Europe’s most successful retailer of cosmetics and fragrances, Douglas, worked closely with Wincor Nixdorf, a leading provider of IT solutions and services, to develop retail point of service (POS) systems that meet its evolving business and technical requirements, while making its customer services more personalized, secure, speedy, reliable and desirable. Douglas migrated its cash registers to Windows Embedded POSReady for stronger security and remote management; standards-based plug-and-play support for peripherals; the flexibility to deploy flash-bootable devices for greater reliability; and the ability to add and remove components after deployment to enable new applications and business processes that enhance customer services.
Douglas, Europe's largest and most prestigious cosmetics and fragrance retailer with more than 1,200 stores in 23 countries, aimed to meet its evolving business and technical needs by migrating its older cash registers to next-generation point-of-service (POS) solutions.
Douglas deployed a point-of-service system with stronger security, remote management, peripheral support, connectivity to back-office systems and the ability to enable new applications and business processes, built on Windows Embedded POSReady, Windows Server and the Microsoft .NET Framework.
Secure and fast transactions are driven by integrated online systems, private cloud- and store-based POS solutions. The new touch-screen user interface simplifies new personnel training and provides better customer service, and allows for uniquely customized device images.
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