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Windows Media Player 9 Series
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Windows Media Player Error Message Help

You've encountered error message C00D1167 while using Windows Media Player. The following information might help you troubleshoot the issue.

Cannot play the DVD

Windows Media Player cannot play the DVD because it is not possible to turn on analog copy protection on the output display. You might encounter this error message for one of the following reasons:

  • Your DVD decoder software needs to be configured. If you have another DVD player program installed on your computer, play the DVD using that program, and then try playing the DVD in Windows Media Player again.

  • There was a problem configuring your video card. Restart your computer, and then try again. If this does not resolve the error, you might need to install an updated driver for your video card. To determine if a more recent driver is available for your video card, do one of the following:

    • See Windows Update. Click Custom, and then in the section Select by Type, install any video card driver updates found under Hardware, Optional.

    • Visit your computer or video card manufacturer's Web site.

If you are running Windows XP, a troubleshooter is available to help you solve this problem. To troubleshoot the problem, see the DVD Troubleshooter topic in Windows Help and Support.


  • To play DVDs, you must have a DVD-ROM drive and a software or hardware DVD decoder installed on your computer. If you do not have a compatible DVD decoder installed, DVD-related commands, options, and controls do not appear in the Player and you cannot play DVDs. For more information about DVD decoders in Windows XP, see Plug-ins for Windows Media Player.

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