Health Plan Saves $2.2 Million, Manages Growth with Self-Service Business Intelligence
Neighborhood Health Plan (NHP), is a not-for-profit health maintenance organization and serves more than 200,000 members in Massachusetts, the first U.S. state to mandate universal healthcare coverage. To streamline its architecture, develop insights into its performance, and provide its employees with enhanced reporting capabilities, NHP deployed a Microsoft® Business Intelligence solution. As a result, NHP has saved U.S. $2.2 million in consulting costs and $100,000 in software licensing costs over the disparate Web site, intranet, and email solutions it depended on from Novell and IBM.
Neighborhood Health Plan (NHP) is a licensed not-for-profit managed care organization based in Boston, Massachusetts, with approximately 400 employees.
Business Situation
While Massachusetts healthcare coverage underwent dramatic change, NHP needed a better solution for accessing information and developing reports to support demand for data.
Solution
NHP worked with Accelare to develop a business intelligence solution based on Microsoft® SQL Server® 2005 and Office PerformancePoint® Server 2007, which provides self-service data access and reporting capabilities
Benefit
Saved U.S.$2.2 million on consulting
Improved data access and reporting
Managed double-digit percentage growth in membership
Enhanced competitive advantage
Software
Microsoft Office Performancepoint Server 2007
Microsoft Exchange Server 2007
Microsoft Office SharePoint Server 2007
Microsoft SQL Server 2005 Enterprise Edition
Microsoft SQL Server 2005 Analysis Services
Microsoft SQL Server 2005 Integration Services
Microsoft SQL Server 2005 Reporting Services
Quote
"In 2008, we spent $2.2 million on consultants to create reports; in 2009, we've spent nothing in that category.... My chief financial officer is pretty happy about that outcome".
Marilyn Daly, Chief Information Officer, Neighborhood Health Plan
