Customer Case Study
Utusan Group
3/16/2009
Publishing Group Enhances Journalists' Productivity with Unified Messaging Solution
The Utusan Group (Utusan) is one of Malaysia's leading media conglomerates. To improve the reliability of its messaging services, the company replaced its Linux-based email system with Microsoft Exchange Server 2007, running on Windows Server 2003. The new enterprise-class total messaging solution provides Utusan's journalists with increased mobility, allowing them to cover four or five stories per day, rather than their previous one or two.
Industry: Publishing & Printing
Size: Large, 1300 employees
Country: Malaysia  Malaysia

Customer Profile
One of Malaysia's leading media conglomerates, the Utusan Group publishes the Malay language Utusan Malaysia, Mingguan Malaysia and Kosmo. The Group has 1,300 employees of which about 500 are editorial staff.
Business Situation
Utusan had been using Postfix, a Linux-based freeware e-mail application for a number of years. Reliability issues and a lack of functionality prompted the group to replace the system with an enterprise-class Unified Messaging solution.
Solution
Utusan deployed Microsoft® Exchange Server 2007 to replace the Postfix system. It runs on Windows Server® 2003 in conjunction with Internet Security and Acceleration Server 2006 (Standard Edition) and Windows Server® 2003 Terminal Services.
Benefit
  • Greater productivity
  • Enhanced mobility
  • Provides unified messaging
  • Strategic advantage
Software
  • Microsoft Exchange Server 2007
  • Microsoft Internet Security and Acceleration Server 2006
  • Microsoft Office Outlook 2007
  • Microsoft Windows Server 2003 Enterprise Edition
Quote
"Microsoft Exchange Server 2007 was chosen as it was a proven enterprise messaging system with extensive functionalities and is highly stable and reliable."
Ali Mustafa, Senior Manager of Information Technology, Utusan Melayu (Malaysia) Bhd