| You can connect your phone to the Internet, to your PC, and to other devices and services. Here's how you can manage those connections.
For how-to instructions that fit the type of phone you have (touch screen or non-touch screen) and the version of Windows Mobile on it (version 5 or 6), select the correct tab, below. Not sure? Here's how to find out. |
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 6.0 Touch Screen | 6.0 Non-Touch Screen | 5.0 Touch Screen | 5.0 Non-Touch Screen |
| Cellular (GPRS) connections |
| Cellular (GPRS) enables your device to transmit and receive voice and data through the network of a mobile operator. Within a mobile operator’s service area, which can be millions of square miles, you can make phone calls, send text messages, share files, connect to the Internet, download media files, and more. Your mobile operator’s service options will determine your device’s capabilities. |
| Set up a cellular (GPRS) Internet connection | In most cases, your cellular (GPRS) connection will be preconfigured by your cellular service provider. You will not have to set up a GPRS connection or change your GPRS settings.
If you do have to set up a GPRS connection, you must obtain the settings from your mobile operator before you start this procedure. | Tap Start > Settings > Connections tab > Connections. Under My ISP or My Work Network, tap Add a new modem connection. In the Enter a name for the connection field, enter a name for the connection. In the Select a modem field, select Cellular Line (GPRS), and then tap Next. Enter the phone number or access point name provided by your wireless service provider, and then tap Next. Enter your user name and password, and then tap Finish.
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| Edit a cellular (GPRS) connection | In most cases, your cellular (GPRS) connection has been configured by your cellular service provider, and you should not need to change it. It is recommended that you avoid editing your cellular (GPRS) connection settings. If you have to edit a cellular (GPRS) connection for any reason, you must contact your service provider to obtain the necessary network settings. | Tap Start > Settings > Connections tab > Connections. Under My ISP or My Work Network, tap Manage existing connections. In the Enter a name for the connection field, enter a name for the connection. Scroll to the GPRS connection that you want to edit, and then tap Edit. Make the changes that you want, and then tap Finish.
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| Delete a cellular (GPRS) connection | Deleting a connection removes its functionality, such as connecting to the Internet with GPRS. In most cases, your cellular (GPRS) connection has been configured by your cellular service provider. It is not recommended to delete a cellular (GPRS) connection. | Tap Start > Settings > Connections tab > Connections. Under My ISP or My Work Network, tap Manage existing connections. Tap and hold the GPRS connection until you see a menu, and then tap Delete.
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| Use Wireless Manager | If the wireless carrier enables Wireless Manager on your device, you can use it to quickly and easily turn your Bluetooth, Wi-Fi, and phone service on or off.
Note
Bluetooth and Wi-Fi will appear in Wireless Manager only if the wireless carrier enables these features. |
| Tap Start > Settings > Connections tab. Tap Wireless Manager. Do one of the following: Tap the wireless connection type (such as Bluetooth or Phone) that you want to turn on or off. If it is turned off, the button is a lighter color and displays an icon marked with an X. Tap All to turn all wireless power on or off (available only when more than one wireless type exists on your device).
Tap Menu to access Wi-Fi, Bluetooth, or phone settings. When you are finished, tap Done.
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| Bluetooth is a short-range wireless communications technology that lets you connect to Bluetooth-enabled devices such as computers and other mobile devices, and Bluetooth-enabled accessories such as headsets and car kits.
Devices with Bluetooth capabilities can beam (exchange information) over a distance of about 10 meters (about 33 feet) without requiring a physical connection. Beaming is a simple way to exchange information with another Bluetooth-enabled mobile device. To use Bluetooth for beaming, both devices must be Bluetooth-enabled and set to visible, and a Bluetooth partnership must be established.
You can also use Bluetooth to synchronize ActiveSync or Windows Mobile Device Center (WMDC) on your computer. To synchronize using Bluetooth, your computer must be set up to accept a Bluetooth connection, and you must set up a Bluetooth partnership between your device and your computer.
You can use Bluetooth in the following ways: | Connect to a variety of Bluetooth-enabled accessories such as headsets, stereo headsets, car kits, and GPS devices. Use a Bluetooth service. As soon as you connect to another device or computer by using Bluetooth, you can locate and use any of the services available on that device. Beam information, such as files, appointments, tasks, and contact cards, between devices that have Bluetooth capabilities. Synchronize information, such as e-mail, appointments, tasks, and contact cards with a computer that uses ActiveSync or WMDC.
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| Turn Bluetooth on or off | If the wireless carrier enables Bluetooth on your device, you can establish a Bluetooth partnership with other Bluetooth-enabled devices and access other Bluetooth services.
After you turn it on, Bluetooth will be turned on every time that you turn on your device. If you want, you can turn off Bluetooth manually. After you turn it off, Bluetooth stays turned off until you turn it on again. | |
| Note
When you turn your device on, it can detect other devices that use Bluetooth, but other devices will be unable to detect your device unless you have made your device visible to other devices.
Tip
You can also turn Bluetooth on or off by using Wireless Manager. |
| Make your device visible to other devices | If Bluetooth is enabled on your device and you turn it on, you can detect and connect to other nearby Bluetooth-enabled devices and services. On your device, you must set Bluetooth to visible to enable other Bluetooth devices to detect it and to establish Bluetooth partnerships.
For improved security, leave your device set to invisible unless you are establishing new partnerships, and turn off visibility after partnerships have been established. | Tap Start > Settings > Connections tab > Bluetooth. Tap the Mode tab. Select the Turn on Bluetooth check box, and then select the Make this device visible to other devices check box. Tap OK.
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| Tip
If you no longer want your device to be visible, clear the Make this device visible to other devices check box. |
| Set up a Bluetooth accessory | You can use Bluetooth-enabled accessories with your device, including headsets, stereo headsets, car kits, and GPS devices, by creating a Bluetooth partnership between your device and the Bluetooth accessory. | Turn on your device and the accessory and position them within several feet of one another. Tap Start > Settings > Connections tab > Bluetooth. Tap the Devices tab. Tap Add new device. Your device searches for other Bluetooth-enabled devices and displays them in a list. Tap the name of the Bluetooth-enabled accessory, and then tap Next. In the Passcode field, enter the passcode for the accessory. A passcode is a numbers-only password that helps to increase security. You can find the passcode in the manufacturer's documentation. Tap Next. Tap OK.
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| Set up a Bluetooth partnership | If the wireless carrier enables Bluetooth on your device, you can establish a Bluetooth partnership with other Bluetooth-enabled devices.
After you have created a Bluetooth partnership, the two devices will automatically reconnect when in range unless you turn off Bluetooth, move your device out of range, or delete the partnership. | Make sure both Bluetooth devices are set to Visible and are within range. Tap Start > Settings > Connections tab > Bluetooth. Tap the Devices tab. Tap Add new device. The device will search for and list other Bluetooth-enabled devices within range. Scroll to the device that you want to add and tap Next. Enter a passcode if you want one and tap Next. A passcode is a numbers-only password that helps to increase security. The same passcode must be entered on the device accepting the partnership. Enter the display name that you want, and then tap Finish.
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| Delete a Bluetooth partnership | You can delete a Bluetooth partnership that you previously established with another Bluetooth-enabled device. | Tap Start > Settings > Connections tab > Bluetooth. Tap the Devices tab. Tap and hold the device partnership until you see a menu, and then tap Delete. Tap Yes to confirm.
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| Rename a Bluetooth partnership | If you have multiple Bluetooth partnerships on your device, you can give each partnership a unique name to identify it, such as My PC or Bob's Phone. | Turn on your device and the accessory and position them within several feet of one another. Tap Start > Settings > Connections tab > Bluetooth. Tap the Devices tab. Tap and hold the device partnership until you see a menu, and then tap Edit. In the Display Name field, enter a new name for the device, and then tap Save. Tap OK.
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| Set up your device to receive incoming beams | Setting up your device to receive beams lets you accept beamed information such as contacts, pictures, tasks, appointments, voice notes, and files. | |
| Beam an appointment by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam appointments to other Bluetooth-enabled devices. | Tap Start > Calendar. Scroll to the appointment you want to beam. Tap Menu > Beam Appointment. Make sure that Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a task by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam tasks to other Bluetooth-enabled devices. | Tap Start > Programs > Tasks. Scroll to the task you want to beam. Tap Menu > Beam Task. Make sure Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a contact by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam contacts to other Bluetooth-enabled devices. | Tap Start > Contacts.. Scroll to the contact you want to beam. Tap Menu > Send Contact > Beam. Make sure Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a file by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam a saved file, such as a picture, sound, video, or document file, to other Bluetooth-enabled devices. | Tap Start > Programs > File Explorer. Tap Menu > My Documents. Scroll to the folder or sub-folder that holds the file that you want to send and press ENTER. Scroll to the file that you want to send, and then tap Menu > Beam File. Make sure Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Receive an incoming beam | Your device can receive beamed information such as contacts, pictures, tasks, appointments, voice notes, and games. | |
| Synchronize by using Bluetooth | If the wireless service provider enables Bluetooth on your device, you can use Bluetooth to synchronize wirelessly with your computer.
To synchronize using Bluetooth, your computer must be set up to accept a Bluetooth connection, and you must set up a Bluetooth partnership between your device and your computer. To learn more about how to configure Bluetooth, see the ActiveSync or Windows Mobile Device Center help on your computer.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista. | Tap Start > Programs > ActiveSync. Make sure that your device and computer are within Bluetooth range. Tap Menu, and then tap Connect via Bluetooth. When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, tap Sync.
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| Troubleshoot Bluetooth problems | The left column in the following table lists problems that you may experience when you use a Bluetooth headset or other Bluetooth device. In the right column, you will find an explanation of what the problem may indicate and possible solutions.
| I cannot end a Bluetooth connection |
- If another device is connected to your device, you can end the
connection by turning Bluetooth off.
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| My device cannot locate another Bluetooth-enabled device. |
- Make sure that both devices have enabled Bluetooth and are set to
visible.
- Make sure that the distance between the two devices is less than
10 meters (about 33 feet) and that there are no walls or other obstructions
between the devices.
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| I cannot locate the Bluetooth stereo headset. |
- Make sure that Bluetooth functionality on the device is turned on.
- Make sure that the Bluetooth stereo headset is set to visible.
- Confirm that the correct passcode (a numbers-only password) was
entered on the device during connection with the headset. Most Bluetooth
headsets have a fixed passcode that is noted in the headset User's Guide.
You must enter the passcode when establishing a connection with the headset.
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| I cannot listen to music on the Bluetooth stereo headset. |
- Confirm that you are connected to the Bluetooth stereo headset.
- Confirm that the song you are playing is in a supported format.
- Check the battery level on the Bluetooth stereo headset.
- Confirm that the device and headset are within range of one
another. The maximum distance between the two should be no more than 10
meters (about 33 feet).
- Check that the device has been set as a wireless stereo. To check
this, tap Start > Settings > Connections > Bluetooth >
Devices tab. Tap and
hold the headset name until you see a menu, and then tap Set as Wireless
Stereo.
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| There are breaks in the music being played on the Bluetooth stereo
headset. |
- You may experience breaks in the music if there are walls between
the device and the Bluetooth stereo headset.
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| Use Wireless Manager | If the wireless carrier enables Wireless Manager on your device, you can use it to quickly and easily turn your Bluetooth, Wi-Fi, and phone service on or off.
Note
Bluetooth and Wi-Fi will appear in Wireless Manager only if the wireless carrier enables these features. | Tap Start > Settings > Connections tab. Tap Wireless Manager. Do one of the following: Tap the button for a desired wireless connection type (such as Bluetooth or Phone) to turn it on or off. If it is turned off, the button is a lighter color and displays an icon marked with an X. Tap All to turn all wireless power on or off (available only when more than one wireless type exists on your device).
Tap Menu to access Wi-Fi, Bluetooth, or phone settings. When you are finished, tap Done.
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| A USB connection is a wired connection that lets you connect your device to your computer for synchronizing data. Although not as fast as some wireless connections, the simplicity of the USB connection makes it an attractive option. As an added convenience, many devices will charge their batteries through the USB connection. |
| Connect to the Internet by using a USB connection | If your computer has ActiveSync or Windows Mobile Device Center (WMDC) installed and has an Internet connection, you can connect to the Internet on your device by plugging in the USB cable.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with WMDC on Windows Vista.
If you cannot connect to the Internet, try the following: | Verify that you have a live Internet connection on your computer. If you are using ActiveSync, open ActiveSync on your computer. Click File > Connection Settings. Verify that the This computer is connected to drop-down list box is set to Automatic. If you are using WMDC, open WMDC on your computer. Click Mobile Device Settings > Change Connection Settings. Verify that the This computer is connected to list is set to Automatic. Go to Troubleshoot a cable connection problem in this section.
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| Copy or move files between your PC and your device | Connect your device to your computer by using the USB cable. On your computer, right-click Start, click Explore, and then open the folder to or from which you want to copy or move a file. Right-click the file that you want to copy or move, then click Copy or Cut. Scroll to and then click Mobile Device, open the folder to or from which you want to copy or move a file. Right-click in the folder that you want to move it to, and then click Copy, Cut, or Paste. If the File Conversion dialog box appears, click OK.
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| Change your USB-to-PC connection type | Changing the USB to PC connection type on your device can help resolve ActiveSync connection problems. | Tap Start > Settings > Connections tab. Tap USB to PC, and then select or clear the Enable advanced network functionality check box. Tap OK.
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| Troubleshoot a cable connection problem | If you are using a USB cable to connect your device to a computer, and either ActiveSync or Windows Mobile Device Center (WMDC) do not recognize the device or stop responding (hang) while connecting, follow the steps outlined in this topic.
Try the steps in order, one at a time, until one works for you. For more information, visit the troubleshooting page on the Windows Mobile Web site.
Note
ActiveSync on your device works with Windows Mobile Device Center on Windows Vista and with ActiveSync on Windows XP. | Disconnect and reconnect the device. Disconnect, restart the device, and then reconnect the device. Disconnect the device, restart the computer, and then reconnect the device. On the device, change the USB setting: Tap Start > Settings > Connections tab. Tap USB to PC. Select or clear the Enable advanced network functionality check box, and then tap OK.
If you are running Windows XP, then also do the following:
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| Tip
If these suggestions do not correct the problem, you can try changing your firewall or virus protection settings. See program-specific help on the computer for instructions. |
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| Wi-Fi wirelessly connects your device to the Internet through access points that can be up to 30 meters away. Wireless access points may be provided by your service provider, your employer, and coffee shops, airports, and other gathering places. Your device must wirelessly connect to these access points (also known as "hotspots") before you can use your device to connect to the Internet.
Note
The wireless carrier may not support Wi-Fi connections on your device. |
| Turn Wi-Fi on or off | If the wireless carrier enables Wi-Fi on your device, you can turn on Wi-Fi for a wireless connection.
By default, Wi-Fi is turned off when you first start your device. To minimize drain on the battery, Wi-Fi is turned off automatically every time that you turn off your device. You must turn it on when you want to use it. | Tap Start > Settings > Connections tab Wireless Manager. Tap the Wi-Fi button. If it is turned off, the button is a lighter color and displays an icon marked with an X. Tap Done.
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| Set up a Wi-Fi connection | If the wireless carrier enables Wi-Fi on your device, you can access the Internet when you are away from your computer.
By default, Wi-Fi is turned off when you first start your device. To minimize drain on the battery, Wi-Fi is turned off automatically every time that you turn off your device. You must turn it on when you want to use it. | Tap Start > Settings > Connections tab Wireless Manager. Tap Menu > Wi-Fi Settings > Wireless tab. Tap Add New. Enter the following information: In Network name, enter a name for the connection. In Connects to, select Internet or Work. If you want to connect directly to another device or computer, and not to a network through an access point, select This is a device to device (ad hoc) connection.
Tap Next. On the Configure Network Authentication screen, do the following: Select the authentication and data encryption methods. Enter the network key information or select the The key is automatically provided check box. If it is necessary, ask the network administrator for authentication, encryption, and network key information.
Tap Next. Select or clear the Use IEEE 802.1X network access control check box. To use Extensible Authentication Protocol (EAP) or smart card authentication, make the selections appropriate to your choice of authentication.
Tap Finish.
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| Edit a Wi-Fi connection | If the wireless carrier enables Wi-Fi on your device, you can change your Wi-Fi connection settings.
Before you start this procedure, contact your system administrator or wireless carrier to obtain your network settings. | Tap Start > Settings > Connections tab Wireless Manager. Tap Menu > Wi-Fi Settings. Scroll to the connection that you want to edit, and then tap Menu > Edit. Make changes as needed, and then tap Finish.
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| Delete a Wi-Fi connection | Tap Start > Settings > Connections tab Wireless Manager. Tap Menu > Wi-Fi Settings. Scroll to the connection that you want to edit, and then tap Menu > Remove Settings.
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| Change Wi-Fi settings | Changing the Wi-Fi settings on your device lets you specify the types of networks you want to access. | Tap Start > Settings > Connections tab Wireless Manager. Tap Menu > Wi-Fi Settings. In the Networks to access field, select one of the following: All Available, which includes Wi-Fi enabled devices and access points Only access points, which includes devices that connect wireless communication devices together to form a wireless network Only computer-to-computer, which connects only to other Wi-Fi enabled devices
Tap Done.
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| Use the Wi-Fi Certificate Enroller | If the wireless carrier enables Wi-Fi on your device, you can use the certificate enroller to help secure your wireless connection.
Note
You must be connected to a computer by using a USB cable for this process. | Tap Start > Settings > Connections tab Wireless LAN. Tap the Enroll tab. Enter the user name, password, and server as applicable. Tap Retrieve Certificate. A message appears that states that the certificate has been added successfully.
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| Adjust Wi-Fi Power Mode settings | By default, the Wi-Fi power mode is set to the best compromise between battery conservation and signal performance. You can change this by conserving more battery power or improving signal performance. | Tap Start > Settings > Connections tab Wireless LAN. Tap the Power Mode tab. On the Best Performance-Best Battery scale, do one of the following: To conserve more battery power, drag the slider toward the Best Battery setting. Dragging the slider toward the Best Battery setting reduces signal performance. To improve signal performance, drag the slider toward the Best Performance setting. Dragging the slider toward the Best Performance setting consumes more power and shortens battery life.
Tap OK.
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| Use Wireless Manager | If the wireless carrier enables Wireless Manager on your device, you can use it to quickly and easily turn your Bluetooth, Wi-Fi, and phone service on or off.
Note
Bluetooth and Wi-Fi will appear in Wireless Manager only if the wireless carrier enables these features. | Tap Start > Settings > Connections tab. Tap the Wireless Manager. Do one of the following: Tap the button for a desired wireless connection type (such as Bluetooth or Phone) to turn it on or off. If it is turned off, the button is a lighter color and displays an icon marked with an X. Tap All to turn all wireless power on or off (available only when more than one wireless type exists on your device).
Tap Menu to access Wi-Fi, Bluetooth, or phone settings. When you are finished, tap Done.
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| An infrared connection enables you to share information wirelessly with other infrared-enabled devices over a distance of 1 meter (about 1 yard). This section shows you how.
Beaming is a simple way to share your appointments, contacts, pictures, and other information with another infrared-enabled mobile device.
To use infrared for beaming, both devices must be infrared-enabled and set to visible, and a infrared partnership must be established. The devices must be close enough to detect one another using an infrared signal. |
| Set up your device to receive incoming beams | Setting up your device to receive beams lets you accept beamed information, including contacts, pictures, tasks, appointments, voice notes, and files. | |
| Beam an appointment by using infrared | If your device has an infrared (IR) port, you can beam an appointment to other infrared-enabled devices.
Note
An infrared port is a dark plastic window that is usually located on the top or side of the device. Although frequently shaped like an oval, infrared ports can be almost any shape. To exchange information, the infrared ports of two devices must be aligned and within 1 meter (about 1 yard) of one another. | Tap Start > Calendar. Scroll to the appointment you want to beam. Tap Menu > Beam Appointment. Align the infrared ports at close range, no more than 1 meter (about 1 yard) apart. Wait until the device name appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam an task by using infrared | If your device has an infrared (IR) port, you can beam a task to other infrared-enabled devices.
Note
An infrared port is a dark plastic window that is usually located on the top or side of the device. Although frequently shaped like an oval, infrared ports can be almost any shape. To exchange information, the infrared ports of two devices must be aligned and within 1 meter (about 1 yard) of one another.
| Tap Start > Programs > Tasks. Scroll to the task you want to beam. Tap Menu > Beam Task. Align the infrared ports at close range, no more than 1 meter (about 1 yard) apart. Wait until the device name appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam an contact by using infrared | If your device has an infrared (IR) port, you can beam a contact to other infrared-enabled devices. | Tap Start > Contacts. Scroll to the contact you want to beam. Tap Menu > Send Contact > Beam. Align the infrared ports at close range, no more than 1 meter (about 1 yard) apart. Wait until the device name appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a file by using infrared | If your device has an infrared (IR) port, you can beam a saved file, such as a picture, sound, video, or document file, to other infrared-enabled devices. | Tap Start > Programs > File Explorer. Tap Menu > My Documents. Scroll to the folder that you want and press ENTER. Scroll to the file that you want to send, and then tap Menu > Beam File. If the file is in a sub-folder, scroll to that folder and press ENTER, scroll to the file, and then tap Menu > Beam File. Align the infrared ports at close range, no more than 1 meter (about 1 yard) apart. Wait until the device name appears on the list, scroll to it, and then tap it.
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| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Receive an incoming beam | Your device can receive beamed information, including contacts, pictures, files, tasks, appointments, voice notes, and games. | |
| Synchronize by using infrared | To synchronize using infrared, you must first set up your infrared-enabled laptop or desktop computer to receive an infrared beam. You can find information about how to set up infrared in the ActiveSync or Windows Mobile Device Center (WMDC) help on your laptop or desktop. |
| Notes | ActiveSync on your device works with WMDC on Windows Vista, and with ActiveSync on Windows XP. An infrared port is a dark plastic window that is usually located on the top or side of the mobile device. Although frequently shaped like an oval, infrared ports can be almost any shape. To exchange information, the infrared ports of the mobile device and the computer must be aligned and within 1 meter (about 1 yard) of one another.
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| Follow the instructions in ActiveSync or WMDC Help on the computer for setting up your computer to receive infrared beams. Make sure that your device and computer are within 1 meter (about 1 yard) of each other. Line up the infrared ports, and make sure that they are unobstructed. On the device, tap Start > Programs > ActiveSync. Tap Menu, and then tap Connect via IR. When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, tap Sync. Tap Menu > Disconnect to end the connection.
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| With dial-up, your mobile operator gives you a phone number that you dial in order to connect your device to the Internet.
Note
Depending on your wireless service provider, dial-up connections may not be supported on your device. |
| Set up a dial-up connection | Before you begin, your mobile operator must provide you with a phone number that you dial to connect to the Internet, a user name, and a password.
NoteDepending on your service provider, dial-up connections may not be supported on your device. | Tap Start > Settings > Connections tab Connections. Under My ISP or My Work Network, tap Add a new modem connection. In the Enter a name for the connection field, enter a name for the connection. In the Select a modem field, select Cellular Line, and then tap Next. Enter the phone number provided by your service provider, and then tap Next. Enter your user name and password, and then tap Finish to establish the connection.
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| Edit a dial-up connection | Tap Start > Settings > Connections tab Connections. Under My ISP, tap Manage existing connections. Scroll to the dial-up connection that you want to edit and tap Edit. Make the changes that you want, and then tap Finish.
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| Delete a dial-up connection | Tap Start > Settings > Connections tab Connections. Under My ISP, tap Manage existing connections. Scroll to the dial-up connection that you want to delete, tap and hold it until you see a menu, and then tap Delete.
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| You can synchronize e-mail, appointments, and other information on your device with the same data types on your computer or on a Microsoft Exchange Server. This section shows you how. |
| Overview of ActiveSync and WMDC | ActiveSync and Windows Mobile Device Center (WMDC) provide an easy way to synchronize data on a Windows-based computer with your device. ActiveSync works on computers that have the Windows XP operating systems. WMDC works only on computers that have Windows Vista.
ActiveSync and WMDC act as gateways between your device and your computer for transferring Outlook e-mail, appointments, contacts, and tasks, and media such as pictures, music, and videos. You can also use the Explore feature in either program to move files or programs from your computer to your device.
ActiveSync and WMDC can be set to update your device wirelessly when you are away from your computer by synchronizing directly with a Microsoft Exchange Server.
If there are data conflicts between the device and the computer or Exchange Server, the data on the computer or Exchange Server will overwrite the data on the device unless you change the default settings for conflict resolution. You can change these settings for a computer or Exchange Server in ActiveSync on your device. |
| Install ActiveSync (for Windows XP) | If your computer runs on the Windows XP operating system, you must install ActiveSync on your computer.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista.
To fully install ActiveSync on your computer, do one of the following: | |
| Install Windows Mobile Device Center (for Windows Vista) | If you have the Windows Vista operating system on your computer, you must install Windows Mobile Device Center (WMDC) in order to synchronize data on the computer with your device.
The Windows Vista operating system includes the basic WMDC application partially installed, including device drivers and AutoPlay functionality. The full installation includes a device-specific user interface and synchronization functionality.
To fully install WMDC on your computer: | |
| Note
If you plug your device into your computer before you install WMDC, your computer may initiate an automatic download of WMDC through Windows Update. |
| Synchronize your data with an Exchange Server | You can increase your productivity when you are away from the office by setting up an account to access e-mail, voice mail, calendar, and contact information from a Microsoft Exchange Server.
Exchange Server, the Microsoft messaging and collaboration server, lets you send and receive your work e-mail, calendar updates, voice mail, and contact information while traveling.
To set up the account, you must obtain the name of the Exchange Server and the server domain from the wireless service provider or system administrator. You must also know your Exchange user name and password.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista. | If your device is connected to your computer, disconnect it before you continue with the next step. Tap Start > Programs > ActiveSync. Tap Menu > Configure Server. In Server address, enter the name of the Exchange Server. To receive personal information more securely, select This server requires an encrypted (SSL) connection, and then tap Next. However, if you select option this and your ISP does not support an SSL connection, you will be unable to receive e-mail. Enter your user name, password, and domain name. If you want the device to save your password so that you do not have to enter it every time that you re-connect, select the Save password check box, and then tap Next. To change conflict-resolution and event-logging options, tap Menu > Advanced , make changes as appropriate, and then tap Next . Select the check boxes for the types of information that you want to synchronize with Exchange Server. To change settings for a specific information type, scroll to that information type, tap Settings, make changes as appropriate, and then tap OK. Tap Finish.
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| Synchronize your data with ActiveSync and Windows XP | Synchronizing your computer and your device lets you transfer e-mail, contacts, calendar appointments, tasks, Web favorites, and media files from your computer to your device or from your device to your computer. You must install ActiveSync on your computer before you can synchronize your computer and your device.
The ActiveSync setup wizard helps you with these steps the first time that you connect your device to your computer. If you set up an Exchange Server during your device setup, the setup wizard will skip step 3.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista. | Plug your device into your computer by using a USB cable or cradle. The Synchronization Setup Wizard appears on your computer. On your computer, click Next . Clear the Synchronize directly with a server check box, and then click Next . (This option will appear only if you use a Microsoft Exchange Server-based Outlook account.) Select the check box next to each information type you want to synchronize, and then click Next . Depending on the version of ActiveSync, you may be asked whether you want to enable wireless connections. Select or clear the check box and then click Next . Click Finish. ActiveSync synchronizes the selected information types.
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| Note
Make sure that either ActiveSync or WMDC is installed and running on your computer. See the user's guide for ActiveSync or WMDC. For more information about ActiveSync or WMDC, use the in-program help or visit www.microsoft.com/windowsmobile. |
| Synchronize your data with WMDC and Windows Vista | Synchronizing lets you transfer e-mail, contacts, appointments, tasks, Web favorites, and media files from your computer to your device or from your device to your computer. You must accept an update to Windows Mobile Device Center (WMDC) on your computer before you can use WMDC to synchronize your device with your computer or with a Microsoft Exchange Server.
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NoteActiveSync on your device works with WMDC on Windows Vista and with ActiveSync on Windows XP. | Plug your device into your computer by using the USB cable or cradle. The Windows Mobile Device Center Home screen appears on your computer. On your computer, click Set up your device. Select the check box next to each information type you want to synchronize, and then click Next. To synchronize with an Exchange Server, enter server information provided by a network administrator, and then click Next. Otherwise, click Skip. Enter the Device name and then clear the check box if you do not want a shortcut for WMDC created on your desktop. Click Set up. WMDC synchronizes the selected information types.
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| Start and stop synchronization | ActiveSync on your device works with Windows Mobile Device Center (WMDC) on Windows Vista and with ActiveSync on Windows XP. | Connect your device to the computer by using Bluetooth, or infrared (IR), or a USB cable or cradle. If you always synchronize wirelessly with Exchange Server, you do not have to connect the device. On the device, tap Start > Programs > ActiveSync > Sync . If you want to end synchronization before it finishes, tap Stop .
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| Select synchronization information types and settings | You can use ActiveSync to synchronize contacts, calendar items, Outlook e-mail, tasks, favorites, and media items on your computer and your device. By adjusting the settings, you can control how much calendar and e-mail history you copy to your device, or change the settings for Exchange Server or your computer.
NoteActiveSync on your device works with ActiveSync on Windows XP and with Windows Mobile Device Center on Windows Vista. | Disconnect your device from your computer, if it is connected by using a USB cable or cradle. Tap Start > Programs > ActiveSync. Tap Menu > Options. Do one or more of the following: Scroll to and tap an information type that you want to synchronize, and then tap OK. Scroll to an information type, tap Settings, make changes as needed, and then tap OK two times. Scroll to Microsoft Exchange or Windows PC, tap Settings, make changes as you want, tap OK for Windows PC or Finish for Exchange Server, and then tap OK.
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| Synchronize by using Bluetooth | If the wireless service provider enables Bluetooth on your device, you can use Bluetooth to synchronize wirelessly with your computer.
To synchronize using Bluetooth, your computer must be set up to accept a Bluetooth connection, and you must set up a Bluetooth partnership between your device and your computer. To learn more about how to configure Bluetooth, see the ActiveSync or Windows Mobile Device Center help on your computer.
NoteActiveSync on your device works with ActiveSync on Windows XP and with Windows Mobile Device Center on Windows Vista. | Tap Start > Programs > ActiveSync . Make sure that your device and computer are within Bluetooth range. Tap Menu , and then tap Connect via Bluetooth . When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, tap Sync . To end the connection, tap Menu > Disconnect .
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| Synchronize by using infrared | If your device and your computer have infrared ports, you can synchronize your device with the computer through an infrared connection.
NoteAn infrared port is a dark plastic window that is usually located on the top or side of the device. Although frequently shaped like an oval, infrared ports can be almost any shape. To exchange information, the infrared ports of two devices must be aligned and within 1 meter (about 1 yard) of one another. | Follow the instructions in ActiveSync or WMDC Help on the computer for setting up your computer to receive infrared beams. Make sure that your device and computer are within the infrared range of 1 meter (about 1 yard). Line up the infrared ports, and make sure that they are unobstructed. On the device, tap Start > Programs > ActiveSync . Tap Menu , and then tap Connect via IR . When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, tap Sync . To end the connection, tap Menu > Disconnect .
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| Change your synchronization schedule | Frequent synchronization can drain your battery, and synchronizing while roaming (using your device outside your home wireless service area) may incur additional charges for sending data. To reduce the cost and the drain on your battery, you can configure your device to synchronize more frequently during high-volume e-mail periods (peak times, such as working hours) and to synchronize less frequently during low volume e-mail times (off-peak times).
You can also use the peak times and off-peak times settings to schedule automatic synchronization between your device and a Microsoft Exchange Server every time that an item arrives in the Inbox or is changed.
NoteActiveSync on your device works with Windows Mobile Device Center (WMDC) on Windows Vista and with ActiveSync on Windows XP. | Make sure that your device is not connected to your computer by a USB cable. Tap Start > Programs > ActiveSync. Tap Menu > Schedule. In the Peak times and Off-peak times fields, tap the down arrow to select your preferences. Because it can be expensive to synchronize while roaming, you may want to clear the Use above settings when roaming check box, and instead synchronize manually when roaming. Tap OK.
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| Mark an e-mail folder for synchronization | Tap Start > Messaging . Tap Outlook E-mail. Tap Menu > Tools > Manage Folders . Scroll to and select the check box for the folder that you want to synchronize. Tap OK . The next time that you synchronize, the folder(s) you marked on your device will be synchronized with the corresponding folder(s) in Outlook on your computer.
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| View information about synchronization status | ActiveSync on your device keeps synchronization status messages for you to view at any time. The status lets you know if your last synchronization was successful, when the last successful synchronization occurred, and when the last synchronization attempt occurred for both Exchange Server and Windows-based computer synchronizations. | |
| Overview of Information Rights Management (IRM) | Information Rights Management (IRM) can help organizations and employees protect and have greater control over digital information, such as confidential planning documents or financial reports. Using IRM on your computer, you can set policies that help to control who can open, copy, print, or forward information created in Microsoft Office 2003 or 2007.
Note
IRM is only supported for Windows Mobile 6 devices.
To activate IRM on your Windows Mobile powered device so that you can open IRM-protected documents: | IRM must be installed and activated on the computer. You must have ActiveSync or Windows Mobile Device Center installed on your computer. Your device must be connected to a computer with which a partnership has been set up. Your device must require IRM activation (that is, IRM has never been activated or the IRM license needs to be renewed).
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| Note
If your PC runs Windows Vista, the Windows Rights Management Services (RMS) Client is already installed. If your PC runs Windows XP, the Windows RMS Client Service Pack 1 (SP1) must be installed. |
| Activate Information Rights Management by using WMDC | You can activate Information Rights Management (IRM) on your device to access IRM-protected e-mail and other content.
Note
IRM is only supported for Windows Mobile 6 devices. | Connect your device to a computer by using a USB cable, infrared connection, or Bluetooth connection. Note
If there is not a partnership between your device and the computer, set up the partnership now. On the computer, click Mobile Device Settings > Activate Information Rights Management. Enter your computer logon credentials and click Activate. Most of the activation process happens behind the scenes and depends on server availability and network conditions.
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| Activate Information Rights Management by using ActiveSync | You can activate Information Rights Management (IRM) on your device to access IRM-protected e-mail and other content.
Note
IRM is only supported for Windows Mobile 6 devices. | Connect your device to a computer by using a USB cable, infrared connection, or Bluetooth connection. Note
If there is not a partnership between your device and the computer, set up the partnership now. On the computer, click Tools > Activate Information Rights Management. Enter your computer logon credentials if prompted. Most of the activation process happens behind the scenes and depends on server availability and network conditions.
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Connect to a proxy server | A proxy is a connection from a mobile service provider that lets you access the Internet through an intermediate computer.
If you are connected to an Internet service provider (ISP) or a private network during synchronization, your device should download the required proxy settings from your computer. If these settings are not on your computer or must be changed, before you start this procedure ask your ISP or network administrator for the proxy server name, server type, port, type of Socks protocol that is used, and your user name and password. |
| Set up or edit a proxy server connection | If you are connected to an ISP or private network during synchronization, your device should download the required proxy settings from your computer during synchronization. If these settings are not on your computer or must be changed, before you start this procedure ask your ISP or network administrator for the proxy server name, server type, port, type of Socks protocol that is used, and your user name and password. | Tap Start > Settings > Connections tab > Connections . Under My Work Network , if a proxy server has not been set up, tap Set up my proxy server. Otherwise, tap Edit my proxy server. Select the check boxes titled This network connects to the Internet and This network uses a proxy server to connect to the Internet. In the Proxy server field, enter the proxy server name. To change such settings as port number or proxy server type, tap Advanced, tap the setting you want to change, and enter the new information. Tap OK.
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| Delete a proxy server connection | Tap Start > Settings > Connections tab > Connections . Tap Manage existing connections . Scroll to the proxy server connection name, tap and hold it until you see a menu, and then tap Delete.
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| Add an intranet URL exception | An intranet URL exception tells the browser in your device to look on your work network for an URL, instead of on the Internet.
For example, your company may use periods in its intranet URLs, giving them the same pattern as an Internet URL (for example, intranet.companyname.com). | Tap Start > Settings > Connections tab > Connections. Tap Advanced tab > Exceptions. In the URL exceptions field, tap Add new URL. In the Work URL field, enter the work URL, and then click OK.
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| Note
Do not create URL exceptions for URLs on the Internet. |
| Edit an intranet URL exception | Tap Start > Settings > Connections tab > Connections. Tap Advanced tab > Exceptions. In the URL exceptions field, tap the URL exception. In the Work URL field, make the changes you want to the work URL, and then click OK.
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| Delete an intranet URL exception | Tap Start > Settings > Connections tab > Connections. Tap Advanced tab > Exceptions. In the URL exceptions field, tap and hold the URL exception until you see a menu, and then tap Delete.
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Connect to a virtual private network (VPN) |
| A virtual private network (VPN) enables a business to connect more securely to offices and employees around the world by routing virtual connections from the company’s private network through the Internet to the remote site or employee.
A VPN connection helps you connect more securely to servers, such as a corporate network, over the Internet. Before you start this procedure, ask the network administrator for your user name, password, domain name, TCP/IP settings, and VPN server host name or IP address. |
| Set up a VPN connection | A connection to a virtual private network (VPN) helps you connect more securely to a private network, such as a corporate network, over the Internet. Before you start this procedure, ask your network administrator for your user name, password, domain name, TCP/IP settings, and VPN server host name or IP address. | Tap Start > Settings > Connections tab > Connections. Under My Work Network, tap Add a new VPN server connection and follow the instructions in the New Connection wizard.
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| Edit a VPN server connection | Tap Start > Settings > Connections tab > Connections. Under My Work Network, tap Edit my VPN servers. Scroll to the VPN server connection that you want to edit, and then tap Edit. Make the changes that you want, and then tap Finish.
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| Delete a VPN server connection | Tap Start > Settings > Connections tab > Connections. Under My Work Network, tap Edit my VPN servers. Scroll to the VPN server connection, tap and hold the VPN server connection until you see a menu, and then tap Delete.
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| You have several options for connecting your device to the Internet or a corporate network. The following Internet connection types may be available on your device: | Cellular (GPRS) - A wireless connection available through mobile service providers. Wi-Fi - A wireless connection that lets you connect to the Internet by using wireless access points. Internet Sharing – A wireless connection that lets you connect your computer to the Internet by using your device as a modem. Dial-up - A connection that lets you connect to an Internet or corporate server by using a wireless phone service. USB – A wired connection that lets you connect to the Internet by using ActiveSync or Windows Mobile Device Center and an Internet connection on your computer.
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| Note
You must obtain connection setup information for most of these connection types from your Internet service provider (ISP) or network administrator. |
| Choose a default Internet connection type | Tap Start > Settings > Connections tab > Connections. Under Advanced tab > Select Networks. In the Programs that automatically connect to the Internet should connect using field, select the connection that you want to use, and then tap OK.
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| Connect to the Internet by using a cellular (GPRS) connection | In most cases, your cellular (GPRS) connection will be preconfigured by your cellular service provider. You will not have to set up a GPRS connection or change your GPRS settings.
However, if you do have to add a cellular (GPRS) connection, you must contact the wireless carrier to obtain the necessary configuration settings. | Tap Start > Settings > Connections tab > Connections. Under My ISP or My Work Network, tap Add a new modem connection. In the Enter a name for the connection field, enter a name for the connection. In the Select a modem field, select Cellular Line (GPRS), and then tap Next. Enter the phone number or access point name provided by your wireless service provider, and then tap Next. Enter your user name and password. If your ISP or network administrator has provided you with a domain name, enter the domain name, and then tap Finish.
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| Connect to the Internet by using a Wi-Fi connection | If the wireless carrier enables Wi-Fi on your device, you can connect your device to a wireless network to access the Internet when you are away from your computer.
Note
By default, Wi-Fi is turned off when you first start your device, and it will be turned off automatically every time that you turn off your device in order to minimize the drain on the battery. You must turn Wi-Fi on when you want to use it. | Tap Start > Settings > Connections tab > Wireless Manager. Tap Menu > Wi-Fi Settings > Wireless tab. Tap Add New. Enter the following information: In Network name, enter a name for the connection. In Connects to, select Internet or Work. If you want to connect directly to another device or computer, and not to a network through an access point, select This is a device to device (ad hoc) connection.
Tap Next. On the Configure Network Authentication screen, do the following: Select the authentication and data encryption methods. Enter your network key information or select the The key is automatically provided check box. If it is necessary, ask the network administrator for authentication, encryption, and network key information.
Tap Next. Select or clear the Use IEEE 802.1X network access control check box. To use Extensible Authentication Protocol (EAP) or smart card authentication, make the selections appropriate to your choice of authentication. Tap Finish.
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| Connect your computer to the Internet by using your device as a modem | If your device has a data connection plan, your computer can use the device to connect to the Internet. Using the device this way is known as Internet Connection Sharing (ICS) or Internet Sharing. You can connect the device to the computer by using either a USB cable or a Bluetooth connection.
Before you begin this procedure: | |
| Connect your device to the computer by using Bluetooth or a USB cable. Tap Start > Programs > Internet Sharing. In the PC Connection field, select USB or Bluetooth PAN (Personal Area Network). In the Network Connection field, select the network connection that the device should use to connect to the Internet. Tap Connect. Allow approximately 30 seconds for the connection to be established. If you are connecting to the computer by using a Bluetooth connection, tap Yes to turn on Bluetooth (if you have not already done this).
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| Connect to the Internet by using a dial-up connection | Before you begin, you must obtain a phone number from your wireless service provider that you dial to connect to the Internet.
Note
Depending on your service provider, dial-up connections may not be supported on your device. | Tap Start > Settings > Connections tab Connections. Under My ISP or My Work Network, tap Add a new modem connection. In the Enter a name for the connection field, enter a name for the connection. In the Select a modem field, select Cellular Line, and then tap Next. Enter the phone number or access point name provided by your wireless service provider, and then tap Next. Enter your user name and password. If your ISP or network administrator has provided you with a domain name, enter the domain name, and then tap Finish.
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| Connect to the Internet by using a USB connection | If your computer has ActiveSync or Windows Mobile Device Center (WMDC) installed and has a live Internet connection, you can connect to the Internet on your device by plugging in the USB cable.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with WMDC on Windows Vista.
If you cannot connect to the Internet, try the following: | Verify that you have a live Internet connection on your computer. If you are using ActiveSync, open ActiveSync on your computer. Click File > Connection Settings. Verify that the This computer is connected to drop-down list box is set to Automatic. If you are using WMDC, open WMDC on your computer. Click Mobile Device Settings > Change Connection Settings. Verify that the This computer is connected to list is set to Automatic. Go to Troubleshoot a cable connection problem in this section.
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| Delete an Internet connection | Tap Start > Settings > Connections tab > Connections. Under My ISP, tap Manage existing connections. Scroll to the Internet connection that you want to delete, tap and hold it until you see a menu, and then tap Delete.
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| Certificates are digital documents typically used for authentication and exchange of information on networks. Certificates can be issued for a user, a device, or a service. Your device may include a set of preinstalled certificates.
Personal certificates help establish your identity when you log on to a secured network, such as a corporate network. Intermediate certificates help authenticate other certificates. Root certificates help establish the identity of other computers, such as servers, with which you connect. This helps prevent unauthorized users from accessing your device and information. |
| View or delete certificates | Certificates are digital documents used to authenticate the exchange of information on networks. For example, your device uses certificates when it synchronizes data with a Microsoft Exchange server.
Note
A network security technology known as Secure Sockets Layer (SSL) requires certificates when synchronizing data. Deleting a root certificate on your device can make it impossible to use SSL protocols and to synchronize with an Exchange server. | Tap Start > Settings > System tab > Certificates. Tap the Personal, Intermediate or Root tab, depending on the type of certificate that you want to view. Do one of the following: Tap and hold the certificate whose details that you want to view. After you see a menu, tap View. Tap and hold the certificate whose details that you want to view. After you see a menu, tap View.
Tap OK.
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| Note
You can view the details of any kind of certificate and delete any certificate that you have added (but not those added by the device administrator). However, you can renew—extend beyond the expiration date—only personal certificates. |
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Cellular (GPRS) connections |
| Cellular (GPRS) enables your device to transmit and receive voice and data through the network of a mobile operator. Within a mobile operator’s service area, which can be millions of square miles, you can make phone calls, send text messages, share files, connect to the Internet, download media files, and more. Your mobile operator’s service options will determine your device’s capabilities. |
| Set up a cellular (GPRS) Internet connection | In most cases, your cellular (GPRS) connection will be preconfigured by your cellular service provider. You will not have to set up a GPRS connection or change your GPRS settings.
If you do have to set up a GPRS connection, you must obtain the settings from your mobile operator before you start this procedure. | On the Home screen, click Start > Settings > Connections. Click GPRS. Click New. Enter your connection information, and then click Done.
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| Edit a cellular (GPRS) connection | In most cases, your cellular (GPRS) connection will be preconfigured by your cellular service provider, and you should not need to change it. It is recommended that you avoid editing your cellular (GPRS) connection settings. If you have to edit a cellular (GPRS) connection for any reason, you must contact your service provider to obtain the necessary network settings. | On the Home screen, click Start > Settings > Connections. Click GPRS. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Edit. Make the changes that you want, and then click Done.
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| Delete a cellular (GPRS) connection | Deleting a connection removes its functionality, such as connecting to the Internet. In most cases, your cellular (GPRS) connection will be preconfigured by your cellular service provider. Deleting a cellular (GPRS) connection is not recommended. | On the Home screen, click Start > Settings > Connections. Click GPRS. If it is necessary, scroll to the connection that you want to delete, and then click Menu > Delete. Click Yes to confirm.
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| Use Wireless Manager | If the wireless carrier enables Wireless Manager on your device, you can use it to quickly and easily turn your Bluetooth, Wi-Fi, and phone service on or off.
Note
Bluetooth and Wi-Fi will appear in Wireless Manager only if the wireless carrier enables these features.
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| On the Home screen, click Start > Settings > Connections. Scroll to a service and press ENTER to turn it on or off, or click Menu to access Wi-Fi, Bluetooth, or phone settings. When you are finished, tap Done.
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| Tip
You can access Wireless Manager using the Quick List. Quickly press and release the POWER button, and then scroll to Wireless Manager and press ENTER. |
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| Bluetooth is a short-range wireless communications technology that lets you connect to Bluetooth-enabled devices such as computers and other mobile devices, and Bluetooth-enabled accessories such as headsets and car kits.
Devices with Bluetooth capabilities can beam (exchange information) over a distance of about 10 meters (about 33 feet) without requiring a physical connection. Beaming is a simple way to exchange information with another Bluetooth-enabled mobile device. To use Bluetooth for beaming, both devices must be Bluetooth-enabled and set to visible, and a Bluetooth partnership must be established.
You can also use Bluetooth to synchronize ActiveSync or Windows Mobile Device Center (WMDC) on your computer. To synchronize using Bluetooth, your computer must be set up to accept a Bluetooth connection, and you must set up a Bluetooth partnership between your device and your computer.
You can use Bluetooth in the following ways: | Connect to a variety of Bluetooth-enabled accessories such as headsets, stereo headsets, car kits, and GPS devices. Use a Bluetooth service. As soon as you connect to another device or computer by using Bluetooth, you can locate and use any of the services available on that device. Beam information, such as files, appointments, tasks, and contact cards, between devices that have Bluetooth capabilities. Synchronize information, such as e-mail, appointments, tasks, and contact cards with a computer that uses ActiveSync or WMDC.
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| Turn Bluetooth on or off | If the wireless carrier enables Bluetooth on your device, you can establish a Bluetooth partnership with other Bluetooth-enabled devices and access other Bluetooth services.
After you turn it on, Bluetooth will be turned on every time that you turn on your device. If you want, you can turn off Bluetooth manually. After you turn it off, Bluetooth stays turned off until you turn it on again. | On the Home screen, click Start > Settings > Connections > Bluetooth. Click Menu > Turn On Bluetooth or Turn Off Bluetooth, as applicable.
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| Note
When you turn your device on, it can detect other devices that use Bluetooth, but other devices will be unable to detect your device unless you have made your device visible to other devices.
Tip
You can also turn Bluetooth on or off by using Wireless Manager. |
| Make your device visible to other devices | If Bluetooth is enabled on your device and you turn it on, you can detect and connect to other nearby Bluetooth-enabled devices and services. On your device, you must set Bluetooth to visible to enable other Bluetooth devices to detect it and to establish Bluetooth partnerships.
For improved security, leave your device set to invisible unless you are establishing new partnerships, and turn off visibility after partnerships have been established. | On the Home screen, click Start > Settings > Connections > Bluetooth. Click Menu > Turn On Visibility.
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| Set up a Bluetooth accessory | You can use Bluetooth-enabled accessories with your device, including headsets, stereo headsets, car kits, and GPS devices, by creating a Bluetooth partnership between your device and the Bluetooth accessory.
Note
After you set up a Bluetooth-enabled headset, you can set up audio options using the Headset profile on your device. | Turn on your device and the accessory and position them within several feet of one another. On the Home screen, click Start > Settings > Connections > Bluetooth. Click Add new device. Your device searches for other Bluetooth-enabled devices and displays them in a list. Click the name of the Bluetooth-enabled accessory to which you want to connect. In the Passcode field, enter the passcode for the accessory. A passcode is a numbers-only password that helps to increase security. You can find the passcode in the manufacturer's documentation. Click Next. When you are prompted, click OK. When you are prompted, click Next. Click Done.
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| Set up a Bluetooth partnership | If the wireless carrier enables Bluetooth on your device, you can establish a Bluetooth partnership with other Bluetooth-enabled devices.
After you have created a Bluetooth partnership, the two devices will automatically reconnect when in range unless you turn off Bluetooth, move your device out of range, or delete the partnership. | Make sure both Bluetooth devices are set to Visible and are within range. On the Home screen, click Start > Settings > Connections > Bluetooth. Click Add new device. The device will search for and list other Bluetooth-enabled devices within range. Scroll to the device that you want to add and click Next. Enter a passcode if you want one and click Next. A passcode is a numbers-only password that helps to increase security. The same passcode must be entered on the device accepting the partnership. At the Device Added screen, click OK. Enter a display name, and then click Next. Click Done.
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| Accept a Bluetooth partnership | If the wireless carrier enables Bluetooth on your device, you can establish a Bluetooth partnership with other Bluetooth-enabled devices. | Make sure both Bluetooth devices are set to Visible and are within range. When you are prompted to accept a Bluetooth partnership with another device, click Yes. When you are prompted, enter a passcode if you want to use one, and then click Next. (A passcode helps to increase security; it is a password composed entirely of numbers.) If a passcode is required on the device requesting the partnership, you must both use the same passcode. On the Device Added screen, click OK. Tap Yes to confirm. Enter a display name to identify the partner device, and then click Next.
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| Delete a Bluetooth partnership | You can delete a Bluetooth partnership that you previously established with another Bluetooth device. | On the Home screen, click Start > Settings > Connections > Bluetooth. Scroll to the device partnership you want to delete and then click Menu > Delete. Click Yes to confirm. Click Done.
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| Rename a Bluetooth partnership | If you have multiple Bluetooth partnerships on your device, you can give each partnership a unique name to identify it, such as My PC or Bob's Phone. | On the Home screen, click Start > Settings > Connections > Bluetooth. Scroll to the device partnership you want to delete and then click Menu > Edit. Enter a new name for the device, and then click Next. Click Done.
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| Set up your device to receive incoming beams | Setting up your device to receive beams lets you accept beamed information. | On the Home screen, click Start > Settings > Connections > Bluetooth. Select the Receive all incoming beams check box. Click Done.
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| Beam an appointment by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam appointments to other Bluetooth-enabled devices. | On the Home screen, click Start > Calendar. Scroll to the appointment you want to beam and press ENTER. Click Menu > Beam Appointment. Make sure that Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then click Beam.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a task by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam tasks to other Bluetooth-enabled devices. | On the Home screen, click Start > Settings > Connections > Bluetooth. Scroll to the task you want to beam and then click Menu > Beam Task. Make sure Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then click Beam.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a contact by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam contacts to other Bluetooth-enabled devices. | On the Home screen, click Start > Settings > Connections > Bluetooth. Scroll to the contact you want to beam click Menu > Send Contact > Beam. Make sure Bluetooth is turned on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then click Beam.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a file by using Bluetooth | If the wireless carrier enables Bluetooth on your device, you can beam a saved file, such as a picture, sound, video, or document file, to other Bluetooth-enabled devices. | On the Home screen, click Start > File Explorer. Scroll to the folder or sub-folder that holds the file that you want to send and press ENTER. Scroll to the file that you want to send, and then click Menu > Beam. If the file is in a sub-folder, scroll to that folder and press ENTER, scroll to the file, and then click Menu > Beam. Make sure Bluetooth is on and that the other device is visible. Wait until the device appears on the list, scroll to it, and then click Beam.
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| Note
While beaming, the word Pending appears next to the chosen device. When beaming is complete, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Receive an incoming beam | Your device can receive beamed information. | |
| Synchronize by using Bluetooth | If the wireless service provider enables Bluetooth on your device, you can use Bluetooth to synchronize wirelessly with your computer.
To synchronize using Bluetooth, your computer must be set up to accept a Bluetooth connection, and you must set up a Bluetooth partnership between your device and your computer. To learn more about how to configure Bluetooth, see the ActiveSync or Windows Mobile Device Center help on your computer.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista. | On the Home screen, click Start > ActiveSync. Make sure that your device and computer are within Bluetooth range. Click Menu, and then tap Connect via Bluetooth. When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, Click Sync.
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| Use Wireless Manager | If the wireless carrier enables Wireless Manager on your device, you can use it to quickly and easily turn your Bluetooth, Wi-Fi, and phone service on or off.
Note
Bluetooth and Wi-Fi will appear in Wireless Manager only if the wireless carrier enables these features. | On the Home screen, click Start > Settings > Connections > Wireless Manager. Scroll to a service and press ENTER to turn it on or off, or click Menu to access Wi-Fi, Bluetooth, or phone settings. When you are finished, click Done.
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| Troubleshoot Bluetooth problems | The left column in the following table lists problems that you may experience when you use a Bluetooth headset or other Bluetooth device. In the right column, you will find an explanation of what the problem may indicate and possible solutions.
| I cannot end a Bluetooth connection |
- If another device is connected to your device, you can end the
connection by turning Bluetooth off.
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| My device cannot locate another Bluetooth-enabled device. |
- Make sure that both devices have enabled Bluetooth and are set to
visible.
- Make sure that the distance between the two devices is less than
10 meters (about 33 feet) and that there are no walls or other obstructions
between the devices.
|
| I cannot locate the Bluetooth stereo headset. |
- Make sure that Bluetooth functionality on the device is turned on.
- Make sure that the Bluetooth stereo headset is set to visible.
- Confirm that the correct passcode (a numbers-only password) was
entered on the device during connection with the headset. Most Bluetooth
headsets have a fixed passcode that is noted in the headset User's Guide.
You must enter the passcode when establishing a connection with the headset.
|
| I cannot listen to music on the Bluetooth stereo headset. |
- Confirm that you are connected to the Bluetooth stereo headset.
- Confirm that the song you are playing is in a supported format.
- Check the battery level on the Bluetooth stereo headset.
- Confirm that the device and headset are within range of one
another. The maximum distance between the two should be no more than 10
meters (about 33 feet).
- Check that the device has been set as a wireless stereo. To check
this, click Start > Settings > Connections > Bluetooth scroll to the headset, and then click Set as Wireless
Stereo.
|
| There are breaks in the music being played on the Bluetooth stereo
headset. |
- You may experience breaks in the music if there are walls between
the device and the Bluetooth stereo headset.
|
|
|
| A USB connection is a wired connection that lets you connect your device to your computer for synchronizing data. Although not as fast as some wireless connections, the simplicity of the USB connection makes it an attractive option. As an added convenience, many devices will charge their batteries through the USB connection. |
| Connect to the Internet by using a USB connection | If your computer has ActiveSync or Windows Mobile Device Center (WMDC) installed and has an Internet connection, you can connect to the Internet on your device by plugging in the USB cable.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with WMDC on Windows Vista.
If you cannot connect to the Internet, try the following: | Verify that you have a live Internet connection on your computer. If you are using ActiveSync, open ActiveSync on your computer. Click File > Connection Settings. Verify that the This computer is connected to drop-down list box is set to Automatic. If you are using WMDC, open WMDC on your computer. Click Mobile Device Settings > Change Connection Settings. Verify that the This computer is connected to list is set to Automatic. Go to Troubleshoot a cable connection problem in this section.
|
| Copy or move files between your PC and your device | Connect your device to your computer by using the USB cable. ActiveSync or Windows Mobile Device Center (WMDC) should open automatically on your computer. If it does not, open it manually by clicking Start > All Programs, and then clicking Microsoft ActiveSync or Windows Mobile Device Center. Do one of the following on your computer: If you are using ActiveSync, in the ActiveSync window, click Tools > Explore Smartphone. If you are using WMDC, in the WMDC window, position your mouse pointer over File Management. In the drop-down menu, click Browse the contents of your device.
In the Mobile Device, window on your computer, locate the folder to or from which you want to copy or move a file. On your computer, right-click Start, click Explore, and then locate the folder to or from which you want to copy or move a file. Right-click the file that you want to copy or move, click Copy or Cut, right-click in the folder that you want to move it to, and then click Paste. If the File Conversion dialog box appears, click OK.
|
| Note
In step 2, you can open the device by clicking Start > My Computer > Mobile Device on the computer instead of using ActiveSync or WMDC. |
| Change your USB-to-PC connection type | Changing the USB to PC connection type on your device can help resolve ActiveSync connection problems. | On the Home screen, click Start > Settings > Connections > USB to PC. Select or clear the Enable advanced network functionality check box. Click Done.
|
| Troubleshoot a cable connection problem | If you are using a USB cable to connect your device to a computer, and either ActiveSync or Windows Mobile Device Center (WMDC) do not recognize the device or stop responding (hang) while connecting, follow the steps outlined in this topic.
Try the steps in order, one at a time, until one works for you. For more information, visit the troubleshooting page on the Windows Mobile Web site
Note
ActiveSync on your device works with Windows Mobile Device Center on Windows Vista and with ActiveSync on Windows XP. | Disconnect and reconnect the device. Disconnect, restart the device, and then reconnect the device. Disconnect the device, restart the computer, and then reconnect the device. On the device, change the USB setting: Click Start > Settings > Connections > USB to PC. Select or clear the Enable advanced network functionality check box, and then click Done.
If you are running Windows XP, then also do the following:
|
| Tip
If these suggestions do not correct the problem, you can try changing your firewall or virus protection settings. See program-specific help on the computer for instructions. |
|
| If the wireless carrier enables Wi-Fi on your device, you can turn on Wi-Fi to access the Internet when you are away from your computer.
Note
To minimize drain on the battery, Wi-Fi is turned off by default when you first start your device, and it will be turned off automatically every time that you turn off your device. You must turn it on each time you want to use it. |
| Set up a Wi-Fi connection | If the wireless carrier enables Wi-Fi on your device, you can turn on Wi-Fi to access the Internet when you are away from your computer.
Note
To minimize drain on the battery, Wi-Fi is turned off by default when you first start your device, and it will be turned off automatically every time that you turn off your device. You must turn it on each time you want to use it.
| On the Home screen, click Start > Settings > Connections > Wireless Manager. Scroll to Wi-Fi and press ENTER. The device will detect available Wi-Fi networks. Click Yes to view a list of available networks. In Select network, scroll left or right to the network you want to use and then click Connect. If you select a secure network, you may have to enter a network key provided by the network administrator.
|
| Note
If you have previously connected to a Wi-Fi network, the device will automatically connect to that network again if it is available. You can click Menu > Wi-Fi Settings to view other available networks. |
| Edit a Wi-Fi connection | If the wireless carrier enables Wi-Fi on your device, you can change your Wi-Fi connection settings.
Before you start this procedure, contact your system administrator or wireless carrier to obtain your network settings. | On the Home screen, click Start > Settings > Connections > Wireless Manager. Click Menu > Wi-Fi Settings. If you do not see a list of Wi-Fi networks, click Menu > Turn On Wi-Fi. The list of available networks will appear. Scroll to the connection that you want to edit, and then click Menu > Edit. Make changes as needed, and then click Finish.
|
| Delete a Wi-Fi connection | On the Home screen, click Start > Settings > Connections > Wireless Manager. Click Menu > Wi-Fi Settings. If you do not see a list of Wi-Fi networks, then there are no Wi-Fi networks set up on your device. To see a list of available networks, click Menu > Turn On Wi-Fi. Scroll to the connection that you want to edit, and then click Menu > Delete. Note
You can only delete Wi-Fi networks you have actually connected to with your device. If you have never connected to a Wi-Fi network, you cannot delete it. Click Yes to confirm.
|
| Change Wi-Fi settings | Changing the Wi-Fi settings on your device lets you specify the types of networks you want to access, whether you want to be notified of available networks, and when to turn off Wi-Fi if a connection is not made. | On the Home screen, click Start > Settings > Connections > Wireless Manager. Click Menu > Wi-Fi Settings. On the Wi-Fi screen, click Menu > Wi-Fi Settings. If you do not see a list of Wi-Fi connections, click Menu > Turn On Wi-Fi. The list of available connections will appear. Change the following options as needed: Networks to access: All available (includes Wi-Fi enabled devices and access points), Only device-to-device (connects only to other Wi-Fi enabled devices), or Only access points (devices that connect wireless communication devices together to form a wireless network). Available network notification: On or Off. Turn off Wi-Fi if not connected in: Never, 30 Seconds, 1 Minute, 5 Minutes, 10 Minutes, or 30 Minutes.
Click Done.
|
| Use the Wi-Fi Certificate Enroller | If the wireless carrier enables Wi-Fi on your device, you can use the certificate enroller to help secure your wireless connection.
Note
You must be connected to a computer by using a USB cable for this process. | On the Home screen, click Start > Settings. Click Connections > Wi-Fi Settings > Power Mode. In Auto turn off WLAN if not connected for, scroll left or right to select 10 seconds, 30 seconds, 1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, 10 minutes, or 20 minutes. In WLAN if no WLAN or user activities after LCD OFF over for, scroll left or right to select 10 seconds, 30 seconds, 1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, 10 minutes, or 20 minutes. Click Done.
|
| Use Wireless Manager | If the wireless carrier enables Wireless Manager on your device, you can use it to quickly and easily turn your Bluetooth, Wi-Fi, and phone service on or off.
Note
Bluetooth and Wi-Fi will appear in Wireless Manager only if the wireless carrier enables these features. | On the Home screen, click Start > Settings > Connections > Wireless Manager. Scroll to a service and press ENTER to turn it on or off, or click Menu to access Wi-Fi, Bluetooth, or phone settings. When you are finished, click Done.
|
|
| If your device is equipped with an infrared port, you can use infrared to beam (exchange information) with other infrared-equipped devices or computers. You can also use infrared to synchronize with ActiveSync or Windows Mobile Device Center (WMDC) on your computer.
To use infrared for beaming or synchronization, both devices must be equipped with an infrared port and, for beaming, set to receive incoming beams. The infrared ports must be lined up closely in order to detect one another.
You can use infrared in the following ways:
| Beam information, such as files, appointments, tasks, and contact cards, to or from devices or computers that are equipped with an infrared port. Synchronize information, such as e-mail, appointments, tasks, and contact cards with ActiveSync or WMDC on your computer.
|
| Set up your device to receive incoming beams | Setting up your device to receive beams lets you accept beamed files or other information. | On the Home screen, clickStart > Settings > Connections tab > Beam. Select the Receive incoming beams check box. Click Done.
|
| Beam an appointment by using infrared | If your device is equipped with an infrared port, you can beam appointments to other infrared-equipped devices. | On the Home screen, click Start > Calendar. Scroll to the appointment you want to beam and press ENTER. Click Menu > Beam Appointment. Line up the infrared ports on both devices so that they are unobstructed and within 1 meter (about 1 yard) of each other. Wait until the other device appears on the list, scroll to it, and then click Beam.
|
| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam an task by using infrared | If your device is equipped with an infrared port, you can beam tasks to other infrared-equipped devices. | On the Home screen, clickStart > Tasks. Scroll to the task you want to beam, click Menu > Beam Task. Line up the infrared ports on both devices so that they are unobstructed and within 1 meter (about 1 yard) of each other. Wait until the other device appears on the list, scroll to it, and then click Beam.
|
| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam an contact by using infrared | If your device is equipped with an infrared port, you can beam contacts to other infrared-equipped devices. | On the Home screen, click Start > Contacts. Scroll to the contact you want to beam and then click Menu > Send Contact > Beam. Line up the infrared ports on both devices so that they are unobstructed and within 1 meter (about 1 yard) of each other. Wait until the other device appears on the list, scroll to it, and then click Beam.
|
| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Beam a file by using infrared | If your device is equipped with an infrared port, you can beam a saved file, such as a picture, sound, video, or document, to other infrared-equipped devices. | On the Home screen, click Start > Programs > File Explorer. Tap Menu > My Documents. Scroll to the folder that you want and press ENTER. Scroll to the file that you want to send, and then clickMenu > Beam File. If the file is in a sub-folder, scroll to that folder and press ENTER, scroll to the file, and then click Menu > Beam File. Line up the infrared ports on both devices so that they are unobstructed and within 1 meter (about 1 yard) of each other. Wait until the other device appears on the list, scroll to it, and then click Beam.
|
| Note
While beaming, the word Pending appears next to the chosen device, followed by the word Sending. After the other device has accepted the beamed contact, the word Done appears. If beaming is unsuccessful, the world Failed appears. |
| Receive an incoming beam | Your device can receive beamed information, including contacts, pictures, files, tasks, appointments, voice notes, and games. | |
| Synchronize by using infrared | To synchronize using infrared, you must first set up your computer (if your computer is equipped with an infrared port) to receive an infrared beam. You can find information about how to set up infrared in the ActiveSync or Windows Mobile Device Center (WMDC) Help on your computer.
Note
Note
ActiveSync on your device works with WMDC on Windows Vista, and with ActiveSync on Windows XP and earlier versions. | On the Home screen, click Start > ActiveSync. Line up the infrared ports on your device and your computer so that they are unobstructed and within 1 meter (about 1 yard) of each other. Click Menu, and then tap Connect via IR. When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, click Sync. Click Menu > Disconnect to end the connection.
|
|
| Dial-up on your device resembles dial-up Internet access with a modem connected to a phone line. In modern dial-up, your mobile operator gives you a phone number that you dial to connect your device to the Internet.
Note
Depending on your wireless service provider, dial-up connections may not be supported on your device. |
| Set up a dial-up connection | Before you start this procedure, contact the system administrator or wireless carrier to obtain your network settings. | On the Home screen, clickStart > Settings > Connections. Click Dial-up. Click New. In the Enter a name for the connection field, enter a name for the connection. Enter the connection information, and then click Done.
|
| Note
Depending on the service provider, dial-up connections may not be supported on your device. |
| Edit a dial-up connection | On the Home screen, clickStart > Settings > Connections. Click Dial-up. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Edit. Make the changes that you want, and then click Done.
|
| Note
Depending on the service provider, dial-up connections may not be supported on your device. |
| Delete a dial-up connection | On the Home screen, clickStart > Settings > Connections. Click Dial-up. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Delete. Click Yes to confirm.
|
| Note
Depending on the service provider, dial-up connections may not be supported on your device. |
|
| You can synchronize e-mail, appointments, and other information on your device with the same data types on your computer or on a Microsoft Exchange Server. This section shows you how. |
| Overview of ActiveSync and WMDC | ActiveSync and Windows Mobile Device Center (WMDC) provide an easy way to synchronize data on a Windows-based computer with your device. ActiveSync works on computers that use the Windows XP operating system. WMDC works only on computers that use the Windows Vista operating system.
ActiveSync and WMDC act as gateways between your device and your computer for transferring Outlook e-mail, appointments, contacts, and tasks, and also media such as pictures, music, and videos. You can also use the Explore feature in either program to move files or programs from your computer to your device.
ActiveSync and WMDC can be set to update your device wirelessly when you are away from your computer by synchronizing directly with Microsoft Exchange Server.
If there is conflicting data between the device and the computer or Exchange Server, the data on the computer or Exchange Server will overwrite the data on the device unless you change the default settings for conflict resolution. You can change these settings for a computer or Exchange Server in ActiveSync on your device as noted in the topic Synchronize your data with an Exchange Server.
Note
ActiveSync on your device works with Windows Mobile Device Center on Windows Vista, and with ActiveSync on Windows XP. |
| Install ActiveSync (for Windows XP) | If your computer runs on the Windows XP operating system, you must install ActiveSync on your computer.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista.
To fully install ActiveSync on your computer, do one of the following: | |
| Install Windows Mobile Device Center (for Windows Vista) | If you have the Windows Vista operating system on your computer, you must install Windows Mobile Device Center (WMDC) in order to synchronize data on the computer with your device.
The Windows Vista operating system includes the basic WMDC application partially installed, including device drivers and AutoPlay functionality. The full installation includes a device-specific user interface and synchronization functionality.
To fully install WMDC on your computer: | |
| Note
If you plug your device into your computer before you install WMDC, your computer may initiate an automatic download of WMDC through Windows Update. |
| Synchronize your data with an Exchange Server | You can increase your productivity when you are away from the office by setting up an account to access e-mail, voice mail, calendar, and contact information from a Microsoft Exchange Server.
Exchange Server, the Microsoft messaging and collaboration server, lets you send and receive your work e-mail, calendar updates, voice mail, and contact information while traveling.
To set up the account, you must obtain the name of the Exchange Server and the server domain from the wireless service provider or system administrator. You must also know your Exchange user name and password.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista. | If your device is connected to your computer, disconnect it before you continue with the next step. On the Home screen, click Start > ActiveSync. Click Menu > Add Server Source. In Server address, enter the name of the Exchange Server. To receive personal information more securely, select This server requires an encrypted (SSL) connection, and then tap Next. However, if you select option this and your ISP does not support an SSL connection, you will be unable to receive e-mail. Enter your user name, password, and domain name. If you want the device to save your password so that you do not have to enter it every time that you re-connect, select the Save password check box, and then tap Next. To change conflict-resolution and event-logging options, tap Menu > Advanced , make changes as appropriate, and then tap Next . Select the check boxes for the types of information that you want to synchronize with Exchange Server. To change conflict-resolution and event-logging options, click Menu > Advanced, make changes as appropriate, and then click Next. To change settings for a specific information type, scroll to that information type, click Menu > Settings, make changes as appropriate, and then click Done.
Click Finish.
|
| Synchronize your data with ActiveSync and Windows XP | Synchronizing your computer and your device lets you transfer e-mail, contacts, calendar appointments, tasks, Web favorites, and media files from your computer to your device or from your device to your computer. You must install ActiveSync on your computer before you can synchronize your computer and your device.
The ActiveSync setup wizard helps you with these steps the first time that you connect your device to your computer. If you set up an Exchange Server during your device setup, the setup wizard will skip step 3.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with Windows Mobile Device Center on Windows Vista. | Plug your device into your computer by using a USB cable or cradle. The Synchronization Setup Wizard appears on your computer. On your computer, click Next . Clear the Synchronize directly with a server check box, and then click Next . (This option will appear only if you use a Microsoft Exchange Server-based Outlook account.) Select the check box next to each information type you want to synchronize, and then click Next . Depending on the version of ActiveSync, you may be asked whether you want to enable wireless connections. Select or clear the check box and then click Next . Click Finish. ActiveSync synchronizes the selected information types.
|
| Note
Make sure that either ActiveSync or WMDC is installed and running on your computer. See the user's guide for ActiveSync or WMDC. For more information about ActiveSync or WMDC, use the in-program help or visit www.microsoft.com/windowsmobile. |
| Synchronize your data with WMDC and Windows Vista | Synchronizing lets you transfer e-mail, contacts, appointments, tasks, Web favorites, and media files from your computer to your device or from your device to your computer. You must accept an update to Windows Mobile Device Center (WMDC) on your computer before you can use WMDC to synchronize your device with your computer or with a Microsoft Exchange Server.
NoteActiveSync on your device works with WMDC on Windows Vista and with ActiveSync on Windows XP. | Plug your device into your computer by using the USB cable or cradle. The Windows Mobile Device Center Home screen appears on your computer. On your computer, click Set up your device. Select the check box next to each information type you want to synchronize, and then click Next. To synchronize with an Exchange Server, enter server information provided by a network administrator, and then click Next. Otherwise, click Skip. Enter the Device name and then clear the check box if you do not want a shortcut for WMDC created on your desktop. Click Set up. WMDC synchronizes the selected information types.
|
| Start and stop synchronization | On the Home screen, click Start > ActiveSync. Make sure that your device is connected by USB cable to your computer, unless you are connecting with a Microsoft Exchange Server, a Bluetooth partnership, or infrared. Click Sync. If you have to interrupt synchronization before it is complete, click Stop.
|
| Select synchronization information types and settings | You can use ActiveSync to synchronize Contacts, Calendar, Outlook E-mail, Tasks, Favorites, and Media items on your computer and your device. By adjusting the settings, you can control how much calendar and e-mail history you copy to your device, or change the settings for a Microsoft Exchange Server or Windows-based computer.
NoteActiveSync on your device works with ActiveSync on Windows XP and with Windows Mobile Device Center on Windows Vista. | Disconnect your device from your computer, if it is connected by using a USB cable or cradle. On the Home screen, click Start > ActiveSync. Click Menu > Options. Do one or more of the following: Scroll to an information type that you want to synchronize, press ENTER to select or clear the check box, and then click Done. Scroll to an information type, click Settings, make changes as needed, and then click Done two times. Scroll to Microsoft Exchange or Windows PC, click Menu > Settings, make changes as you want, click Done for Windows PC or Finish for Exchange Server, and then click Done.
|
| Synchronize by using Bluetooth | If the wireless service provider enables Bluetooth on your device, and your computer is set up to accept a Bluetooth connection, you can use Bluetooth to synchronize wirelessly with your computer.
To synchronize using Bluetooth, you must set up a Bluetooth partnership between your device and your computer. To learn more about how to configure Bluetooth on your computer, see the ActiveSync or Windows Mobile Device Center Help on your computer.
Note
ActiveSync on your device works with ActiveSync on Windows XP and with Windows Mobile Device Center on Windows Vista. | On the Home screen, click Start > ActiveSync. Make sure that your device and computer are within Bluetooth range. Click Menu > Connect via Bluetooth. When the connection is established, ActiveSync will synchronize automatically. If it does not start immediately, click Sync. Click Menu > Disconnect Bluetooth.
|
| Synchronize by using infrared | To synchronize using infrared, you must first set up your computer (if your computer is equipped with an infrared port) to receive an infrared beam. You can find information about how to set up infrared in the ActiveSync or Windows Mobile Device Center (WMDC) Help on your computer. | On the Home screen, click Start > ActiveSync. Line up the infrared ports on your device and your computer so that they are unobstructed and within 1 meter (about 1 yard) of each other. Click Menu > Connect via IR. When the connection is established, ActiveSync will synchronize automatically. If it does not start synchronizing, click Sync. Click Menu > Disconnect to end the connection.
|
| Change your synchronization schedule | Frequent synchronization can drain your battery, and synchronizing while roaming (using your device outside your home wireless service area) may incur additional charges for sending data. To reduce the cost and the drain on your battery, you can configure your device to synchronize more frequently during high-volume e-mail periods (peak times, such as working hours) and to synchronize less frequently during low volume e-mail times (off-peak times).
You can also use the peak times and off-peak times settings to schedule automatic synchronization between your device and a Microsoft Exchange Server every time that an item arrives in the Inbox or is changed.
NoteActiveSync on your device works with Windows Mobile Device Center (WMDC) on Windows Vista and with ActiveSync on Windows XP. | Make sure that your device is not connected to your computer by a USB cable. On the Home screen, click Start > ActiveSync. Click Menu > Schedule. Under Peak times and Off-peak times scroll left or right to select your preferences. Because it can be expensive to synchronize while roaming, you may want to clear the Use above settings when roaming check box, and instead synchronize manually when roaming. Click Done.
|
|
Note
To view or edit Peak Times settings on your device, follow steps 1 through 3, click Menu > Peak Times, adjust the settings, and then click Done twice. |
| Mark an e-mail folder for synchronization | On the Home screen, click Start > Messaging . Scroll to Outlook E-mailand press ENTER. Click Menu > Folders . Click Menu > Manage Folders . Scroll to the folder that you want to synchronize and then click Sync. Note
Some folders cannot be synchronized, such as Drafts and Deleted Items. Other folders, such as the Inbox, are synchronized by default. Click Done. The next time that you synchronize, the folder(s) you marked on your device will be synchronized with the corresponding folder(s) in Outlook on your computer.
|
| View information about synchronization status | ActiveSync on your device keeps synchronization status messages for you to view at any time. The status lets you know if your last synchronization was successful, when the last successful synchronization occurred, and when the last attempt occurred for both Microsoft Exchange Server and Windows-based computer synchronizations. | |
| Overview of Information Rights Management (IRM) | Information Rights Management (IRM) can help organizations and employees protect and have greater control over digital information, such as confidential planning documents or financial reports. Using IRM on your computer, you can set policies that help to control who can open, copy, print, or forward information created in Microsoft Office 2003 or 2007.
Note
IRM is only supported for Windows Mobile 6 devices.
To activate IRM on your Windows Mobile powered device so that you can open IRM-protected documents: | IRM must be installed and activated on the computer. You must have ActiveSync or Windows Mobile Device Center installed on your computer. Your device must be connected to a computer with which a partnership has been set up. Your device must require IRM activation (that is, IRM has never been activated or the IRM license needs to be renewed).
|
| Note
If your PC runs Windows Vista, the Windows Rights Management Services (RMS) Client is already installed. If your PC runs Windows XP, the Windows RMS Client Service Pack 1 (SP1) must be installed. |
| Activate Information Rights Management by using WMDC | You can activate Information Rights Management (IRM) on your device to access IRM-protected e-mail and other content.
Note
IRM is only supported for Windows Mobile 6 devices. | Connect your device to a computer by using a USB cable, infrared connection, or Bluetooth connection. Note
If there is not a partnership between your device and the computer, set up the partnership now. On the computer, click Mobile Device Settings > Activate Information Rights Management. Enter your computer logon credentials and click Activate. Most of the activation process happens behind the scenes and depends on server availability and network conditions.
|
| Activate Information Rights Management by using ActiveSync | You can activate Information Rights Management (IRM) on your device to access IRM-protected e-mail and other content.
Note
IRM is only supported for Windows Mobile 6 devices. | Connect your device to a computer by using a USB cable, infrared connection, or Bluetooth connection. Note
If there is not a partnership between your device and the computer, set up the partnership now. On the computer, click Tools > Activate Information Rights Management. Enter your computer logon credentials if prompted. Most of the activation process happens behind the scenes and depends on server availability and network conditions.
|
|
Connect to a proxy server | A proxy is a connection from a mobile service provider that lets you access the Internet through an intermediary IP address.
If you are connected to your Internet service provider (ISP) or private network during synchronization, your device should download the required proxy settings from your computer during synchronization. If these settings are not on your computer or must be changed, you must ask your ISP or network administrator for the proxy server name, server type, port, type of Socks protocol that is used, and your user name and password. Obtain this information before you begin the procedures below.
|
| Set up a proxy connection | Before you start this procedure, contact your system administrator or wireless carrier to obtain your network settings. | On the Home screen, click Start > Settings > Connections. Click Proxy. Click New. Enter your connection information, and then click Done.
|
| Edit a proxy connection | On the Home screen, click Start > Settings > Connections. Click Proxy. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Edit. Make the changes that you want, and then click Done.
|
| Delete a proxy connection | On the Home screen, click Start > Settings > Connections. Click Proxy. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Delete. Click Yes to confirm.
|
| Add an intranet URL exception | An intranet URL exception tells the browser in your device to look on your work network for an URL, instead of on the Internet.
Your company may use periods in its intranet URLs, giving them the same pattern as an Internet URL (for example, intranet.companyname.com). | Click Start > Settings > Connections. Click Menu tab > Advanced. Click Menu tab > Work URL Exceptions. Click Menu tab > Add. In the Work URL field, enter the work URL, and then click Done.
|
| Note
Do not create URL exceptions for URLs on the Internet. |
| Edit an intranet URL exception | Click Start > Settings > Connections. Click Menu tab > Advanced. Click Menu tab > Work URL Exceptions. Scroll to the URL exception you want to edit and press ENTER. In the Work URL field, enter the work URL, and then click Done.
|
| Delete an intranet URL exception | Click Start > Settings > Connections. Click Menu tab > Advanced. Click Menu tab > Work URL Exceptions. Scroll to the URL exception you want to delete, and then click Menu tab > Delete. Click Yes to confirm.
|
|
Connect to a virtual private network (VPN) |
| A virtual private network (VPN) enables a business to connect more securely to offices and employees around the world by routing virtual connections from the company’s private network through the Internet to the remote site or employee.
A VPN connection helps you connect more securely to servers, such as a corporate network, over the Internet. Before you start this procedure, ask the network administrator for your user name, password, domain name, TCP/IP settings, and VPN server host name or IP address. |
| Set up a VPN connection | Before you start this procedure, contact your system administrator or wireless carrier to obtain your network settings. | On the Home screen, click Start > Settings > Connections. Click VPN. Click New. Enter your connection information, and then click Done.
|
| Edit a VPN server connection | On the Home screen, click Start > Settings > Connections. Click VPN. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Edit. Make the changes that you want, and then click Done.
|
| Delete a VPN server connection | On the Home screen, click Start > Settings > Connections. Click VPN. If it is necessary, scroll to the connection that you want to edit, and then click Menu > Delete. Click Yes to confirm.
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| You have several options for connecting your device to the Internet or a corporate network. The following Internet connection types may be available on your device: | Cellular (GPRS) - A wireless connection available through mobile service providers. USB – A wired connection that lets you connect to the Internet by using ActiveSync or Windows Mobile Device Center and a live Internet connection on your computer. Wi-Fi - A wireless connection that lets you connect to the Internet by using wireless access points. Dial-up - A connection that lets you connect to an Internet or corporate server by using the wireless phone service.
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| Note
You must obtain connection setup information for most of these connection types from your Internet service provider (ISP) or network administrator. |
| Choose a default Internet connection type | On the Home screen, click Start > Settings > Connections. Click Menu > Advanced. In the Internet connection field, select the connection that you want to use, and then click Done.
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| Connect to the Internet by using a cellular (GPRS) connection | In most cases, your cellular (GPRS) connection will be preconfigured by your cellular service provider. You will not have to set up a GPRS connection or change your GPRS settings.
However, if you do have to add a cellular (GPRS) connection, you must contact the wireless carrier to obtain the necessary configuration settings. | On the Home screen, click Start > Settings > Connections. Click GPRS. Click New. Enter the connection information, and then click Done.
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| Connect to the Internet by using a USB connection | If your computer has ActiveSync or Windows Mobile Device Center (WMDC) installed and has a live Internet connection, you can connect to the Internet on your device by plugging in the USB cable.
Note
ActiveSync on your device works with ActiveSync on Windows XP, and with WMDC on Windows Vista.
If you cannot connect to the Internet, try the following: | Verify that you have a live Internet connection on your computer. If you are using ActiveSync, open ActiveSync on your computer. Click File > Connection Settings. Verify that the This computer is connected to drop-down list box is set to Automatic. If you are using WMDC, open WMDC on your computer. Click Mobile Device Settings > Change Connection Settings. Verify that the This computer is connected to list is set to Automatic. See Troubleshoot a cable connection problem in the USB connections section.
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Note
If another connection is available, such as cellular (GPRS), you device will automatically use that connection. If you want the device to use the USB cable to connect to the Internet even when another connection is available, click Start > Settings > Connections, click Menu > Advanced, and then select Pass through connection in the Internet connection field. |
| Connect to the Internet by using a Wi-Fi connection | If the wireless carrier enables Wi-Fi on your device, you can connect your device to a wireless network to access the Internet when you are away from your computer.
Note
By default, Wi-Fi is turned off when you first start your device, and it will be turned off automatically every time that you turn off your device in order to minimize the drain on the battery. You must turn Wi-Fi on when you want to use it. | On the Home screen, click Start > Settings > Connections > Wireless Manager. Scroll to Wi-Fi and press ENTER. The device will detect available Wi-Fi networks. Click Yes to view a list of available networks. In Select network, scroll left or right to the network you want to use and then click Connect. If you select a secure network, you may have to enter a network key provided by the network administrator.
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Note
If you have previously connected to a Wi-Fi network, the device will automatically connect to that network again if it is available. You can click Menu > Wi-Fi Settings to view other available networks. |
| Connect to the Internet by using a dial-up connection | Before you start this procedure, contact the system administrator or wireless carrier to obtain the network settings. | On the Home screen, click Start > Settings > Connections. Click Dial-up. Click New. Enter the connection information, and then click Done.
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Note
Depending on your service provider, dial-up connections may not be supported on your device. |
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| Certificates are digital documents typically used for authentication and exchange of information on networks. Certificates can be issued for a user, a device, or a service. Your device may include a set of preinstalled certificates.
Personal certificates help establish your identity when you log on to a secured network, such as a corporate network. Intermediate certificates help authenticate other certificates. Root certificates help establish the identity of other computers, such as servers, with which you connect. This helps prevent unauthorized users from accessing your device and information. |
| View or delete certificates | Certificates are digital documents used to authenticate the exchange of information on networks. For example, your device uses certificates when it synchronizes data with a Microsoft Exchange server.
Note
A network security technology known as Secure Sockets Layer (SSL) requires certificates when synchronizing data. Deleting a root certificate on your device can make it impossible to use SSL protocols and to synchronize with an Exchange server. | |
| Note
You can view the details of any kind of certificate and delete any certificate that you have added (but not those added by the device administrator). However, you can renew—extend beyond the expiration date—only personal certificates. |
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Cellular and cellular (GPRS) connections |
| Before you begin, you’ll need the name of your wireless service provider and the correct access point. | Tap Start > Settings > Connections tab > Connections. Tap the Advanced tab. Tap Select Networks. Select My Work Network from the drop down menu to connect to a private network Tap New… Select the Modem tab. Enter a name for your connection. Select a modem from the drop down list. Note Select either Cellular line or Cellular line (GPRS, 3G) to connect through your wireless service provider. Tap Next. Enter your Access point. (You can get this information from your wireless service provider). Tap Next. Tap Finish. Tap OK.
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| Set up a modem connection |
Before you begin, obtain the following information from your Internet service provider (ISP) or wireless service provider: ISP server phone number or access point, user name, and password. | Tap Start > Settings > Connections tab > Connections. To create a new connection, in either My ISP or My Work Network, tap Add a new modem connection, and follow the instructions in the New Connection wizard. Enter a name for the connection, such as your company's name. In the Select a modem list, tap your modem type.
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| NotesWireless connections can be made via a mobile phone network or GPRS. If you are using a mobile phone network to connect, in the Select a modem list, tap Cellular Line. If you are using GPRS, tap Cellular Line (GPRS).
If you are using any type of external modem, in the Select a modem list, select the modem by name. If a listing does not exist for your external modem, tap Hayes Compatible on COM1.
If you call from a business complex or hotel that requires a nine before dialing out, enter 9 in front of the phone number. You can also do this using dialing rules or dialing locations.
If you know that part of the phone number will change frequently as you travel, you can create dialing rules to avoid creating multiple modem connections for the same phone number.
If you are using GPRS, instead of a telephone number you will need to enter the access point name provided by your wireless service provider. |
| Set up a wireless network | | Tap Start > Settings > Connections tab > Network Cards > Wireless tab. Note that your device may say Wireless Ethernet instead of Network Cards. Do one of the following: If you do not see a desired network, tap Add New and follow the instructions on the screen. Any networks that you have already configured are preferred networks and are listed under Wireless networks. To change network settings, in Wireless networks, tap a network.
Under Networks to access, select All available, Only access points or Only computer-to-computer from the list depending on the type of network(s) to which you connect.
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| Note
To manually start a connection, tap and hold the connection, and tap Connect. |
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These directions apply to a device with access to a mobile phone network. | Tap Start > Settings > Connections tab > Connections. In either My ISP or My Work Network, tap Manage existing connections. Select the desired modem connection, tap Edit, and follow the instructions in the connection wizard. To view Help information for any screen in the wizard or while changing settings, tap the question mark icon.
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| Tips
To manually start a connection, tap and hold the connection, and tap Connect.
To delete a connection, tap and hold the connection you want to remove, and tap Delete. |
| | Before you begin, obtain the following information from your ISP: ISP server phone number or access point, user name, and password. | Tap Start > Settings > Connections tab. Do one of the following: Tap Connections, and in My Work Network, set up a modem or VPN server connection. Tap Network Cards and set up a network card or a wireless network connection. Note that your device may say Wireless Ethernet instead of Network Cards.
To start the connection, insert any necessary equipment into the device, such as a modem card or network (Ethernet) card, and begin using the desired program. For example, switch to Internet Explorer Mobile and browse the Internet. Your device will connect automatically. To manually start a connection, tap and hold the connection, and tap Connect.
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| Tip
To delete a connection, tap and hold the connection you want to remove, and tap Delete. |
| | It can be useful to end a connection when you are done using it. This frees resources on the device and can save connection charges. | When connected via a modem or VPN, tap the data connection icon on the title bar, and then tap Disconnect. When connected via a cable or cradle, detach your device from the cable or cradle. When connected via infrared or Bluetooth, move the device away from the other computer or device. When connected via a network (Ethernet) card, remove the card from your device.
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| | Tap Start > Settings > Connections tab. Tap Connections > Advanced tab > Dialing Rules. Tap New. In the Name box, enter a location name, for example, New York. Enter or edit the area code and country code. If you have a pulse phone line, select the Pulse dialing check box. Most phone lines are tone. To automatically disable call waiting, select the Disable call waiting check box. Then, tap the appropriate number sequence in the list, or enter a new sequence.
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| Tip
To change how the number is dialed, tap Dialing Patterns. For example, enter dialing patterns that will set your device to always dial the number as long distance, or to first dial a 9. |
| | The following table lists supported dialing patterns for GSM phones.
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Dial a country code
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E
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Dial an area code
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F
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Dial a local number
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G
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Make an international call when using a GSM-network mobile phone, the plus sign is used to indicate that you are about to make an international call (rather than entering the international access number for the country you are in)
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+ (plus sign)
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Insert a pause (typically 2 seconds)
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, (comma)
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Wait for a credit card tone
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$ (dollar sign)
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Wait for a second tone (typically used after $)
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W
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Tone-dial the numbers that follow
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T
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Pulse-dial the numbers that follow
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P
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Transfer to another extension (0.5 sec on hook, 0.5 sec off hook)
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! (hookflash)
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Wait for a quiet answer (typically indicated by 6.5 seconds of silence followed by a ring tone)
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@
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Use special controls on some systems (tone only)
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ABCD * # |
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| CDMA Phones |
| Dial a country code |
E |
| Dial an area code |
F |
| Dial a local number |
G |
| Insert a pause (typically 2 seconds) |
, (comma) |
| Wait for a credit card tone (specified by the dialing program) |
$ (dollar sign) |
| Wait for a second tone (typically used after $) |
W |
| Tone-dial the numbers that follow |
T |
| Pulse-dial the numbers that follow |
P |
| Transfer to another extension (0.5 sec on hook, 0.5 sec off hook) |
! (hookflash) |
| Wait for a quiet answer (typically indicated by 6.5 seconds of silence followed by a ring tone) |
@ |
| Use special controls on some systems (tone only) |
ABCD * # |
Notes
Hyphens and spaces in dialing strings are ignored.
Some modems may not respond to the above characters even though your device lets you add them to the dial string. |
| Change general modem options | | In the Baud rate list, select a new baud rate. For information on the appropriate baud rate for your modem, check the documentation that came with your modem. To connect faster when using a modem, clear the Wait for dial tone before dialing check box. To pay for calls with a credit card, in the Wait for credit card box, enter the number of seconds you want the device to wait for a credit card prompt, and enter the credit card number in the Extra dial-string modem commands box. To save money when connecting, make sure the device does not stay online too long waiting to connect to an ISP or private network. By default, your device will cancel the call if not connected within two minutes. To increase or decrease this wait time, in the Cancel if not connected in box, change the number of seconds.
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| Change network card settings |
If you use your network card in two locations, such as work and home, you must also change the network to which the network card connects.
| Tap Start > Settings > Connections > Network Cards > Network Adapters tab. Note that your device may say Wireless Ethernet instead of Network Cards. In the My network card connects to list, select Internet or Work. When connecting to a private network, such as a corporate network at work, select Work. When connecting to your ISP at home, select Internet.
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You should not need to change these settings, unless your server doesn't use dynamically-assigned IP addresses. Most ISPs and private networks use dynamically-assigned IP addresses.
Servers that require an assigned IP address may also require a way to map computer names to IP addresses. Your device supports two name resolutions options: DNS and WINS.
Contact your ISP to determine which name resolution you need to use, obtain the specific server address, and enter the information in the Server tab. Also, ask if alternate addresses are available. An alternate address may enable you to connect when the primary server is unavailable. |
| Configure network security settings | A wireless network can be added either when the network is detected, or manually by entering settings information. Before doing these steps, determine if authentication information is needed. | To manually enter information, tap Start > Settings > Connections tab > Network Cards > Wireless tab. Note that your device may say Wireless Ethernet instead of Network Cards. In Wireless networks, select the network you want to configure. To use authentication, tap the Network Key tab and select the authentication method from the Authentication list. To use data encryption, select an encryption method from the Data encryption list. To automatically use a network key, tap The key is automatically provided. Otherwise, enter the network key.
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| Configure 802.1x authentication settings | Before doing these steps, determine if authentication information is needed. | To manually enter information, tap Start > Settings > Connections tab > Network Cards > Wireless tab. Note that your device may say Wireless Ethernet instead of Network Cards. In Wireless networks, select the network you want to configure. For increased security, tap 802.1x tab > Use IEEE 802.1x network access control. Then, select the appropriate EAP type.
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A wireless network can be added either when the network is detected, or manually by entering settings information.
| To manually enter information, tap Start > Settings > Connections tab > Network Cards > Wireless tab. Note that your device may say Wireless Ethernet instead of Network Cards. Tap Add New. If the network was detected, tap the network name. In the General tab, enter a network name. If the network was detected, the network name is entered automatically and can't be changed. In Connects to, select what your network connects to, Work or My ISP. To connect directly to another computer instead of a network access point, select the This is a device-to-device (ad-hoc) connection check box.
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| Log on to network services |
Before you begin, obtain the following information from your network administrator: user name, password, and domain. Some certificates do not require a password.
| Enter your user name, password, and domain. To save your password so that you will not be prompted each time you connect, select the Save password check box.
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| Note
Certificates already configured for this network should be automatically selected by your device. If a certificate cannot be automatically selected, you will be prompted to select the necessary certificate. |
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Certificates already configured for this network should be selected automatically by your device. If a certificate cannot be selected automatically, you must select the necessary certificate. For information on the correct certificate to select, see your network administrator. | |
| | Use a network card to connect directly to an Ethernet network. Once connected, you can view the Internet or intranet, or download e-mail. Ensure you purchase and configure a network card that is compatible with your device.
Before you begin, obtain the following information from your network administrator: user name, password, and domain name. Depending on your network, you may need proxy server or VPN connection settings. | Insert the network card into your device. The first time you insert the card, Network Settings will appear automatically so that you can configure the network card. If it does not appear, or to change settings later, tap Start > Settings > Connections tab > Network Cards. Note that your device may say Wireless Ethernet instead of Network Cards. To enter specific server information, on the Network Adapters tab, tap the appropriate network adapter, and then tap Name Servers. Most networks use DHCP, so you should not have to change these settings unless you have been instructed to do so. If necessary, connect the network card to the network by using a network cable. For information, see the documentation that came with your network card. To start a connection, insert the network card, and begin using a desired program, such as Internet Explorer Mobile to browse the Internet. Your device will connect automatically.
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| Note
If you use your network card with two networks, such as a private network at work and one at home for the Internet, you will need to change the network to which the network card connects. |
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To access WAP sites through Internet Explorer Mobile, configure your device to use a WAP gateway. Use the following steps to create a new set of connections to the Internet with WAP gateway settings. Viewing WAP sites is not supported on all devices.
Before you begin, obtain the following information from your ISP: ISP server phone number, user name, and password. Also, contact your wireless service provider and ask for your WAP gateway server name and port number. | Tap Start > Settings > Connections tab > Connections. Tap Edit my proxy server. If a proxy server has not been set up, tap Set up my proxy server. On the Proxy Settings tab, select the This network connects to the Internet and This network uses a proxy server to connect to the Internet check boxes. If necessary, in the Proxy server box, enter the proxy server name. Tap Advanced > WAP. In the Server box, enter the WAP gateway server name. Under Port, enter the port number. The most common WAP port number is 9201. Enter any logon credentials required by the WAP gateway server.
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| Change modem connection settings |
Before you begin, obtain the following information from your Internet service provider (ISP) or wireless service provider: ISP server phone number or access point, user name, password, domain name, and TCP/IP settings, if needed.
If your device does not have access to a mobile phone network, insert a modem card. | Tap Start > Settings > Connections tab > Connections. In either My ISP or My Work Network, tap Manage existing connections. Select the desired modem connection, tap Edit, and follow the instructions in the connection wizard. To view Help information for any screen in the wizard or while changing settings, tap the question icon.
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| Tips
To manually start a connection, tap and hold the connection, and tap Connect.
To delete a connection, tap and hold the connection you want to remove, and tap Delete. |
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Additional numbers may need to be dialed depending on your given location when connecting. For example, if you want to dial from work, a 9 prefix must often be dialed, or an area code is needed.
To avoid creating a new modem connection for every environment, set dialing rules for the locations from which you connect often. Three dialing locations, Home, Mobile, and Work, have been created for you, and you can create more. If a connection cannot be made, your device will give you an opportunity to change the dialing location.
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| Tip
To create a new location, tap New and follow the instructions on the screen. To view additional information at any time, tap the question mark icon. |
| Change connection group name |
Your device is already set up with two groups of connection settings: My ISP and My Work Network. You can change the name of these groups to something more meaningful for you. For example, if you put all of your corporate settings under My Work Network connections, you can change the name from My Work Network to your company's name. | Tap Start > Settings > Connections tab > Connections. Under My ISP or My Work Network, tap Manage existing connections. Tap the General tab. Enter a name for the settings group.
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| Set up an automatic choice for connections |
If you have already created more than one connection, you can set up your device to connect to the best available connection automatically. | Tap Start > Settings > Connections tab > Connections. Under My ISP or My Work Network, tap Manage existing connections. Tap the Auto pick.
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| Turn on and off Bluetooth |
Ensure that the two devices are within close range and that both Bluetooth-enabled devices are discoverable. | |
| Note
By default, Bluetooth is turned off. If you turn it on, and then turn off your device, Bluetooth also turns off. When you turn on your device again, Bluetooth turns on automatically. |
| Create a Bluetooth partnership | You can create a partnership between your device and another device that has Bluetooth capabilities. Once you do this, the devices must have Bluetooth turned on but don't need to be discoverable for you to beam information between the two devices. | Ensure that the two devices are turned on, discoverable, and within close range. Tap Start > Settings > Connections tab. Tap Bluetooth > Devices tab > New Partnership. Your device searches for other devices with Bluetooth capabilities, and displays them in the list. Tap the name of the other device, and tap Next. In Passkey, if you want to use a passkey (recommended for enhanced security), enter a alphanumeric passkey between 1 and 16 characters, and tap Next. Otherwise, leave the passkey blank, and tap Next. Enter the same passkey on the other device. To give the partnership a more meaningful name, change the name of the device in Name. Tap Finish.
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| Note
When you turn on flight mode, Bluetooth is turned off. |
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Rename a Bluetooth partnership |
You can give a more meaningful name to a Bluetooth partnership to help you recognize it when selecting from a list of partnerships.
| Tap Start > Settings > Connections tab. Tap Bluetooth > Devices tab. Tap the partnership to rename. In Name, enter a new name for the partnership. Tap Finish.
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| End a Bluetooth partnership | | Tap Start > Settings > Connections tab. Tap Bluetooth > Devices tab. Tap and hold the partnership you want to end. Tap Delete.
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| Make a device discoverable |
Other devices with Bluetooth capabilities can detect your device and attempt to beam information to it, establish a partnership, or use a Bluetooth service. | Tap Start > Settings > Connections tab. Tap Bluetooth. Select the Turn on Bluetooth check box, and then select the Make this device discoverable to other devices check box.
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| Other Bluetooth-enabled devices can now detect your phone and attempt to beam information to it, establish a Bluetooth partnership, or use a Bluetooth service. Tip
If you no longer want your device to be discoverable, clear the Make this device discoverable to other devices check box.
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Your device will not detect and notify you of incoming infrared (IR) and Bluetooth beams unless you set it up to do this. | Tap Start > Settings > Connections tab. Select the Receive all incoming beams check box. Ensure that your device is turned on, discoverable, and within close range of the device that is beaming the information. When prompted to receive an incoming beam, tap Yes to receive the beamed information.
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| Set up a Bluetooth headset |
You can use a Bluetooth headset (or other Bluetooth hands-free device) with your device when you create a partnership between your device and the Bluetooth headset. | Make sure that the two devices are turned on, discoverable, and within close range. Tap Start > Settings > Connections tab. Tap Bluetooth > Devices tab > New Partnership. Your device searches for other Bluetooth devices and displays them in the list. Tap the name of the other device, and tap Next. In Passkey, if you want to use a passkey (recommended for enhanced security), enter a alphanumeric passkey between 1 and 16 characters, and tap Next. Otherwise, leave the passkey blank, and tap Next. Enter the same passkey on the other device. Tap Finish. When you are prompted to designate your Bluetooth headset as a hands-free device, tap Yes.
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| Use a Bluetooth phone as a modem |
If your device has no integrated phone capability, you can use another phone that has Bluetooth as a modem for your device to browse the Internet or to transfer other information. To do this, you create a Bluetooth modem connection on your device and then send information to the phone by using Bluetooth. The phone relays the information over the phone line and then sends back to your device any information that you had requested over the connection.
Once a modem connection is created, it can be reused.
Note
Ensure that your device and the phone are turned on, discoverable, and within close range. | Tap Start > Settings > Connections tab. Tap Connections > Add a new modem connection, and enter a name for the connection. In the Select a modem list, tap Bluetooth > Next. Ensure that the phone is discoverable. Some phones may also need to have additional options set to accept a partnership request. For more information, see the manufacturer's documentation for your phone. If the phone appears in the My Connections list, skip to step 9. If not, tap New and follow the remaining steps. In the list, tap the phone, and tap Next. In Passkey, if you want to use a passkey (recommended for enhanced security), enter a alphanumeric passkey between 1 and 16 characters, and tap Next. Otherwise, leave the passkey blank, and tap Next. Enter the same passkey on the phone. To give the partnership a more meaningful name, change the name of the device in Name. Tap Finish. In the My Connections list, tap the phone, and tap Next. Enter the phone number to dial for this connection, and tap Next. In User name, Password, and Domain, enter the logon information for this connection, and tap Finish.
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| Connect to a proxy server |
If you are connected to your ISP or private network during synchronization, your device should download proper proxy settings during synchronization from your PC. If these settings are not on your PC or need to be changed, ask your ISP or network administrator for the proxy server name, server type, port, type of Socks protocol used, and your user name and password before you begin. | Tap Start > Settings > Connections tab > Connections. If a proxy server has not been set up, tap Set up my proxy server. Otherwise, tap Edit my proxy server, select the desired proxy server, and tap Settings. Select the This network connects to the Internet and This network uses a proxy server to connect to the Internet check boxes. In the Proxy server box, enter the proxy server name. To change such settings as port number or proxy server type, tap Advanced and change desired settings.
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| Tips
To manually start a connection, tap and hold the connection, and tap Connect.
To delete a connection, tap and hold the connection you want to remove, and tap Delete. |
| Configure advanced proxy settings | | For the appropriate server type, enter the proxy server name and port. If necessary, enter the credentials for connecting with your proxy server. If you are configuring a Socks proxy, select Socks 4 or Socks 5. If using Socks 5, enter the credentials for connecting with your proxy server.
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| Connect to a virtual private network (VPN) |
A VPN connection helps you to securely connect to servers, such as a corporate network, via the Internet. Ask your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server before you begin. | Tap Start > Settings > Connections tab > Connections. To create a new VPN server connection, in My Work Network, tap Add a new VPN server connection and follow the instructions in the New Connection wizard. To view additional information for any screen in the wizard or while changing settings, tap the question icon.
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| TipsTo change existing settings, in My Work Network, tap Manage existing connections > VPN tab. Select the desired VPN connection, tap Edit, and follow the instructions on the screen.
To manually start a connection, tap and hold the connection, and tap Connect.
To delete a connection, tap and hold the connection you want to remove, and tap Delete.
You should not need to change any advanced settings. However, you must change advanced settings when: | The server to which you are connecting does not use dynamically-assigned addresses, and you need to enter your TCP/IP settings. You need to change server DNS or WINS settings.
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Before you begin, obtain the following information from your Internet service provider (ISP) or wireless service provider: ISP server phone number or access point, user name, and password. | Tap Start > Settings > Connections tab. Do one of the following: Tap Connections, and in My ISP, set up a modem connection. Tap Network Cards and set up a network card or a wireless network connection. Note that your device may say Wireless Ethernet instead of Network Cards.
To start the connection, begin using the desired program. For example, switch to Internet Explorer Mobile and browse the Internet. Your device will connect automatically. To manually start a connection, tap and hold the connection, and tap Connect.
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| Before you begin, obtain the following information from your ISP: ISP server phone number or access point, user name, and password. | Tap Start > Settings > Connections tab. Do one of the following: Tap Connections, and in My ISP, set up a modem connection. Tap Network Cards and set up a network card or a wireless network connection. Note that your device may say Wireless Ethernet instead of Network Cards.
To start the connection, insert any necessary equipment into the device, such as a modem card or network (Ethernet) card, and begin using the desired program. For example, switch to Internet Explorer Mobile and browse the Internet. Your device will connect automatically. To manually start a connection, tap and hold the connection, and tap Connect.
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| Tips
To set up a network card or wireless network connection to your ISP, add a new connection in Network Cards. Note that your device may say Wireless Ethernet instead of Network Cards.
To delete a connection, tap and hold the connection you want to remove, and tap Delete. |
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If you want to connect to intranet sites that have periods in their URLs (for example, intranet.companyname.com), you must add them to the Work URL Exceptions list. | Tap Start > Settings > Connections tab. Tap Connections > Advanced tab > Exceptions. Tap Add new URL. In Work URL, enter the intranet URL.
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| TipIf you use many URLs that share the same root company name, you can avoid entering them individually by entering *.companyname.com. |
| | | Tap Start > Settings > Connections tab. Tap Connections > Advanced tab > Exceptions. Tap the intranet URL exception you want to change, and make the desired changes.
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| TipTo delete a work URL exception, tap and hold it in the list, and tap Delete. |
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Some companies use periods in their intranet URLs (for example, intranet.companyname.com). If you attempt to connect to one of these URLs, Internet Explorer Mobile will search for the Web site in the Internet rather than the company's intranet. To connect to such intranet URLs, they need to be entered as Work URL Exceptions.
To see if your network administrator has already entered your company's intranet URL, do the following: | Tap Start > Settings > Connections tab. Tap Connections > Advanced tab > Exceptions. If you do not see your company's URL listed, tap Add new URL and create a new URL exception. To view additional information while adding the URL, tap the question icon.
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Cellular (GPRS) connections |
| | Every network connection is different. You should gather all of the relevant information or network settings you need before starting this process. | On the Home screen, click Start > Settings > Connections. Click GPRS. Click Menu > Add. Enter the following information, and click Done. In Description, enter a name for the connection. In Connects to, select the type of network to which you will connect. In Access point, enter the access point name. In User name, enter your user name for the GPRS network, if required. In Password, enter your password, if required. In Primary DNS, enter the primary Domain Name System (DNS) address, if required. In Secondary DNS, enter the secondary DNS address, if required. In IP address, enter the Internet Protocol (IP) address for the device, if required.
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| The phone uses this connection when you open a program that connects to the Internet. |
| | | On the Home screen, click Start > Settings > Connections. Click GPRS. Select the connection to edit. Click Menu > Edit. Change any information, and click Done.
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| | | On the Home screen, click Start > Settings > Connections. Click GPRS. Select the connection to delete. Click Menu > Delete. Click Yes, and click Done.
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| How do I create a Bluetooth partnership? |
Ensure that the two devices are within close range and that both Bluetooth-enabled devices are discoverable.
| On the Home screen, click Start > Settings > Connections > Bluetooth. Click Menu > Devices > Menu > New. Your phone searches for other Bluetooth-enabled devices and displays them in the list. Select the device with which you want to create a Bluetooth partnership, and click Add. Enter a enter a personal identification number (PIN) between 1 and 16 characters, and click Done. Enter the same PIN on the other device.
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| Tip
Once you create a partnership, the Bluetooth-enabled devices don't need to be discoverable to beam information between them; Bluetooth needs only to be turned on. |
| How do I turn Bluetooth on and off? | By default Bluetooth is turned off. If you turn it on, and then turn off your device, Bluetooth also turns off. When you turn on your device again, Bluetooth turns on automatically. | On the Home screen, click Start > Settings > Connections > Bluetooth. Select On or Off, and click Done.
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| Note
When you turn on flight mode, Bluetooth is turned off. |
| How do I end a Bluetooth partnership? | | On the Home screen, click Start > Settings > Connections > Bluetooth. Click Menu > Devices. Select the Bluetooth partnership you want to end. Click Menu > Delete.
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How do I rename a Bluetooth partnership? | You can give a more meaningful name to a Bluetooth partnership to help you recognize it when selecting from a list of partnerships. | On the Home screen, click Start > Settings > Connections > Bluetooth. Click Menu > Devices. Select the Bluetooth partnership to rename. Click Menu > Rename. In Name, enter a new name for the Bluetooth partnership, and click Done.
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| How do I make my device discoverable? | To receive beamed information, beaming devices or computers must be able to detect your device. | On the Home screen, click Start > Settings. Click Connections > Bluetooth. Select Discoverable, and click Done.
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| Other Bluetooth-enabled devices can now detect your phone and attempt to beam information to it, establish a Bluetooth partnership, or use a Bluetooth service. NotesSelecting Discoverable also turns on Bluetooth.
Turning off Bluetooth will prevent your device from being discoverable, and it will also prevent you from sending a Bluetooth beam. |
| How do I accept a Bluetooth partnership? | | Ensure that Bluetooth is turned on and that your phone is discoverable. When prompted to accept a Bluetooth partnership with the other device, click Yes. In PIN, enter a personal identification number (PIN) between 1 and 16 characters, and click Done. You must enter the same PIN that was entered on the device requesting the Bluetooth partnership. The Bluetooth partnership is created. You can now exchange information with the other device.
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| How do I receive beamed information? | | On the Home screen, click Start > Settings. Click Connections > Beam. Select Receive incoming beams. Do one of the following: To receive beams by using infrared, align the infrared (IR) ports so that they are unobstructed and within close range of each other. To receive beams by using Bluetooth, ensure Bluetooth is turned on and that your phone is discoverable and within close range.
Click Yes.
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| NotesOnce you select Receive incoming beams, your phone automatically receives beams until you clear this check box.
Your phone can receive all types of beamed files, but you may not be able to view all types of files on the phone. You may need to copy some files to a PC for viewing. |
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Bluetooth virtual COM ports | Some programs can connect only though a serial (COM) port. This may be true even if the device itself is Bluetooth-enabled. To make it possible for such programs to use a Bluetooth connection, you must set up a virtual COM port. Once created, this virtual port can be used like any other COM port. You can use a virtual COM port for programs that, for example, connect to a GPS receiver, or to connect to a Bluetooth-enabled printer.
Here are some examples of how to use incoming and outgoing virtual COM ports. |
| | You have a program on your device that cannot use Bluetooth directly but can print to a serial (COM) port. You can create a Bluetooth partnership with a Bluetooth-enabled printer, and then set up an outgoing COM port (for example, COM 1). The program can then send print data to COM 1, which reaches the Bluetooth-enabled printer. |
| | You have a Bluetooth-enabled GPS receiver, and your device has a GPS tracking program that expects to receive GPS data over a serial (COM) port. You can create a Bluetooth partnership with the Bluetooth-enabled GPS receiver, and then set up an incoming COM port (for example, COM 2). The GPS program can then send data to COM 2, which reaches the GPS receiver.
Even if both your device and another Bluetooth-enabled device contain programs that need to use serial ports to communicate, you can set up the appropriate virtual incoming and outgoing COM ports on each device so that the programs can to use a Bluetooth connection to communicate. |
| How do I set up an incoming Bluetooth COM port? | | Make sure that your device is currently connected to the other device via Bluetooth. On the Home screen, click Start > Settings > Bluetooth. Click Bluetooth > Menu > COM Ports. Click Menu > New Incoming Port. Select a numbered COM port from the list. If the port cannot be created, it is in use. Select a different numbered port. To use this COM port to communicate only with devices with which your device has a Bluetooth partnership, select the Secure Connection check box. Click Done.
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| How do I set up an outgoing Bluetooth COM port? | The New Outgoing Port menu command is available only if one or more Bluetooth-connected devices supports serial (COM) connections. | Make sure that your device is currently connected to the other device via Bluetooth. On the Home screen, click Start > Settings > Bluetooth. Click Bluetooth > Menu > COM Ports. Click Menu > New Outgoing Port. Select a numbered COM port from the list. If the port cannot be created, it is in use. Select a different numbered port. To use this COM port to communicate only with devices with which your device has a Bluetooth partnership, select the Secure Connection check box. Click Done.
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| Create a dial-up connection | Every network connection is different. You should gather all of the relevant information or network settings you need before starting this process. | On the Home screen, click Start > Settings > Connections. Click Dial-up. Click Menu > Add. Enter the following information, and click Done. In Description, enter a name for the connection. In Connects to, select the network. In Phone number, enter the phone number to be used to dial the network. In User name, enter your network user name, if required. In Password, enter your password, if required. In Domain, enter the domain name, if required.
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| Edit a dial-up connection | | On the Home screen, click Start > Settings > Connections. Click Dial-up. Select the connection to edit. Click Menu > Edit. Change any information, and click Done.
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| Delete a dial-up connection | | On the Home screen, click Start > Settings > Connections. Click Dial-up. Select the connection to delete. Click Menu > Delete. Click Yes, and click Done.
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Connect to a proxy server |
| Create a proxy connection | Every network connection is different. You should gather all of the relevant information or network settings you need before starting this process. | On the Home screen, click Start > Settings > Connections Click Proxy. Click Menu > Add. Enter the following information, and click Done. In Description, enter a name for the connection. In Connects from, select the type of network from which you will connect. In Connects to, select the type of network to which you will connect. In Proxy [name:port] enter the proxy server name and port number in this form: server name:port number. In Type, select the type of proxy connection to create. In User name, enter your user name for the network to which you will connect. In Password, enter your password.
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| | | On the Home screen, click Start > Settings > Connections. Click Proxy. Select the connection to edit. Click Menu > Edit. Change any information, and click Done.
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| Delete a proxy connection | | On the Home screen, click Start > Settings > Connections. Click Proxy. Select the connection to delete. Click Menu > Delete. Click Yes, and click Done.
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Connect to a virtual private network (VPN) |
| | Every network connection is different. You should gather all of the relevant information or network settings you need before starting this process. | On the Home screen, click Start > Settings > Connections. Click VPN. Click Menu > Add. Enter the following information, and click Done. In Description, enter a name for the connection. In VPN type, select the type of VPN. In Server, enter the VPN server name. In Connects from, select the type of network from which you will connect to the VPN (typically The Internet). In Connects to, select the type of network to which you will connect (typically My Corporate Network). In User name, enter your user name for the VPN. In Password, enter your password. In Domain, enter the domain name, if required. If you selected IPSec in VPN type, in IPSec authentication, select the type of authentication: Pre-Shared Key or Certificate. If you selected Pre-Shared Key in IPSec authentication, in IPSec Pre-shared key, enter the key.
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| | | On the Home screen, click Start > Settings > Connections. Click VPN. Select the connection to edit. Click Menu > Edit. Change any information, and click Done.
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| | | On the Home screen, click Start > Settings > Connections. Click VPN. Select the connection to delete. Click Menu > Delete. Click Yes, and click Done.
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| | Some companies use periods in their intranet URLs (for example, intranet.companyname.com). A Work URL exception tells Internet Explorer Mobile to look on the Work network to find the URL instead of searching the Internet. | On the Home screen, click Start > Settings > Connections. Click Menu > Advanced > Menu > Work URL Exceptions. Click Menu > Add. In URL Pattern, enter the URL, and click Done.
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| NoteSeparate multiple URLs with a semicolon (;). You should not create URL exceptions for URLs on the Internet. |
| | | On the Home screen, click Start > Settings > Connections. Click Menu > Advanced > Menu > Work URL Exceptions. Select the URL to delete. Click Menu, and click Delete.
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| | | On the Home screen, click Start > Settings > Connections. Click Menu > Advanced > Menu > Work URL Exceptions. Select the URL to edit. Click Menu > Edit. Edit the URL, and click Done.
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