Customer Success Stories

Intelligent systems powered by Windows Embedded

Our enterprise customers reap tangible benefits through operational intelligence. Intelligent systems built on the Microsoft platform drive operational efficiencies, enhance customer experiences, and bring people, process and information together through operational intelligence. Browse our customer success stories to see intelligent systems powered by Windows Embedded in action.

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Great River Health Systems, a regional provider of healthcare, sought a better solution for medication management. To improve efficiency and patient care, its hospital replaced manual processes and upgraded its distribution platform with an intelligent system from Microsoft and Omnicell based on Windows Embedded. As a result, Great River has reduced delivery time of patient medication from 1.5 hours to 30 minutes, cut $400,000 in inventory costs, and expects rapid ROI and ongoing annual savings of $300,000.

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Hannover Medical School, a leading university medical center in Germany, required a new fleet of systems for critical patient facilities, intensive care units and operating rooms. Hannover turned to the Penta Medical Express system running Windows Embedded Standard 7 to meet its industry requirements, including connectivity to a wide range of medical devices and compatibility with thousands of healthcare software applications. The systems also help the school save time, increase productivity and improve data accuracy in managing patient information.

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Henry Mayo Newhall Memorial Hospital wanted to speed adoption of its new MEDITECH EMR system, provide faster access to data in disparate applications, and to improve usability by enabling data access from multiple devices such as tablets, smartphones, and thin clients. The hospital teamed up with Microsoft and Healthcast to create a single-sign-on solution that automatically and securely connects clinicians to multiple applications through thin clients as well as doctors’ own mobile devices.

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Hillcrest Family Health Center, a network of 12 family and specialty medicine clinics, needed a better way to manage hundreds of computing devices. An electronic health record system required constant patches and fixes, making support costly and time consuming. Roby Solutions, a local systems integrator, proposed a solution based on Wyse thin clients running Windows Embedded Standard to connect to Windows Server 2008 R2 running Microsoft Hyper-V Virtualization. The new system centralized IT resources for easier management; allowed users to connect to their personalized, dedicated desktop from anywhere; and reduced Hillcrest's infrastructure costs by approximately 35 percent.

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Jeroen Bosch Hospital (JBH), an innovative medical center in the Netherlands, wanted to install interactive terminals at patient bedsides that would seamlessly connect doctors to patients. JBH chose Patientline, a leading provider of hospital bedside solutions, to deliver 800 touch-screen terminals in an intelligent system anchored by Windows Embedded. Managed by Patientline, the integrated solution gives patients and staff access to multimedia entertainment, communications tools and electronic health records. In addition, Patientline cut time-to-market in half and reduced related IT maintenance costs by 40 percent, while the hospital expects to gain 50 percent ROI by offering additional services.

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Rockford Health System, an award-winning regional healthcare provider with over 3,000 employees, needed to speed adoption of electronic health records while allowing hospital staff to quickly and securely access disparate healthcare records and applications.

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Siloah St. Trudpert Klinikum, a leading hospital in Germany, wanted to optimize healthcare and demonstrate its pioneering endoscopic surgery to visiting physicians. The hospital decided to implement a digital operating room from medical-instrument maker Richard Wolf based on Microsoft technology that connects multiple endoscopic devices and data sources to a central control with a touchscreen interface. The solution also integrates with a video-conferencing system so that visitors can observe surgeries in real time. As a result, the hospital is optimizing patient care, enhancing medical training, and improving efficiency and workflow.

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South Jersey Healthcare wanted to improve patient care by providing critical data to medical professionals across multiple campuses. To improve efficiency, South Jersey Healthcare replaced manual medication-distribution processes with an automated dispensing system from Omnicell that runs on the Windows Embedded Standard 7 operating system. Because the solution shares information across multiple applications and devices, medical staff have better visibility into patient care and more control of their workflow. By using the automated solution, the pharmacy has cut delivery time for patient medication from two hours to 18 minutes. In addition, South Jersey Healthcare can more easily meet electronic health-record regulatory requirements, improve inventory control and simplify IT management.

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Since 2006, University of Colorado Hospital, a leader in using technology to improve patient outcomes while reducing the costs of healthcare, has been rolling out Wyse thin clients running the Windows XP Embedded operating system. Hospital workers use more than 500 of these advanced devices to access health IT data quickly and securely with a familiar and easy-to-use interface. The thin clients save money by reducing energy consumption and system failures.

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