Windows Mobile

Set up and customize your phone

Your Windows Mobile phone has many configurable settings. Here's how you can configure them for your use.

For how-to instructions that fit the type of phone you have (touch screen or non-touch screen) and the version of Windows Mobile on it (version 5 or 6), select the correct tab, below. Not sure? Identify your Windows Mobile phone.

6.0 Touch Screen6.0 Non-Touch Screen5.0 Touch Screen5.0 Non-Touch Screen

Configure the device

Configuring your device involves making some one-time settings that personalize the device for your use.

Set the date and time

  • Tap Start > Settings > System tab > Clock & Alarms.
  • On the Time tab, select the correct time zone and set the date and time.
Note
During synchronization, the time on your device is updated with the time on your computer.

Set up language and regional settings

Regional settings specify the style in which numbers, currency, dates, and times are displayed.
  • Tap Start > Settings > System tab > Regional Settings.
  • On the Region tab, select your language and region.
    The region you select determines which options are selected by default on these other tabs: Number, Currency, Time, and Date.
  • To change other settings, tap a tab and make the changes you want.
  • Tap OK.

Specify the sound for an event

  • Tap Start > Settings > System tab > Sounds & Notifications.
  • On the Sounds tab, select the check box for each type of item for which you want to enable a sound.
  • Tap the up arrow, and then tap Show Options.
  • On the Notifications tab, in Event, tap an event name and select how you want to be notified by selecting the appropriate check boxes.
    You can select several options, such as a special sound, a message, a flashing light, or a vibration.
Tip
Turning off sounds and the flashing light helps to conserve battery power.

Select a background image for the Today screen

You can add a favorite picture or other image to your device and use it as a background image for your Today screen display. Be aware that background pictures can make it harder to read text on the Today screen.
  • Tap Start > Settings > Personal tab > Today.
  • Select the Use this picture as the background check box and tap Browse to view a list of your picture files.
  • In Folder, select the folder that contains the picture you want to use.
  • In Type, select the file type of the picture.
  • Tap the file name of the picture you want to use.
  • Tap OK.

Tips

  • To revert to the default background, tap Start > Settings > Today. Under Select a theme for your device, tap Windows Default. Clear the Use this picture as the background check box, and then tap OK.
  • When you use the camera to take a picture, you can tap Menu > Set as Today Background. When you do this, you can select the degree of transparency you want when the picture is used as a background image.
  • Tap the up arrow, and then tap Go to Slide.

Change the size of text on the screen

  • Tap Start > Settings > System tab > Screen > Text Size tab.
  • Move the slider to increase or decrease the text size.
  • Tap OK.

Security and personal information

You can make your device more secure by enabling the device lock and configuring it with a SIM PIN.
  • The device lock can improve the security of your device and information by locking your device after it is unused for a specified time. You unlock the device by entering your password.
  • The SIM PIN helps protect information that is stored on your SIM card. After it is set up, you must enter the SIM PIN every time that you turn on the device.
There are several ways to better protect the information that you store on your device.
  • You can encrypt files as they are added to an optional storage card so that the files can only be read on your device.
  • You can encrypt some of your outgoing e-mail to restrict access and prevent forwarding, copying, or printing of sensitive information (for Outlook e-mail using an Exchange Server only).
  • You can use digital signatures to improve the security of outgoing e-mail (for Outlook e-mail using an Exchange Server only).

Add owner information

You can enter personal information on your device. This includes your name, phone number, e-mail address, and notes. This information might help someone return your device to you if you lose it.
  • Tap Start > Settings > Personal tab > Owner Information.
  • On the Identification tab, enter your personal information.
  • Tap OK.
Tip
If owner information is displayed on the Today screen, you can open and edit the information directly from the Today screen. Just tap that section of the screen.

Set up the device lock

You can help keep data more secure by requiring a password every time that the device is turned on.
  • Tap Start > Settings > Personal tab > Lock.
    If there is an existing device lock and you want to change it, enter the device lock password and then tap Unlock.
  • Select the Prompt if device unused for check box, and in the box to the right side select how long your device must be unused before a password is required. If your administrator has set a minimum period of time, you can set a shorter time interval but not a longer one.
  • In the Password type box, select the type of password you want to use. Enter the password and, if it is necessary, confirm the password.
    • Simple PIN indicates a password and uses only the numbers 0 - 9.
    • Strong alphanumeric indicates passwords that use uppercase and lowercase letters, numbers, and symbols such as punctuation marks.
  • On the Hint tab, enter a phrase that will help you remember your password, but that does not allow other people to guess your password.
    The hint will be displayed after the wrong password is entered four times.
  • Tap OK.
The next time that the device is turned on, you will be prompted to enter your password.

Tips

  • If your device is configured to connect to a network, use a strong alphanumeric password to help protect network security.
  • To make sure that you can always make emergency calls, do not begin your password with the digits of the local emergency services phone number.
  • Every time that a wrong password is entered, the time that the device takes to respond will be longer and longer until the device appears not to be responding. Contact your service provider if you are locked out of your device.

Enable or disable a PIN for your SIM card

You can prevent other people from using your device by enabling a personal identification number (PIN) for its Subscriber Identity Module (SIM) card.

A SIM is a smart card that stores your telephone account information. Your device becomes programmed immediately when you insert the SIM card. The wireless service provider will supply you with the PIN.

If you enable a SIM PIN, you must enter the PIN every time that you turn on your device.

  • Tap Start > Settings > Phone.
  • Tap the Phone tab.
  • Under Security, tap the Require PIN when phone is used check box.
  • On the phone keypad, enter the PIN, and then tap Enter.
    If this is the first time that you are entering a SIM PIN, enter the default PIN, which may be 1234. If this PIN does not work, you can obtain the PIN from the wireless service provider that sold the device.
    The message “PIN enabled” appears on the screen, and the device returns to the Phone tab.
  • Tap OK.
Tip
To disable a PIN for your SIM card, repeat steps 1 to 5. After step 4, you will see the message “PIN disabled” on the screen.

Change the PIN for your SIM card

You can make it more difficult for unauthorized persons to make calls on your device by changing the SIM PIN regularly. Before you can change the SIM PIN, make sure that it is enabled.
  • Tap Start > Settings > Phone.
  • Tap the Phone tab.
  • Under Security, tap Change PIN.
  • On the phone keypad, enter the old SIM PIN, and then tap Enter.
  • Enter the new SIM PIN, and then tap Enter.
  • Enter the new SIM PIN again, and then tap Enter.
    If this is the first time that you are setting a SIM PIN, a message will tell you that you must select the Require PIN when phone is used check box on the Phone tab before you can set the PIN. To return to the Phone tab, tap Cancel.
  • Tap OK.

View system information

You may need to retrieve system information when troubleshooting your device or when you add or update software. You can view the following information:
  • Operating system
  • Version information
  • Copyright
  • Available storage and memory
  • Processor
  • ROM update versions
  • Tap Start > Settings > System tab > About.
    Your device may use Device Information instead of About.
  • Tap any tab to view the information on that tab.

Turn on the key lock

When you are in a hurry, you can quickly set the key lock. Key lock prevents accidental input by pressing keys when you did not mean to (such as when the device is in a pocket), but does not require a password to unlock.
  • On the Today screen, tap Device unlocked.
Tip
To unlock the key lock, on the Today screen, tap Unlock. Tap Unlock again or press the * key.

Troubleshoot the SIM card

The left column in the following table lists problems that you may experience with your device's SIM card. In the right column, you will find an explanation of what the problem might indicate and possible solutions.
Problem Description and Solution
The SIM card is invalid or missing.
  • Check that a SIM card is installed correctly.
You have to enter the SIM PIN.
  • If you are using your device for the first time and your SIM card is locked, you must enter the personal identification number (PIN) supplied with the SIM card to unlock it.
  • The PIN check feature has been enabled. You must enter the PIN every time that the device is turned on.
You see a message that states that a personal unblocking key (PUK) is required.
  • If you forget or lose the device password, contact the wireless service provider to obtain the PUK code.
You forget the password, PIN, reset password, or PUK codes.
  • If you forget or lose a PIN or PUK code, or if you have not received such a code, contact the wireless service provider.
  • For information about passwords, contact the appropriate access provider. For example, a commercial Internet service provider (ISP), wireless service provider, or network operator.
     

Battery management

Correct maintenance and power management will maximize the life of the battery.

Make the battery last longer

You can do several things to make the battery in your device last longer:
  • Adjust power-management settings to decrease screen brightness and also how long the backlight and screen displays stay on.
  • Synchronize your device with your computer less frequently (for example, once every hour or two, instead of once every five minutes).
  • Turn off Bluetooth (if available on your device).

Change power-management settings

You can use the Power screen to check the battery's remaining power and to adjust settings that extend battery life. For example, setting brief backlight and display time outs will extend battery life.
  • Tap Start > Settings > System tab > Power.
  • Tap the Advanced tab.
  • Select the check box for each condition where you want the device to turn off automatically. Then select the time interval.

Power and charging problems

The left column in the following table lists power and charging problems that you may experience with your device. In the right column, you will find an explanation of what the problem may indicate and possible solutions.
Problem Description and Solution
The device malfunctions or does not function.
  • Remove the battery and reinstall it. Turn on the device. If the problem persists, contact a service representative.
The battery standby time is shorter than expected.
  • Batteries can wear down. Standby time may grow shorter over time.
  • Leaving a fully charged device in a cold or hot location for a long time may reduce battery life.
  • Standby time depends on where you use the device. The actual time may vary from the battery's specifications.
The device becomes hot.
  • This may occur when you are on a call or when you use programs such as games, the Internet, the media player, or the camera for a long time because the device uses more power at those times. End your call or stop using those programs until the device cools down.
The battery level seems sufficient, but the device will not turn on.
  • Remove the battery and reinstall it. Then turn on the device.
  • Clean the metal contacts on the battery and on the device with a dry cloth. Reinstall the battery and turn on the device.
The device turns off when the power adapter is connected.
  • Dust on the contacts may cause the device to turn off unexpectedly or cause other charging problems. Clean the metal contacts on the battery and on the device with a dry cloth.

Manage folders and programs

Understanding how to manage folders and programs will enable you to take advantage of the many capabilities of your device.

Explore files and folders

You can browse the contents of folders on your device. The highest-level folder is named My Device and resembles the My Computer folder on a computer. The My Device folder contains the My Documents, Program Files, Temp, and Windows folders, among others.
  • Tap Start > Programs > File Explorer..
  • Tap the folder list (labeled My Documents by default) and tap the folder that you want to explore.
    To find the folder that you want, you may have to tap a folder from the folder list, or one listed in the main window.
  • Do any of the following:
    • To open an item, tap it.
    • To select multiple items, tap and drag.
    • To cut, copy, rename, delete, beam, or send an item as an e-mail attachment quickly, tap and hold the item, and then tap a command.
Tip
The contents of a folder can be sorted by name, date, size, or type by tapping the Sort By list. The default is to sort by name.

Create a new folder

You can create new folders in My Files to help organize the files on your device.
  • Tap Start > Programs > File Explorer.
  • Tap the folder in which you want to create the sub-folder.
    If necessary, tap Up to view more folders.
  • Tap Menu > New Folder.
  • Enter a name for the folder, and then press ENTER. The new folder will be created.

Move files between folders

You can move files between folders to help organize your content. If necessary, you can create new folders in My Documents.
  • Tap Start > Programs > File Explorer.
  • Tap the folder that contains the file that you want to move.
    If necessary, tap Up to view more folders.
  • Scroll to the file.
  • Tap Menu > Edit, and then tap Cut or Copy.
  • Navigate to the folder to which you want to move the file, and tap it.
  • Tap Menu > Edit > Paste. The file will be moved or copied.
  • Tap Up to return to the folder list.

Locate downloaded files

There are many ways to download different types of files to your device. Where your device stores downloaded files depends on the type of file and the method used to download it. Here are some common download scenarios to help you locate downloaded files on your device.
  • ActiveSync and Windows Mobile Device Center (WMDC) - If you use the ActiveSync or WMDC programs to move a program or file manually from your computer to your device, you will determine the location of that program or file. Usually this will be in one of the folders in the My Device folder. Be aware that a downloaded program may be moved by the device after it is installed (see "Locating program downloads" in this topic).
    Note: ActiveSync on your device works with WMDC on computers with Windows Vista, and with ActiveSync on computers with Windows XP.
  • Locating media downloads - When You Download music, ring tones, or videos from a Web site, the files will be added automatically to the appropriate folder. For example, ring tones will be added to the My Ringtones folder.
  • Locating program downloads - Program files behave differently than media files because they must be installed after they have been downloaded. When a program is installed, it will be stored by the device in an appropriate location. For example, a game will be installed in the Games folder.

Overview of adding a program to your device

You can add a program to your device by:
  • navigating on your computer to the Web page that has the program and downloading it directly to your device through the USB cable; or
  • downloading the program to your computer and then moving it to your device by using ActiveSync or WMDC; or
  • navigating to the Web page on your device and then downloading the program.
Most Web pages will automatically install the program on your device if it is connected during the download. Your device will store the program in the appropriate location; for example, games will be added to the Games folder.

Note
ActiveSync on your device works with WMDC on computers with Windows Vista, and with ActiveSync on computers with Windows XP.

Tip
Many Web sites indicate the type of mobile device a program can be used on. For your device, download programs compatible with Windows Mobile touch screen devices.

Add a program by using your PC and USB cable

  • Connect your device to your computer using the USB cable.
  • On your computer, navigate to the Web page that has the program that you want to download.
  • Follow the download instructions on the Web page. When you are prompted by the Web page, select Run instead of Save.
  • When your device notifies you that the installation is complete, tap OK.
    You may need to restart the device to complete the installation.

Add a program by using ActiveSync or WMDC

  • Disconnect your device from your computer.
  • On your computer, navigate to the Web page that has the program that you want to download.
  • Follow the download instructions on the Web page. When you are prompted by the Web page, select Run instead of Save.
  • After the program downloads to your computer, connect your device by using the USB cable.
  • Do one of the following on your computer:
    • If you are using ActiveSync, in the ActiveSync window, click Tools, and then click Explore Smartphone.
    • If you are using WMDC, in the WMDC window, rest your mouse on File Management and then click Browse the contents of your device in the drop-down menu.
  • Move the program from your computer to the Mobile Device window.
  • On your device, tap Start > Programs > File Explorer.
  • In the My Documents folder, tap the program.
  • If your device asks you to restart to complete installation, tap OK.

Add a program by using your device browser

  • On your device, navigate to the Web page that has the program that you want to download.
  • Follow the download instructions on the Web page.
  • If you are prompted, select the folder where you want to save the file.
  • When your device notifies you that the installation is complete, click OK.

Remove a program from your device

If you have installed a program that you no longer use, or if you want to free device memory for other programs, you can remove a program from your device.
  • Tap Start > Settings > System tab > Remove Programs.
  • Scroll to the program that you want to remove.
  • Tap Remove.
  • Tap OK.

Find out how much memory is available

You can see how much memory is available on your device for running programs and storing information. If the available memory is low, it may be difficult or impossible to install new programs or to save files.
  • Tap Start > Settings > System tab > Memory.
The Main tab displays memory allocated to file and data storage compared with program storage. This tab also displays memory that is being used compared with the available memory.

Configure the device

Configuring your device involves adjusting settings that personalize the device for your use, such as setting a ring tone or changing the Home screen background image.

Set the date and time

Setting the date and time on your device makes sure that your calendar and alarm alerts will be accurate.
  • On the Home screen, click Start > Settings > Clock & Alarm < Date and Time.
  • In Time Zone, select your time zone.
  • In Date, edit the month, day, or year.
  • In Time, edit the hour, minute, and second.
  • Click Done.
Note
During synchronization, the time on your device is updated with the time on your computer.

Set up language and regional settings

You can set preferences on your device for language, locale, date style, and time format.
  • On the Home screen, click Start > Settings > Regional Settings.
  • In Language, select your preferred language.
  • In Locale, select the locale for the language you selected. The locale you specify automatically changes the remaining options (such as date, time, and currency).
  • To further customize settings, click the setting and select the desired option.
  • Click Done.

Select a profile

You can select profiles that automatically adjust some device settings, such as ring type and notification volume, to suit where and how you use the device. For example, you can select a different profile for meetings and other settings where the default profile may be unsuitable.
  • On the Home screen, scroll down to Profile: [Type] (such as Profile: Normal) and press ENTER.
  • Click the profile you want to use:
    • Normal is the default setting.
    • Silent is set to silent for rings, reminders, and notifications. Alarms will still sound.
    • Vibrate is set to vibrate for rings, reminders, and notifications. Alarms will still sound.
    • Outdoor is set for louder sounds for rings, alarms, reminders, and notifications.
    • Automatic switches between the Normal profile and the Vibrate profile whenever the calendar indicates that you are busy.
Tip
To view or edit the settings for a profile, scroll to the profile and click Menu > Edit. Change the options as you want, and then click Done.

Customize a profile

By setting up profiles, you customize your device for use during meetings, while you are using a headset, while driving a car, or while you are using the speakerphone feature.

Within each profile, you can customize the type and volume for rings, alarms, and notifications, and also the sound volume for the operating system.

  • On the Home screen, scroll down to Profile: [Type] (such as Profile: Normal) and press ENTER.
  • Click the profile you want to customize.
  • Click Menu > Edit.
  • Scroll to each field and enter text, or scroll left or right to select the settings that you want.
  • Click Done.

Set up sounds

You can set up sounds on your device and associate them with events. These include incoming calls, reminders, new e-mail messages, new text messages, new voice messages, and warnings. Each event can have a distinctive sound to help you identify the event by its sound.
  • Ring tone is the sound for an incoming call.
  • Internet call ring tone is the sound for an incoming Internet call.
  • Reminders is the sound for an upcoming calendar event.
  • New email is the sound for a new e-mail.
  • New text message is the sound for a new text message.
  • New voice message is the sound for a new voice message.
  • New instant message is the sound for a new instant message.
  • New channel message is the sound for a new channel message.
  • Alarm clock is the sound for an alarm.
  • SIM toolkit messages is the sound for a SIM card notification.
  • Exclamation is the sound cautioning you about an action you want to perform on the device.
  • Question is the sound for a question about an action you want to perform on the device, such as saving a draft folder.
  • Warnings is the sound for a warning, such as a low battery.
  • Warnings is the sound for a warning, such as a low battery.
  • On the Home screen, click Start > Settings > Sounds.
  • Scroll up or down through the list to the notification type.
  • For each notification type, scroll left or right to find the ring tone you want. As you scroll through the ring tone options, you will hear each tone in turn. To hear the tone again after you have selected it, click Menu > Play. If you do not want to associate a sound with an event, select None.
  • Click Done.

Change the Home screen image

You can add a favorite picture or other image to your device and use it as a background image for your Home screen display.
  • On the Home screen, click Start > Settings > Home Screen.
  • Scroll left or right in the Background image field to select an image. You can also change the Home screen layout, Color scheme, and Time out on this screen.
  • Click Done.
Tip
The Background image screen shows file names only. You can preview pictures and see their file names in Pictures & Videos.

Change the size of text on the screen

  • On the Home screen, click Start > Settings > Accessibility.
  • In the System font size field, select Large for a larger font or Normal for the usual font size.
  • Click Done.

Security and personal information

You can improve device security by setting up the device lock and enabling the SIM PIN.
  • The device lock is a separate code that can improve the security of your device and your information by locking your device after it is unused for a specified period of time. You unlock the device by entering your password.
  • The SIM PIN helps protect information that is stored on the removable SIM card. After it is set up, you must enter the SIM PIN every time that you turn on the device.
There are several ways to better protect the information that you store on your device.
  • Files can be encrypted as they are put on an optional storage card so that the files can only be read on your device.
  • Some of your outgoing e-mail can be encrypted to restrict access and prevent forwarding, copying, or printing of sensitive information.
  • Digital signatures can improve the security of outgoing e-mail.

Add owner information

You can enter personal information on your device. This includes your name, phone number, e-mail address, and notes. This information might help someone return your device to you if you lose it.
  • On the Home screen, click Start > Settings > Owner Information.
  • Complete the following:
    • In Name, enter your name.
    • In Telephone number, enter a number other than your device number where you can be reached.
    • In Email address, enter your e-mail address.
    • In Notes, enter any other information that you want to include.
  • Click Done.

Set up the device lock

You can create a password for unlocking your device that will help prevent unauthorized use of your device or the information that it contains. However, if you lose your device when it is locked, someone who finds the device will be unable to view any personal information that you have entered that would allow them to contact you.
  • On the Home screen, click Start > Settings > Security > Device Lock. If you already have a password, you will be prompted to enter it before you can continue.
  • Select the Prompt if device is unused for check box.
  • Scroll left or right to select a time limit. If your administrator has set a time interval, you can set a shorter interval but not a longer one.
  • Scroll left or right to select a Password type.
    • Simple PIN indicates a numeric password.
    • Strong alphanumeric indicates passwords that use uppercase and lowercase letters, numbers, and symbols such as punctuation marks.
  • Enter and confirm your password, and then click Done.
  • Click Yes to confirm.

Additional tips for setting up the device lock:

  • If your device is configured to connect to a network, use a strong password to help protect network security.
  • To make sure that you can always make emergency calls, do not begin your password with the digits of the local emergency services phone number.
  • Every time that a wrong password is entered, the device takes longer and longer to respond, until the device appears not to respond. Contact your service provider if you are locked out of your device.

If the device is provided by your employer, your administrator may set:

  • restrictions on simple PINs; for example, you might be unable to use numbers in sequence (1234) or repeated numbers (2222)
  • a minimum password length
  • restrictions on reusing passwords you have previously used on this device

Enable or disable a PIN for your SIM card

You can help to prevent other people from using your device by enabling a personal identification number (PIN) for its Subscriber Identity Module (SIM) card.

A SIM is a smart card that stores your telephone account information. Your device becomes programmed immediately when you insert the SIM card. The wireless service provider will supply you with the PIN.

If you enable a SIM PIN, you must enter the PIN every time that you turn on your device.

  • On the Home screen, click Start > Settings > Security > Enable SIM PIN.
  • Enter the PIN provided by the wireless carrier, and then click Done.
Tip
To disable the SIM PIN, click Start > Settings > Security > Disable SIM PIN, enter the PIN, and then click Done.

Change the PIN for your SIM card

You can change the SIM PIN if you think the original SIM PIN is not secure enough.
  • On the Home screen, click Start > Settings > Security > Change SIM PIN.
  • Enter the old PIN, then enter the new PIN and enter it a second time to confirm the PIN.
  • Click Done.

View system information

You may have to retrieve system information when troubleshooting your device or when you are adding or updating software.

You can use the About screen to view the following information:

  • Operating system
  • Version information
  • Copyright
  • Available storage and memory
  • Processor
  • Processor
  • ROM update versions
You can use the System Information screen to view hardware information such as CPU, Speed, RAM, Model Name, and more.
  • On the Home screen, click Start > Settings, and then click About or System Information.
  • Click Done when you are finished.

Turn on the key lock

When you are in a hurry, you can quickly set the key lock using the Quick List or the END key. Key lock prevents accidental keypad input caused by pressing keys when you did not mean to (such as when the device is in a pocket), but does not require a password to unlock.

Note
Key lock is not available on all devices.

  • Press and hold the END key.
    OR
  • Press and hold the END key.
Tip
To unlock the key lock, click Unlock, and then press the * key. If you have set up Device Lock, you might have to enter that password and then click Unlock again.

Troubleshoot the SIM card

The left column in the following table lists problems that you may experience with your device's SIM card. In the right column, you will find an explanation of what the problem might indicate and possible solutions.
Problem Description and Solution
“Invalid or missing SIM card. You can still make emergency calls if your service provider supports it.”
  • Check that the SIM card is installed correctly.
“Enter SIM PIN” appears.
  • If you are using your device for the first time and your SIM card is locked, you must enter the personal identification number (PIN) supplied with the SIM card to unlock it.
  • The PIN check feature has been enabled. You must enter the PIN every time that the device is turned on. To disable this feature, click <b>Start</b> > <b>Settings</b> > <b>Security</b> > <b>Disable SIM PIN</b>, enter the PIN, and then click <b>Done</b>.
“PUK Required” appears.
  • If you forget or lose the device password, contact the wireless service provider to obtain the Personal Unlocking Key (PUK) code.
I forgot the password, PIN, reset password, or PUK codes.
  • If you forget or lose a PIN or PUK code, or if you have not received such a code, contact the wireless service provider.
  • For information about passwords, contact the appropriate access provider. For example, an Internet service provider, wireless service provider, or network operator.

Battery management

Make the battery last longer

You can do several things to make the battery in your device last longer:
  • Searching for Wi-Fi networks consumes power. When you know you are out of range of Wi-Fi networks (if Wi-Fi is available on your device), turn Wi-Fi off.
  • Adjust power-management settings to decrease screen brightness and also how long the backlight and screen displays stay on.
  • Synchronize your device less frequently (once every hour or two, instead of once every five minutes, for example).
  • Turn Bluetooth off when you are not using it (if Bluetooth is available on your device).
  • Use the Bluetooth discoverable mode only when you are trying to establish a Bluetooth partnership.
  • Select the Receive incoming beams setting only while you are trying to receive beamed files.

Change power-management settings

You can use the Power Management screen to check the battery's remaining power and to adjust settings that extend battery life. For example, setting brief backlight and display time outs will extend battery life.
  • On the Home screen, click Start > Settings > Power Management.
  • Adjust the following:
    • In Backlight time out on battery, select the number of seconds the device must be idle before the screen backlight turns off.
    • In Backlight time out on AC, select the number of minutes the device must be idle when you are using the AC power adapter before the screen backlight turns off. This setting will not affect battery life.
    • In Display time out, select the number of minutes the device must be idle before the screen turns off.
    • In Light Sensor Enable, select On if you want the keypad to light up only in the dark (to save power), or Off if you want it to light up whenever it is used. Not all devices have this setting.
  • Click Done.
Tip
Main Battery displays the relative strength of the battery.

Power and charging problems

The left column in the following table lists power and charging problems that you may experience with your device. In the right column, you will find an explanation of what the problem may indicate and possible solutions.
Problem Description and Solution
The device malfunctions or does not function
  • Remove the battery and reinstall it. Turn on the device. If the problem persists, contact a service representative.
The battery standby time is shorter than expected
  • Batteries can wear down. Standby time may grow shorter over time.
  • Leaving a fully charged device in a cold or hot area for a long period may reduce battery life.
  • Standby time depends on where you use the device. The actual time may vary from the battery's specifications.
     
The device becomes hot
  • This may occur when you are on a long call or when you use programs such as games, the Internet, media player, or the camera for a long time because the device uses more power at those times. End your call or stop using those programs until the device cools down.
The battery level seems sufficient, but the device will not turn on
  • Remove the battery and reinstall it. Then turn on the device.
  • Clean the metal contacts on the battery and on the device with a dry cloth. Reinstall the battery and turn on the device.
The device turns off when the adapter is connected
  • Dust on the contacts may cause the device to turn off unexpectedly or cause other charging problems. Clean the metal contacts on the battery and on the device with a dry cloth.

Manage folders and programs

Understanding how to manage folders and programs will enable you to take advantage of the many capabilities of your device.

Explore files and folders

You can browse the contents of folders on your device. The root folder is named My Device and is similar to the My Computer folder on a computer. The My Device folder contains the My Documents, Program Files, Temp, and Windows folders, among many others.
  • On the Home screen, click Start > File Explorer.
  • To find the folder that you want, do one of the following:
    • Select one of the folders listed in the main window.
    • Click Menu > My Documents and browse through the folders in My Documents on your device.
    • Click Menu > My Device and browse through all the folders on your device.
  • Click the item you want to open.

Create a new folder

You can create new folders in File Explorer to help organize the content on your device.
  • On the Home screen, click Start > File Explorer.
  • Do one of the following:
    • To create a new top-level folder, click Menu > Edit > New Folder.
    • To create a folder inside an existing folder, scroll to the folder in which you want to create the sub-folder, press ENTER, and then click Menu > Edit > New Folder.
  • Enter a name for the folder, and then press ENTER. The new folder will be added.

Move files between folders

You can move files between folders to help organize your files and information. If it is necessary, you can create new folders in File Explorer.
  • On the Home screen, click Start > File Explorer.
  • Scroll to the folder that contains the file that you want to move and press ENTER.
  • Scroll to the file.
  • Click Menu > Edit > Cut or Copy.
  • Locate the folder to which you want to move the file and press ENTER.
  • Click Menu > Edit > Paste. The file will be moved or copied.
  • Press the BACK button to return to the list of folders.

Locate downloaded files

You can download different types of files to your device in several ways. Where your device stores downloaded files depends on the type of file and the method that was used to download it. Here are some common download scenarios to help you locate downloaded files on your device.
  • ActiveSync and Windows Mobile Device Center (WMDC) - If you use the ActiveSync or WMDC programs to move a program or file manually from your computer to your device, you will determine the location of that program or file. Usually this will be in one of the folders in the My Device folder. Be aware that a downloaded program may be moved by the device after it is installed (see "Locating program downloads" in this topic).
    Note: ActiveSync on your device works with WMDC on computers with Windows Vista, and with ActiveSync on computers with Windows XP.
  • Locating media downloads - When you download media such as music, ring tones, or videos from a Web site, the files will be placed automatically in the appropriate folder. For example, ring tones will be placed in the My Ringtones folder (click Start > File Explorer to locate the My Ringtones folder).
  • Locating program downloads - Program files behave differently than media files because they must be installed after they have been downloaded. When a program is installed, it will be stored by the device in an appropriate location. For example, a game will be installed in the Games directory.

Overview of adding a program to your device

You can add a program to your device by:
  • Navigating on your computer to the Web page that has the program and downloading it directly to your device through a USB cable; or
  • Downloading the program to your computer and then moving it to your device by using ActiveSync or Windows Mobile Device Center; or
  • Doing to the Web page on your device and then downloading the program.
Most Web pages will automatically install the program on your device if it is connected during the download. Your device will store the program in the appropriate location. Games, for example, will be placed in the Games directory.
Note: ActiveSync on your device works with Windows Mobile Device Center on Windows Vista, and with ActiveSync on Windows XP.
Tip: Many Web sites will indicate the type of mobile device a program can be used on. Download programs that are compatible with Windows Mobile non-touch screen devices.

Add a program by using your PC and USB cable

  • Connect your device to your computer using the USB cable.
  • On your computer, locate the Web page that has the program that you want to download.
  • Follow the download instructions on the Web page. When you are prompted by the Web page, select Run instead of Save.
  • Confirm the installation on your device when you are prompted.
  • When your device notifies you that the installation is complete, click Done.

Add a program by using ActiveSync or WMDC

  • Disconnect your device from your computer.
  • On your computer, locate the Web page that has the program that you want to download.
  • Follow the download instructions. When you are prompted by the Web page, select Save instead of Run.
  • After the program downloads to your computer, connect your device by using the USB cable.
  • Do one of the following on your computer:
    • If you are using ActiveSync, in the ActiveSync window, click Tools, and then click Explore Smartphone.
    • If you are using WMDC, in the WMDC window, rest the mouse pointer over File Management, and then click Browse the contents of your device in the drop-down menu.
  • Move the program from your computer to the Mobile Device window.
  • On your device, click Start > File Explorer. Click Menu > My Documents if you are not already in the My Documents folder.
  • Scroll to the program and press ENTER. Click Yes, if your device asks you to confirm the installation.
  • When your device notifies you that the installation is successful, click Done.

Add a program by using your device browser

  • On your device, locate the Web page that has the program that you want to download.
  • Follow the download instructions on the Web page.
  • If you are prompted, select the folder where you want to save the file.
  • When your device notifies you that the installation is complete, click Done.

Remove a program from your device

If you have installed a program that you no longer use, or you want to free device memory for other programs, you can remove programs that you have installed on your device.
  • On the Home screen, click Start > Settings > Remove Programs.
  • Scroll to the program that you want to remove, and then click Menu > Remove.
  • Click Yes to confirm.
  • Click OK.
  • Click Done.

Find out how much memory is available

You can see how much memory is available on your device for running programs and storing information. If the available memory is low, it may be difficult or impossible to install new programs or to save files.
  • On the Home screen, click Start > Settings > About.
  • Scroll down to view Available Memory.

Passwords and certificates

Though it's best to keep your Windows Mobile device close by, there are times you may set it down and walk away. Find out how to improve your device security with the help on this page.

Passwords

Assign a PIN

You can help protect your phone from unauthorized use by assigning a type of password called a PIN (personal identification number). Your wireless service provider will give you your first PIN.
  • From the Phone keypad, tap Menu > Options > Phone tab.
  • Tap Require PIN when phone is used.
    To change the PIN at any time, tap Change PIN.
Tip
Emergency calls can be placed at any time, without requiring a PIN.

Help protect your device with a password

You can help keep your data more secure by requiring a password every time the device is turned on.
  • Tap Start > Settings > Personal tab > Password.
  • Select the Prompt if device unused for check box, and in the box to the right select how long your device must be turned off before a password is required.

    In the Password type box, select the type of password you would like to use. Enter the password and, if necessary, confirm the password.

  • If your device is configured to connect to a network, use a strong password to help protect network security.
  • On the Hint tab, enter a phrase that will help you remember your password, but doesn't allow others to guess your password.
    • The hint will be displayed after the wrong password is entered four times.
  • Tap OK.
  • The next time the device is turned on, enter your password when prompted.
Important notes
Each time a wrong password is entered, the time the device takes to respond will get longer and longer until the device appears to be not responding.

If you forget your password, you must follow the instructions in your owner's manual to clear memory before you can access your device.

Change your password

  • Tap Start > Settings > Personal tab > Password. You will be prompted to enter your current password.
  • In the Password box, enter your new password.
  • On the Hint tab, enter a phrase that will help you remember your new password, but doesn't allow others to guess your password.
    • The hint will be displayed after the wrong password is entered four times.
  • Tap OK.

Certificates

Overview

Your device may include a set of preinstalled certificates. Certificates are digital documents that are commonly used for authentication and exchange of information on networks. Certificates can be issued for a user, a device, or a service.

Personal certificates help establish your identity when you log on to a secured network, such as a corporate network. Root certificates help establish the identity of other computers, such as servers, with which you connect. This helps prevent unauthorized users from accessing your device and information.

View certificate details

  • Tap Start > Settings > System tab > Certificates.
  • Tap either the Personal or the Root tab, depending on the type of certificate you want to view.
  • Tap the certificate you want to view.

Delete a certificate

  • Do one of the following:
    • To delete a personal certificate, tap Start > Settings > System tab > Certificates.
    • To delete a root certificate, tap Start > Settings > System tab > Certificates > Root tab.
  • Tap and Hold the certificate you want to delete in the list, and tap Delete.

Personalize your device

Assign a ringtone to a contact

To easily identify who is calling you by the ringtone, you can assign a specific ringtone to each contact.
  • Tap Start > Contacts.
  • Tap the contact you want to assign a ringtone to.
  • Tap Menu > Edit
  • Tap Ringtone and tap the ringtone you want.
  • Tap OK.

Change the ringtone

You can select a ringtone to notify you of incoming calls.

GSM phones:

  • From the Phone keypad, tap Menu > Options > Phone tab.
  • In the Ring tone list, tap the sound you want to use.

CDMA phones:

  • From the Phone keypad, tap Menu > Options.
  • In the Ringtone list, tap the sound you want to use.
Tip
To use custom .wav, .mid, or .wma files as ringtones, use ActiveSync on your PC to copy the file to the /Windows/Rings folder on your device. Then, select the sound from the Ringtone list. For more information on copying files to your device, see ActiveSync Help on your PC.

Add a custom background image

You can use one of your own pictures as the background image on the Today screen. Be aware that pictures can affect the readability of text on the Today screen.

  • Tap Start > Settings > Today.
  • Select the Use this picture as the background check box and tap Browse to view a list of your picture files.
  • Tap the file name of the picture you want to use.
  • Tap OK.

Add a picture to contact information

  • Tap Start > Contacts.
  • Tap the contact.
  • Tap Menu > Edit.
  • Tap Picture.
  • Do one of the following:
    • Tap the picture you want to add.
    • Tap Camera and take a picture.

Remove a picture from contact information

  • Tap Start > Contacts.
  • Tap the contact.
  • Tap Menu > Edit.
  • Tap Menu > Remove Picture.

Download and install ringtones

Your Pocket PC phone offers you a choice of built-in ringtones—but you may want to go beyond the standard ones provided with your phone and choose a ringtone that better reflects your personal tastes. To get you started, we're offering free ringtone packages, including rave, Motown, blues, hip-hop, techno, flamenco and new age musical ringtones.

To install the free ringtones on your device, first download our zip file to your PC and unzip it. Then take these steps:

  • Connect your Pocket PC phone to your PC with the USB cable.
  • Open ActiveSync on your PC.
  • Click the Explore button.
  • Double-click My Windows Mobile-Based Device.
  • Double-click Application Data. You will see a list of folders, one of which is Sounds.
  • Using Windows Explorer on your PC, find the ringtones you downloaded and drag them into the Sounds folder in ActiveSync.
  • Disconnect your Pocket PC phone.
  • On your Pocket PC phone, press Start > Settings.
  • Tap Phone.
  • On the Ringtone dropdown menu, select the ringtone you want to use. If you wait a second or two after selecting to each choice, you'll hear what it sounds like.
  • When you've found the ringtone you want, tap OK

Customize your mobile device with a new Theme

  • Connect your mobile device to your computer using Microsoft ActiveSync. Once it is connected, double-click on the green circle on your task bar to open the Active Sync windows. (If the circle is gray, then it means that your device is not properly connected).
  • Click the Explore icon in the ActiveSync windows.
    Customize your mobile device with a new Theme Step 2
  • Here you can see the files and folders on your device. Copy your chosen HME/CAB file to you’re My Documents folder. You can also copy the file to the main directory of a storage card (not in a sub directory).
    Customize your mobile device with a new Theme Step 3
  • Using the File Manager on your mobile device, locate and click the HME file to install.
    Step 4

Notes

All of the notes you create will appear in one long list by default. As you create more and more notes, you may decide that it's easier to find notes by organizing them in different folders. A Business folder and a Personal folder have already been created for you to use, but you can easily rename these folders, or create new folders and name them however you want. You can also sort by name, date, size, or type in any folder to quickly find a specific note you're looking for.

If you frequently add drawings to your notes, you may find it helpful to set Writing as the default input mode. If you prefer typed text, select Typing.

Set the default input mode for notes

  • Tap Start > Programs > Notes.
  • In the note list, tap Menu > Options.
  • In the Default mode box, tap one of the following:
    • Writing if you want to draw or enter handwritten text in a note.
    • Typing if you want to create a typed note.
  • Tap OK.

Create a notes template

You can easily create your own customized templates.
  • Tap Start > Programs > Notes.
  • Create a note that you would like to save as a template.
  • In the note list, select the new note and tap Menu > Rename/Move.
  • In the Name box, enter a name for the new template.
  • In the Folder list, select Templates.
  • Tap OK to return to the note list.
Tip
You can also create a new template by copying and renaming an existing one.

Write a note

Writing must be selected as the default input mode.
  • Tap Start > Programs > Notes.
  • In the note list, tap New.
  • Write your text on the screen.
  • When finished, tap OK to return to the note list.

Notes

  • To select handwritten text, tap and hold next to the writing. As soon as dots appear and before they form a complete circle, quickly drag across the writing.
  • If a letter crosses three ruled lines, it is treated as a drawing rather than text.

Type a note

To enter typed text, use the on-screen keyboard or handwriting recognition software.
Important note: Typing must be selected as the default input mode.
  • Tap Start > Programs > Notes.
  • In the note list, tap New.
  • Tap the Input Selector arrow next to the input method icon on the menu bar, tap the input method you want, and enter your text. If the Input Selector arrow is not displayed, tap the input method icon.
  • When finished, tap OK to return to the note list.

Create a copy of a note

  • Tap Start > Programs > Notes.
  • Select the note you want to copy.
  • Tap Menu > Create Copy.
    A copy of the note will appear in the note list.

Record a note

You can create a stand-alone recording voice note) or you can add a recording to a note.
  • Tap Start > Programs > Notes.
  • Do one of the following:
    • To create a stand-alone recording, record from the note list.
    • To add a recording to a note, create or open a note.
  • If you do not see the Recording toolbar, tap Menu > View Recording Toolbar.
  • Tap Record to begin recording.
  • Hold your device's microphone near your mouth or other source of sound.
  • Tap Stop when finished recording.
  • When finished, tap OK to return to the note list.
    If you are recording in an open note, an icon will appear in the note.
    If you are creating a stand-alone recording, an icon will appear in the note list.
Note
To play a recording, tap the Recording icon in the open note or tap the recording in the note list.

Tip
To quickly create a recording, press the RECORD hardware button. When you hear the beep, begin your recording. Release the button when you are finished.

Draw in a note

To draw on the screen, use the stylus like a pen.
Important note: Writing must be selected as the default input mode.
  • Tap Start > Programs > Notes.
  • In the note list, tap New.
  • Draw on the screen, crossing at least three ruled lines.
    A selection box labeled Drawing appears around your drawing.
  • When finished, tap OK to return to the note list.
Note
To select a drawing, tap and hold the drawing briefly. When you lift the stylus, the drawing is selected.

Convert a handwritten note to typed text

There may be times when you want to convert a handwritten note to typed text for easier readability.
  • Tap Start > Programs > Notes.
  • Tap the written note you want to convert to text.
  • Tap Menu > Tools > Recognize.
Tip
To correct a conversion, tap and hold the inaccurate word. Tap Alternates, and tap the correct word. If the correct word is not shown, use Input Panel to tap BACKSPACE and retype the word.

Maximize device performance

See how much memory is available

  • Tap Start > Settings > System tab > Memory.
On the Main tab, the amount of memory allocated to file and data storage versus program storage is displayed, as well as the amount of memory in use versus the available memory.

See available storage card memory

You can see how much memory is available on a storage card that is inserted into your device.
  • Tap Start > Settings > System tab > Memory.
  • Tap the Storage Card tab.
Tip
If you have more than one card inserted, tap the list box and then the storage card whose information you want to view.

Free up program memory

  • Stop programs you are not currently using.
  • Move e-mail attachments to a storage card.
  • Move files to a storage card.
  • Delete unnecessary files.
  • Delete large files.
  • In Internet Explorer Mobile, delete temporary Internet files and clear history information.
  • Remove programs you no longer use.
  • Soft Reset your device, as described in the owner's manual.
Tip
In most programs, you can also use the keyboard shortcut CTRL+Q to close the program.

Close programs

Even when you tap the x in the corner of a program, it may still be running in the background, in case you want to pull it up again. To completely exit a program you may need to:
  • Tap Start > Settings > System tab > Memory > Running Programs tab.
  • In the Running Programs list, tap the program you want to close, and tap Stop.
Tip
In most programs, you can also use the keyboard shortcut CTRL+Q to close the program.

Move and delete files

Move files to a storage card

  • Tap Programs > File Explorer.
  • Tap and hold the file, and tap Cut.
  • Browse to the storage card folder and tap Edit > Paste.

Delete files

  • Tap Programs > File Explorer. Tap and hold the file, and tap Delete.

Delete large files

  • To find your largest files, tap Programs > Search. In the Type list, tap Larger than 64 KB, and tap Search.

Remove programs

You can only remove programs that you installed. Programs that come with your device cannot be removed.
  • Tap Start > Settings > System tab > Remove Programs.
  • In the Programs in storage memory list, select the program you want to remove, and tap Remove.
  • Tap Yes. If another confirmation message appears, tap Yes again.

Battery

Make the battery last longer

How long your battery power lasts depends on battery type and how you use your device. Try the following to help preserve battery life:
  • Tap Start > Settings > System tab > Power.
    On the Advanced tab, you can specify when your device turns off to conserve battery power.
    For optimum conservation, specify 3 minutes or less.
  • Use the AC adapter to plug your device into external power whenever possible, especially when using a CompactFlash card or when using a modem or other peripherals.
  • Adjust the backlight settings.

Backlight settings

Adjust the brightness of the backlight

If your device supports it, you can increase or decrease the brightness of the backlight.
  • Tap Start > Settings > System tab > Backlight > Brightness tab.
  • Move the sliders up to increase and down to decrease the brightness.

Set the backlight to dim after a time delay

If your device supports it, you can set the backlight to dim after a specific amount of time has elapsed.
  • Tap Start > Settings > System tab > Backlight.
  • Tap the Battery power tab or the External power tab.
  • Select the Turn off backlight if device is not used for check box, and specify the time delay.

Install, find, and remove software

If you want to extend the usefulness of your device, you can add software from third-party companies who develop for Windows Mobile. Before you install the software, you’ll need to find out how much storage you have, decide where to store the application on your device, and lastly, find out how to remove the software if you no longer need it.

Check free storage available

  • Tap Start > Settings.
  • Tap the System tab.
  • Tap Memory.
  • Tap the Main tab to see how much storage is available on your main memory.
  • To see how much storage is available on your storage cards, tap the Storage Card tab.
  • Use the drop-down menu to select your available storage cards and view their available memory

Install software from the Internet

  • Connect your Windows Mobile powered device to your desktop computer with the sync cable.
  • Browse online for the application you want to download.
  • Click the button to download (after paying or whatever is required).
    Note: When downloading executables (.exe), make sure your source is reliable.
  • A dialog box of some type should open asking if you want to Open (Run) or Save the software. If you select Open (Run), the application will download, and if zipped, will require you to unzip the program.
  • Navigate to the folder you unzipped or saved the file to and find the Setup file. Click on the Setup file.
    Note: Every program downloads differently. In most cases, once you click on the download button and select Open or Run, you will go straight to step 6.
  • The program will begin the install process. A dialog will open asking if you want to install the program to your device using the default application install directory.
  • This is when you chose where to store the application on your device. I usually store all applications on a storage card. One exception: Today plug-ins. Most programs will let you know in advance if they need to be stored in the main storage on your device.
  • To save the application to a storage card, click No at this screen.
  • You'll see a drop-down menu. Click on the drop-down to see all your storage choices.
  • Select the type of storage you want to use and have available.
  • The installation will start. When it is complete, check your device to see if any further steps are required.
  • Click OK.

Install a .CAB file

  • Open ActiveSync on your desktop
  • Click Explore.

Find your software

From your device:
  • Tap Start > Programs.
  • Tap File Explorer.
  • On the Open tab, tap the page that you want to view.
From the drop-down menu at the top of the screen you can choose My Device or Storage Card. You can also tap on Menu > Show All Files to see all your applications and files.

Remove your software

From your device:
  • Tap Start > Settings.
  • Tap the System tab.
  • Tap Remove Programs.
  • In the list of installed programs, select the program you want to remove.
  • Tap Remove.
    A warning message will appear to ask if you really want to remove the program.
  • Tap Yes.

Remove ActiveSync from your desktop

Note: This procedure will uninstall programs from your desktop as well as your device. To remove programs from your device only, follow the instructions under "From your device."
  • Open ActiveSync.
  • Click Tools.
  • Select Add/Remove Programs.
    You'll see a list of installed and available programs.
  • Clear the check boxes for the programs that you want to uninstall.
  • Click Remove to uninstall the programs from your desktop and your device.

Clocks and alarms

Show the clock in all programs

In certain programs, the clock may not show in the title bar. You can choose to have the clock always show in the title bar.
  • Tap Start > Settings > System tab > Clock & Alarms.
  • On the More tab, click to select the Display the clock on the title bar in all programs check box.

Set alarms

  • Tap Start > Settings > System tab > Clock & Alarms > Alarms tab.
  • Tap <Description> and enter a name for the alarm.
  • Tap the day of the week for the alarm. You can select multiple days by tapping each desired day.
  • Tap the time to open a clock and set the time for the alarm.
  • Tap bell icon to specify the type of alarm you want. You can choose a flashing light, a single sound, a repeating sound, or vibration.
  • If you choose to play a sound, tap the list next to the Play sound check box and tap the sound you want.

Set the time and date

  • Tap Start > Settings > System tab > Clock & Alarms.
  • Select the correct time zone and change the date or time.

Set the time and date for a different location

Note: During synchronization, the time on your device is updated with the time on your PC.
If you visit or communicate with someone in a particular time zone often, you can select it as your visiting time zone.
  • Tap Start > Settings > System tab > Clock & Alarms.
  • Tap Visiting.
  • Select the correct time zone and change the time or date.

Use passwords and lock your phone

Enable the SIM PIN

  • On the Home screen, click Start > Settings > Security.
  • Click Enable SIM PIN.
  • Enter your PIN, and click Done.
Note
To cancel without enabling the SIM PIN, press HOME.

Change the SIM personal identification number

  • On the Home screen, click Start > Settings > Security.
  • Click Change SIM PIN.
  • In Old PIN, enter the current PIN.
  • Enter and confirm the new PIN, and click Done.

Disable the SIM PIN

  • On the Home screen, click Start > Settings > Security.
  • Click Disable SIM PIN.
  • Enter your PIN, and click Done.

Enable the phone lock

  • On the Home screen, click Start > Settings > Security > Enable Phone Lock.
  • In Lock phone after, select the amount of time for the phone to be inactive before automatically locking.
  • Enter and confirm your password.
  • Click Done.

Quickly lock your phone

  • Press POWER to display the Quick List.
  • Select Device lock, and click Done.

Unlock your phone

  • On the Home screen, click Unlock.
  • Enter your password, and click Done.

Disable the phone lock

  • On the Home screen, click Start > Settings > Security.
  • Click Disable Phone Lock.
  • Enter the password, and click Done.
Note
After you have selected the time delay and created a password, you can enable the phone lock from the Quick List, without having to configure these settings again.

Lock the keypad

Locking the keypad turns off keypad functionality. This is a helpful feature if, for example, the phone is turned on and in your pocket, and you want to prevent accidental keypresses.
  • On the Home screen, press and hold END.
    Once the keypad is locked, the left soft key label changes to Unlock.
Note
You can still receive calls and make emergency calls when the keypad is locked.

Tip
Press POWER to display the Quick List, and click Key lock.

How to personalize your device

Assign a ringtone to a contact

To easily identify who is calling you by the ringtone, you can assign a specific ringtone to each contact.
  • Click Start > Contacts.
  • Click the contact you want to assign a ringtone to.
  • Click Menu > Edit.
  • Click Custom ringtone and select the ringtone you want.
  • Click Done.

Specify the sound for an event

  • On the Home screen, click Start > Settings > Sounds
  • Under an event, click a sound. Click None if you don't want to hear a sound.
  • Repeat for each event, and click Done.
Note
For ringtones, you can use sounds in.wav, .mid, or .wma file format. For notifications or reminders, you can use .wav, or .mid.

Tip
When you select a sound, the sound plays. To hear it again, select Menu > Play.

Add a picture to contact information

  • On the Home screen, click Start > Contacts.
  • Click the contact.
  • Click Menu > Edit.
  • Click Picture.
  • Do one of the following:
    • Click the picture you want to add.
    • Click Camera and take a picture.

Remove a picture from contact information

  • On the Home screen, click Start > Contacts.
  • Click the contact.
  • Click Menu > Edit.
  • Click Menu > Remove Picture.

Change the Home screen appearance

  • On the Home screen, click Start > Settings > Home Screen.
  • Under Home screen layout, Color scheme, and Background image, select the options you want, and then click Done.

Add a custom Home screen background image

  • Connect the phone to your PC.
  • On your PC, copy the image file you want. The file format must be .gif, .jpg, or .bmp.
  • In ActiveSync on your PC, click Explore, and then double-click My Windows Mobile device.
  • Double-click Application Data, double-click Home, and then paste the image into that folder.
Note
For best results, use images with the same screen resolution as your phone's screen resolution, either 240 x 320 pixels or 176 x 200 pixels, depending on the phone.

Download and install new ringtones

Your smartphone offers you a choice of built-in ringtones—but you may want to go beyond the standard ones provided with your phone and choose a ringtone that better reflects your personal tastes. To get you started, we're offering free ringtone packages, including rave, Motown, blues, hip-hop, techno, flamenco and new age musical ringtones.

To install the free ringtones on your device, first download our zip file to your PC and unzip it. Then take these steps:

  • Connect your smartphone to your PC with the USB cable.
  • Open ActiveSync on your PC.
  • Click the Explore button.
  • Double-click My Windows Mobile-Based Device.
  • Double-click Application Data. You will see a list of folders, one of which is Sounds.
  • Using Windows Explorer on your PC, find the ringtones you downloaded and drag them into the Sounds folder in ActiveSync.
  • Disconnect your smartphone.
  • On your smartphone, press Start > Settings.
  • Select Sounds.
  • Under Ringtone, use the left and right navigation keys (next to the Center Joystick) to scroll to the ringtone you want. If you wait a second or two after scrolling to each choice, you'll hear what it sounds like.
  • When you've found the ringtone you want, press the Done soft key.

Customize your mobile device with a new Theme

  • Connect your mobile device to your computer using Microsoft ActiveSync. Once it is connected, double-click on the green circle on your task bar to open the Active Sync windows. If the circle is gray, then it means that your device is not properly connected).
  • Click on the Explore icon in the ActiveSync windows.
    Customize your mobile device with a new Theme Step 2
  • Here you can see the files and folders on your device. Copy your chosen HME/CAB file to your My Documents folder. You can also copy the file to the main directory of a storage card (not in a sub directory).
    Customize your mobile device with a new Theme Step 3
  • Using the File Manager on your mobile device, locate and click the HME file to install.
    Customize your mobile device with a new Theme Step 4

Display options

Change the Home screen appearance

  • On the Home screen, click Start > Settings > Home Screen.
  • Under Home screen layout, Color scheme, and Background image, select the options you want, and click Done.

Change the system font size

  • On the Home screen, click Start > Settings > Accessibility.
  • Select System font size to set the size of the font that is displayed on the screen.
  • Click Done.

Specify the idle time before the Home screen appears

  • On the Home screen, click Start > Settings > Home Screen.
  • In Time out, select the amount of time for the phone to be idle before the Home screen automatically appears, and click Done.

What do those status icons indicate?

Status indicators appear at the top of the screen and on the Home screen. The following table lists common status indicators and their meanings.
Indicator Meaning
icon New e-mail or text message (SMS)
icon New voice mail
icon New instant message
icon Voice call
icon Voice call in progress
icon Data call in progress
icon Calls are forwarded
icon Call on hold
icon Missed call
icon Line 1/Line 2
icon Battery level
icon Low battery
icon Battery charging
icon No battery
icon Signal strength
icon No signal
icon Roaming
icon Sync error
icon Radio off
icon Ringer off
icon Multipress text input mode, lowercase
icon Multipress text input mode, uppercase
icon Multipress text input mode, caps lock
icon T9 text input mode, lowercase
icon T9 text input mode, uppercase
icon T9 text input mode, caps lock
icon Numeric input mode
icon 1XRTT connection available
icon No voice mail
icon Voice mail Line 1
icon Voice mail Line 2
icon Voice mail Lines 1 and 2
icon Call Forwarding Line 1
icon Call Forwarding Line 2
icon Call Forwarding Lines 1 and 2
icon Wi-Fi connected
icon Pending alarm
icon GPRS available
icon GPRS in use
icon Missing SIM card
icon Faulty SIM

Add a custom Home screen background image

  • Connect your mobile device to your computer using Microsoft ActiveSync. Once it is connected, double-click on the green circle on your task bar to open the Active Sync windows. If the circle is gray, then it means that your device is not properly connected).
  • Click the Explore icon in the ActiveSync windows.
    Home screen background image Step 2
  • Here you can see the files and folders on your device. Copy your chosen wallpaper image file to your My Documents folder. The file format must be .gif, .jpg, or .bmp. You can also copy the file to a storage card.
    Home screen background image Step 3
  • Using the File Manager on your mobile device, locate and click the image file to open.
    Home screen background image Step 4
  • Click the Menu button and select Use as Home Screen.
    Home screen background image Step 5
  • Select the display area using the joystick or stylus and click the Next button.
    Home screen background image Step 6
  • Adjust the amount of transparency using the joystick or stylus and click the Finish button to return to the Home screen.
    Home screen background image Step 7
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