can back up your licenses as often as you want. However, you may not be able to back up some licenses if the license issuer has not granted this right. When you back up your licenses, no information is sent to Microsoft. You are simply copying your license files from your computer to another location that you choose. By default, Windows Media Player 10 prompts you to back up all of your licenses when you acquire a new license.
To back up your licensesClick the Access application menus button  on the title bar next to the Minimize button, point to Tools, and then click Manage Licenses, as shown in the following screen shot. To change the backup location, click Change, and then select a location where you want to store backup copies of your licenses. Click Back Up Now.
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Restoring your licensesYou can restore backup licenses a limited number of times for legitimate purposes. When you restore your licenses, your computer must be connected to the Internet. The Player sends a unique hardware ID to Microsoft that enables the company to track how many times you restore your licenses. During this operation, no personally identifiable information is sent to Microsoft. For more information about how Microsoft helps to protect your privacy, see the Windows Media Player 10 Privacy Statement Web page.
If you exceed the maximum number of restore attempts that are permitted, the Microsoft service will not process any further restore attempts. Microsoft does this to discourage unauthorized replication of protected media files.
You can restore your licenses on a maximum of two unique computers. If you replace hardware components in your computer or reinstall the operating system, Microsoft considers the changed computer to be a new unique computer.
To restore your licensesClick the Access application menus button  on the title bar next to the Minimize button, point to Tools, and then click Manage Licenses, as shown in the following screen shot. In the Manage Licenses dialog box, click Change, select the location of the backup copies of your licenses, and then click OK. If required, insert the removable media, such as a floppy disk, on which your licenses are stored. Click Restore Now. When the Player prompts you to restore your licenses, as shown in the following screen shot, click Yes. To read more about the information that the Player might send over the Internet, click the Learn More button.
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