This document provides answers to frequently asked questions about Microsoft Windows Media Player for Windows. It focuses on questions about Windows Media Player 11 and Windows Media Player 10, but it also includes information relevant to earlier releases. See other Windows Media FAQs.
| Q. | How do I find radio stations that broadcast over the Internet? | ||||||||||||||||||||||
| A. | To find radio stations, see Featured Stations, or you can navigate to radio stations through Windows Media Player using the Internet Radio feature (previously named Radio Tuner). The procedure varies depending on which version of the Player you are running.
For more information about using Internet radio in Windows Media Player 11, see Find and Listen to Internet Radio Stations.
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| Q. | How do I save my favorite radio stations? | ||||||||||||||||||||||
| A. | If you want to save a favorite radio station so that you can find it again quickly, you can add the radio station to the My Stations list in Windows Media Player. To maintain the radio station entries in the My Stations list, cookies must be enabled for your Web browser. If you don't want to enable cookies for privacy reasons, you can add a radio station to a playlist in the library instead. To add a radio station to My Stations
To add a radio station to a playlist
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| Q. | If I know the URL for a radio station's live stream, how can I play that station in Windows Media Player? | ||||||||||||||||||||||
| A. | If you know the URL for the live stream of a radio station (for example, http://www.contoso.com/radio.wmx), simply press CTRL+U in Windows Media Player, and type the URL in the Open box. The station begins playing in Windows Media Player. | ||||||||||||||||||||||
| Q. | Why is the My Stations list empty? | ||||||||||||||||||||||
| A. | Either your Web browser settings are configured to block cookies, or the cookie that stored your list of radio stations was deleted. To maintain the radio station entries in the My Stations list, cookies must be enabled for your Web browser. If you don't want to enable cookies for privacy reasons, consider adding a radio station to a playlist in the library instead. For more information about how to do this, see How do I save my favorite radio stations? | ||||||||||||||||||||||
| Q. | What can I do if I have trouble listening to a radio station? | ||||||||||||||||||||||
| A. | Try these steps:
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| Q. | How do I record a radio station that I'm listening to in Windows Media Player? | ||||||||||||||||||||||
| A. | Radio stations that you listen to within the Player are streamed and can't be recorded or saved to a file. | ||||||||||||||||||||||
| Q. | How can I block the pop-up ads when I play a radio station in the Player? | ||||||||||||||||||||||
| A. | Web browser pop-up windows (such as advertisements) might open if you use Windows Media Player to listen to certain radio stations. The radio stations, not the Player, control whether any windows are opened and which Web pages those windows display. To prevent pop-up windows from being displayed, adjust your Web browser settings. See your Web browser Help for more information about making these adjustments. Note that if you use Internet Explorer to access the Internet, you can install Windows XP Service Pack 2 (SP2), which contains a pop-up blocker for Internet Explorer. This pop-up blocker can also prevent pop-up windows from being displayed when you visit an online store in the Player. For more information, see Block Pop-up Windows with Internet Explorer. | ||||||||||||||||||||||
| Q. | What is a Net Only radio station? | ||||||||||||||||||||||
| A. | A Net Only radio station is a radio station that is available only through the Internet; it doesn't broadcast a terrestrial radio signal (that is, you can't tune it in on your radio dial). In Windows Media Player, these radio stations are marked as Net Only. You can play most Net Only radio stations in Windows Media Player; however, in some cases, you must visit the station's Web site in order to play the radio station. If this occurs, a link to the Web site is provided in the Player. | ||||||||||||||||||||||
| Q. | How can I add our radio station to the list of radio stations in Windows Media Player? | ||||||||||||||||||||||
| A. | To add your radio station to the list of stations in the Player (or to renew, modify, or delete your listing), send an e-mail message to tuner@microsoft.com. If you are requesting a new listing or renewing an expired listing, a customer service representative will ask you to fill out a form with details about your station. After all the paperwork is completed, your station will be displayed within the Internet Radio feature in Windows Media Player. | ||||||||||||||||||||||
| Q. | My question isn't answered in this FAQ. What can I do? | ||||||||||||||||||||||
| A. | If you do not find an answer to your question in this FAQ, try the following resources:
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| Q. | How do I find information about error messages? | ||||||||||||||||||||||
| A. | To find the error code identification number for a particular error message, on the error message, do one of the following:
For information about Windows Media Player error messages, see Troubleshooting Windows Media Player Error Messages. |

