Customer Case Study
Altair Global Relocation
5/4/2006
Relocation Company Builds Business on Microsoft Instead of Linux or Novell
Altair Global Relocation is one of the largest woman-owned global relocation companies in the United States. Headquartered in Dallas, Texas, it manages more than U.S.$1 billion in relocation transactions annually. In 2003, Altair decided to switch from the Novell NetWare platform, primarily because it restricted IT changes. After evaluating Red Hat Enterprise Linux and Cold Fusion, Altair chose Microsoft® Windows Server™ 2003 for its established products, practices, and partners. BEST CROSSMARK helped the company restructure its IT systems on Windows Server 2003, employing the Microsoft .NET Framework, as well as Microsoft system management tools and messaging applications. Altair has since grown its revenue by 30 percent annually, increased net income by more than 100 percent, accelerated data access, developed a scalable, flexible architecture, and strengthened its business model.
Industry: Professional Services
Size: Medium, 200 employees
Country: US  US

Customer Profile
Altair Global Relocation is one of the top woman-owned global relocation companies. It is headquartered in the United States and manages more than U.S.$1 billion in relocation transactions annually.
Business Situation
The company's executives wanted to replace its Novell NetWare environment with a platform that could support scalability, boost the reliability of its business model, and increase customer service levels.
Solution
After evaluating Red Hat Enterprise Linux and Cold Fusion, Altair chose to build its infrastructure on Microsoft® Windows Server™ 2003, using the Microsoft .NET Framework.
Benefit
  • Increased revenue and net income
  • Realized more than 100 percent ROI
  • Expanded reporting capabilities
  • Developed a flexible architecture
  • Improved business model stability
Software
  • Active Server Pages
  • Microsoft .NET Framework
  • Microsoft Active Directory
  • Microsoft Business Solutions–Solomon 6.0
  • Microsoft Exchange Server 2003
  • Microsoft SQL Server 2000
  • Microsoft Visual Studio .NET 2003
  • Microsoft Windows Server 2003 Enterprise Edition
Quote
"Every penny we have put into our solution has come back to us within six months."
Kelly Tepera
Senior Vice President, Information Services, Altair Global Relocation

CIO Interview
Kelly Tepera, Senior Vice President Business Technology and Jason Beaudreau, Vice President Technology, Altair Global Relocation : Choosing a Platform to Build On

"Selecting and utilizing Microsoft technology has insulated Altair from limited technical resources."