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Browse the Web

You can browse the Web on your phone while on the go. The Web browser lets you visit your favorite Web sites or search the Internet while away from your computer. You can also find and download mobile applications, ring tones, music, or other media.

To use the Web browser, you must have an Internet connection using GPRS, proxy, VPN, or dial-up. In most case, your wireless carrier or network administrator has already set up an Internet connection on your device. If necessary, you can obtain connection setup information for most of these connection types from your Internet service provider (ISP) or network administrator.

For how-to instructions that fit the type of phone you have (touch screen or non-touch screen) and the version of Windows Mobile on it (version 5 or 6), select the correct tab, below. Not sure? Here's how to find out.

6.0 Touch Screen6.0 Non-Touch Screen5.0 Touch Screen5.0 Non-Touch Screen

Browse the Web

Navigate to a Web page

  • Tap Start > Internet Explorer.
  • Tap Menu > New.
  • In the address field at the top of the screen, enter a Web address, and then tap the go icon (the right-curving arrow).

Clear temporary files, cookies, or history

  • Tap Start > Internet Explorer.
  • Tap Menu > Tools > Options.> Memory tab.
  • Tap Clear History and then tap Delete Files.
  • Tap the Security tab.
  • Tap Clear Cookies.
  • Tap OK.

Refresh a Web page

If the Web page that you are viewing does not load correctly or contains changing information, you can refresh the page to re-load the content.
  • From an open Web page, tap Menu > Refresh.

Show or hide pictures on Web pages

To increase the speed and performance of the Web browser, you can choose not to download images on the Web pages that you visit.
  • Tap Start > Internet Explorer.
  • Tap Menu > View > Show Pictures.

View a Web page in full-screen mode

  • Tap Start > Internet Explorer.
  • Tap Menu > View > Full Screen.
Tip
To return to the default screen view, click the left or right SOFT KEY, and then tap Menu > View > Full Screen.

Enable or disable cookies

  • Tap Start > Internet Explorer.
  • Tap Menu > Tools > Options > Security tab.
  • Select or clear the Allow cookies check box.
  • Tap OK.

Add a Web page to bookmarks

  • Tap Start > Internet Explorer.
  • In the address field at the top of the screen, enter the URL for the Web page.
  • Tap the go icon
  • After the Web page loads, tap Menu > Add to Favorites.
  • Verify the name, address (URL), and folder it will be saved in, and then tap Add.

Use the Web Search function

  • Tap Start > Internet Explorer.
    If the browser displays another Web page, tap Menu > Home.
  • In the search field, enter your keyword(s) and then press ENTER.
  • In the list of results, scroll to and tap the item you want.

Change the size of text on Web pages

  • Tap Start > Internet Explorer.
  • Tap Menu > View > Text Size, and then tap the text size that you want.

Change Internet Explorer Web page display options

You can change the way that you view Web pages in Internet Explorer to minimize scrolling and increase the page download speed. If a Web page does not display correctly, choose a different view.
  • Tap Start > Internet Explorer.
  • Tap Menu > View.
  • Select one of the following:
    • One Column - Arranges the page into a column as wide as the screen. This means that you will rarely have to scroll horizontally. This view usually downloads more quickly than other views.
    • Fit to Screen - Maintains a layout similar to what you see on a desktop computer. This makes items smaller and arranges the page so that you can see most of it without having to scroll horizontally.
    • Desktop - Keeps the same layout and size as on a desktop computer. This will require both horizontal and vertical scrolling.
    • Full Screen - This hides the menu bar and status bar and uses the whole screen to display the Web page. page. A check mark to the left of the option indicates that Web pages will display in full-screen mode.
    • Show Pictures - A check mark to the left of the option indicates that pictures will display on Web pages.
Tip
To return to the default screen view, click the left or right SOFT KEY, and then tap Menu > View > Full Screen.

Change browser security settings

The browser can warn you when you are moving from a secure page to an nonsecure page, and also when content has been blocked by the browser's security settings.
  • Tap Start > Internet Explorer.
  • Tap Menu > Tools > Options > Security tab.
  • Select or clear the check boxes for Warn when changing to a page that is not secure and Warn when page content is blocked because of security settings.
  • Tap OK.

Troubleshoot the Web

The left column in the following table lists problems that you may experience when you browse the Web. In the right column, you will find an explanation of what the problem may indicate and possible solutions.
Problem Description and Solution
"Unable to connect."
Verify your dial-up or proxy settings and try again.
  • Enter the correct browser settings. You may have to contact the wireless service provider to obtain these settings.
The device is unable to connect to the Internet.
  • Confirm that you are set up with and are connected to an Internet service provider.
  • Confirm that your connection to the wireless service provider is turned on and that the signal from the wireless network is unobstructed.
  • Verify your user name and password with your Internet service provider.
  • Verify that the network you are trying to connect to is available by contacting your Internet service provider or by trying to connect to it from a PC.

Browse the Web

Navigate to a Web page

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Address Bar.
  • Enter the URL and click Go.

Clear temporary files, cookies, or history

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Tools > Options > Memory.
  • Scroll to Temporary Files, Cookies, or History and click Clear.
  • Click Yes to confirm.
  • When you are finished, click Done.

Refresh a Web page

If the Web page that you are viewing does not load correctly or contains changing information, you can refresh the page to re-load the content.
  • On the Home screen, click Start > Internet Explorer.
  • Open a Web page.
  • To refresh the page, click Menu > Refresh.

Show or hide pictures on Web pages

To increase the speed and performance of the Web browser, you can choose not to download images on the Web pages that you visit.
  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View > Show Pictures.

View a Web page in full-screen mode

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View > Full Screen.
Tip
To return to the default screen view, click the left or right SOFT KEY, and then click Menu > View > Full Screen.

Enable or disable cookies

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Tools > Options > Security tab.
  • Select or clear the Allow cookies check box.
  • Click Done.

Add a Web page to bookmarks

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Address Bar.
  • Enter a Web address and then click Go.
  • When the Web page has loaded, click Menu > Add to Favorites.
  • Verify the name, address (URL), and folder it will be saved in, and then click Add.

Use the Web Search function

  • Tap Start > Internet Explorer.
    If the browser displays another Web page, tap Menu > Home.
  • In the search field, enter your keyword(s) and then press ENTER.
  • In the list of results, scroll to and tap the item you want.

Change the size of text on Web pages

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View > Text Size, and then tap the text size that you want.

Change Internet Explorer connection options

You can enable Internet Explorer to detect network settings for you, or you can select the network to which you want Internet Explorer to connect.
  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Tools > Options > Connections.
  • Do one of the following:
    • To allow Internet Explorer to detect and use your current network settings, select the Automatically detect settings check box.
    • To choose network settings manually, clear the Automatically detect settings check box. Under Select network, select the network to which Internet Explorer should connect.
  • Click Done.

Change Internet Explorer Web page display options

You can change the way that you view Web pages in Internet Explorer to minimize scrolling and increase the page download speed. If a Web page does not seem to be displayed correctly, choose a different display option.
  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View.
  • Select one of the following:
    • One Column - Arranges the page into a column as wide as the screen. This means that you will rarely have to scroll horizontally. This view usually downloads more quickly than other views.
    • Fit to Screen - Maintains a layout similar to what you see on a desktop computer. This makes items smaller and arranges the page so that you can see most of it without having to scroll horizontally.
    • Desktop - Keeps the same layout and size as on a desktop computer. This will require both horizontal and vertical scrolling.
    • Full Screen - This hides the menu bar and status bar and uses the whole screen to display the Web page. page. A check mark to the left of the option indicates that Web pages will display in full-screen mode.
    • Show Pictures - A check mark to the left of the option indicates that pictures will display on Web pages.
Tip
To return to the default screen view, click the left or right SOFT KEY, and then click Menu > View > Full Screen.

Change browser security settings

The browser in your device can warn you when you are moving from a secure Web page to a non-secure page, and also when page content has been blocked by the browser's security settings.
  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Tools > Options > Security tab.
  • Select or clear the check boxes for Warn when changing to a page that is not secure and Warn when page content is blocked because of security settings.
  • Click Done.

Troubleshoot the Web

The left column in the following table lists problems that you may experience when you browse the Web. In the right column, you will find an explanation of what the problem may indicate and possible solutions.

Problem

 Description and Solution
"Unable to connect."
Verify your dial-up or proxy settings and try again.
  • Enter the correct browser settings. You may have to contact the wireless service provider to obtain these settings.
The device is unable to connect to the Internet.
  • Confirm that you are set up with and are connected to an Internet service provider.
  • Confirm that your connection to the wireless service provider is turned on and that the signal from the wireless network is unobstructed.
  • Verify your user name and password with your Internet service provider.
  • Verify that the network you are trying to connect to is available by contacting your Internet service provider or by trying to connect to it from a PC.

Connect to the Internet

Change connection options

  • On the Home screen, tap Start > Internet Explorer.
  • Tap Menu > Tools > Options.
  • Tap Connections.
  • Do one of the following:
    • To allow Internet Explorer to select network settings, select Automatically detect settings.
    • To manually choose network settings, in Select network, select the network to which Internet Explorer should connect.
  • Click Done.

Open Internet Explorer Mobile

  • On the Home screen, tap Start > Internet Explorer.

Favorites

Add a favorite

  • In Internet Explorer Mobile, go to the page you want to add.
  • Tap and hold the page, and tap Add to Favorites.
  • Confirm or change the name and select a folder for storing the favorite.

Add a folder in Favorites

  • In Internet Explorer Mobile, tap Menu > Favorites >Add/Delete tab.
  • Tap New Folder. Enter a name for the folder, and tap Add.

Delete a favorite or folder

  • In Internet Explorer Mobile, tap Favorites > Add/Delete tab.
  • Select the item you want to delete, and tap Delete.

View favorites

  • From the Home screen, tap Internet Explorer.
  • Tap Menu > Favorites.
  • On the Open tab, tap the page that you want to view.
Note
If a favorite link is dimmed or you receive a message that the page is not available, you must download the page to your device through synchronization or connect to the Internet.

Navigate the Internet

Send a link via e-mail

  • In Internet Explorer Mobile, go to the page you want to send.
  • Tap Menu > Tools > Send Link via E-mail.
  • Tap Text Messages or Outlook E-mail.
A new message is created with the page address inserted in the message body.

View the History list

  • The History list contains links to Web sites visited in previous days and weeks.
  • In Internet Explorer Mobile, tap Menu > History.
  • Do any of the following:
    • To view a page, tap it.
    • To change the information displayed in the History list, tap the sort list (labeled Page Title by default).

Clear the History list

  • In Internet Explorer Mobile, tap Menu > Tools > Options > Memory tab.
  • Tap Clear History.
Tip
To change the number of days that links are stored the History list, change the number in the day(s) box.

Download and save a file from the Web

Saving a file or program and opening it later allows you to take precautions such as checking the file with a virus scanner or disconnecting from the Internet before you open the file or run the program.
  • In Internet Explorer Mobile, go to the page that contains the file you want to save.
  • Tap the file, and tap Save As.
  • In the Name box, enter a new name for the file.
  • Do any of the following:
    • In the Folder list, tap the folder where you want to save the file.
    • In the Location list, select where you want to store the file: Main memory or Storage card.
  • When finished, tap OK.

Delete temporary Internet files

Some Web content is stored as you view it to speed up the display of pages you frequently visit or have already seen. Internet files are also stored on your computer when you make Web pages available for offline browsing. You may want to delete these files to free storage space.
  • In Internet Explorer Mobile, tap Menu > Tools > Options > Memory tab.
  • Tap Delete Files.
  • All pages stored on your device, including offline favorites content, will be deleted.

Choose a Home page

  • In Internet Explorer Mobile, tap Menu > Tools > Options > General tab.
  • Do one of the following:
    • To use the displayed page as your Home page, tap Use Current.
    • To use the default Home page, tap Use Default.
Tip
To go to your Home page, tap Menu > Home.

Copy text from a Web page

  • In Internet Explorer Mobile, tap and hold the page, and tap Select All Text.
  • Tap and hold the page, and tap Copy.

Save a picture from a Web page

  • In Internet Explorer Mobile, tap and hold the picture, and tap Save Image.
  • Do one of the following:
    • To save the picture in My Pictures on your device, tap Yes.
    • To save the picture in another location such as a storage card, tap Save As.

Change cookies and security settings

Internet Explorer Mobile supports the protocols used by Secure Sockets Layer (SSL). A connection that uses SSL helps you to send personal information more safely.

Cookies are small files containing information about your identity and preferences so that a page can tailor information to your needs. The page sends the file, and it is stored on your mobile device.

  • In Internet Explorer Mobile, tap Menu > Tools > Options > Security tab
  • Select the check boxes for the options you want, and click OK.
Tip
To prevent Internet Explorer Mobile from accepting any cookies, clear the Allow cookies check box.

Display

Change how Web pages fill the screen

  • In Internet Explorer Mobile, tap Menu > View.
  • Tap one of the following:
    • One Column. Arranges the content into one column that is as wide as the screen. This means that you will rarely have to scroll horizontally.
    • Default. Maintains a layout similar to what you see on a desktop computer, but it makes items smaller and arranges the content so that you can see most of it without having to scroll horizontally.
    • Desktop. Keeps the same layout and size as on a desktop computer, which will require both horizontal and vertical scrolling.

Change the size of text on Web pages

  • In Internet Explorer Mobile, tap Menu > Zoom, and tap the size you want.

Show or hide pictures on Web pages

  • In Internet Explorer Mobile, tap Menu > View > Show Pictures.

    A check mark next to Show Pictures indicates that pictures will be displayed on Web pages.

View a page in full screen mode

  • In Internet Explorer Mobile, tap Menu > View > Full Screen.

Connect to the Internet

Change connection options

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Tools > Options.
  • Click Connections.
  • Do one of the following:
    • To allow Internet Explorer to select network settings, select Automatically detect settings.
    • To manually choose network settings, in Select network, select the network to which Internet Explorer should connect.
  • Click Done.

Open Internet Explorer Mobile

  • On the Home screen, click Start > Internet Explorer.

Favorites

Add a Web page to the Favorites list

  • On the Home screen, click Start > Internet Explorer.
  • To go to the page you want to add, click Menu > Address Bar, enter the address, and click Go.
  • Click Menu > Add to Favorites.
  • Confirm or change the name and Web page address.
  • In Folder, select a folder for this favorite.
  • Click Add.
Tip
A quick way to add favorites to your phone is to synchronize with your PC using ActiveSync. For more information, see ActiveSync Help on your PC.

View favorites

  • On the Home screen, click Start > Internet Explorer.
  • Click Favorites.
  • Select a favorite and click Go.
Note
If a favorite link is dimmed or you receive a message that the page is not available, you must download the page to your device through synchronization or connect to the Internet.

Delete a favorite or folder

  • On the Home screen, click Start > Internet Explorer.
  • Click Favorites.
  • Select the favorite to delete.
  • Click Menu > Delete.
  • Click Yes to confirm the deletion.

Edit a favorite

  • On the Home screen, click Start > Internet Explorer.
  • Click Favorites.
  • Select the favorite to edit.
  • Click Menu > Edit.
  • Make your changes and click Done.

Create a new folder in Favorites

  • On the Home screen, click Start > Internet Explorer.
  • Click Favorites.
  • Click Menu > Add Folder.
  • In Name, enter a name for the folder.
  • Click Add.

Move a favorite to a folder

  • On the Home screen, click Start > Internet Explorer.
  • Click Favorites.
  • Select the favorite to move.
  • Click Menu > Edit.
  • Under Folder, scroll to the folder to which you want to move the favorite.
  • Click Done.

Navigate the Internet

Go to a Web page

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Address Bar.
  • Enter the address, and click Go.

Clear history, cookies, or temporary files

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Tools > Options.
  • Click Memory.
  • Select the type of memory to clear.
  • Click Clear, click Yes, and then click Done.

Go to a Web page in the History list

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > History.
  • Select the Web page, and click Go.

Send a link via e-mail

  • On the Home screen, click Start > Internet Explorer.
  • Go to the Web page you want to send.
  • Click Menu > Tools > Send Link via E-mail.
  • Select Text Messages or Outlook E-mail.
A new message is created with the page address inserted in the message body. You may be charged by your service provider to send a text message.

See Use Text Messaging for more information.

Display

Change Web page display options

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View.
  • Select one of the following:
    • One Column. Arranges the content into one column that is as wide as the screen. This means that you will rarely have to scroll horizontally.
    • Default. Maintains a layout similar to what you see on a desktop computer, but it makes items smaller and arranges the content so that you can see most of it without having to scroll horizontally.
    • Desktop. Keeps the same layout and size as on a desktop computer, which will require both horizontal and vertical scrolling.

Change the size of text on Web pages

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > Zoom and select the size you want.

Show or hide pictures on Web pages

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View > Show Pictures.
    A check mark next to Show Pictures indicates that pictures will be displayed on Web pages.

View a page in full screen mode

  • On the Home screen, click Start > Internet Explorer.
  • Click Menu > View > Full Screen.
Tip
To exit full screen mode, press one of the SOFT KEYs, and then click Menu > View > Full Screen to cancel the selection.
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