Korail Tourservice

Overview Challenge Solutions Benefits

As Korea's rail operator, Korail has a responsibility to ensure passengers reach their destinations on time and in the greatest comfort possible. With cashless payments on the increase in Korea, Korail wanted to embrace this technology on its trains and give passengers further payment options besides cash. The operator decided to roll out devices for card payments running Windows Embedded as the operating system to support this initiative. This decision resulted in a ten-percent increase in sales, improved efficiency in sales management and access to business data in real-time to drive future performance initiatives.

Benefits at a glance

  • Access to business data in real time drives performance initiatives, increasing sales by 10 percent
  • Containment of servicing and maintenance costs through remote management and automatic updates
  • Secure payment capabilities


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