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Windows Media Player 9 Series*
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Windows Media Player Error Message Help

You've encountered error message C00D11D2 while using Windows Media Player. The following information might help you troubleshoot the issue.

Cannot access the file

Windows Media Player cannot access the file. You might encounter this error message for one of the following reasons:

  • This file is currently in use. Close the file, and then try again.

  • You do not have permission to access the server or other location where the file is stored. Verify that you have the appropriate access rights, and then try again.

  • You do not have permission to access the proxy server. Verify that you have the appropriate access rights, and then try again.

  • You are trying to rip a track from a CD to your hard disk and you do not have permission to rip to the specified hard disk location. Verify that you have the appropriate access rights, and then try again. If the problem persists, try ripping to another folder.

     To change the folder where tracks are ripped to

  • You are trying to open a playlist that is stored on a network drive (such as on a hard disk that is installed in another computer) and the items in the playlist are also stored on a network drive. To resolve the issue, do one of the following:

    • Using Windows Explorer, move the items in the playlist (that is, the files that the playlist points to) from the network drive to a local drive (such as a hard disk installed in, or directly attached to, your computer).

    • Using Windows Media Player, create a new playlist that includes the same items as the old playlist, but store the new playlist on your local drive instead of on a network drive.

      By default, playlists are stored in the My Playlists folder. The My Playlists folder is typically located in the same folder that you rip tracks from a CD to. To change the folder where you store your playlists, you might need to change the folder where tracks are ripped to (see the procedure noted earlier).


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