Windows phone

Mobile customer relationship management solutions

It’s never been more important to serve customers well, find new revenue opportunities, and save your business money. With a mobile customer relationship management (CRM) solution, such as Microsoft Dynamics CRM Mobile for Windows Mobile, your team can get the edge it needs to deliver with timely information when they need it most. Mobile CRM solutions let you access up-to-the minute sales, marketing, and customer service information, whether you’re on the road, in client meetings, or on a service call.

Microsoft Dynamics CRM and Windows Mobile

Designed with the mobile sales force in mind, Microsoft Dynamics CRM on Windows Mobile phones lets you tap into the same sales, marketing, and customer service data you have access to in the office. Now with Microsoft Dynamics CRM Mobile for Windows Mobile, you can improve productivity and reduce costs while delivering better service and enhancing customer experiences.

Detailed customer information is of little use if you can't access it when you need it most—such as during a critical moment in a customer's office. Dynamics CRM Mobile gives you the access you need to customer information from your Windows Mobile phone, helping accelerate decision-making, manage account information more easily, and speed sales cycles in the field. You’ll stay organized and productive with the tools you need at hand and improve customer satisfaction through better-informed service—all from your Windows Mobile phone.

You can even run Microsoft Dynamics CRM Mobile Express in a web browser—you don’t need to install additional software on your Windows Mobile phone. You get access to all CRM functionality while in network coverage using Internet Explorer Mobile on Windows Mobile powered devices. In addition, Windows Mobile software provides all the added benefits of a consistent and familiar Windows environment plus genuine mobile versions of Microsoft Office productivity software.

Videos

These videos from ADC Technologies Group show how Windows Mobile with Microsoft Dynamics® can help your workers collaborate in real time.


Available programs, features, and functionality vary by device, Windows Mobile operating system version, and version of Exchange Server used. Connectivity and synchronization may require separately purchased equipment and/or wireless products (for example, Wi-Fi card, network software, server hardware, and/or redirector software). Service plans are required for Internet, Wi-Fi, and phone access. Features and performance may vary by service provider and are subject to network limitations. See device manufacturer, service provider, and/or corporate IT department for details.
Direct Push Technology requires either Windows Mobile 5.0 with the Messaging and Security Feature Pack (MSFP) or Windows Mobile 6, connected with either Exchange Server 2003 Service Pack 2 or later or Exchange Server 2007.
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