Products and technologies

You’re in charge of your work day with a Windows phone, the indispensible mobile connection to the people and information you need in today’s business world. With access to e-mail, instant messaging, SMS, voice mail, calendar, contacts, and vital line-of-business (LOB) applications, you can keep in touch with clients and customers, collaborate with colleagues, and stay productive while you're on the go.

Now with improved touch, a faster mobile browser, and a new generation of mobile web services built in, Windows phones offer access to your mobile teams on a Windows platform familiar to your development and IT people.

Key features include:

Your work may take place in an airport or on the road, but the tools you need to stay up to date are as close as your Windows phone. Even when you’re on the go, you can run mobile versions of the genuine Microsoft Office productivity software you use every day, such as Microsoft Office Outlook and Microsoft Office Word.

Plus, thousands of LOB applications help mobile teams across industries stay productive, and custom mobile applications can be developed using the same world-class tools used for Windows desktop computers and servers. Whether you need the latest customer profiles, sales reports, or financial data, Microsoft partners make it their business to deliver it to you on Windows phones.

To help secure and manage mobile devices, Windows Mobile 5.0, Windows Mobile 6, Windows Mobile 6.1, and Windows Mobile 6.5 are designed to integrate into Microsoft server infrastructure components.

Your current Active Directory Domain Services structure can be used to join and manage Windows Mobile 6.1 and Windows Mobile 6.5 devices from a centralized interface provided by System Center Mobile Device Manager. Integration with Active Directory and Group Policy services provide simple, central control.

With Windows phones and Microsoft Business Productivity Online Suite, you get a highly flexible, cost-effective way to extend your mobile infrastructure. A hosted infrastructure solution, this suite of online services provides mobile e-mail, presence and IM (PIM), real-time communications, collaboration, and exclusive client features that your mobile workers can start using today.

You can have the latest customer information on your Windows phone with Microsoft Dynamics CRM, the solution for automating and streamlining your organization’s customer relationship management (CRM) systems. Designed for mobility, Dynamics CRM and CRM Mobile Express let your mobile team tap into the same sales, marketing, and customer service data they have access to in the office.

With a Microsoft Exchange Server infrastructure—either in place or as a hosted service—mobile teams get the added benefit of accessing their familiar e-mail inbox, and your business gets a scalable, security-enhanced mobile messaging, calendaring, and contacts solution for Windows phones. Compatibility with Exchange Server ActiveSync is built into Windows Mobile devices. The direct integration with Exchange ActiveSync lets you avoid expensive middleware or service fees that might be required with other mobile solutions. Plus, Direct Push technology keeps your Windows phone up to date over a cellular network connection.

In addition, Microsoft Exchange Server 2010 offers new convenience for Windows phone users. For rapid and scalable deployments, fast and easy over-the-air updates are available for Office Outlook Mobile clients. Outlook Mobile also offers business productivity enhancements such as a unified and visual inbox for voice mail and e-mail preview in text format, inbox voice mail playback that doesn’t need a media player, and quick access to nicknames when you're composing new e-mail messages.

Exchange Server 2010 offers advanced collaboration capabilities for Windows phones, such as SMS Sync, which you use to read and reply to SMS messages in Outlook Mobile and Outlook Web Access, and the new conversation view for e-mail threads.

Make it easy for mobile teams to collaborate using the instant messaging and presence technology in Office Communications Server 2007 R2 and Microsoft Office Communicator Mobile. Even better, they feature single number reach, which means one phone number can be used to ring at an office desk and a Windows phone, so you never miss a customer call. When deployed with Exchange Server, Office Communicator Server provides enhanced voice mail playback through the e-mail inbox, so Windows phone users never miss a voice mail message.

When you can deploy and manage mobile phones as easily as your organization’s PCs and laptops, you have efficiency to spare and security to boot. Microsoft System Center Mobile Device Manager 2008 provides security-enhanced access to corporate data and business applications for Windows Mobile devices in an enterprise environment. With Mobile Device Manager, you can manage Windows phones and extend data and application access to your mobile teams in a familiar environment that makes the most of your IT investment.

Mobile Device Manager also builds on the security and management features in Exchange Server and complements the deployment, updating, and asset management capabilities of System Center Configuration Manager 2007.

Whether you’re working with a team spread across town or around the globe, you can work together using your Windows phone to access web-based workspaces that are created with Microsoft Office SharePoint Server or Windows SharePoint Services. You can make the most of your existing SharePoint servers or get the same advantage through a convenient hosted service available from Microsoft Online Services.