Windows Media Player cannot sync the protected file. Typically, this error occurs when you try to sync a protected file to a Windows Mobile 5.0-based device that cannot handle more than 25 protected files.

Microsoft has revised Windows Mobile 5.0 to fix the problem and has made the fix available to device manufacturers and mobile operators for testing on their devices and for distribution to their customers.

To find out if the update will be available for your device, contact your device manufacturer or mobile operator (the update is not available directly from Microsoft).

Additional Assistance

For information about obtaining technical support from Microsoft, see the Troubleshooting Windows Media Player page.

For general information about using Windows Media Player and other Windows Media technologies, see the Windows Media Player FAQ page or the Windows Media Knowledge Center.

Manage Your Profile |Newsletter |Newsgroups