Hillcrest Family Medical Center

Overview Challenge Solutions Benefits

Hillcrest Family Health Center, a network of 12 family and specialty medicine clinics, needed a better way to manage hundreds of computing devices. An electronic health record system required constant patches and fixes, making support costly and time consuming. Roby Solutions, a local systems integrator, proposed a solution based on Wyse thin clients running Windows Embedded Standard to connect to Windows Server 2008 R2 running Microsoft Hyper-V Virtualization. The new system centralized IT resources for easier management; allowed users to connect to their personalized, dedicated desktop from anywhere; and reduced Hillcrest's infrastructure costs by approximately 35 percent.

Benefits at a glance

  • Ability to process and store 160,000 patient records securely
  • Real-time remote updates and system maintenance
  • Easier HIPPA audits, which reduce support and bandwidth costs


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