Customer Case Study
Keller Independent School District
8/12/2009
School District Portal Speeds Communications, Cuts Prep Time in Half for Paperless Meetings
Keller Independent School District, a fast-growing district in Texas, relied on e-mail for almost all communication and collaboration - and its Linux-based GroupWise system couldn't keep up. So, the district built an intranet portal based on Microsoft® Office SharePoint® Server 2007. Uptime has increased from 80 percent to 100 percent, sparking widespread portal use and earning immense popularity with students, faculty, administrators, and board members. As a result, meeting preparation time has been cut in half, printing costs have been reduced by 20 percent, and support calls are down by 90 percent, saving U.S. $300,000.
Industry: Primary and Secondary Schools
Size: Large, 2000 employees
Country: US  US

Customer Profile
Keller ISD, based in Keller, Texas, is one of the fastest-growing school districts in the state, with 35 campuses serving more than 30,000 students.
Business Situation
The district relied on e-mail for communication and collaboration—with the result that the overworked system could not deliver the levels of reliability and usefulness the district required.
Solution
The district relied on e-mail for communication and collaboration—with the result that the overworked system could not deliver the levels of reliability and usefulness the district required.
Benefit
  • Portal use increased
  • Board meetings now paperless
  • Board meeting preparation time cut by 50 percent
  • Support calls down by 90 percent
Software
  • Microsoft Office SharePoint Server 2007
  • Microsoft Exchange Server 2007
  • Microsoft Office Outlook 2007
  • Microsoft Active Directory Domain Services
Quote
"We haven't had a single unplanned outage due to the software. When people know the portal will be there for them, they use it."
Vaughan Hamblen, Director of Network Services, Keller Independent School District