Hillcrest Family Health Center, a network of 12 family and specialty medicine clinics, needed a better way to manage hundreds of computing devices. An electronic health record system required constant patches and fixes, making support costly and time consuming. Roby Solutions, a local systems integrator, proposed a solution based on Wyse thin clients running Windows Embedded Standard to connect to Windows Server 2008 R2 running Microsoft Hyper-V Virtualization. The new system centralized IT resources for easier management; allowed users to connect to their personalized, dedicated desktop from anywhere; and reduced Hillcrest's infrastructure costs by approximately 35 percent.
With 350 employees, including 51 healthcare providers using 400 desktop and tablet PCs, Hillcrest Family Health Center wanted to reduce electronic health record (EHR) system costs and increase efficiency at its network of 12 family- and specialty-medicine clinics across a 40-mile radius.
Hillcrest connected multiple applications and three different hospital systems and peripheral devices by leveraging Microsoft virtualization and thin-client technology, deploying a solution built on Windows Embedded Standard, Microsoft SQL Server and Windows Server with Hyper-V virtualization technology.
Hillcrest's solution allows employees to perform updates and system maintenance remotely, and eases HIPPA audits, reducing support and bandwidth costs. The new system enables the processing and storage of 160,000 patient records securely.
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