Customer Case Study
Accenture
3/7/2007
Accenture Simplifies IT, Reduces Costs with Single Technology Platform
Global management consulting, technology services, and out-sourcing company Accenture was at a crucial business juncture. When it separated from its parent company in 1999, Accenture had to create its own internal IT organization. Accenture inherited its parent company's disparate technologies and hundreds of specialized global applications, but it quickly realized it needed to improve upon these systems and services to serve a rapidly growing global employee base. One of its primary goals was to standardize on a common technology platform. Accenture now runs 99 percent of its global applications on Microsoft® technologies and, next to Microsoft, is one of the largest companies to rely almost solely on Microsoft technology. Partnering closely with Avanade and Microsoft, Accenture created a simplified technology environment that is more flexible and cost-effective than ever before.
Industry: Professional Services
Size: Large, 140000 employees
Country: US  US

Video
Accenture
Customer Profile
Accenture is a worldwide management consulting, technology services, and outsourcing company with 146,000 employees in 49 countries and annual revenues of U.S.$16.65 billion.
Business Situation
Accenture sought to standardize its IT systems on a common technology platform, enhance its messaging and knowledge management assets, and use a common system globally for finance, human resources, and opportunity management.
Solution
Accenture now uses Microsoft® software for end-user desktop tools, messaging, collaboration, and knowledge management assets worldwide. It also runs its operational systems with SAP on Microsoft technologies.
Benefit
  • Cut global systems from 600 to 300 while improving efficiencies
  • IT spending reduced by 30 percent
  • 35-percent reduction in e-mail, messaging, and knowledge-sharing application operating costs
  • Standardization on a single architecture cut costs, improved efficiency
Software
  • Microsoft .NET Framework
  • Microsoft Exchange Server 2003
  • Microsoft Office Outlook 2003
  • Microsoft Office SharePoint Portal Server 2003
  • Microsoft Operations Manager (MOM) 2005
  • Microsoft SQL Server 2005
  • Microsoft Visual Studio 2005
  • Microsoft Windows Server 2003 Enterprise Edition
  • Microsoft Windows SharePoint Services
Quote
"We chose Microsoft technology because we saw its potential for enterprise productivity, and it would allow us to have a common technology from the desktop to the data center."
Frank Modruson
Chief Information Officer, Accenture