Ford

Overview Challenge Solutions Benefits

Ever since Henry Ford built the world's first manufacturing assembly line in 1913, the Ford Motor Company has been a symbol of innovation worldwide. In the 21st century, Ford is breaking new ground in telematics. Partnering with Microsoft, Ford created SYNC, its best-selling infotainment system to date. At the heart of SYNC is Windows Embedded Automotive, which delivers a powerful and reliable platform with numerous connectivity options and turns SYNC into a gateway for phones, digital music players and more. SYNC not only helped sell more Ford cars, but it strengthened consumer perceptions of Ford as a leader in safety, quality and smart technology.

Benefits at a glance

  • First automaker to deploy an immersive, in-car infotainment system
  • 5 million cars currently use Ford Sync powered by Microsoft
  • 70 percent consumer-adoption rate

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Ford Motor Company, a global automotive industry leader with more than 160,000 employees and 70 plants worldwide, wanted to add easy-to-use features and functionality to its market-leading infotainment system.


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Ford developed SYNC with mobile-device integration, connected services and user experiences driven by simple voice commands, powered by Windows Embedded Automotive.


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With three million units shipped, the solution strengthened the Ford brand and perception. The low-cost device has broad market appeal, and the agnostic platform approach allows integration of any consumer device. In all, Ford experienced a 70 percent consumer-adoption rate.


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