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Mobile field service solutions

The pressure to perform is a constant in field service operations. Today’s customers expect higher levels of service, whether for routine service calls or emergencies. Microsoft Windows Mobile powered field service solutions provide service professionals with access to critical information when and where they need it, helping improve efficiencies and customer satisfaction:

  • Respond faster to service calls
  • Make more efficient use of resources
  • Work more effectively to resolve service issues quickly and completely
  • Make service excellence a selling point
  • Turn your service people into sales people
Companies of all sizes are achieving tangible business value by deploying Windows Mobile field service solutions.

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Field service solutions powered by Windows Mobile

By combining industry-standard field service solutions with powerful development tools for creating custom solutions, Windows Mobile software can help organizations gain customer satisfaction and field force productivity — often at a lower total cost of ownership.

Find the right field service solution for your organization:

Available programs, features, and functionality vary by device, Windows Mobile operating system version, and version of Exchange Server used. Connectivity and synchronization may require separately purchased equipment and/or wireless products (e.g., WiFi card, network software, server hardware, and/or redirector software). Service plans are required for Internet, WiFi and phone access. Features and performance may vary by service provider and are subject to network limitations. See device manufacturer, service provider and/or corporate IT department for details.

Direct Push Technology requires either Windows Mobile 5.0 with the Messaging and Security Feature Pack (MSFP) or Windows Mobile 6, connected with either Exchange Server 2003 Service Pack 2 or Exchange Server 2007.

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Windows Mobile complimentary research on successful mobile solution deployment. >Read the Forrester report

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