Getting Started

Set Up Other Types of E-mail Accounts

E-mail Setup Instructions

This guide uses information specific to your type of phone, wireless provider, and e-mail provider to provide customized information for setting up most types of e-mail. Once you’re done answering a few questions, you will have provides a step-by-step tutorial, plus explanations and additional help.

Troubleshooting

If you are able to receive e-mail but can't send it, it may be because your wireless provider or Internet service e-mail provider (ISP) is blocking outgoing e-mail sent from mobile devices in order to minimize spam. If this is the case, you can usually use your wireless provider's outgoing mail server to send e-mail, instead of using your ISP's provider’s outgoing mail server. Start by referring to the E-mail Setup Instructions to obtain the necessary settings.

If the E-mail Setup Instructions don't provide settings for your e-mail provider, refer to Outgoing Mail Settings for Wireless Providers or check your wireless provider's Web site.

Learn how to find out which e-mail server your company uses if you're not sure.

Note: Many wireless providers offer their own e-mail or e-mail setup systems for use with Pocket PC phones. In the U.S., wireless provider e-mail includes VZmail by Verizon, Xpress Mail by Cingular, and T‑Mobile My E‑mail. Check your wireless provider's Web site to learn how to set up e‑mail accounts using their services.

You may not be able to set up Hotmail and certain other e-mail accounts using your wireless provider's e-mail set-up services.

If you have a device without a touch screen, start here.